• 제목/요약/키워드: Social Opinion

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리뷰에서의 고객의견의 다층적 지식표현 (Multilayer Knowledge Representation of Customer's Opinion in Reviews)

  • ;원광복;옥철영
    • 한국정보과학회 언어공학연구회:학술대회논문집(한글 및 한국어 정보처리)
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    • 한국정보과학회언어공학연구회 2018년도 제30회 한글 및 한국어 정보처리 학술대회
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    • pp.652-657
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    • 2018
  • With the rapid development of e-commerce, many customers can now express their opinion on various kinds of product at discussion groups, merchant sites, social networks, etc. Discerning a consensus opinion about a product sold online is difficult due to more and more reviews become available on the internet. Opinion Mining, also known as Sentiment analysis, is the task of automatically detecting and understanding the sentimental expressions about a product from customer textual reviews. Recently, researchers have proposed various approaches for evaluation in sentiment mining by applying several techniques for document, sentence and aspect level. Aspect-based sentiment analysis is getting widely interesting of researchers; however, more complex algorithms are needed to address this issue precisely with larger corpora. This paper introduces an approach of knowledge representation for the task of analyzing product aspect rating. We focus on how to form the nature of sentiment representation from textual opinion by utilizing the representation learning methods which include word embedding and compositional vector models. Our experiment is performed on a dataset of reviews from electronic domain and the obtained result show that the proposed system achieved outstanding methods in previous studies.

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The Impact of Psychological and Environmental Factors on Consumers' Purchase Intention toward Organic Food: Evidence from Vietnam

  • NGUYEN, Dinh Toan;TRUONG, Dinh Chien
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.915-925
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    • 2021
  • The study investigates some psychological and environmental factors affecting the intention to purchase organic foods of consumers in the inner-city of Hanoi. Impact factors applied for the study include three psychological factors (health concern, environmental concern, consumer awareness of organic foods) and seven environment factors (family's opinion, friends and colleagues' opinion, influence of celebrities, expert's opinion, social status, mass media, state's encouragement). We analyzed research data from 396 consumers to measure the impacting level of these factors. The convenient sampling method was used to collect the research sample. The measurement applied a 5-point Likert scale classifying from 1-completely disagree to 5-completely agree. Based on previous studies, the research model was recommended. We had estimated the reliability of the scales through Cronbach's Alpha and composite reliability. The research data is analyzed by using Structural Equation Model method (SEM). The findings of the study suggest that psychological factors (health concern, environmental concern, consumer awareness of organic foods) had a significantly positive influence on consumer's purchase attention toward organic food. The results also revealed that environmental factors (family's opinion, friends and colleagues' opinion, influence of celebrities, expert's opinion, mass media) were positively linked to consumer's purchase attention toward organic food.

The Influence of Public Welfare and Audit Findings on Audit Opinion: Empirical Evidence from Provincial Data in Indonesia

  • YAYA, Rizal;IRFANA, Siti Syifa;RIYADH, Hosam Alden;SOFYANI, Hafiez
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.181-191
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    • 2021
  • The aim of the study is to empirically investigate and analyze the influence of public welfare, audit findings, and follow-up of audit recommendations on audit opinion with the disclosure level of financial reports as an intervening variable using agency theory and signaling theory. To achieve this purpose, a quantitative research method was employed. Population of this study is Provincial Government Financial Reports in Indonesia for fiscal years 2016 to 2018. There were 84 financial reports that met the criteria of purposive sampling. The data were gathered from the websites of the Audit Board of the Republic of Indonesia and the Indonesian Central Bureau of Statistics. In this study, the hypothesis-testing tool is path analysis using the Statistical Package for Social Sciences version 15. Based on the multiple regression analysis, the results show that audit findings, public income, and the disclosure level of financial reports significantly influenced audit opinion. Besides, the follow-up of audit recommendations and public health significantly influenced audit opinion through the disclosure level of financial reports. This study suggests that, in order to have better audit opinion, local governments need to improve public welfare, follow-up audit finding, and disclose more details in financial report.

