• Proceedings of the Korea Inteligent Information System Society Conference
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• 2003.05a
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• pp.214-225
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• 2003

Now a day, the company must strengthen the contact-point of the customer who the company has and has to block the secession of the customer by providing services or goods on time. Under this market situation, the corporation extends the CRM for the customer management and strategic management, and set the CRM-strategies up for managing the customer relationship. For this, the present enterprise's level and the business-ability for the management of the customer relationship should be considered. Therefore, in this study, we will analyze the critical factors to set the CRM up as a strategy by studying the literature review. In the critical factors, the factors of enterprise level as well as the technical factor will be included. Secondly, as you know, the BSC is used to evaluate the corporation as a index. In this study the BSC model is changed and rearranged for the applied BSC model to measure the C3M level of companies. Thirdly, based on the model developed, the factors in the first step are classified by levels and weighted values are calculated by using AHP method. As a result, we will show the diagnostic model for check the operational performance of management, marketing and sales etc.

• Nuclear Engineering and Technology
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• v.55 no.8
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• pp.2897-2904
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• 2023

The Standardized Plant Analysis Risk-Human Reliability Analysis (SPAR-H) method is a widely used method in human reliability analysis (HRA). Performance shaping factors (PSFs) refer to the factors that may influence human performance and are used to adjust nominal human error probabilities (HEPs) in SPAR-H. However, the PSFs are assumed to be independent, which is unrealistic and can lead to unreasonable estimation of HEPs. In this paper, a new method is proposed to handle the dependencies among PSFs in SPAR-H to obtain more reasonable results. Firstly, the dependencies among PSFs are analyzed by using decision-making trial and evaluation laboratory (DEMATEL) method. Then, PSFs are assigned different weights according to their dependent relationships. Finally, multipliers of PSFs are modified based on the relative weights of PSFs. A case study is illustrated that the proposed method is effective in handling the dependent PSFs in SPAR-H, where the duplicate calculations of the dependent part can be reduced. The proposed method can deal with a more general situation that PSFs are dependent, and can provide more reasonable results.

• Korean Journal of Human Ecology
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• v.17 no.4
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• pp.609-622
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• 2008

This research was carried out to develop a program that would promote children's creative thought processes and also to ascertain the effect on their development. The creative thought program consists of three stages : at the first stage, information for the development of the program was gathered and the theoretical basic model established. Considering Divergent and Feeling Factors, the program was planned based on the William's educational curriculum as it was applied and tested in an actual life situation. At the second stage, in order to formulate an activity plan for the creative thought program, William's activity plan was analyzed. At the third stage, the activities which would be applied to the creative thought program in the actual situation were considered with teaching strategy, activity arena and creative thought factors. In conclusion, according to these research results, children's creative thought programs should not just promote Divergent Factors or limited areas of activities, but other activities which include Feeling Factors should be planned and more diverse creative thought programs developed. To design an education program that encourages efficient creative thought, various teaching strategies in creative thought education need to be developed. Teacher training for current teachers should be conducted and parents who have the most direct influence of their children - be made aware of the creative thought process in children. It needs to be stated that this research on creative thought programs is not a complete program: it needs to be further adjusted and supplemented. As development of the tools to evaluate Feeling Factors objectively and the application on the program due to insufficient time, a more continuous application of the program and further research and evaluation of its effects are required.

• Geomechanics and Engineering
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• v.23 no.5
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• pp.441-454
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• 2020

The tunnel collapse, large deformation of surrounding rock, water and mud inrush are the major geological disasters in soft rock tunnel construction. Among them, tunnel collapse has the most serious impact on tunnel construction. Current research backed theories have certain limitations in identifying the collapse risk of soft rock tunnels. Examining the Zhengwan high-speed railway tunnel, eight soft rock tunnel collapse influencing factors were selected, and the combination of indicator weights based on the analytic hierarchy process and entropy weighting methods was obtained. The results show that the groundwater condition and the integrity of the rock mass are the main influencing factors leading to a soft rock tunnel collapse. A comprehensive fuzzy evaluation model for the collapse risk of soft rock tunnels is being proposed, and the real-time collapse risk assessment of the Zhengwan tunnel is being carried out. The results obtained via the fuzzy evaluation model agree well with the actual situation. A tunnel section evaluated to have an extremely high collapse risk and experienced a local collapse during excavation, verifying the feasibility of the collapse risk evaluation model. The collapse risk evaluation model proposed in this paper has been demonstrated to be a promising and innovative method for the evaluation of the collapse risk of soft rock tunnels, leading to safer construction.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.20 no.6
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• pp.264-279
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• 2021

Most automated vehicle evaluation scenarios are developed based on the typical driving situations that automated vehicles will face. However, various situations occur during actual driving, and sometimes complex judgments are required. This study is to define a situation that requires complex judgment for safer driving of an automated vehicle as a dilemma situation, and to suggest a driving strategy necessary to secure driving safety in each situation. To this end, we defined dilemma situations based on the automated vehicle ethics guidelines, the criteria for recognition of error rate in automobile accidents, and suggestions from the automated vehicle developers. In addition, in the defined dilemma situations, the factors affecting movement for establishing driving strategies were explored, and the priorities of factors affecting driving according to the Road Traffic Act and driving strategies were derived accordingly.

