• Title/Summary/Keyword: Social Science Research

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The Effect of Corporate Social Responsibility Activities on Brand Equity and Consumer Attitude (사회적 책임활동이 브랜드자산과 소비자태도에 미치는 영향 연구)

  • Park, Nam-Goo;Choi, Ho-Gyu
    • Journal of Distribution Science
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    • v.12 no.8
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    • pp.17-29
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    • 2014
  • Purpose - The use of corporate social activities to implement the concept of corporate social responsibility enhances brand equity and attitude, and strengthens economic competitiveness. In areas such as mobile communications, companies take the responsibility of protecting customers and enhance the quality of the mobile communication service, helping to make an effort to obey the regulations of the public trade order and fair trade agreement, enabling a healthy society through communication with elderly living alone or youths without parents, and enhancing marketing strategies. Research design, data, and methodology - To test the hypothesis, a survey was conducted. The surveyed population includes people who use the big three mobile communication services. The survey was conducted from October 4th to October 14th, 2013. A total of 500 survey questionnaires were circulated and 483 were collected; out of these, 32 were excluded due to missing or incomprehensible information. The data was analyzed with SPSS 18.0 via frequency analysis, trust analysis, search factor analysis, relationship analysis, confirmation factor analysis using AMOS 18.0, and structural equation model analysis. Results - Research on corporate social responsibility has been frequently conducted recently. Companies are perceived as social constituents satisfying the social desires of people in addition to customer needs. Further, companies are returning profits to society to satisfy community needs, because there is greater emphasis on the social responsibilities of companies. Companies' social responsibilities should include marketing strategies and the identification of customer needs. This study shows that social service activities influence brand value, which influences customer attitudes; therefore, social service activities indirectly influence customer attitudes. In order to increase customers' purchasing intention, it is essential to improve brand image via social services and provide a distinctive quality of service. Conclusions - This research has used the purposive selection method in the empirical analysis to identify the effect of social services on brand value and customer attitude. Therefore, this study revealed that businesses, whose ultimate objective is to improve customers' purchasing intention, should promote their brand equity through corporate social responsibility activities and offer a distinct service quality. Limitations in the progress of research were found and future indications to overcome these limitations are suggested as follows. First, survey responders had a limited understanding of social responsibilities; therefore, this concept needs to be explained to people first. Second, the research was done on people who live in Daejeon; thus, it is not representative of the entire country. The research has to be repeated with people in other cities. Third, there is a limitation in the study because the purposive selection method was used on Daejeon customers. In the future, a more precise selection of the population is needed. Fourth, Daejeon has unique geographical and size characteristics. Thus, customers in Seoul and other areas may display different characteristics and research on them may reveal different findings. Therefore, again, this study has to be repeated in other areas.

Toward Socially Agreeable Aggregate Functions for Group Recommender Systems (Group Recommender System을 위한 구성원 합의 도출 함수에 관한 연구)

  • Ok, Chang-Soo;Lee, Seok-Cheon;Jeong, Byung-Ho
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.4
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    • pp.61-75
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    • 2007
  • In ubiquitous computing, shared environments are required to adapt to people intelligently. Based on information about user preferences, the shared environments should be adjusted so that all users in a group are satisfied as possible. Although many group recommender systems have been proposed to obtain this purpose, they only consider average and misery. However, a broad range of philosophical approaches suggest that high inequality reduces social agreeability, and consequently causes users' dissatisfactions. In this paper, we propose social welfare functions, which consider inequalities in users' preferences, as alternative aggregation functions to achieve a social agreeability. Using an example in a previous work[7], we demonstrate the effectiveness of proposed welfare functions as socially agreeable aggregate functions in group recommender systems.

Mobile Communication Group Polarization: Effects of Communication Cues and Anonymity

  • Suh, Eung-Kyo
    • Journal of Distribution Science
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    • v.14 no.8
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    • pp.101-112
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    • 2016
  • Purpose - The objective of this study is to identify the effects of the communication cues and anonymity on group polarization in mobile communication settings, both in terms of route and extent. Research design, data and methodology - Laboratory experiments were conducted to achieve the above research objective; the effect of communication cues on group polarization with social presence as mediation and the direct effect of anonymity, social presence, and perceived cohesion were analyzed. The experiments were conducted by the participation of 240 people, who were divided into 48 groups of 5 people. Results - According to the results, the difference in intergroup polarization due to communication cues and anonymity was insignificant. From this analysis, the structural equation model, communication cues and anonymity did not affect group polarization through social presence. Moreover, anonymity did not affect group polarization through perceived cohesion; however, anonymity directly affected group polarization. Conclusions - This research can help to explain the discussions and the related decision-making actions on internet forums, which have recently come to the rise as well as provide foundational basis in newly establishing policies for the forums.

