• International Journal of Quality Innovation
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• 제9권1호
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• pp.94-102
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• 2008

When facing the global severe competition, the enterprises all try their best to upgrade the quality, reduce the costs to reach the goal of customer satisfaction. Motorola was the earliest firm creating the term Six Sigma (6 ${\sigma}$); GE was the enterprise successfully fulfilling Six Sigma. The success of these two firms revealed the prominent effects and became the world-class model enterprises. The main purpose of promoting Six Sigma activity was to reduce the possible defects in the business process to the least through designing and monitoring business process in order to reach the goals such as the best quality and efficiency, the lowest costs, the shortest circular process time, maximum profits and customer satisfaction. This research used the Six Sigma technique to improve the business process of ceramics manufacturing plant and find out the major factors of slower core task time by the analytical process of Process Mapping, Pareto Chart, Simu18 simulation software and figures and proposed the improvement measures. Through the confirmation of the case companies, it successfully reduced the core process time and the organizational costs and increased the capacity.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2006년도 추계학술대회
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• pp.539-544
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• 2006

This study has been attempted to find that factors for successful six-sigma implementation influence non-financial performance & financial performance in korean finance industry. In addition, goal of this study is to find out core factor in korean finance industry. To achieve the aim of this study, a document study and interview and an empirical analysis were performed. The collected questionnaires for the empirical analysis were processed statistically through data cording. Cronbach'a was conducted to get the construct reliability. To identify which factors for successful six-sigma implementation influence performances of six-sigma implementation, factor analysis was conducted to get the construct validity. After factor analysis, multiple regressions were utilized to identify the core factors (or factors for successful six-sigma implementation). The result of the study that has been derived through this process is summarized below. Firstly, by analyzing the effect factors for successful six-sigma implementation has on non-financial performance of finance industry, it shows that Process-integration & standardization variable has influenced. Secondly, by analyzing the effect factors for successful six-sigma implementation has on financial performance of finance industry, it shows that 'Process-integration & standardization' variables and 'Customer & Market mind' variables have influenced. The results of this study show that 'Process-integration & standardization' and 'Customer & Market mind' are core factors to influence non-financial performance & financial performance in korean finance industry

• 한국정보과학회논문지:컴퓨팅의 실제 및 레터
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• 제15권6호
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• pp.440-444
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• 2009

소프트웨어 프로세스 개선의 효율을 높이기 위해 하나의 개선 모델을 사용하기 보다 둘 이상의 서로 보완 가능한 개선 모델의 통합 모델이 사용될 수 있으며, 그중에 하나가 CMMI(Capability Maturity Model Integralion)와 소프트웨어 식스 시그마의 통합 모델이다. 하지만 소프트웨어 식스 시그마 도구는 그 수가 많고 통계적 지식을 요구하므로 소규모 조직에서 모든 소프트웨어 식스 시그마 도구를 적용하는 것은 어려운 실정이다. 본 논문에서는 조직의 비즈니스 가치를 달성에 도움을 주는 소프트웨어 식스 시그마 도구를 선정하는 프로세스를 제시함으로 소규모 조직에서도 적은 비용과 빠른 성과로 인해 점증적인 소프트웨어 식스 시그마 도구의 도입을 통한 효율적인 CMMI의 구현이 가능케 된다.

• International Journal of Quality Innovation
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• 제6권3호
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• pp.121-131
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• 2005

Six Sigma uses DMAIC (Define, Measure, Analyze, Improve, Control) methodology as the process of a solving problem. Enterprises already propelling Six Sigma successfully, such as Motorola, GE and consulting companies, also traditionally propose DMAIC methodology. But, from activating Six Sigma, enterprises and Six Sigma-consulting companies propose Six Sigma methodology matching indirection part of office and R&D part. As an example, DFSS (Design For Six Sigma) is part of R&D application in GE. This study investigates Six Sigma methodology corresponding to the Right Process of the kernel factor. Especially for the optimum design of R&D, the study revises the definition of DFSS and the general organization through Lean DFSS methodology research and analysis.