• Asia Marketing Journal
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• v.14 no.3
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• pp.119-135
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• 2012

The purpose of this research is to investigate the effects of the product display type on the consumers' purchase intention, attitude toward store, and revisit intention in the various mobile shopping situations. To test the hypothesis, between-subjects experiment with 3 mobile shopping situations (outdoor place, public transportation, commercial facilities) by 3 product display types (search, category, product) was conducted, and analyzed with ANCOVA (analysis of covariance). The result of the experiment shows there are no main effects of the mobile shopping situations and the product display types, but the interaction effects of the product display type and the mobile shopping situation on the purchase intention and the revisit intention are statistically significant. However the attitude toward the store is not affected by the treatments. Experiment results suggest that the positive consumer responses in terms of the purchase and revisit intention can be achieved when the product display is matched with the situation in the mobile shopping setting. Controlling consumers' evaluation on the product information and their experience of online shopping, we can take these effect as the results of match-up between the product display type and the situational factors surrounding mobile shopping. The result provides strong support for the location-based service in mobile shopping. Most of the mobile device can utilize the consumers' location which can be easily interpreted as the situational factors. With regard of the level of the external stimulation, the shopping service providers can offer the main interface with the right match with the consumers' situations. When the external stimulation level is high, they should provide the category display or product display in the target promotion in their mobile shopping apps. However if the target is on the way with the low external stimulation level, they should provide the search format as the main interface in their apps. More interestingly, this kind of manipulation does not affect the consumers' attitude toward the store according to our research result. Future research direction is discussed.

• Journal of Information Display
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• v.13 no.2
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• pp.83-89
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• 2012

The crosstalk evaluation of multiview autostereoscopic three-dimensional (3D) displays is discussed, with both the human and technical factors investigated via image quality assessment. In the imaging performance measurements and analysis for a multiview autostereoscopic display prototype equipment, it was inferred that crosstalk would have both a positive and a negative effect on the imaging performance of the equipment. The importance of the attached diaphragm in the crosstalk evaluation was proposed and then experimentally verified, using the developed prototype equipment. The luminance distribution and crosstalk situation were given, with two different diaphragm arrays applied. The analysis results showed that the imaging performance of this 3D display system can be improved with minimum changes to the system structure.

• Asia pacific journal of information systems
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• v.15 no.2
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• pp.219-239
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• 2005

Recently, e-transformation has appeared as one of the important issues on which academic and industrial worlds focus in order to bring organizational transformation to a company that wants to adapt itself to the rapidly changing business environment. Therefore this thesis aims to develop a new model(a model whose evaluation criteria were based on 3 dimensions, 9 factors, and 30 indices was derived) to evaluate the level of e-transformation that enables firms to check out and predict the e-transformation progress. The present study seems to be the first trial to evaluate the status of e-transformation processes of the firm empirically, especially by integrating the many indices that have not been examined empirically before. We expect that the results from this research will help corporate e-business strategy planners to devise and analyze the e-transformation strategies effectively by recognizing the companies' current situation in comparison with their previous and other firms' level, respectively.

• The Mathematical Education
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• v.40 no.2
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• pp.253-263
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• 2001

Developing mathematical thinking skills is one of the most important goals of school mathematics. In particular, recent performance based on assessment has focused on the teaching and learning environment in school, emphasizing student's self construction of their learning and its process. Because of this reason, people related to mathematics education including math teachers are taught to recognize the fact that the degree of students'acquisition of mathematical thinking skills and strategies(for example, inductive and deductive thinking, critical thinking, creative thinking) should be estimated formally in math class. However, due to the lack of an evaluation tool for estimating the degree of their thinking skills, efforts at evaluating student's degree of mathematics thinking skills and strategy acquisition failed. Therefore, in this paper, mathematical thinking was studied, and using the results of study as the fundamental basis, mathematical thinking process model was developed according to three types of mathematical thinking - fundamental thinking skill, developing thinking skill, and advanced thinking strategies. Finally, based on the model, evaluation factors related to essential thinking skills such as analogy, deductive thinking, generalization, creative thinking requested in the situation of solving mathematical problems were developed.

• Journal of the Korean Society of Clothing and Textiles
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• v.40 no.3
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• pp.409-426
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• 2016

This study examined consumers' regret after purchasing fashion goods. We identified product and situational characteristics that influence regret as well as the relationship between regret and its result variables, dissatisfaction, regret solving effort and repurchase intention. We collected 642 copies of questionnaires, distributed to females in their 20's to 40's online from March $18^{th}$-$25^{th}$, 2010. Data was analyzed using SPSS 14.0 and LISREL 8.50. The major findings of the study were as follows. First, total five factors of product characteristics (called negative evaluation for value price, expectation difference, design/coordination, size/fitness and quality) were identified and three factors of situational characteristics (called sale/inaction, time pressure/shopping companion, and impulsive buying) were investigated. Regret was significantly effected by negative evaluation for value price, design/coordination, size/fitness, quality except negative evaluation for expectation difference in product characteristics and impulsive buying and situational characteristics. The results indicated a significant relationship between regret, dissatisfaction, regret solving effort and repurchase intention. These were the result to implicate that a consideration for the feeling of regret that influenced consumer satisfaction and dissatisfaction should be made from the aspect of marketing strategies.