• Journal of Information Technology Applications and Management
• /
• 제25권3호
• /
• pp.55-66
• /
• 2018

Early smart-work of company K was a technology-led way of applying ICT such as smart phones and mobile devices to business. After company K perceived the limitations of ICT-driven smart work, it propelled the work-smart, doing a work smart toward the way that human beings become central and a creative organizational culture is engendered. Company K propelled work-smart strategy in eight categories: simplification of data requirements, establishment efficient meeting culture, streamlining reporting and approval process, simplified document creation, overtime decrease, spreading flexible work system, settlement of healing leave, creating work-smart place. Company K set up an organizational culture secretariat dedicated to work-smart promotion and selected task priorities in consideration of urgency and effectiveness. Owing to such efforts, the company K's work-smart index rose sharply to 72 points this year from 56 points in the previous year. At the organizational culture survey, employees responded that organizational culture improved in all area. For a better future, company K analyzed its work-smart outcomes and planned progressively to improve its work-smart efforts based on employees opinions. This case study will serve as a guideline, for companies to make efforts to going forward to today work-smart beyond yesterday smart-work.

• 디지털산업정보학회논문지
• /
• 제14권4호
• /
• pp.189-204
• /
• 2018

The purpose of this study is to examine an organizational performance difference by individual utilization level of the smart work. The Smart work help minimizing business process and improving organization productivity based on information technology. This new technology provides a flexible way of the task through smart-work center, videoconferencing, telecommuting, mobile(remote control) and business-only messenger. This investment changes organizational culture, institutions and behavior by new technology applying. The organization system change due to smart work has trouble between alteration preferences and existing maintains a group. In response, the organization should make investment justification of smart work for institutional and culture stabilized by a new system in organization. I set up the analytical process of four stages for empirical research. It will analyze an operation difference of the smart work between pre and post investment in the first-step analysis. The two-step analysis will conduct a text mining analysis of smart work operations. The three-step analysis will identify organization performance differences among individual levels in smart work. The four-step analysis will identify a factor difference in organizational performance by individual utilization level on smart work. According to the study, It has been revealed a difference between the pre and post investment performance on smart work. The text mining analyses many appeared an improvement opinion of organizational culture. Next, there is a difference in organization performance among utilize groups of smart work. Furthermore, the factors of organizational performance among groups appeared differently. The theoretical contribution of this study provided to expand the organizational theory of organization change and resistance. The practical implications provided to require a strong guideline an organizational culture and institution for smart work.

• 스마트미디어저널
• /
• 제11권10호
• /
• pp.36-45
• /
• 2022

This study was promoted to prepare an ESG-oriented work system for Korea Expressway Corporation through sustainable highway construction, IOT-based smart highway preparation, and establishment of a broad convergence business governance system between multiple ministries and implementing entities. Based on the 2nd Basic Plan for Landscape Policy (2020~2024) and the Public Design Promotion Act (2018~2022), the study was conducted through the improvement of the highway design method to be applied for four years from 2021 to 2024, the changes in construction and social conditions related to expressways, the analysis of policies and plans to secure consistency with the 'Korean New Deal', and the analysis of the project performance and work promotion system that the Korea Expressway Corporation's business execution organization has promoted together with each government department. The results of this research are expected to help the Korea Expressway Corporation establish the 21st Innovation Plan for the phased construction of a "100-years landscape with people" and the preparation of a sustainable future highway environment creation project for the lives and safety of the people.

