• Title/Summary/Keyword: Social Q&A

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Effects of Customers' Relationship Networks on Organizational Performance: Focusing on Facebook Fan Page (고객 간 관계 네트워크가 조직성과에 미치는 영향: 페이스북 기업 팬페이지를 중심으로)

  • Jeon, Su-Hyeon;Kwahk, Kee-Young
    • Journal of Intelligence and Information Systems
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    • v.22 no.2
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    • pp.57-79
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    • 2016
  • It is a rising trend that the number of users using one of the social media channels, the Social Network Service, so called the SNS, is getting increased. As per to this social trend, more companies have interest in this networking platform and start to invest their funds in it. It has received much attention as a tool spreading and expanding the message that a company wants to deliver to its customers and has been recognized as an important channel in terms of the relationship marketing with them. The environment of media that is radically changing these days makes possible for companies to approach their customers in various ways. Particularly, the social network service, which has been developed rapidly, provides the environment that customers can freely talk about products. For companies, it also works as a channel that gives customized information to customers. To succeed in the online environment, companies need to not only build the relationship between companies and customers but focus on the relationship between customers as well. In response to the online environment with the continuous development of technology, companies have tirelessly made the novel marketing strategy. Especially, as the one-to-one marketing to customers become available, it is more important for companies to maintain the relationship marketing with their customers. Among many SNS, Facebook, which many companies use as a communication channel, provides a fan page service for each company that supports its business. Facebook fan page is the platform that the event, information and announcement can be shared with customers using texts, videos, and pictures. Companies open their own fan pages in order to inform their companies and businesses. Such page functions as the websites of companies and has a characteristic of their brand communities such as blogs as well. As Facebook has become the major communication medium with customers, companies recognize its importance as the effective marketing channel, but they still need to investigate their business performances by using Facebook. Although there are infinite potentials in Facebook fan page that even has a function as a community between users, which other platforms do not, it is incomplete to regard companies' Facebook fan pages as communities and analyze them. In this study, it explores the relationship among customers through the network of the Facebook fan page users. The previous studies on a company's Facebook fan page were focused on finding out the effective operational direction by analyzing the use state of the company. However, in this study, it draws out the structural variable of the network, which customer committment can be measured by applying the social network analysis methodology and investigates the influence of the structural characteristics of network on the business performance of companies in an empirical way. Through each company's Facebook fan page, the network of users who engaged in the communication with each company is exploited and it is the one-mode undirected binary network that respectively regards users and the relationship of them in terms of their marketing activities as the node and link. In this network, it draws out the structural variable of network that can explain the customer commitment, who pressed "like," made comments and shared the Facebook marketing message, of each company by calculating density, global clustering coefficient, mean geodesic distance, diameter. By exploiting companies' historical performance such as net income and Tobin's Q indicator as the result variables, this study investigates influence on companies' business performances. For this purpose, it collects the network data on the subjects of 54 companies among KOSPI-listed companies, which have posted more than 100 articles on their Facebook fan pages during the data collection period. Then it draws out the network indicator of each company. The indicator related to companies' performances is calculated, based on the posted value on DART website of the Financial Supervisory Service. From the academic perspective, this study suggests a new approach through the social network analysis methodology to researchers who attempt to study the business-purpose utilization of the social media channel. From the practical perspective, this study proposes the more substantive marketing performance measurements to companies performing marketing activities through the social media and it is expected that it will bring a foundation of establishing smart business strategies by using the network indicators.

The Perception Types of the Directors on PCC Financial Management and its Improvements (민간보육시설 재정관리에 관한 시설장들의 인식유형과 개선방안)

  • Shin, Won-Shik
    • Journal of Digital Convergence
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    • v.15 no.2
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    • pp.1-9
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    • 2017
  • This study is to grasp its characteristics by typing a subjective perception of directors on a private childcare center(PCC)' financial management. This study is used the selected 25 statements and 27 directors performed the Q sort. As this result, the three types were derived. Financial Independence Type perceived that a finance accounting rules for PCC has to revised, and it is in need of guarantee of PCC' independency. Public Childcare Type is a type that a government support on PCC is aided as much as support of a National/Public childcare center. Project Support Type is the type that a rule enactment and support is correspond to a scale and characteristics of PCC. Based on the result of research, I presented a implications and suggestions on a childcare policy.

Types of Smelling Among Adult Smellers (성인 흡연자의 흡연유형에 관한 연구)

  • Chang Sung-Ok;Shin Sung-Rae;Kim Sang-Suk
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.10 no.1
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    • pp.57-67
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    • 2003
  • Purpose: This study was done to analyze subjectivity of smoking among adult smokers. Method: Q-methodology which provides a scientific method on subjectivity, was used. Result: Five types of smoking among adult smoker were identified Type I, Concerning Significant Others; Type II, Pursuing Psychological Comfort; Type III, Habitual Craving; Type IV, Pursuing Social Relations and Type V, Maintaining Self Control. Stage of change and methods of stress relieving were revealed to be factors influencing the smoking modes among the adult smokers. Conclusion: The five types of smoking and factors influencing them as revealed in this study provide a better understanding of smokers. Smoking styles and subjective values about smoking provide insight for nursing interventions for smoking.

