• Title/Summary/Keyword: ServiceScience

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A Future Study Agenda Applying Service Research Framework (서비스 연구 프레임워크 관점에서의 향후 연구과제)

  • Lee, JeungSun;Ahn, Jinho;Kim, Hyunsoo
    • Journal of Service Research and Studies
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    • v.7 no.1
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    • pp.83-96
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    • 2017
  • The importance of service science is emphasized in the modern economy, and the value and necessity of service research still increasing. Since the service research framework was proposed, it has been studied from various perspectives and incorporated into one framework--service research. The direction of service research has been established and a new baseline of research has been established. However, the modern economic and social environment could be described as a new era, the Fourth Industrial Revolution has changed drastically. More and more systematic research on services has become necessary. Therefore, this study analyzed the field of service research in the existing framework. The study suggested how service research could broaden the horizon of service research by studying the 'what'. To do this, we analyzed recent service research trends by themes. We also identified the shortcomings of previous studies about service, and suggested directions and research themes for future research. Based on this study we developed a general approach to the creation of new models from the viewpoint of service science. The authors were also able to develop a general approach to areas such as service innovation, service inference, service solution, and service design leverage. In addition, it is necessary to extend service research and business model to the utilization of service technology. This approach could contribute to forming the basis of future service development, and to utilize social media to create new value of innovative company. The results of this study could contribute to deepening and expanding service research.

Pre-service Elementary Teachers' Exploration of Children's Science Ideas (초등 예비교사의 아동의 과학 개념 조사)

  • Yoon, Hye-Gyoung
    • Journal of The Korean Association For Science Education
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    • v.31 no.2
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    • pp.164-180
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    • 2011
  • In this study, pre-service elementary teachers (n=68) participated in an inquiry of exploring children's science ideas as group work. After conducting interviews with children, the pre-service teachers analyzed their science ideas on specific concept and propose a teaching plan based on their findings. This paper aimed to find the positive learning experiences of the pre-service teachers by looking into their inquiry process. Questionnaire, researcher's journal, classroom videos and final reports were collected and analyzed for this multiple case study. Four representative groups were chosen and interviewed after submitting their final reports for in-depth understanding of their inquiry process. The positive learning experiences found in the process of their inquiry into children's science ideas were as follows: (1) exploring children's ideas have brought the opportunity for enhancing pre-service teachers' science content knowledge. (2) the pre-service teachers developed their ability in creating questions that probe into children's understanding. (3) the pre-service teachers recognized that children have various incomplete and unstable science ideas. (4) the pre-service teachers could suggest teaching strategy based on their findings.

Service Distribution Strategy Development for MICE in Nakhon Si Thammarat Province, Thailand

  • Pannapa KHIAWNOI;Sor sirichai NAKUDOM
    • Journal of Distribution Science
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    • v.22 no.2
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    • pp.63-69
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    • 2024
  • Purpose: This study analyses the Service Development Strategy for MICE in Nakhon Si Thammarat Province, Thailand aim to 1) Investigate the current and desirable conditions of the service businesses in order to support the MICE 2) Undertake a SWOT analysis of service businesses with regard to supporting the MICE 3) Analyze service business distribution strategies development to support the MICE in Nakhon Si Thammarat Province. Research design, data and methodology: This study divided into 2 phases: Phase 1 involved qualitative research to study the process of service businesses in their support of the MICE. Phase 2 involved research and development with regard to the development of innovative service business development strategies to support the MICE. Results: The article showed that company executives and related parties understand the meaning of service business management to support the MICE to consist of 8 indicators: quality of meeting venues, access to meeting venues, meeting infrastructure, government support, additional activities in addition to meetings, the image and reputation of the city, MICE personnel, and security. Conclusions: Strategies for developing service business innovations to support the MICE consist of a proactive strategy, a preventive strategy, and a remedial strategy together with defensive strategies.

Lightweight Messaging for Efficient Service Discovery in Mobile IoT Environments Using Hierarchical Bloom Filters

  • Minhyeop Kim;Jung-Hyun Kwon;Hyeon-Jun Jo;In-Young Ko
    • Journal of Web Engineering
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    • v.19 no.1
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    • pp.29-62
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    • 2020
  • In highly dynamic IoT environments, the connection statuses of IoT resources and the availability of IoT-based services change frequently. Therefore, to successfully build distributed service registries for managing and finding the information about available services in an effective manner, it is crucial to minimize the overhead of message exchanges between registries and to reduce the time overhead for identifying the capabilities of available IoT resources and the services that can be provided by utilizing these capabilities. In this paper, we propose a lightweight messaging approach that uses hierarchical Bloom filters to efficiently represent service information to be exchanged and managed by distributed service registries for IoT environments with high mobility. We also propose a method for serializing the dimensions of a Bloom-filter-encoded search space. We conducted experiments to demonstrate the improvement in the service discovery performance, the reduction in message traffic among service registries, and the decrease in the latency when synchronizing distributed service registries.