• 정보화연구
• /
• 제10권2호
• /
• pp.273-281
• /
• 2013

스마트워크의 유형은 모바일 기기등을 이용하여 현장에서 업무를 수행하는 모바일오피스, 자택에서 본사 통신망에 접속하여 업무를 수행하는 재택근무, 자택인근 원격사무실에서 근무하는 스마트워크센터근무와 같은 형태를 의미하며 기존 사무실개념에 비하여 공간과 시간의 벽을 극복할 수 있도록 도와준다. 본 논문에서는 엘리베이터 산업의 에프터서비스 산업문야에서 모바일 오피스 시스템을 개발하는 과정을 설명하는데 개발된 시스템은 A/S Work이라 명명 하였다. 개발된 A/S Work 시스템은 M 엘리베이터사의 에프터서비스에 활용되어 기존시스템과 비교하면 다음과 같은 장점을 가진다. 1) 고객별 작업전후 사진관리 2) 현장에서의 고객만족도조사 3) 작업일지관리 앱 4) 작업자 근태관리 5) 그룹 SMS 기능.

• 디지털융복합연구
• /
• 제9권4호
• /
• pp.213-222
• /
• 2011

본 논문은 한국 기업의 스마트워크 도입 전략을 제시하고자 하였다. 최근 한국에서는 스마트워크에 대한 관심이 고조되고 있으며 민간기업의 도입이 활발하게 추진되고 있으나 스마트워크 전략이 부재하여 여러 문제점이 부각되어 왔다. 본 논문에서는 그 중에서도 도입을 위한 전략체계와 관련하여 관련 연구 성과에 대해 문헌연구하여 가이드라인이 될 만한 전략체계를 소개하였다. 그리고 그 기본방향에 따른 실제적인 도입 절차에 대하여 방송통신위원회가 제시한 스마트워크 도입운영 가이드북을 검토하고 스마트워크 2.0시대에 맞는 스마트워크 도입절차를 제시하였다.

• 유통과학연구
• /
• 제13권5호
• /
• pp.113-120
• /
• 2015

Purpose - As the rapid development of ICT has been made recently, many domestic companies are trying to introduce smart work infrastructure. The purpose of institution of smart work is to enhance their performance. To this end, it is necessary to advance the way of working. Developing employees' collective intelligence should be regarded as a prerequisite for advancing the way of working. Job satisfaction of the employees is another important factor to enhance organizational performance. So this study aims to provide the theoretical background of systematic approach to smart work quality by empirically analyzing the effect of smart work quality on collective intelligence and job satisfaction. Research design, data, and methodology - A structural equation model was designed to examine cause-and-effect relationships among three latent variables(smart work quality, collective intelligence, job satisfaction). Three hypotheses were formulated. The first hypothesis is that the effect of smart work quality on collective intelligence will be positively and statistically significant. Likewise, the second hypothesis is that the effect of smart work quality on job satisfaction will be positively and statistically significant. Finally, the third hypothesis is that the effect of collective intelligence on job satisfaction will be positively and statistically significant. Based on the previous researches, 34 questionnaire items were developed to measure the effect of the three variables. The survey was conducted on 162 employees who are working under smart work environment. The number of the effective questionnaires for the analysis was 154. PASW Statistics 18 and AMOS 18 were used for the statistical analysis. Results - The validity and reliability test for questionnaire items have been carried out. From the factor analysis, 1 out of 34 items was eliminated. As a result, 33 out of 34 items were used for analyzing. The values of Cronbach's α ranged from 0.701 to 0.910, indicating the acceptable reliability of the questionnaire items. The values of χ2, df, CFI, TLI, RMSEA of the model are 102.838, 51, 0.949, 0.935, 0.082, respectively. So the structural equation model was statistically significant. The first and third hypotheses were supported. But the second hypothesis was rejected. Conclusions - An analysis using structural equation model showed meaningful implications about the effect of smart work quality on collective intelligence and job satisfaction. First, as the five quality elements of the smart work improved, the level of collective intelligence increased. Second, the statistical analysis showed smart work didn't have a direct effect on job satisfaction, which is inconsistent with the prior findings. The main purpose of smart work is to help achieve greater performance. The companies also need to make efforts to improve job satisfaction of their employees along with achieving greater performance. Third, an organization with higher level of collective intelligence showed greater job satisfaction. The companies under smart work environment need to develop functions to encourage participation, sharing, openness, and collaboration. This research will provide useful information for the companies which want to introduce smart work, distribution information system, management information system, etc.