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How to Diagnose Obstructive Sleep Apnea Syndrome: From The Viewpoint of Medical and Dental Features (임상가를 위한 특집 2 - 어떻게 평가할 것인가? -의학적 및 치의학적 관점에서-)

  • Auh, Q-Schick
    • The Journal of the Korean dental association
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    • v.48 no.3
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    • pp.184-189
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    • 2010
  • Snoring is a very common sleep disorder. Approximate 20~30 percent of population and 40~60 percent of middle and old age population are reported to have symptoms of snoring. Snoring patients do not frequently recognize snoring until spouse or colleague has noticed. Hence, for most people snoring has been not a serious health issue but one of bad sleeping habits. However, it recently draws social attention because most patients with diagnosed "Obstructive Sleep Apnea Syndrome" cased by obstruction of the upper airway are reported snoring. In this point, the author attempts to review the clinical aspects and treatments about snoring and "Obstructive Sleep Apnea Syndrome" in the medical and dental perspective.

Real Time Q&A System Based on Smart Phone Using Gamification (스마트폰 기반 게임화 전략의 실시간 질의응답 시스템)

  • Yu, Do-Jun;Park, Hyun-Woo;Kwon, Soon-Kak;Lee, Jung-Hwa
    • Proceedings of the Korea Information Processing Society Conference
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    • 2013.11a
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    • pp.977-979
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    • 2013
  • 본 논문은 스마트 폰 상의 SNS(Social Network Service)기반의 집단의 지식을 효율적으로 공유할 수 있도록 게임화(Gamification)전략을 도입한 질의응답 시스템을 제안한다. 질의응답 시스템은 신규 사용자 및 이미 많은 사용자가 있는 트위터와 페이스북 서비스에서 제공하는 API를 이용하여 사용자를 확보하고, 질문과 답변을 쉽게 할 수 있도록 한다. 또한 게이미피케이션 전략을 통해 사용자의 적절한 서비스 재 몰입루프를 형성한다. 따라서 제안된 시스템에 따라 서비스의 장기간 사용을 사용자에게 효율적으로 유도할 수 있다.

Corporate Social Responsibility and Financial Performance: The impact of the MSCI ESG Ratings on Korean Firms (기업의 사회책임과 재무성과: 한국기업의 MSCI ESG 평가를 중심으로)

  • Kim, Jinwook;Chung, Sunggon;Park, Cheongkyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.11
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    • pp.5586-5593
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    • 2013
  • This study investigates how the Corporate Social Responsibility (CSR) performance of a firm is associated with its financial performance in the stock market. Prior studies provide mixed evidence on the relation between CSR and financial performance. This study sheds some lights on the positive effect of CSR on firms' financial performance. Using a unique set of data on CSR performance of Korean firms provided by Morgan Stanley Capital International (MCSI), we find that firms' CSR performance is positively associated with their contemporaneous stock returns and Tobin's Q in the Korean market. This finding suggests that stock market participants value firms' CSR activities. This is the first study that provides empirical evidence on the existence of the positive association between the CSR performance of Korean firms and their financial performance using MCSI data which is considered more reliable than the data used in the prior CSR studies in Korea.

A Factor Analysis of the Perspectives on the Coping Strategies about Practical Stress in Nursing Studen (간호학생의 임상실습 스트레스의 대처방법에 대한 인식유형)

  • Oh Mi Jung
    • Child Health Nursing Research
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    • v.6 no.3
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    • pp.423-436
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    • 2000
  • This study was designed to find the characteristics and patterns in subjectivity of the perspectives on the coping strategies about practical stress in nursing student. Q-methodology was used as a research design and the research procedures were as follows. Q-sampling has been derived from the literature review and a questionnaire. Its credibility and validity were also tested by nursing professors. Total of 34 statements were selected. P-sampling has been drawn and 51 samples were selected. Based on 9 point scale, the selected respondents rated their operant definition on the perspectives on the coping strategies about practical stress in nursing student. The results of above procedures were analyzed by PCQ program. The perspectives on the coping strategies about practical stress in nursing student were analyzed based on the typical array, extreme comments, and the demographic information of study subjects. The results revealed that there were three types of the perspectives on the coping strategies about practical stress in nursing student. The three types were named as follows; 1) The first type, agree of positive change by oneself perspectives, was consisted of 18 subjects. They thought that they did their best positive change for the most effective coping strategies about practical stress. 2) The second type, agree of social support perspectives, was consisted of 13 subjects. They thought that they asked for an other person's help for the most effective coping strategies about practical stress. 3) The third type, agree of looking on avoidance perspectives, was consisted of 5 subjects. They thought that they looked on or avoided problems for the most effective coping strategies about practical stress. As a result, this study discovered three types of the degree of the perspectives on the coping strategies about practical stress in nursing student. By identifying the nature of each of three types, this study can be useful to develop efficient coping strategies about practical stress in nursing student.