Descriptive Characteristics of Systematic Functional Gestures Used by Pre-Service Earth Science Teachers in Classroom Learning Environments

  • Yoon-Sung Choi
    • Journal of the Korean earth science society
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    • v.45 no.4
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    • pp.377-391
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    • 2024
  • This study aimed to explore the characteristics and dimensions of of systematic functional gestures employed by pre-service Earth science teachers during instructional sessions. Data were collected from eight students enrolled in a university's Department of Earth Science Education. The data included lesson plans, activity sheets, and recordings of one class session from participants. The analysis, conducted using the systemic functional multimodal discourse analysis framework, categorized gestures into scientific and social functional dimensions. Further subdivision identified meta gestures, analytical gestures, and interrelated gestures. Additionally, pre-service teachers used gestures to explain scientific concepts, concretely represent ideas and facilitate communication during instruction. This study emphasizes the nonverbal strategies used by pre-service Earth science teachers, highlighting the importance of noverbal communication in teachers' professional development and the need for its integration into education. It also establishes a systematic conceptual framework for understanding gestures in the instructional context.

Interactive 3D-View Image Service on Web and Mobile Phone (웹 및 모바일 폰에서의 인터랙티브 3D-View 이미지 서비스 기술)

  • Jeon, Kyeong-Won;Kwon, Yong-Moo;Jo, Sang-Woo;Ki, Jeong-Seok
    • 한국HCI학회:학술대회논문집
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    • 2007.02a
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    • pp.518-523
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    • 2007
  • This paper presents web service and service on mobile phone about research on virtual URS(Ubiquitous Robotic Space). We modeled the URS. Then, we find the location of robot in the virtual URS on web and mobile phone. We control the robot view with mobile phone. This paper addresses the concept of virtual URS and introduces interaction between robot in the virtual URS and human using web and mobile phone service. Then, this paper introduces a case of service on mobile phone.

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Research Ethics in the Aviation Service Industry

  • Soyeon PARK
    • Journal of Research and Publication Ethics
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    • v.5 no.1
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    • pp.7-11
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    • 2024
  • Purpose: This study seeks to discuss research ethics, not only the academic honesty and sincerity that researchers who study aviation services academically should have, but also the direction of the moral aspects that are fundamentally required as researchers. Additionally, this study seeks to examine the realistic problems of research related to the aviation service industry, a field of social science. Lastly, focusing on research ethics in the aviation service field, we will look at the theoretical background and the problems in the actual research field, and draw implications based on this. Research design, data and methodology: This study conducted an exploratory study through a selection process based on research ethics topics and research ethics related to the aviation service industry. Results: Efforts to systematize research ethics in research areas related to the aviation service industry, which is a field of social science, require efforts to expand the scope of systematization of research ethics related to the aviation service industry by referring to systemization efforts in other academic fields. In addition, specific systemization efforts will be needed through cooperation between universities, research institutes, and academic organizations. Also, concrete systematization efforts will be needed through cooperation between universities and academic organizations.

An User-driven Service Creation Architecture in Consumer Networking Environments (소비자 네트워킹 환경에서의 사용자 주도 서비스의 효율적 생성)

  • Jung, Yuchul;Kim, Jin-Young;Lee, Hyejin;Kim, Kwang-Young;Suh, Dongjun
    • Journal of Digital Contents Society
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    • v.17 no.6
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    • pp.479-487
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    • 2016
  • In a Web 2.0 context, users are exposed to numerous smart devices and services that allow real-time interaction between users (or consumers) and developers (or producers). For the provisioning of new user-created services based on user's context, the data management of service creation experiences becomes a non-trivial task. This article introduces a data model for service creation and then proposes a service creation management architecture which enables new service creation using the data model, the management of the service creation data, and the semantic service discovery across internal/external service repositories. The article also explains the use of the proposed architecture with two different scenarios: home and mobile environments. The proposed architecture for service creation data management offers consistent and seamless handling of the service creation data throughout its usage lifecycle.