• 제목/요약/키워드: Social Service Use

검색결과 1,247건 처리시간 0.023초

모바일 웹 브라우징 서비스의 사용 의도에 영향을 미치는 요인 : 자기효능감과 사회적 영향 (Determinants of User Intentions to Use Mobile Web Browsing Service: Self Efficacy and Social Influences)

  • 김경규;류성렬;김문오;김효진
    • Journal of Information Technology Applications and Management
    • /
    • 제16권1호
    • /
    • pp.149-168
    • /
    • 2009
  • This paper aims to empirically examine how personal characteristics and social influence affect user acceptance of mobile web browsing service. To examine the intention to use mobile web browsing service, we applied the Technology Acceptance Model (TAM) which has been widely used to explain and predict the IT acceptance to this study. This research also includes personal characteristics such as computer self-efficacy, mobile self-efficacy, and personal innovativeness in IT and social influences such as subjective norms, image, and visibility as the external variables of the TAM. The results indicate that computer self-efficacy do not directly influence ease of use, but indirectly through mobile self-efficacy. And the results indicate that mobile self-efficacy and personal innovativeness in IT have direct effects on ease of use. Empirical results also show that subjective norms and image affect usefulness. Additional theoretical and practical implications of these findings are also discussed in the paper.

  • PDF

사회복지사와 친밀도가 여성결혼이민자의 서비스 이용정도에 미치는 영향 -'서비스 정보의 양'의 매개효과를 중심으로 (The Influence of the Intimacy with Social Workers on the Use of Social Welfare Services of Married Immigrant Women - Focusing on Mediating Effects of Quantity of the Welfare Service-related Information)

  • 이오복
    • 한국콘텐츠학회논문지
    • /
    • 제13권10호
    • /
    • pp.290-301
    • /
    • 2013
  • 본 연구는 사회복지사와 친밀한 정도가 여성결혼이민자의 사회복지서비스 이용에 미치는 영향을 살펴보고자 하였다. 또한 여성결혼이민자의 서비스 정보에 대한 양을 매개변수로 고려하여 서비스 이용정도에 미치는 영향을 검증하였다. 이를 위해 부산과 경남지역 여성결혼이민자 304명의 자료를 수집하여 SPSS 21을 통해 분석하였다. 분석 결과 여성결혼이민자의 사회복지사와 친밀한 정도는 사회복지서비스 이용정도에 유의미한 영향을 미치는 것으로 나타났다. 또한 이러한 사회복지사와의 친밀도는 여성결혼이민자의 서비스 정도의 양에 매개하는 것으로 나타났다. 이러한 분석결과를 근거로 여성결혼이민자들의 사회복지서비스 이용정도에 사회복지사의 역할이 미치는 영향과 서비스 이용의 촉진 방안에 관해 본 조사연구가 가질 수 있는 함의와 제언을 제시하였다.

소셜 네트워크 서비스의 지속적 사용의도에 영향을 미치는 서비스 및 개인 특성에 대한 실증연구 (An Empirical Study on the Influence of Social Network Services(SNS) and Individual Characteristics on Intention to Continuous Use of SNS)

  • 김상현;박현선
    • 한국IT서비스학회지
    • /
    • 제11권3호
    • /
    • pp.17-38
    • /
    • 2012
  • Social network service(SNS), provided by social network sites such as Facebook, Twitter and Cyworld is rapidly growing in online business. Furthermore, many companies have growing interests in finding effective ways to use SNSs for their innovations, marketing and advertisement. In fact, firms have recognized the utility value of the SNS for their business. In this aspect, this study attempts to identify key factors influencing the intention to continuous use of SNSs. Based on the UTAUT(the Unified Theory of Acceptance and Usage of Technology)model, this study proposes the research model, including the effects of social network service characteristics(social relationship support, information sharing, image expression) and individual characteristics(self-disclosure, extroversion, familiarity) on performance expectancy as well as the moderating effect of perceived information security among UTAUT variables. The 412T sets of data collected in a survey were tested against the modeling using SEM using SmartPLS. Results indicated that social network service and individual characteristics had significant effect on performance expectancy with exception of self-disclosure. In addition, the moderating effect of perceived information security had significant effect. The results had important implications for firms providing SNSs hoping to develop a successful business model.