• 한국정보통신학회논문지
• /
• 제23권2호
• /
• pp.207-214
• /
• 2019

기술 발전 속도가 증가되고, 고성능의 디지털 기기가 확산되고 있다. 기존 유선 환경에 최적화 되어 제한적으로 활용되던 PC와 같은 유선 디지털 기기에서 시 공간의 제약에서 벗어나, 언제 어디서나 효율적인 업무 수행이 가능한 스마트워크로 전환되고 있다. 유선환경에 비해 물리적 위협(단말기 분실, 도난 및 파손 등), 기술적 위협(도난, 서비스 거부, 비인가 접근 등) 등 다양한 보안 위협에 대해 무결성과 가용성을 확보할 수 있는 시스템 보안설계가 필요하다. 본 논문 연구에서는 스마트워크의 네트워크시스템, 유 무선 링크시스템, 디지털 스마트기기를 분석한다. 현재 업무에 사용되고 있는 스마트워크 유선시스템과 향후 무선시스템을 위한 보안설계 방안을 연구한다. 본 연구는 안전한 스마트워크 구축에 기초자료로 활용될 것이다.

• Journal of Information Technology Applications and Management
• /
• 제23권1호
• /
• pp.61-77
• /
• 2016

This study derived research model about the influencing factors of the successful performance of smart work. Research model is composed of four perspectives: technology perspective like system quality and usage level of information technology, interaction perspective like innovational climate, institutional perspective like personnel evaluation, and individual perspective like self-control. This study collected 155 survey data from K public company and M global software company. As a result of data analysis, all of four perspectives influenced smart work performance. Technology perspective had the strongest effect on smart work performance, the second was institution perspective, the third was interaction perspective, and the last was individual perspective. In conclusion, smart work is not an IT project. We have to reconsider the thinking that just only the introduction of cutting-edge IT increases business performance. Smart work project should be pursued in harmony with institution and climate in the organizational perspective and self-control in the personal perspective. Also, to maximize business performance in smart work environment, organizations should strengthen the positive factors and overcome the negative factors.

• 정보화정책
• /
• 제20권3호
• /
• pp.43-62
• /
• 2013

이 연구는 공공부문 스마트워크센터 사용자에 대한 AHP 설문을 이용하여 정책의 지속적 사용 및 확산을 위한 우선 정책 과제를 도출하고, 분석결과를 토대로 대응 방안을 모색하는 것을 목적으로 한다. AHP 설문을 위한 정책과제의 대분류는 기술 인프라 개선, 제도 개선, 인식 개선의 세 가지로 구성하였다. 기술 인프라는 스마트워크 기술개선과 스마트 워크 시설개선으로, 제도 개선은 법제도 개선과 추진체계 개선으로, 인식개선은 조직문화 개선과 사용자 인식개선으로 각각 중분류하였다. 총 12개의 정책과제 중 조직문화 개선이 중요성과 긴급성 측면에서 가장 우선적인 정책과제로 분석되었으며, 인사복무규정 개선, 정책결정자의 리더십, 사용자의 인식 개선 과제 등이 우선적으로 해소되어야 할 것으로 나타났다.

• 대한산업공학회지
• /
• 제40권1호
• /
• pp.128-134
• /
• 2014

With the development of Information Communication Technology and a way of solving problems such as productivity improvement, advanced working attitude, greenhouse gas reduction, low birth rate, aged problem, etc., the need of smart work is increasing. Getting out of legacy working types that are limited in time and space, the flexible seat system at a smart work center that supports the smart working environment is proposed. However, the seat choice based on employee's emotional judgement may cause the decline of forming cooperative space and mutual communication because of the scattered seat arrangement between employees. This paper proposed a seat recommendation method for the mutual cooperation at a smart work center. The method is based on a work similarity of employees. A prototype system also implemented to show the feasibility.