• Journal of Information Technology Services
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• v.22 no.6
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• pp.37-53
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• 2023

With the development of the 4th industrial revolution, companies are trying to introduce new AI technologies and improve their performance. In particular, chatbot technology has developed and can not only communicate smoothly with humans, but also perform many complex tasks, so it has high market potential. However, there is still little research on chatbots in the field of e-commerce. Accordingly, this study aims to suggest ways to improve corporate performance through chatbot user satisfaction analysis. With the rapid development of China's e-commerce platform, In this study, through previous studies, the characteristics of chatbots were classified into accessibility, accuracy, empathy, reliability, and intimacy as factors influencing perceived usefulness, perceived ease, and perceived enjoyment of the Technology Acceptance Model (TAM). Five were selected and used as independent variables, and a model that affects customer satisfaction was set up. This paper sets user satisfaction as an important indicator of chatbot service and analyzes the path that affects user satisfaction, thereby improving chatbot service technology. It is important in that it provides a way to improve the smart chatbot service by understanding the degree of user acceptance in depth.

• Proceedings of the Korean Society of Computer Information Conference
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• 2013.07a
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• pp.101-102
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• 2013

메타분석은 여러 실증연구의 정량적인 결과를 통합과 분석을 통해 전체 결과를 조망할 수 있는 기회를 제공함과 분석들의 분석을 한다는 의미로 사용된다. 기술수용모델은 경영정보시스템 분야에서 여러 가지 주제로 다루어지고 있다. 최근 정보시스템과 정보통신 분야에 가장 큰 이슈는 Smart이다. 이러한 시점에 기술수용모델을 기반으로 스마트폰 사용자들의 행동의도에 관한 연구들을 문헌분석과 메타분석 실시하였다. 분석결과를 바탕으로 선행연구와 비교분석을 통해 차이점을 논의 하였다.

• International Commerce and Information Review
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• v.10 no.4
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• pp.321-350
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• 2008

The China has opened the distribution market completely since it joined the World Trade Organization on Dec 11 2001. The notable features of Chinese distribution market are the transition from the consumers' monolithic demand to diversification for the luxury goods, well-being products. The regional characteristics of consumers are smart, conservative, optimistic and advanced. and the open door policy has prompted the capitalistic economy gradually. We analyzed the Chinese distribution markets and came up with the following strategies. First, we recommend the setting of the key regional market not covering the whole chinese markets. then we can extend the main market step by step. Second, we need to cooperate and advance with the Korean distribution companies which entered into markets already. Third, we need to acquire the competitive and stable distribution channel in China. Fourth, we need to implement the localization strategy in terms of human resources and procurement. Fifth, the consignment management can be another strategy. I hope this research can be a little help to those who wish to expand to the Chinese markets.

• Convergence Security Journal
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• v.5 no.2
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• pp.57-63
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• 2005

According to rapid development of computer and wired-wireless internet, information exchange of networking is growing. Also according as size of industry related e-commerce is bigger, it is Required the necessity of convenient user authentication system. So, the study of new authentication method to have a security and convenience is progressing systematically. Smart card of new authentication method overcome problem of established scheme. So it prospect that will be replaced One Card to have a high security and multi-function. In this papar, we suggest about the implementation of One Card System that the security of smart card and usable in all fields.

• Smart Structures and Systems
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• v.6 no.3
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• pp.309-333
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• 2010

Civil infrastructure, in both its construction and maintenance, represents the largest societal investment in this country, outside of the health care industry. Despite being the lifeline of US commerce, civil infrastructure has scarcely benefited from the latest sensor technological advances. Our future should focus on harnessing these technologies to enhance the robustness, longevity and economic viability of this vast, societal investment, in light of inherent uncertainties and their exposure to service and even extreme loadings. One of the principal means of insuring the robustness and longevity of infrastructure is to strategically deploy smart sensors in them. Therefore, the objective is to develop novel, durable, smart sensors that are especially applicable to major infrastructure and the facilities to validate their reliability and long-term functionality. In some cases, this implies the development of new sensing elements themselves, while in other cases involves innovative packaging and use of existing sensor technologies. In either case, a parallel focus will be the integration and networking of these smart sensing elements for reliable data acquisition, transmission, and fusion, within a decision-making framework targeting efficient management and maintenance of infrastructure systems. In this paper, prudent and viable sensor and health monitoring technologies have been developed and used in several large structural systems. Discussion will also include several practical bridge health monitoring applications including their design, construction, and operation of the systems.

