• 제목/요약/키워드: Service use

검색결과 9,319건 처리시간 0.212초

FGI분석을 통한 소셜 큐레이션 서비스의 교육적 활용 가능성 탐색 (Exploring the Possibilities of Educational Use of Social Curation Service Using the FGI Analysis)

  • 오미자;김미량
    • 한국콘텐츠학회논문지
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    • 제16권10호
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    • pp.267-276
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    • 2016
  • 본 연구는 관심사형이라고 불리우는 3세대 SNS인 소셜 큐레이션 서비스에 대해 교육적 활용 가능성을 탐색해 보고자 하였다. 이를 위해 9명의 대학생을 선정하여 약 50일간 소셜 큐레이션 서비스를 사용하게 한 후 Focus Group Interview(이하 FGI)를 실시하여 그 답변을 분석하였다. 자료 분석을 위해서는 NVivo 10 프로그램이 사용되었다. 분석 결과 소셜 큐레이션 서비스는 다양한 정보 수집, 나만의 카테고리 생성을 통한 분류 및 정리, 관심사에 대한 지속적 업데이트 가능, 기존 SNS에 비해 상대적 박탈감 감소가 장점으로 도출되었다. 보완 및 개선 사항으로는 한국어 콘텐츠 부족, 서비스의 단조로움이 제시되었는데 이를 해결하기 위해선 지속적 홍보가 필요한 것으로 나타났다. 또한 교육적 활용 측면에서는 개인, 팀별로 구분하여 개인은 자발적 정보 검색 및 활용, 나만의 자료 구성 가능, 자기주도적 학습 촉진이 가능하며, 팀별로는 공유를 통한 토론 활동, 발표 활동 가능성을 확인할 수 있었다.

개인용 클라우드 컴퓨팅 서비스 수용의도에 영향을 미치는 요인: 중국 사례 (Factors Affecting the Intention to Use of Personal Cloud Computing Service: A Case of Chinese Users)

  • 김수현;손호연
    • 한국콘텐츠학회논문지
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    • 제13권11호
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    • pp.877-884
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    • 2013
  • 클라우드 컴퓨팅 서비스는 세계적으로 빠르게 성장하고 있으며, 중국에서도 바이두를 중심으로 개인용 클라우드 컴퓨팅 서비스가 비약적으로 발전하고 있다. 새로운 서비스가 등장하는 경우 서비스 수용 요인이 무엇인지에 대한 연구는 매우 중요하게 다루어지고 있다. 본 논문에서는 중국의 개인용 클라우드 컴퓨팅 서비스 사용자를 대상으로 개인용 클라우드 컴퓨팅 서비스 수용에 영향을 주는 요인을 분석하고자 한다. 이를 위해 기술수용모형을 토대로 프라이버시, 정보활용 욕구, 서비스 유형, 서비스 적절성, 시스템 품질, 시스템 보안 등의 연구변수를 포함하여 확장한 연구모형을 설계하였고, 설계한 연구모형은 구조방정식모형을 사용하여 실증하였다. 검증결과에 의하면, 프라이버시, 서비스 적절성, 시스템 품질, 시스템 보안 등의 요인은 유용성과 사용용이성에 영향을 주며 결국에는 서비스 수용의도에 긍정적인 영향을 미치는 것으로 나타났다. 반면, 정보활용 욕구와 서비스 유형은 유용성과 사용용이성 모두에 유의한 영향을 미치지 않는 것을 확인할 수 있다.

소셜 네트워크 서비스 이용 동기의 다차원적 구조 및 영향관계 (The Study on Relation and Structure of Social Network Service User's Motivation)

  • 옥정원
    • 경영과정보연구
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    • 제31권4호
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    • pp.517-538
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    • 2012
  • 본 연구는 소셜 네트워크 서비스내 구성원들이 소셜 네트워크 서비스를 이용하면서 느끼는 동기요인이 행동의도에 영향을 미치는 요인을 규명하기 위한 것으로 실증분석을 통해 검증하고자 하였다. 특히 자기결정성 이론에 입각하여 소셜 네트워크 이용 동기요인을 구성원(follower) - 허브(hubs) 간 자기결정성 동기와 구성원(follower) - 구성원(follower) 간 자기결정성 동기롤 구분하였다. 또한 이러한 동기요인이 태도변수인 감정적인 애착에 어떠한 영향을 미치는지 알아보고자 하였으며, 아울러 행동변수로 충성도와 정보공유의도에 어떠한 결과를 가져오는지 검증하고자 하였다. 실증분석 결과 본 연구에서 상정한 연구가설 모두가 통계적으로 유의한 영향관계가 있음이 밝혀졌다. 이러한 연구결과는 소셜 네트워크 서비스의 이용 동기-태도-행위의 인과관계 형성이 구성원들의 내면적인 심리적 욕구의 상태에 따라서도 작용될 수 있음을 보여주는 것으로 향후 이와 관련한 보다 정교한 연구의 기반이 될 것으로 예상된다.