Dirt Roads vs. High Speed Train: Opinion Towards ROI Value of Thailand's Transportation Infrastructure Development

  • Boonwattanopas, Nattawadee
    • Asian Journal for Public Opinion Research
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    • 제3권1호
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    • pp.22-39
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    • 2015
  • This research is a qualitative based study by using data gleaned from documentary analysis and in-depth interviews of 10 potential stakeholders were involved in the proposed high-speed train project in Thailand. Many perspectives from key informants revealed that this project would bring Thailand sustainable development in the future due to the fact that it is supposed to be an environmentally friendly mode of transportation and timesaving for passengers. Key informants who tend to have negative opinions towards the project feel apprehension due to the huge monetary investment during a time of monetary crisis. However, there was one complaint that the high-speed train is harmful to the environment surrounding the proposed area of this project. Several key informants agreed that ticket fares must be in between the cost of a bus ticket and airfare.

Public Opinion on the Duterte Administration's COVID-19 Period through Editorial Cartoons on Facebook

  • Bantugan, Brian Saludes
    • Asian Journal for Public Opinion Research
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    • 제8권4호
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    • pp.409-431
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    • 2020
  • This study explores the images and ideas presented by the editorial cartoons that have appeared in the author's Facebook timeline during Duterte's enhanced community quarantine (ECQ). The study analyzed 70 editorial cartoons posted between March 14, 2020, when Duterte declared ECQ in the National Capital Region of the Philippines, and June 22, 2020, a few days before the emergency powers of Duterte expired. This study used (visual-verbal) textual analysis as the research method to surface discourses embedded in the selected editorial cartoons. The editorial cartoons were clustered according to the roles the powerful people play in the images, and the details of each image were compared and contrasted to surface nuances in representation. The 70 editorial cartoons were classified into seven categories: (1) invisible (non-suffering) persons, (2) front liners, (3) privileged homeowners, (4) priority clients, (5) judges, (6) gatekeepers, and (7) dysfunctional public officials. They gravitated towards the tragic realities that call for acts of social justice and equity, and underscore specific contexts that need to be fixed by those in power.

소셜 미디어에서 사용되는 한국어 정서 단어의 정서가, 활성화 차원 측정 (Measuring a Valence and Activation Dimension of Korean Emotion Terms using in Social Media)

  • 이신영;고일주
    • 감성과학
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    • 제16권2호
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    • pp.167-176
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    • 2013
  • 소셜 미디어의 급속한 발달로 인해 사용자가 생성한 텍스트 데이터가 급증하고 있다. 오피니언 마이닝에서는 이러한 사용자의 텍스트를 분석하여 사용자의 의견을 추출하고 있다. 특히 오피니언 마이닝의 세부 분야인 정서분석에서는 텍스트에서 사용자의 정서를 추출하는 것이 주된 목적인데, 이를 위해서는 정서 단어 목록 구축이 필수적이다. 본 논문에서는 소셜 미디어의 정서 분석을 위해서 대표적인 소셜 미디어인 페이스북 텍스트를 사용하여 정서 단어 목록을 구축하였다. 페이스북 텍스트로부터 데이터를 수집한 후 정서 단어를 선별하고 설문을 통하여 정서가와 활성화 차원을 측정하였다. 그 결과 정서가, 활성화 차원을 포함한 267개 정서 단어 목록을 구축하였다.