A Study on Consumer Value and Corporate Social Responsibility Distribution Activities

  • Lee, Jae-Min
    • Journal of Distribution Science
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    • v.17 no.4
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    • pp.17-26
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    • 2019
  • Purpose - Today's companies concentrate intensively on building consumer value and corporate reputation for continuing growth and advancement in an ever-changing global business management environment. This research intended to study the correlation between consumer value and corporate social responsibility (CSR) activities in building corporate reputation with consumers. Research design, data, and methodology - Online and offline surveys were conducted among male and female adults across Korea. Surveys were conducted for three weeks from August 21, 2018 to September 8, 2018. The samples consisted of 350 offline and 112 online surveys, and a combined total of 462 samples was used for final analysis. Result - Higher consumer value means a greater chance that consumers will select that company's products over those of competitors. For competitive advantage purposes, companies use various consumer management strategies to bolster consumer value and corporate reputation with consumers. Conclusions - Brand assets are subject to ethical responsibility, which is a dimension of corporate social responsibility. Of note, one relevant finding about brand assets (similar to findings in previous research) is the existence of confusion about brand recognition and brand image as perceived by customers.

Effect of Consumer Innovativeness on the Satisfaction with Social Commerce Use (소비자 혁신력이 소셜커머스 이용만족도에 미치는 영향)

  • Lee, Seung Sin
    • Human Ecology Research
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    • v.53 no.3
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    • pp.293-307
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    • 2015
  • Social commerce has a large impact on the emergence of the concept of society and individual lives that is recognized as one of the most important business areas in the Internet environment. A marketing agency, Trend Monitor (http://www.trendmonitor.co.kr), conducted a survey on social commerce usage and satisfaction level; subsequently, we used survey result data from 221 adult males and females for our research sample. Data analyses were conducted by reliability test, confirmatory factor analysis, t -test or one-way analysis of variance, and structural equation model (SEM) with IMB SPSS ver. 21.0 and ver. AMOS ver. 21.0. This study focused on multi-dimensional consumer innovativeness and found three elements of acceptability, competence, and distribution. Empirical verification through SEM presented data that suggests the three consumer innovativeness factors have a direct positive effect on social commerce that causes factors to indirectly affect satisfaction levels. This study indicated that the main consumption patterns in modern society take advantage of social commerce and satisfaction by improving a market economy to promote restoration. First, this study considers consumer innovativeness to have three factors. Secondly, research results help to understand relations between consumer innovativeness, use and satisfaction with social commerce that can help the social commerce industry establish effective market strategies through consumer innovativeness. The conclusion discusses implications for academic research and marketing strategies.

Comparative Study of Mathematics and Mathematics Education as an Academic Field - Focusing on Research Method - (수학과 수학교육학의 학문학적 비교연구 - 연구 방법을 중심으로 -)

  • Lee, Young-Ha;Tae, Sung-Yee
    • Journal of Educational Research in Mathematics
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    • v.19 no.4
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    • pp.493-511
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    • 2009
  • The purpose of this thesis is to discuss the characteristic methods of Mathematics Education. However, it is not simple to find the proper research method of Mathematics Education since Mathematics Education deals with the practice of teaching and learning mathematics, as well as the topics of scholarly research on the practice. Issues on Mathematics Education might vary with the epidemical aspects, which are basic attitudes toward the knowledge and understanding about Mathematics. Thus, this thesis will discuss two questions: First, What are the distinguishing characteristics of Mathematics Education as a field of study, when compared with ones of mathematics? Second, What are the characteristic methods of Mathematics Education, when compared with ones of other academic fields? For solving those questions, this thesis starts from meanings of science and education. And it also classifies Mathematics as formal science whereas Mathematics Education as social science by showing differences between Mathematics and Mathematics Education: research subject of Mathematics targets on mathematics itself and it uses the deductive method. On the other hand, Mathematics Education research handles the practice of mathematics of students and uses plausible reasoning. Also, it will also show why Mathematics Education shares lots of aspects with social science, not with natural science, which has many different characteristics from those of social science. Many researchers have agreed that Education should be categorized into the social science but misplaced Mathematics Education and Science Education into the natural science. It is true that physics and chemistry are natural science. And also it should be said that pure science is formal science. But it should be considered that just like Education, Mathematics Education and Science Education are in the category of social science.