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패션 큐레이션의 서비스 품질이 사용자 만족, 신뢰, 지속사용의도에 미치는 영향 (Effect of Quality of Curation Service on User Satisfaction, Trust, and Persistence Usage)

  • 김서영;김은혜;이진화
    • 한국의류산업학회지
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    • 제22권6호
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    • pp.762-776
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    • 2020
  • This study tried to investigate the effect of the service quality attributes of the curation on the satisfaction, trust, and intention to continuous use of consumers in that curation services are derived in various forms and being greatly activated, there are not many academic discussions centered on them. Besides, differences between curation services by each service provider were also verified in this study. Data collection was conducted for one month in August 2019, with 373 men and women in their 20s. The results of the study are as follows. First, according to the result of investigating the variables that make effect on user satisfaction of curation service, it was identified that satisfaction has increased when figures of fulfillment, responsiveness, personalization, design, ease of use, and safety were higher. Second, among the variables that influence the reliability of the curation service, trust increases when user satisfaction, design, ease of use, and safety are higher. Third, satisfaction has a positive effect on trust, and both satisfaction and reliability affect the intention to continue use. Fourth, as a result of examining the difference in quality between the curation services divided by Curating subject, it was found that satisfaction, ubiquitous connectivity, and responsive quality were measured higher in the business operator service than in the user curation service.

Habitat use of reintroduced Long-tailed Gorals (Naemorhedus caudatus) in Woraksan (Mt.) National Park in Korea

  • Cho, Chea-Un;Kim, Kyu-Cheol;Kwon, Gu-Hui;Kim, Ki-Yoon;Lee, Bae-Keun;Son, Jang-Ilk
    • 한국환경생태학회지
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    • 제29권2호
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    • pp.184-191
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    • 2015
  • This study aimed to analyze characteristics of the seasonal habitat use of reintroduced Long-tailed Gorals (n=7) in Woraksan (mountain) National Park. We collected 10,721 goral coordinates in Woraksan (mountain) National Park via transmitters, and analyzed habitat use (e.g., aspect, distance from stream and road) from November 2006 to January 2013. Aspect use was southwest (22.6 %), and seasonal aspect use had a southwestern slope (in the spring, summer, and autumn). A northwestern aspect was detected in winter, but slope of $30^{\circ}{\sim}35^{\circ}$ (19.0 %) was used regardless of the season and mean elevation use was 500 m. Moreover, seasonal use was higher in the summer and lower in the winter and spring. The distance from the stream was mainly 50 m in 17.2 %, except in the winter (distance of 300 m), and it was within 50 m in the spring, summer, and autumn. The distance from the road was 100 m in 25.7 %, and seasonal use was within 100 m except for the winter. Thus, we examined significant differences in the habitat use of reintroduced gorals in Woraksan (mountain), and provide elementary data for habitat stabilization of Woraksan (mountain) National Park where goral restoration has advanced.

The Relationship between the Technology-Based Self-Service Convenience Orientation Factor and Convenience in Retail Stores

  • Yang, Hee-Jin;Lee, Soo-Hyung;Shim, Kyu-Yeol;Youn, Myoung-Kil
    • 유통과학연구
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    • 제12권10호
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    • pp.11-17
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    • 2014
  • Purpose - The purpose of this study is to investigate the relationship that is found to exist between the technology-based self-service convenience orientation factor and the factors of convenience and quality. Research design, data, and methodology - The questionnaire was developed by using the modified and supplementary questions that were examined in previous studies. We used the SPSS/PC 18.0 and lisrel 8.3 statistical packages to analyze the results of the research. For validating the research hypothesis and structural relationship of the research model, path analysis was used in this study. Results - The ease of use exerted a significant influence on the four dimensions. Information had a significant influence on transaction, benefit, and post-benefit convenience. Control had a significant influence on five dimensions. Conclusions - This study suggests that technology-based self-service convenience is classified into five multi-dimensional levels. Further, the study reveals that control, ease of use, and information are important variables in order to increase convenience. Therefore, for improving technology-based self-service convenience, it is important to improve the control, ease of use, and information variables.

중국 상업은행의 서비스품질이 고객만족도와 이용의도에 미치는 영향에 관한 연구: 은행 이미지의 매개효과를 중심으로 (A Study on the Influence of Service Quality in Commercial Bank of China on Customer Satisfaction and Intent of Use: Focused on the Mediated Effect of Bank Image)

  • Liu, Zi-Yang;Liang, Yaqing
    • 한국컴퓨터정보학회:학술대회논문집
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    • 한국컴퓨터정보학회 2019년도 제60차 하계학술대회논문집 27권2호
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    • pp.401-402
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    • 2019
  • The purpose of this study is to find specific service quality factors of enterprises that can maximize the perception of banks' services to users of commercial banks in China, and to establish empirically how these quality factors affect the bank's image. They also want to verify the impact of the positive image of the bank on the user's satisfaction and the willingness to use the bank's services. For empirical verification of this study, questionnaires will be used to customers who have used the services of each of the four commercial banks in China, and the survey was conducted. The collected data were analyzed using the SPSS using statistical techniques such as Cronbach' ${\alpha}$, Investigative Factor Analysis, Reliability Analysis, Correlation Analysis, Regression and Difference Verification. The results of the verification were summarized below. First, the quality of service of commercial banks has a partial positive effect on the bank's image. Second, the image of a commercial bank has a positive effect on customer satisfaction. Third, the image of a commercial bank has a positive effect on the purpose of use. Fourth, the image of commercial banks has a partial mediated effect between service quality and customer satisfaction. Fifth, the image of a commercial bank has a partial mediated effect between the quality of service and its intended use.

