• 해양환경안전학회지
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• 제23권1호
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• pp.47-55
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• 2017

본 연구는 수신호 통일지침 개발을 위한 사전연구로 선박작업시 의사소통 수단으로서 수신호 체계의 활용가능성과 표준화 타당성을 검토하였다. 실증연구에 앞서 선박안전관리자의 의견을 수렴하여 수신호 활용가능성이 있는 선박작업활동을 분류하고, 이러한 작업활동 하에 작업자의 수신호 활용의사와 제도적 표준화 선호도를 측정하였다. 통계분석(t-검정, 상관관계분석) 결과 응답자들은 근무형태(선원/육상선박 안전관리감독)와 근무환경(갑판부/기관부)에 관계없이 수신호 소통이 가능한 작업활동에서는 표준화된 수신호 체계를 의사소통 수단으로 적극 수용할 의사가 있었다. 또한, 주어진 선박작업활동 종류에 따라 응답자의 수신호 활용빈도는 유의미한 차이가 있으나 표준화 선호도와는 강한 양(+)의 상관관계에 있었다. 따라서 후속연구로 응답자의 수신호 활용빈도가 높은 크레인 운용, 윈드라스 윈치 운용, 삭류 이동/전달, 화물창 운용 등 항만내 작업활동들을 우선순위로 수신호 통일지침을 설계한다면 선박작업자간 의사소통 개선에 효과적일 수 있다는 결론을 얻었다.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2017년도 추계학술대회
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• pp.254-255
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• 2017

As the number of ships and goods shipped by marine transportation increases, almost all shipping companies adopted foreign crews in order to overcome lack of seafarers and be competitive for manning cost. Thus, these days it is inevitable to work with foreign crews aboard ships, but there occur many marine accidents due to language barriers and communication problems under multicultural and multilingual shipboard environments. In order to resolve troubles resulting from different languages, reduce miscommunication risks, and make working on ships safe and efficient, this study recognized the current status of ships with mixed crews, analyzed marine accidents caused by communication problems not only in Korea but also in other countries using analytical methodologies. Additionally, existing hazards affecting miscommunication were identified and risk of miscommunication was quantitatively evaluated while offering suggestions and future forecasts. Consequently, in this study we suggested that fundamental dialogues are to be necessarily educated on the ships with foreign crews so as to reduce the language barrier and risk of miscommunication. Furthermore, a standard maritime Korean language program and manual targeting Korean coastal vessels would be developed in the next step.

• 대한인간공학회지
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• 제28권1호
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• pp.37-51
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• 2009

The nuclear power industry in the world has recognized the importance of integrating non-technical and team skills training with the technical training given to its control room operators to reduce human errors since the Three Mile Island and Chernobyl accidents. The Nuclear power plant (NPP) industry in Korea has been also making efforts to reduce the human errors which largely have contributed to 120 nuclear reactor trips from the year 2001 to 2006. The Crew Resource Management (CRM) training was one of the efforts to reduce the human errors in the nuclear power industry. The CRM was developed as a response to new insights into the causes of aircraft accidents which followed from the introduction of flight recorders and cockpit voice recorders into modern jet aircraft. The CRM first became widely used in the commercial airline industry, but military aviation, shipboard crews, medical and surgical teams, offshore oil crews, and other high-consequence, high-risk, time-critical industry teams soon followed. This study aims to develop a CRM training program that helps to improve plant performance by reducing the number of reactor trips caused by the operators' errors in Korean NPP. The program is; firstly, based on the work we conducted to develop a human factors training from the applications to the Nuclear Power Plant; secondly, based on a number of guidelines from the current practicable literature; thirdly, focused on team skills, such as leadership, situational awareness, teamwork, and communication, which have been widely known to be critical for improving the operational performance and reducing human errors in Korean NPPs; lastly, similar to the event-based training approach that many researchers have applied in other domains: aircraft, medical operations, railroads, and offshore oilrigs. We conducted an experiment to test effectiveness of the CRM training program in a condition of simulated control room also. We found that the program made the operators' attitudes and behaviors be improved positively from the experimental results. The more implications of the finding were discussed further in detail.