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Analysis of Plants Social Network for Vegetation Management on Taejongdae in Busan Metropolitan City (부산 태종대 식생관리를 위한 식물사회네트워크 분석)

  • Sang-Cheol Lee;Hyun-Mi Kang;Seok-Gon Park;Jae-Bong Baek;Chan-Yeol Yu;In-Chun Hwang;Song-Hyun Choi
    • Korean Journal of Environment and Ecology
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    • v.36 no.6
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    • pp.651-661
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    • 2022
  • Plants social network analysis, which combines plants society and social network analyses, is a new research method for understanding plants society. This study was conducted to investigate the relationship between species, using plant social network analysis targeting Taejongdae in Busan, and build basic data for management. Taejongdae, located in the warm temperate forest in Korea, is a representative coastal forest of Busan Metropolitan City, and the Pinus thunbergii-Eurya japonicacommunity is widely distributed. This study set up 100 quadrats (size of 100m2each) in Taejongdae to investigate the species that emerged and analyzed the interspecies association focusing on major species. Based on the results, a sociogram was created using the Gephi 0.9.2, and the network centrality and structure were analyzed. The results showed that the frequency of appearance was high in the order of P. thunbergii, E. japonica, Quercus serrata, Sorbus alnifolia, Ligustrum japonicum, and Styrax japonicusand that many evergreen broad-leaved trees appeared due to the environmental characteristics of the site. The plants social network of Taejongdae was composed of a small-scale network with 50 nodes and 172 links and was divided into 4 groups through modularization. The succession sere identified through a sociogram confirmed that the group that include P. thunbergiiand E. japonicawould progress to a deciduous broadleaf community dominated by Q. serrataand Carpinus tschonoskii, using hub nodes such as Prunus serrulataf. spontaneaand Toxicodendron trichocarpum. Another succession sere was highly likely to progress to an evergreen broad-leaved community dominated by Machilus thunbergiiand Neolitsea sericea, using M. thunbergiias a medium. In some areas, a transition to a deciduous broad-leaved community dominated by Celtis sinensis, Q. variabilisand Zelkova serratausing Lindera obtusilobaand C. sinensisas hub nodes was expected.

Smart Phone Real Time Q&A System (스마트폰 기반의 실시간 질의응답 시스템)

  • Yoon, Won-Bum;Lim, Heui-Seok;Yoon, Sung-Hyun
    • Proceedings of the KAIS Fall Conference
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    • 2010.11a
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    • pp.12-15
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    • 2010
  • 본 논문은 스마트 폰 상의 SNS(Social Network Service)를 이용하여 집단의 지식과 지혜를 공유할 수 있는 질의응답 시스템을 제안한다. 질의응답 시스템은 이미 많은 사용자가 확보된 트위터 서비스를 기반으로 한다. 또한 트위터에서 제공하는 API를 이용하여 Client간에 질문과 답변을 보다 쉽게 할 수 있으며 일반 트위터 사이트에서도 공유가 가능하기 때문에 다양한 경로로 질의응답 데이터에 접근 할 수 있다. 따라서 본 시스템은 확장과 호환에서도 효율적으로 이용할 수 있다.

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Generative Fathering on Erikson's Perspective and its Relationship with Attachment Security of Children (에릭슨의 발달과업으로 본 아버지의 자녀양육 생산성과 유아 - 아버지간 애착안정성과 관계)

  • 양미경;조복희
    • Journal of the Korean Home Economics Association
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    • v.38 no.2
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    • pp.57-64
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    • 2000
  • This study is applied to the Erikson's concept of generative fathering that meets the needs of the next generation and investigated the relationship between generative fathering and the attachment security. Sixty-five of 30-36 months old children (37 boys and 28 girls) and their parents participated in this study. Fathers completed the questionnaire of parental generativity, which include items on their support of physical development, social-emotional development and intellectual development. Children's attachment was reported by mothers using the Attachment Q-set. Results revealed that father's parental generativity was noted as 3.09 in 1 to 5 child rearing activities. But the results showed that there was a significant difference in child's sex and child's birth order. Also, it was found that children's secure attachnent to their fathers was not high. There was an association between fathering generativity and children's secure attachment. This findings imply that father's active child rearing participation will increase children's secure attachment.

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