Perception of Library Personel Towards Socal Media Utilization for Information Service Delivery in University Libraries in Kwara State

  • Saliu Abdulfatai;Aishat Temitope Akinbowale
    • International Journal of Knowledge Content Development & Technology
    • /
    • 제14권4호
    • /
    • pp.85-99
    • /
    • 2024
  • The study examined perception of library personnel towards social media utilization for information service delivery in kwara state university library. It adopted the descriptive survey design with population consisting of 27 professional librarians in three selected university libraries in kwara State. Total enumerative sampling techniques were used because the population of the study is manageable by the researcher. Percentage and mean were used in analyzing the data. Primary data solicited would be cleaned, coded and entered into the Statistical Package for Social Sciences (SPSS) version 20 software for quantitative analysis. The findings of the study revealed the services rendered by library professional in university libraries in Kwara State, are Current Awareness Services (CAS), Photocopying services, Technical Services, Circulation/borrowing services, Internet services, and Bibliographic verification services. Majority of the respondent indicated Myspace, Google plus, Flickr, Telegram, Twitter, WhatsApp and Facebook are the social media platforms used for service delivery by librarians. Also, majority of the respondents in university libraries indicated Google plus, LinkedIn, Myspace, Skype, WhatsApp, Flickr, WeChat, Twitter and Facebook as social media space use for information service delivery effectively and Bandwidth problem, Limited fund, Lack of maintenance culture, Lack of Awareness, Copyright Issue, Technophobia are the major challenges inhibiting the use of social media for service delivery by the library staff. Lastly, the study concluded with recommendations.

노인의 사회자본과 건강위해 행위 및 건강수준이 의료서비스 이용에 미치는 영향 (The effect of social capital, health risk behavior and health status on medical care utilization by the elderly)

  • 우경숙;서제희;김계수;신영전
    • 보건행정학회지
    • /
    • 제22권4호
    • /
    • pp.497-521
    • /
    • 2012
  • Objectives This study aimed to investigate the effect of social capital, health risk behavior and health status on medical care utilization by the elderly. The data and Research method Data were obtained from the 4th wave survey of the Korea Welfare Panel Study. 4,087 household members aged 65 years and over were subject to analysis. Descriptive statistics are used to describe the basic features of the data in a study. we performed a structural equation modeling(SEM) analysis to evaluate the effect of social capital and mediating effect of health risk behavior and health status. Results Results showed that factors related to medical care utilization of the elderly were different depending on types of service (inpatient and outpatient service) except health status. Age, higher social capital, more health-risk behavior and poorer health status were associated with increased use of inpatient service. Social capital was found to have a positive direct effect on it. Also, social capital had an indirect effect on reducing use of inpatient services by improving health status. On the other hand, lower age and higher household income tended to increase use of outpatient service, while higher social capital and higher health status were inversely related. Social capital had a direct effect and an indirect effect on reducing use of outpatient service and, at that time, health status played a mediating role. Conclusions Social capital may contribute to improve health status and indirectly reduce medical care utilization of the elderly by enhancing their health status. These results provide evidence that more policy and strategy considerations should be needed for the elderly to strengthen their social capital in order to enhance their levels of health and more efficient utilization of medical care.

공유경제서비스의 이용경험과 사회적 상호작용의 조절효과: 자전거공유서비스를 중심으로 (Users' Experience of Sharing Economy Service and Moderating Effect of Social Interaction: Focused on Bicycle-Sharing Service)

  • 윤아영;김성민;구철모
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제26권4호
    • /
    • pp.87-106
    • /
    • 2017
  • Purpose The main purpose of this study is to examine whether the expectations and outcomes of the bicycle-sharing service significantly influence users' expectation disconfirmation, satisfaction, and continuous intention to use. In addition, we will verify the moderating effect of social interaction in bicycle-sharing service on the relationship between satisfaction and continuous intention to use. Design/methodology/approach Based on previous studies dealing with determinants of bicycle use, users' expectations and outcomes of the bicycle-sharing service were measured by three variables; accessibility, convenience, and safety. To collect the data, we conducted a survey of undergraduates at a university located in Seoul for three weeks, beginning March 6. Participants completed the first questionnaire, which measured expectations of the bicycle-sharing service based on the attributes and social interaction before using the BSS. After a few weeks, the same participants completed the second questionnaire, which measured outcomes of the outcome, disconfirmation, satisfaction, and continuous intention to use the BSS. Only participants who completed both surveys received monetary compensation. In order to test hypothesis, the Smart Partial Least Square (SmartPLS) modeling technique was applied. Findings In terms of main effects, based on the expectation disconfirmation theory, the results indicated that there were significant relationship among expectation, performance, disconfirmation, and satisfaction. In particular, it was verified that disconfirmation completely plays a mediating role between performance and satisfaction. In addition, the moderating effect of social interaction was examined. There was a significant interaction effects of social interaction and satisfaction on the continuous intention to use for leisure purpose. Finally, this study is expected to contribute to the study of resource sharing in the field of tourism and provide baseline information for future research.