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텍스트 분석을 활용한 과학기술이슈 여론 분석 방법론 (A Methodology for Analyzing Public Opinion about Science and Technology Issues Using Text Analysis)

  • 김다솜;;임명수;류신;김남규;박준형;길우영;윤한술
    • 한국IT서비스학회지
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    • 제14권3호
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    • pp.33-48
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    • 2015
  • Recently, many users frequently share their opinions on diverse issues using various social media. Therefore, many governments have attempted to establish or improve national policies according to the public opinions captured from the various social media. In this paper, we indicate several limitations of traditional approaches for analyzing public opinions about science and technology and provide an alternative methodology to overcome the limitations. First of all, we distinguish science and technology analysis phase and social issue analysis phase to reflect the fact that public opinion can be formed only when a certain science and technology is applied to a specific social issue. Next, we apply a start list and a stop list successively to acquire clarified and interesting results. Finally, to identify most appropriate documents fitting to a given subject, we develop a new concept of logical filter that consists of not only mere keywords but also a logical relationship among keywords. This study then analyzes the possibilities for the practical use of the proposed methodology thorough its application to discovering core issues and public opinions from 1,700,886 documents comprising SNS, blog, news, and discussion.

소비자불매운동에 대한 소비자와 기업 근로자 간의 인식 차이 및 불매운동 참여 영향요인 분석 (The Difference in Consumers' and Company Employees' Perceptions of Consumer Boycotts and Analysis of the Factors Affecting Boycott Participation)

  • 홍지형;황혜선
    • Human Ecology Research
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    • 제58권4호
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    • pp.517-537
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    • 2020
  • This study investigated how consumers and company employees differ in their perceptions of boycotts based on the co-orientation model. Regarding the reasons of boycotts, consumers take both consumer damage cases and unethical conduct equally seriously, while company employees take consumer damage cases more seriously than unethical conduct. Consumer perceptions of the necessity for boycotts was higher than company employees, while employees were more aware of the negative impact of boycotts than consumers. Based on the co-orientation model, we examined how consumers and employees estimate differences in their perceptions of boycotts. The results showed that consumers and company employees are not accurately aware of each other's perceptions. Lastly, logistic regressions were conducted to identify the factors affecting three types of participation: online opinion expression, personal non-purchasing, and persuading other people to join the boycotts. The results showed that male consumers are more likely to participate in online opinion expression; consumer perceptions of effectiveness of boycotts and the perceived severity of consumer damage increase the likelihood of participation in online opinion expression. Consumer perceptions of the necessity of boycotts and their opinion leadership increased the likelihood of non-purchasing. Finally, consumers with higher opinion leadership and female consumers were more likely to encourage others to take part in boycotts. In addition, consumers are more likely to persuade others to join the boycotts if they have stronger beliefs that companies will not seriously consider consumer problems.

한국의 트위터 오피니언 리더들의 정치적 정보행동에 관한 연구 - 정보세계이론을 중심으로 - (An Exploratory Study on the Political Information Behaviors of Korean Opinion Leaders on Twitter: Through the Lens of Theory of Information Worlds)

  • 이지수
    • 한국문헌정보학회지
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    • 제53권1호
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    • pp.83-108
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    • 2019
  • 이 연구는 2014년 제6회 전국동시지방선거(6.4 지방선거) 기간 동안 트위터 정치커뮤니케이션 네트워크에서 큰 영향력을 행사한 오피니언 리더 이용자들의 정치적 정보행동을 탐구하였다. 13명의 오피니언 리더 이용자를 대상으로 반구조화 심층면담을 진행하였으며, 피면담자는 이메일, 스카이프(Skype), 면대면 3가지 양식 중 가장 선호하는 방식을 선택하여 면담에 참여하였다. 면담내용은 정보세계이론의 5가지 개념(사회적 역할, 규범, 정보가치, 정보행동, 경계)을 조작화하여 만든 코드북과 근거이론을 함께 사용하여 질적으로 분석하였다. 분석 결과, 오피니언 리더 이용자들은 그들이 속한 복수의 사회적 세계에서 비롯된 사회적 역할 중 특정한 역할을 선택하여 전시하고, 그에 수반된 규범에 따라 평가한 정보가치를 기준으로 정치적 정보행동(선택적 정보공유, 정보회피, 정보교환)에 참여하였으며, 다른 정보세계와 교차하는 경계에서 다양한 충돌과 협력의 상호작용을 경험하였다.