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모바일 메일의 사용의도:한국과 일본을 중심으로 (Use Intention of Mobile Mail:A Comparative Study Between Korea and Japan)

  • 이명무;김윤호
    • 한국IT서비스학회지
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    • 제9권3호
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    • pp.25-43
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    • 2010
  • The speed and magnitude of mobile phone adoption is a recent worldwide phenomenon akin to those of the television in the middle of the 20th century and the Internet in the late 20th century. During the 2000s, mobile phone adoption was exploded and subscriptions reached 3 billion around the globe. Korea and Japan have been ahead of the rest of the world in introducing new handset and service capabilities. They were the first markets to launch 3G services and are currently the only markets to have achieved mainstream adoption of 3G with over one-third of customers in both markets subscribing to 3G services. The purpose of this article is to explore the cultural similarities and differences associated with mobile mail by presenting findings from a cross-cultural comparison of perceptions and uses of the technology. The results of the study are as follows:Of the characteristics that make up the mobile text-messaging service in Korea, a person's perceived ease of use and perceived enjoyment was found to have a positive effect on use attitude. Among the characteristics that make up a person's perceived ease of use, perceived enjoyment was found to have a positive effect on use intention. And use attitude was found to have positive effects on use intention. But, of the characteristics that make up the mobile text-messaging service in Japan, a person's perceived usefulness, perceived ease of use and perceived enjoyment were found to have a positive effect on use attitude. Among the characteristics that make up a person's perceived usefulness, perceived ease of use and perceived enjoyment were found to have a positive effect on use intention. And use attitude was found to have positive effects on use intention. This study contributes to telecommunications research by delineating the various stimuli to consider for successful technology acceptance in a global setting, which can account for differential impacts across regions. The findings of this study can assist telecommunications operators in formulating an effective region-specific strategy when launching a wireless data service in a particular environment.

모바일 웹 브라우징 서비스의 사용 의도에 영향을 미치는 요인 : 자기효능감과 사회적 영향 (Determinants of User Intentions to Use Mobile Web Browsing Service: Self Efficacy and Social Influences)

  • 김경규;류성렬;김문오;김효진
    • Journal of Information Technology Applications and Management
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    • 제16권1호
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    • pp.149-168
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    • 2009
  • This paper aims to empirically examine how personal characteristics and social influence affect user acceptance of mobile web browsing service. To examine the intention to use mobile web browsing service, we applied the Technology Acceptance Model (TAM) which has been widely used to explain and predict the IT acceptance to this study. This research also includes personal characteristics such as computer self-efficacy, mobile self-efficacy, and personal innovativeness in IT and social influences such as subjective norms, image, and visibility as the external variables of the TAM. The results indicate that computer self-efficacy do not directly influence ease of use, but indirectly through mobile self-efficacy. And the results indicate that mobile self-efficacy and personal innovativeness in IT have direct effects on ease of use. Empirical results also show that subjective norms and image affect usefulness. Additional theoretical and practical implications of these findings are also discussed in the paper.

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차량 모빌리티 서비스 사용의도의 영향요인에 대한 서비스 종류별, 세대별 비교 연구 (A Comparative Study by Service Type and Generation on the Factors Affecting the Intention to Use Vehicle Mobility Service)

  • 이애리
    • 지식경영연구
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    • 제23권1호
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    • pp.111-131
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    • 2022
  • 모빌리티(mobility) 서비스는 정보통신기술(ICT)를 활용하여 이동 수단에 대한 수요자와 공급자를 연계시켜 주는 서비스로서, 현재의 교통시스템에서 사용자가 느끼는 불편을 감소시키고 환경적인 지속가능성 증대를 지향하는 서비스이다. 최근 그 사용이 점차 증가하고 있으며 학계 및 산업계의 관심이 커지고 있다. 본 연구는 국내 차량 모빌리티 서비스 이용의도 증가와 관련된 주요 영향요인들을 도출하고, 그 영향력에 대해 서비스 유형별(차량호출 vs. 차량공유 서비스) 그룹과 세대별(MZ세대 vs. X세대) 그룹 간 비교 분석을 실시하였다. 비교 연구 결과, 서비스 유형 그룹 간 사용자 혜택의 차이가 나타났고, 세대 그룹 간 사용자 혜택 및 모빌리티 플랫폼에 대한 태도의 차이가 나타났다. 이러한 비교 연구를 통해, 차량 모빌리티 서비스의 이용 세대별, 서비스 종류별로 이용의도 증가에 영향을 미치는 핵심적인 요인이 무엇이고 어떠한 차이점이 있는지를 검증하고, 주 이용자 타깃층과 서비스 종류에 따라 차량 모빌리티 서비스 활성화를 위해 지식 경영 측면에서 고려해야 할 주요 시사점을 제시하고자 한다.