• Journal of Internet Computing and Services
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• v.23 no.2
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• pp.97-105
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• 2022

Web services show a rapid evolution and integration to meet the increased users' requirements. Thus, web services undergo updates and may have performance degradation due to undetected faults in the updated versions. Due to these faults, many performances and regression anomalies in web services may occur in real-world scenarios. This paper proposed applying the deep learning model and innovative explainable framework to detect performance and regression anomalies in web services. This study indicated that upper bound and lower bound values in performance metrics provide us with the simple means to detect the performance and regression anomalies in updated versions of web services. The explainable deep learning method enabled us to decide the precise use of deep learning to detect performance and anomalies in web services. The evaluation results of the proposed approach showed us the detection of unusual behavior of web service. The proposed approach is efficient and straightforward in detecting regression anomalies in web services compared with the existing approaches.

• Journal of Information Technology Services
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• v.20 no.5
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• pp.43-54
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• 2021

Currently, citizens' expectations and concerns on utilizing artificial intelligence (AI) technologies in the public sector are widening with the rapid digital transformation. Furthermore the level of global acceptance on the AI and other intelligent digital technologies is augmenting with the needs of non-face-to-face types of public services more than ever due to the unforeseen and unpredictable pandemic, COVID-19. Thus, this study intended to empirically examine what policy directions for the public should be considered to provide well-designed services as well as to promote the evidence-based public policies in terms of Al speaker technology as a non-contact smart city service. Based on the survey of senior citizens' perceptions on AI (AI Speaker technology), this study conducted structure equation modeling analyses to identify whether technology acceptance models on to the varied dependent variables such as actual use, perception, attitude, and brand royalty. The Results of the empirical analyses showed that AI increased the positive level of citizens' perception, attitude and brand royalty on non-contact public services (smart city services) which are becoming more crucial for developing AI oriented government and providing intelligent public services effectively. In addition, theoretical and practical implications are discussed for understanding the changes of public service in the post-corona.

• Communications of the Korean Institute of Information Scientists and Engineers
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• v.34 no.5
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• pp.9-16
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• 2016

• Journal of Information Technology Services
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• v.20 no.4
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• pp.81-93
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• 2021

In the era of artificial intelligence, the use of 'artificial intelligence-based services' has been diversified by combining various smart devices, big data, and voice recognition technology with artificial intelligence. From the perspective of IT services, these services are important technology that cause a paradigm shift from display-centered to voice-centered, and from passive to active IT-based services. This study seeks to find a solution to the current situation where AI assistant service is still in its beginning stage, despite having been ten years since its release and having a growing number of consumer touch points. Accordingly, we categorized the functions of AI assistant services and identified the degree of importance and satisfaction of services recognized by actual users. In order to define the 'ideal' services of AI assistant, seven experts from AI assistant-related industry have participated in the interview. Based on this result, we investigated the importance and satisfaction of services perceived by actual users of AI assistant services. As a result of IPA (Importance Performance Analysis). we find out which services are potentially 'keep', 'concentrate', 'low priority', or 'overkill' and provide various implications from the findings.

• Journal of Information Technology Services
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• v.11 no.sup
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• pp.123-138
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• 2012

Healthcare and wellness industries have become more promising as the interests on healthy living increase. Not only the medical care oriented services for the patients done by medical centers but also the psychological and emotional healthgiving services for the people who are normal have been being stressed. The psychological and emotional healthgiving services should be executed in an agile and timely manner to maximize its effects. This paper aims to propose an emotion healing service spaces which are able to provide the normal people with psychological care services. To achieve the goals, we invented the tripot approach : the ubiquitous computing technology for context-aware and intelligent estimation of psychological index, LED technology to implement emotional atmosphere and wellness healthcare technology. The proposed architecture has been implemented in an actual site.

• Journal of Information Technology Services
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• v.16 no.4
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• pp.33-46
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• 2017

Increasing popularity of smartphone is creating many changes in payment market sector also. The new fin-tech and simple mobile payment service have provided convenience as well as various benefits and value-added services to create new payment culture. However, the infrastructure of offline shops is too poor for users to use the simple mobile payment services in Korea. There are several reasons why the support of simple mobile payment services by offline shops has reached the limit in Korea. They include the reluctance of shop owners due to highly priced devices, the failure of NFC of the leading offline payment infrastructure to support iOS, the services that are biased to the specific manufacturers and smartphones (Samsung Pay and LG Pay), prefer large shops (SSG Pay and L PAY), and focus on online transactions. This study used the Bluetooth technology that is the standard feature built in all smartphone to expand the offline shops that accept the simple mobile payment services ensuring universality and scalability from the convenience of customer's and service provider's aspects. Applying the same payment scene as the existing NFC payment method from the user's aspect and the Bluetooth technology from the service provider's aspect enables support of all smartphones and offering value-added services such as electronic receipt and promotions through the large-capacity bidirectional data transfer. This study is intended to review the simple mobile payment services in Korea and other countries, propose the simple mobile payment service model for Korea by analyzing the Bluetooth technology and preceding studies of payment services using BLE technology, and develop the pilot system using the BLE technology to verify the proposed system with actual shops.

• International Journal of Advanced Culture Technology
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• v.9 no.3
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• pp.315-320
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• 2021

Currently, cloud computing is being used as a technology that greatly changes the IT field. For many businesses, many cloud services are available in the form of custom, reliable, and cost-effective web applications. Most cloud service providers provide functions such as IoT, machine learning, AI services, blockchain, AR & VR, mobile services, and containers in addition to basic cloud services that support the scalability of processors, memory, and storage. In this paper, we will look at the most used cloud service providers and compare the services provided by the cloud service providers.

• International Journal of Computer Science & Network Security
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• v.24 no.7
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• pp.101-107
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• 2024

Cloud computing is a widely used technology that has changed the way people and organizations store and access information. This technology is quite versatile, which is why extensive amounts of data can be stored in the cloud. Furthermore, businesses can access various services over the cloud without having to install applications. However, the cloud computing services are provided over a public domain, which means that both trusted and non-trusted users can access the services. Though there are several advantages of cloud computing services, especially to business owners, various challenges are also posed in terms of the privacy and security of information and online services. A kind of threat that is widely faced in the cloud environment is the on/off attack. In this kind of attack, a few entities exhibit proper behavior for a given time period to develop a highly a positive reputation and gather trust, after which they exhibit deception. A viable solution is provided by the given trust model for preventing the attacks. This method works by providing effective security to the cloud services by identifying malicious and inappropriate behaviors through the application of trust algorithms that can identify on-off attacks.

• Journal of Information Technology Applications and Management
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• v.31 no.3
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• pp.119-147
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• 2024

This study aims to analyze older adults's intention to use digital financial services. To verify the purpose, the '2022 Korean Senior Technology Acceptance Panel Survey' data were used. And a shortened Senior Technology Acceptance Model(STAM) reflecting the characteristics of older adults was applied. The results of Structural Equation Model analysis are as follows. First, the lower gerontechnology anxiety, the higher control beliefs reflecting perceived ease of use, self-efficacy and facilitating conditions and the intention to use digital financial services. Second, the health factor had a positive effect on the control beliefs. Third, the higher the control beliefs, the higher the attitudinal beliefs reflecting perceived usefulness and attitude and the intention to use digital financial services. Lastly, the higher attitudinal beliefs, the higher the intention to use digital financial services. The results suggest the need for interventions that can relieve gerontechnology anxiety and strengthen positive perceptions about control beliefs and attitudinal beliefs in order to increase older adults's intention to use digital financial services.

• Proceedings of the SAREK Conference
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• 2003.07a
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• pp.187-187
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• 2003