• International Journal of Quality Innovation
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• 제2권1호
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• pp.58-68
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• 2001

Six Sigma was introduced into Korea in 1997, and it is regarded as a fascinating management strategy in many Korean companies. First of all, the reasons why Six Sigma is fascinating are given and a smart way to introduce Six Sigma is illustrated. Seven step procedures to introduce Six Sigma are explained. Next, the differences of problem-solving processes for project team activities for R&D, manufacturing, and service areas are compared. Third, a typical process for R&D Six Sigma is proposed, and major activities and scientific methods at each process step are suggested. Fourth, some differences between Six Sigma project team and quality circle team are presented. Finally, a Six Sigma model for e-business is proposed and briefly explained.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2004년도 추계학술대회
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• pp.81-85
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• 2004

Companies adopted a program called Six Sigma, in order to make fundamental changes in the way the company operated to fulfill customers' expectations. Six Sigma reduces the occurrence of defects. This approach derives the overall process of selection the right projects based on their potential to improve performance metrics and selection and training the right people to get the business results. However, in the course of Six Sigma process steps, companies are in the face of problems. This study is to solve the problems using TP(Thinking Process) of TOC(Theory of Constraints). TOC is methodology for solving key problem in system which is called Constraints. Nowadays, its application is going to be wide and its concept is being implemented. In this paper, it is showed possibility of application TOC to Six Sigma.

• Journal of the Korean Data and Information Science Society
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• 제19권4호
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• pp.1255-1267
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• 2008

Evaluation indices for products or services are important to improve the internal process of the company and to compare those with competitive ones. The sigma level in Six Sigma management does important role to evaluate the core characteristic, CTQ(Critical To Quality), derived in the considered product/service or process. In this research, we propose an overall evaluation index for the product/service or process with multiple characteristics, in other words, multiple CTQs. The proposed overall evaluation index is useful for the cases that the single CTQ is not enough to evaluate the practical interests, for example, the final products and services with complex procedures and relatively large scaled processes. This approach is discussed with sigma level for applying Six Sigma Projects, however, it is applicable to indices based on proportion or percentage as well. The practical examples with a manufacturing process and a customer survey based on focus group interview are given for illustrations.

• 품질경영학회지
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• 제43권4호
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• pp.559-572
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• 2015

Purpose: Many firms have implemented Six Sigma in order to improve employee's creativity and performance. However, few researchers have studied the effect of Six Sigma on performance through creativity process. This study aims to investigate the impact of Six Sigma, exploitation, and exploration on performance. Methods: Based on literature review, this paper develops hypotheses and tests them by employing a structural equations model. Using survey data of 209 Six Sigma experts who have conducted Six Sigma projects from different companies, this study empirically shows that the activities for Six Sigma enhance exploitation, exploration, and performance. Results: Six Sigma affects exploration and exploitation, each of which in turn enhances performance. It is noted that Six Sigma has an indirect influence on performance through exploitation and exploration. Conclusion: Apart from Parast(2011) who insists that Six Sigma is effective in improving exploitation rather than exploration, this study suggest that Six Sigma can affect both in order to enhance corporate performance.

• 산업경영시스템학회지
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• 제20권41호
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• pp.135-145
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• 1997

The statistical approach to quality control aims at alerting its user to any variations in the properties of a manufactured product. Motorola developed and pursued a quality management program called six sigma. The goal of six sigma programs is to improve customer satisfaction through reducing and eliminating defects. six sigma uses several statistical measure to characterize defect levels and process capabilities. The upper and lower specification limits are $\pm6\sigma$(sigma) from nominal, and the process mean is centered at nominal. only 0.002PPM are outside specification limits. Cp=2. this is the design target in a six sigma program. This article presents an important tool available for quality control of a production process at the occurrence of defects in manufactured products at view low levels to improve the efficiency of the manufacturing productivity and to satisfy customer through the reduction of defect rates. To understand the consequences of the level of quality on competitive position, a more technical perspective is needed.

• 품질경영학회지
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• 제31권1호
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• pp.123-131
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• 2003

This paper considers a six sigma project for reducing the defects rate of the welding process in manufacturing firms. The project follows a disciplined process of five macro phases. define, measure, analyze, improve and control(DMAIC). The need of customers is used to identify critical to quality(CTQ) of project. And a process map is used to identify process input factors of CTQ. Four key process input factors are selected by using an input factor evaluation of teams; an interval of welding, an abrasion, an electric current and a moving freely. DOE is utilized for finding the optimal process conditions of the three key process input factors. Another one key input factor improved to welding machine. The six sigma level of defects rate becomes a 2.01 from a 1.61 at the beginning of the project.