• 제목/요약/키워드: Service uniform

검색결과 252건 처리시간 0.024초

화장품업체 유니폼디자인 특성이 서비스품질 지각과 고객만족도에 미치는 영향: 20대 여성고객을 중심으로 (A Study of Effects of Characteristics of Cosmetics Manufacturers' Uniform Design on Perception of Service Quality and Customer Satisfaction: Focusing on Women in Their 20s)

  • 김보균;정연자
    • 패션비즈니스
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    • 제18권4호
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    • pp.125-137
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    • 2014
  • This study aims to the recognize the importance of uniform design and provide empirical data to companies after getting the effects of uniform design in cosmetics companies on service quality perception and customer satisfaction. For this, a preliminary survey was conducted against 30 college women (aged 20s) from 'K' University, and effective samples were obtained from 250 people. In terms of a research method, collected data were coded and analyzed using SPSS. The respondents' characteristics were analyzed using descriptive statistics. For reliability analysis, Cronbach's ${\alpha}$ was used. For a validity test, factor analysis was performed. In addition, correlation analysis was carried out to examine multicollinearity among variables. The analysis results found that the characteristics of uniform design have a positive effect on service quality and customer satisfaction. Among the characteristic of uniform design, however, functionality wasn't confirmed in a relational test. This kind of result was obtained because the uniform was mostly analyzed from customers' perspective, not from the wearer's standpoint. It is expected that the study results would be helpful in establishing brand identity through the improvement of the importance of uniform design.

A Study on the Changes of the Women's Uniform in England

  • Kim, Kyung-Hee
    • 패션비즈니스
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    • 제6권3호
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    • pp.15-27
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    • 2002
  • A uniform is generated in the course of confirming a singular mode of dress that is adopted by a community for a specific purpose. In particular, women's uniform has a close relations to their position in the community they belong to. And women's uniform has closely been associated with finding ways into their communities over the centuries, and is part of women's development process. Women's history of using organized uniforms has not been longer than men's. Their realm of activities began to be enlarged due to the World War, and women's uniform has gradually settled down and moved toward diversity. The origin of many uniforms worn by today's women can be traced back to the end of the last century, and this fact indicates that women started to find their ways into many new fields at that time. There has been a lot of changes until current women's uniforms come out. It's intended in this study to contribute to designing more creative and productive women's uniform, by taking a careful look at typical early uniforms for service personnels, nannies, nurses and soldiers that are an indication of their work and working environment.

Windows Azure 기반의 N-스크린 서비스를 위한 실시간 동영상 재생 기법 (Real-time Video Playback Method for N-Screen Service Based on Windows Azure)

  • 이원주;임헌용
    • 한국컴퓨터정보학회논문지
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    • 제19권6호
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    • pp.1-10
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    • 2014
  • 본 논문에서는 Windows Azure 기반의 N-스크린 서비스를 위한 실시간 동영상 재생 기법을 제안한다. 이 기법은 각 노드의 성능에 따라 원본 동영상을 차등 분할하여 재생 블록을 생성한다. 그리고 차등 분할한 재생 블록을 해당 노드에 할당하여 트랜스 코딩함으로써 트랜스 코딩 소요시간을 줄인다. 본 논문에서는 시뮬레이션을 통하여 제안한 동영상 재생기법이 기존의 기법에 비해 N-스크린 서비스를 위한 실시간 동영상재생에 효과적임을 보인다. 시뮬레이션에서는 상용화된 클라우드 시스템인 Windows Azure 기반에서 AVI 포맷 300MB 원본 동영상을 각 노드의 성능에 따라 차등 분할한다. 그리고 Windows Azure의 이기종 노드에 분산 할당하여 mp4와 Flv 포맷으로 트랜스 코딩하면서 트랜스 코딩 소요시간을 측정한다. 그 결과 본 논문의 제안 기법이 기존의 균등 분할 기법에 비해 Windows Azure 기반의 N-스크린 서비스의 성능을 향상시킨다.