• Journal of KIISE:Computing Practices and Letters
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• v.8 no.3
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• pp.277-288
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• 2002

In this paper, we describe a design and implementation method of a smart card operating system for multi applications. A smart card is the independent computing system and is able to be used in multi applications such as the electronic commerce and the electronic cash. Smart card operation system(SCOS) provides a basis of smart card booting, and controls and manages application programs. SCOS can produce and control a file system to support multi applications in EEPROM, communicate commands and messages with outside devices, process a command, produce a reply message, and provide security functions of file security in EEPROM, and communication security. Therefor, in this paper, we design and implement SCOS system that provides the authentication between a card and a terminal, the session authentication for multi applications, the processing of commands, and the maintenance of the security.

• Journal of Internet of Things and Convergence
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• v.10 no.1
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• pp.59-68
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• 2024

China's huge population and industrial diversification have driven increased demand for IoT, and in a social environment where IoT technology is changing all aspects of personal and family life, including smart shopping, this study was conducted in Changchun, China. The study aimed to find ways to meet the Fashion needs of female college students living in the country and promote the development of the fashion product industry by improving the service quality of Chinese fashion product live commerce. The analysis results are as follows. First, the service quality characteristics of Chinese fashion product live commerce had a positive effect on customer satisfaction. Second, the service quality characteristics of Chinese fashion product live commerce had a positive effect on reuse intention. Third, customer satisfaction had a positive effect on reuse intention. Based on these results, it can be concluded that improving the service quality of live commerce can directly promote product sales and create direct economic benefits. In addition, based on the results of the study, which show that the service quality of fashion product live commerce affects customer satisfaction and reuse intention, it is judged that it will provide useful information in establishing marketing strategies for live commerce platforms by region and target.

• Journal of Internet of Things and Convergence
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• v.5 no.2
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• pp.1-5
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• 2019

Looking at the surrounding environment in which we live, we are facing various situations in which new industries are emerging under the influence of ICT and at the same time, existing industries are combined with ICT technology. In addition, the network environment foretells a change from 4G to 5G. One of the things that is actively discussed during this 5G era is the smart factory. Faster transmission speeds are essential for the use of numerous data generated by various sensors used in smart factories. This study deals with smart factory technologies related to the 5G era. In addition to the various interpretations of smart factories, this study examined the situation and progress of smart factories in major countries around the world and described solutions.

• Journal of Digital Convergence
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• v.13 no.8
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• pp.261-265
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• 2015

When choosing a gift for the other person what does that person like? It falls into a happy worry. Choosing the right gift for someone else associated with me is not easy in the personalized world gradually. In this paper a smart phone app is developed for reducing conflicts and saving time to choose gifts. It may help improve a person's satisfaction. It can reduce the worry and time required for buying a gift. It may also be used to make future interpersonal relationships and vitalize the relationships. For the gift recommendation in accordance with the preferences of the person through the process in accordance with the classification of each category can recommend an appropriate gift. The appropriation of the gift is updated to reflect the continuing satisfaction by recommendation status decided by the pre-survey. Any gift is recommended using the formula calculating the priority to recommend reflect a variety of weights. In addition, it is possible to increase the utilization of the app via the fusion between the e-commerce system.

• IEIE Transactions on Smart Processing and Computing
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• v.3 no.2
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• pp.88-95
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• 2014

This paper proposes a novel desktop virtual reality system. Based on the position of the user's face, the proposed system selects the most appropriate image of an object from a set of photographs taken at various angles, and simply "pastes" it onto the display at the appropriate location and scale. Using this system, the users can intuitively feel the presence of the object.