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The Bright and Dark Side of Pre-existing Social Ties and Relational Orientation in Research Collaborations in South Korea

  • HEMMMERT, Martin;KIM, Jae-Jin
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.1
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    • pp.279-290
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    • 2020
  • Informal networks between individuals are widely seen as important in East Asian business systems. However, while the performance implications of guanxi in China have been extensively studied, much less is known on how informal networks may influence business outcomes in other East Asian countries. We examine informal networks in inter-organizational research collaborations in South Korea by studying the role of pre-existing social ties and relational orientation in new product development (NPD) collaborations and university-industry research (UIR) collaborations. We conduct an interview-based, in-depth case analysis of five NPD collaborations and five UIR collaborations. Pre-existing social ties and relational orientation are prevalent in both types of research collaborations. However, they have different consequences for collaboration outcomes. Pre-existing social ties strongly vary in their types and strength, and negatively affect collaboration outcomes unless they result in the selection of competent and motivated partners. Relational orientation manifests itself in a task-related and social exchange between collaboration partners, which contributes to outcomes such as knowledge acquisition and business performance. Korean collaboration managers should rely only on pre-existing social ties that are well-aligned with task-related requirements when initiating and conducting research collaborations. However, the creation of strong relationships between collaboration team members of partnering organizations should be encouraged.

A mediating role of social capital between corporate social responsibility and corporate reputation: Perception of local university on CSR of KHNP

  • JOO, Jae-Hun
    • The Journal of Industrial Distribution & Business
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    • v.11 no.3
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    • pp.63-71
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    • 2020
  • Purpose: Most of all studies regarding corporate social responsibility have been dealing with its direct performance. Many previous studies provided the evidence that corporate social responsibility activities directly affect firms' competitiveness or corporate reputation. However, there are no studies regarding the role of social capital between corporate social responsibility and firms' competitiveness. The present study aims to examine a mediating role of social capital between corporate social responsibility and corporate reputation. Research design, data and methodology: The structural equation model integrating corporate social responsibility, social capital, and corporate reputation was proposed with three hypotheses. Questionnaire including 15 question items for three concepts was designed. Data for testing hypotheses were collected from students and staff who had experienced the social responsibility activities of Korea Hydro & Nuclear Co. Ltd. SPSS and SmartPLS were used to analyze data. Results: All three hypotheses were supported at the significance level of 0.01. Corporate social responsibility have a significant influence on social capital as well as corporate reputation. Social capital plays a mediating role in the relationship between corporate social responsibility and corporate reputation. Conclusions: The present paper identified a missing link between corporate social responsibility and corporate reputation by validating an indirect effect of corporate social responsibility on corporate reputation through social capital. The present study contributes to finding the indirect link between corporate social responsibility and corporate reputation. Implications for academics and practitioners. The research model can be extended to analyze the relationship between corporate social responsibility and its performance. The present study sheds light on identification of a new role of social capital. Managers of firms have the opportunity to recognize the fact that investment recovery of corporate social responsibility results from social capital and corporate reputation in long-term rather than short-term. The results of this study offers an insight that managers can enhance customer loyalty. The process linking corporate social responsibility to corporate reputation through social capital implies that firms can realize spiritual marketing delivering authentic storytelling through corporate social responsibility. The present study has a limitation for generalizing of research results because the sampling came from a case of firm.

Using Text Network Analysis for Analyzing Academic Papers in Nursing (간호학 학술논문의 주제 분석을 위한 텍스트네크워크분석방법 활용)

  • Park, Chan Sook
    • Perspectives in Nursing Science
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    • v.16 no.1
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    • pp.12-24
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    • 2019
  • Purpose: This study examined the suitability of using text network analysis (TNA) methodology for topic analysis of academic papers related to nursing. Methods: TNA background theories, software programs, and research processes have been described in this paper. Additionally, the research methodology that applied TNA to the topic analysis of the academic nursing papers was analyzed. Results: As background theories for the study, we explained information theory, word co-occurrence analysis, graph theory, network theory, and social network analysis. The TNA procedure was described as follows: 1) collection of academic articles, 2) text extraction, 3) preprocessing, 4) generation of word co-occurrence matrices, 5) social network analysis, and 6) interpretation and discussion. Conclusion: TNA using author-keywords has several advantages. It can utilize recognized terms such as MeSH headings or terms chosen by professionals, and it saves time and effort. Additionally, the study emphasizes the necessity of developing a sophisticated research design that explores nursing research trends in a multidimensional method by applying TNA methodology.

Social media comparative analysis based on multidimensional scaling

  • Lee, Hanjun;Suh, Yongmoo
    • Journal of the Korean Data and Information Science Society
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    • v.25 no.3
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    • pp.665-676
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    • 2014
  • As social media draws attention as a business tool, organizations, large or small, are trying to exploit social media in their business. However, lack of understanding the characteristics of each social media led them to develop a naive strategy for dealing with social media. Thus, this study aims to deepen the understanding by comparatively analyzing how social media users perceive (the image of) each social media. Facebook, Twitter, YouTube, Blogs, Communities and Cyworld were chosen for our study and data from 132 respondents were analyzed using multidimensional scaling technique. The results show that there are meaningful differences in users' perception of social media attributes, which are grouped into four; information feature, motivation, promotion tool, usability. It is also analyzed whether such differences can be found between male and female users. (Such differences are also analyzed in both male and female users' perceptions.) Further, we discuss some implications of the research results for both practitioners and researchers.