MTM 생산을 위한 공군 동약정복 셔츠 패턴 제도법 및 자동 제도 프로그램 개발 (Development of Air Force Winter Service Uniform Shirt Pattern and Automatic Pattern Drafting Program for MTM Production)

  • 김인화;남윤자;김성민
    • 한국의류학회지
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    • 제35권11호
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    • pp.1271-1284
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    • 2011
  • This study improves the fitness of Air Force winter service uniforms through the development of a shirt pattern drafting method and automatic pattern drafting program for MTM production. A calculation formula is formed through a correlation analysis and regression analysis using Size Korea 2004 3D measurement data after analyzing 4 kinds of existing shirt pattern drafting methods and 3 types of shirt patterns currently used for the Air Force service uniform. The results of this study are as follows: The developed pattern drafting method has 4 parts that use calculated dimensions: neck base width, front interscye, back interscye and scye depth. Other body measuring parts that have a high correlation with calculation parts are inserted into regression analysis as independent variables to create dimension calculation formulas. The result of the final study patterns were better than existing winter service uniforms in nearly all items for the appearance evaluation and motion adaptability evaluations. The method was converted into an automatic pattern drafting program using C++ after the completion of pattern drafting method development.

여자 중·고등학생의 개인주의-집단주의에 따른 교복태도와 교복선택기준 (Attitude toward Uniform and Evaluation Criteria toward Uniform according to Individualism-collectivism of Middle and High School Girls)

  • 박은희
    • 한국의상디자인학회지
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    • 제17권3호
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    • pp.45-60
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    • 2015
  • The purpose of this study is to classify individualism-collectivism into groups and analyze the difference of attitude toward uniform and evaluation criteria toward uniform. Questionnaires are being administered to 369 middle and high school girls in Deagu province. The Frequency, factor analysis, reliability analysis, cluster analysis, correlation analysis, ANOVA, Duncan-test, and t-test are used for data analysis. Individualism-collectivism factors are found to be other focus, individuality focus, competition consciousness, love of family, and self-esteem. Attitude toward uniform are categorized into fashion pursuit, symbol of role, conformity, color, and neatness. Evaluation criteria toward uniform is categorized into 7 factors: practicality, care, promotion, aesthetics, service, brand focus, and regulation focus. Individualism-collectivism are classify into three groups such as high individualism-collectivism, low individuality, and high individuality. Individualism-collectivism shows a significant correlation with the sub-variable attitude toward uniform and evaluation criteria toward uniform. The groups show a significant difference in the attitude toward uniform and evaluation criteria toward uniform. There is a significant difference among individualism-collectivism, attitude toward uniform, and evaluation criteria toward uniform by the middle and high school girls.

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단종 제향 복원을 위한 재관(齋官) 복식 고증 (A Study on the Historical Research on the Costume of Memorial Service Officials at Yeongwol King Danjong Cultural Festival)

  • 이은주
    • 복식
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    • 제62권8호
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    • pp.118-133
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    • 2012
  • A historical research on the costume of memorial service officials during the period of late 18th century, King Jeongjo period, is performed for an accurate reconstruction of the memorial service for King Danjong, which is a part of King Danjong Cultural Festival held at Yeongwol. This paper summarizes the results of the research as follows: 1. Jangneung memorial service is held only on Hansik day and the procedure follows the rule based on Gukjooryeui(國朝五禮儀). The service was first held in 1791 for King Danjong and his royal followers. 2. The rule based on Chunkwantonggo(春官通考), defines the king's tomb memorial services and attendees. King Danjong's memorial service follows the rule regarding its attendees and the attendees include high-ranking local government officials, local confucian scholars, and service men. 3. The costume of attendees for the King Danjong's memorial service is as follows: 1)Dangsangkwan(堂上官) and Danghakwan(堂下官) wear Sangbok(常服), which consisted of Samo(紗帽), Heukdanllyeong(黑團領), Pumdae(品帶), and black boots(黑靴). 2)Local confucian scholars wear their uniform consisting of Yukeon(儒巾), Dopo(道袍), Sejodae, and black boots. 3)Service men wear their uniform consisting of Jeonjakeon(典字巾), red-robe with rounded collar called Hongui(紅衣), Kwangdaw hoe(廣多繪), and Uuhae(雲鞋).

호텔기업 I업체의 유니폼 디자인개발연구 (A Case Study on Hotel Uniform Design Development Focused on I Hotel Enterprise)

  • 김지영
    • 한국의상디자인학회지
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    • 제18권3호
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    • pp.213-228
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    • 2016
  • This study is performed the design and production of the real hotel uniforms around the actual case. The purpose of the study is to research and develop the uniform design which is partially utilized for image integration. After reviewing and making up a theoretical background of general hotel uniforms, we designed I hotel's uniforms based on the uniform design process. Research Scope of uniform design is up to the development of it for practicians who have many opportunities to meet customers directly at front desk, banquet reservation office and restaurant. Based on logo of company C.I.(Corporate Identity) and symbol colors, the concept and an illustration according with I hotel are drawn up. Also design is planed and a real is produced. This like objective design development becomes the basis for building a uniform image suitable for C.I.(Corporate Identity) of hotel I and realizing a positive service. Also this study associated with the company would help the design development of corporate uniform.