스마트폰 기반 소셜 네트워크 서비스(SNS) 이용의 결정요인 연구 : 기술적, 쾌락적, 사회적 특성을 중심으로 (Examining Determinants of Social Network Service(SNS) Use Based on Smartphones : Focusing on Technical, Hedonic, and Social Characteristics)

  • 최수정
    • Journal of Information Technology Applications and Management
    • /
    • 제19권4호
    • /
    • pp.75-95
    • /
    • 2012
  • This study focuses on examining the determinants of smartphone-based social network services(SNS) use. That is, the study explores the key factors affecting the use of smartphone-based SNS. People who have been using online-based SNS such as Cyworld and Facebook for years are now using mobile-based SNS such as KakaoStory. Under the situation. the study attempts to draw key determinants of smartphone-based SNS use from the studies of TAM, hedonic information systems, and social perspectives. To test the hypotheses, we conducted partial least squares (PLS) analysis using a total of 233 data collected on the users of smartphone-based SNS including KakaoTalk and KakaoStory. The key findings are as follows : first, it is verified that both ease of use and usefulness, two main factors in TAM, had positive effects on smartphone-based SNS use. Second, for enjoyment and escapism considered as the two main factors of hedonic IS characteristics, only the effect of enjoyment on SNS use was significant. Finally, social ties as a factor of social characteristics had the most significant effect on smartphone-based SNS use. The result implies that smartphone-based SNS can be one of the major means of maintaining existing social ties.

소셜네트워크서비스(SNS) 만족에 미치는 서비스 품질요인에 관한 연구 (A Study on Factors Affecting Social Network Service e-Service Quality)

  • 김덕희
    • 디지털융복합연구
    • /
    • 제9권3호
    • /
    • pp.225-233
    • /
    • 2011
  • 본 연구는 소셜네트워크서비스(SNS) 의 만족에 어떠한 서비스 품질 요인이 영향을 주는지에 대해서 연구하였다. 웹 2.0의 확대로 커뮤니티에 대한 고객 수요가 확대되면서 나타난 개념인 SNS(Social Network Service) 시장이 급성장 하였다. 이에 대한 서비스 품절 요인을 측정하기 위하여 SNS 사용자를 대상으로 설문 연구를 진행하였다 연구결과 접속성, 충족성, 사용 용이성, 유희성 및 안정성 등 5개 요인 중 충족성, 사용 용이성 및 유희성은 서비스 만족에 영향을 주는 것으로 나타났지만 접속성과 안정성을 영향을 미치지 않는 것으로 나타났다.

A Study on the Type of Welfare Service for Strengthening Tenant's Housing Welfare in Permanent Affordable Housing

  • Roh, Sang-Youn;Yoon, Young-Ho;Cho, Young-Tae;Lee, Ji-Eun;Cho, Yong-Kyung
    • 토지주택연구
    • /
    • 제3권1호
    • /
    • pp.1-14
    • /
    • 2012
  • Since the provision of Permanent Affordable Housing in the early 1990's, it is confronted with the need to strengthen its welfare service due to aging of its facilities and the declining welfare system for its tenants. In addition, the aging population of tenants is on the rise, increasing the group of tenants that are in need of care. The local social community center has entered into the community of permanent affordable housing and takes partial responsibility in the tenant's social welfare. However, social community center is mainly responsible for providing welfare service to its local residents and thus limited in its ability to satisfy welfare service to tenants of permanent affordable housing. Therefore, it is required to renew the existing welfare system to better suit social demands of tenants according to its specific social group and the characteristics of housing complex. This study aims to propose methods that can strengthen welfare service and analyze the characteristics of welfare service by investigating the existing conditions of welfare system for the tenants in permanent affordable housing complex. For this purpose, this study presents with categories of service standards, by breaking down and codifying welfare service and propose applicable mixed-use service in pre-existing permanent affordable housing.

복지서비스 이용이 저소득가구의 가족갈등에 미치는 영향 : 경제적 어려움과의 상호작용을 통한 고찰 (The effects of the interaction between social service use and economic hardship on the family conflicts among low-income families)

  • 정선영;정현숙
    • 사회복지연구
    • /
    • 제42권1호
    • /
    • pp.5-30
    • /
    • 2011
  • 본 연구의 목적은 복지서비스 이용이 저소득가구의 가족갈등에 미치는 영향을 파악하기 위한 것이다. 이를 위해 한국복지패널 1, 2차 년도에 참여한 1,779가구(중위소득 60% 미만)의 자료를 위계적 로짓 모델로 분석하였으며 주요결과는 다음과 같다. 첫째, 저소득 가구의 복지서비스 이용정도는 매우 낮은 것으로 나타났다. 둘째, 복지서비스를 이용하지 않은 경우에 경제적 어려움의 증가는 가족갈등을 경험할 확률을 증가시켰다. 셋째, 경제적 어려움의 수준이 높아질수록 가족갈등을 완화시키는 복지서비스의 영향력은 증가하였다. 이러한 연구결과를 바탕으로 본 연구는 1) 가족갈등을 완화시키기 위해 경제적 어려움을 경험하는 가구에게 복지서비스가 집중되어야 하고 2) 가족관계 증진 프로그램을 통해 저소득 가구의 경제적·신체적·심리적 부담을 줄여주는 통합적인 복지서비스 제공이 필요하다고 제안하였다.