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한식 프랜차이즈 가맹점의 서비스 품질 동일성 유지가 고객 만족 및 행동 의도에 미치는 영향 (The Effect of the Uniformity of Franchisee Service Quality on Customer Satisfaction and Behavioral Intention in Korean Franchise Restaurants)

  • 정승훈;김민;이연정
    • 한국조리학회지
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    • 제15권3호
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    • pp.94-111
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    • 2009
  • 국내 프랜차이즈 레스토랑들은 자체 내의 서비스 품질 메뉴얼을 갖추고 그에 따른 동일화된 서비스를 제공하여 서비스의 질적 수준을 향상시키고자 노력하고 있지만 여전히 본점과 가맹점 간의 차이를 보이고 있다. 본 연구는 가맹점의 서비스 동일성에 대한 노력이 고객 만족과 행동 의도에 미치는 영향을 알아봄으로써, 외식업체의 고객 만족 경영에 도움이 되고자 한다. 연구의 목적에 맞게 모형과 가설을 설정한 뒤 설문조사는 2008년 4월 1일부터 30일까지 30일간 하였고, 총 279부(회수율 93.0%)를 분석하였다. 연구 결과는 다음과 같다. 첫째, 서비스 품질 동일성 유지가 고객 만족에 미치는 영향은 독립변수 중 종업원 서비스 동일성, 브랜드 동일성, 공간 배치 및 기능성 동일성이 유의한 영향을 미치는 것으로 나타났고, 이 중 종업원 서비스 동일성이 가장 영향력이 큰 것으로 나타났다. 둘째, 서비스 품질의 동일성 유지가 행동 의도에 미치는 영향은 서비스 품질의 동일성이 잘 이루어질수록 고객의 재방문의도와 추천 의도가 높아짐을 알 수 있었고, 이중 메뉴 동일성 유지가 가장 큰 영향력을 미치는 것으로 나타났다. 셋째, 고객 만족이 행동 의도에 미치는 영향은 고객 만족이 높을수록 행동 의도가 높아짐을 알 수 있었다.

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헤어샵 종사자의 유니폼 착용실태 및 선호도에 관한 연구 (A Study on the Real Wearing Condition and Preference of Hair Shop Uniform)

  • 차수정
    • 패션비즈니스
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    • 제19권4호
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    • pp.75-91
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    • 2015
  • There is an increased interest in having beauty regardless of ages and sex with improvement of the national income level and increase in social activities. Competition within the beauty service industry is increasing rapidly because of global impact within Korea wave. Thus, active public relations and offering distinguished service in the beauty service industry are important. Also, uniforms play an important role in providing an image differentiated from other brands and presents professionalism to the customer. Therefore, we determined function and design of uniforms required in beauty service industry by researching wearing realities, satisfaction, preferred designs and functions of uniforms from hair shop staff. Functional and aesthetic uniforms play an important role to enhance the staffs' sense of belonging. In addition, it is good for the image of hair shop. Special design mirroring job characteristics with expression of differentiated personalities is needed. However, the research was conducted only in the hair shop in Seoul, Daejeon, and Gyeonggi-do. Further studies on much wider areas will be needed.

정보기술협정(ITA) 물품 품목분류 오류 사례 연구 (A Study on the Customs Classification Fallacy of certain ITA Goods)

  • 박민규
    • 무역학회지
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    • 제44권2호
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    • pp.189-202
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    • 2019
  • The Harmonized System comprises about 5,000 commodity groups; each identified by a six digit code, arranged in a legal and logical structure and is supported by well-defined rules to achieve uniform classification. This study reviews the appropriateness of Korea Customs Service and Tax Tribunal's customs classification decisions concerning the interpretation and application of the Harmonized System for certain ITA goods. Korea Customs Service had classified arbitrary and had not applied in dubio pro reo principle. This paper finds that 57% of Korea Customs Service's classification decisions have erred. Korea government need to take measures to secure uniform interpretation of the HS and its periodic updating in light of developments in technology and changes in trade patterns. This paper suggest to amend customs law and regulation concerning classification committee.