• 제목/요약/키워드: Service supply chain management

검색결과 223건 처리시간 0.024초

소매점 공급사슬에서 공급자 주도 재고를 위한 의사결정지원시스템의 개발 (Development of the Decision Support System for Vendor-managed Inventory in the Retail Supply Chain)

  • 박양병;심규탁
    • 산업공학
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    • 제21권3호
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    • pp.343-353
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    • 2008
  • Vendor-managed inventory(VMI) is a supply chain strategy to improve the inventory turnover and customer service in supply chain management. Unfortunately, many VMI programs fail because they simply transfer the transactional aspects of placing replenishment orders from customer to vendor. In fact, such VMI programs often degrade supply chain performance because vendors lack capability to plan the VMI operations effectively in an integrated way under the dynamic, complex, and stochastic VMI supply chain environment. This paper presents a decision support system, termed DSSV, for VMI in the retail supply chain. DSSV supports the market forecasting, vendor's production planning, retailer's inventory replenishment planning, vehicle routing, determination of the system operating parameter values, retailer's purchase price decision, and what-if analysis. The potential benefits of DSSV include the provision of guidance, solution, and simulation environment for enterprises to reduce risks for their VMI supply chain operations.

Extenuating Food Integrity Risk through Supply Chain Integration: The Case of Halal Food

  • Ali, Mohd Helmi;Tan, Kim Hua;Pawar, Kulwant;Makhbul, Zafir Mohd
    • Industrial Engineering and Management Systems
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    • 제13권2호
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    • pp.154-162
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    • 2014
  • Effects of food scandals on religious belief, human health and even on causes of death indicate that firms and consumers are vulnerable to integrity risks in the global supply chain. Mitigating the integrity risk and maintaining the credence quality products like halal food is very challenging, if not impossible. Our aim in this research is to show that supply chain integration can mitigate the halal food integrity risk. To illustrate this idea, we have conducted case studies and interviews in seven Malaysian chicken supply chain focal firms. We unpack the halal integrity risks along the supply chain, such as production risk, raw material risk, food security risk, outsourcing practices risk, service risk, and logistics risk. The research argues that supply chain integration, such as internal integration and external integration practices, could minimize the halal integrity risk. The advantages of supply chain integration in mitigating the halal integrity risk are also highlighted in this paper.

A Review on Triple-A Supply Chain Performance

  • Ishaq, Muhammad Ishtiaq;Hussain, Nazia;Khaliq, Waseem;Waqas, Muhammad
    • Asian Journal of Business Environment
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    • 제2권2호
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    • pp.35-39
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    • 2012
  • Purpose - Today's world is rapidly changing due to swift changes in organization's infrastructures and supply chain is becoming an important factor which affects the organization's global competitiveness. Research design / data / methodology - Researchers indicated that environment uncertainty is considered an external driving force to establish a unique supply chain. Market competition, reducing the gap of performance and quality between the products are compelling the practitioners and researcher to change the paradigm of managing the business processes effectively and efficiently. Results - In old times, supply chain of any organization was measured on the basis of inventory turns, defect rats, lead times, stock buffering and service level. But, Lee H.L. in 2004, published an article in Harvard Business Review who proposed three A (Adaptable, Agile and Aligned) termed as "Triple-A" of successful supply chain. Conclusions - He claimed that organizations can compete through the creation of Triple-A supply chain. Hence, the basic aim of this review paper is to develop basic insights regarding what is Triple-A of supply chain, its importance and functioning in today's competitive world.

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대형종합병원의 헬스케어 공급망관리 도입에 관한 탐색적 연구 (An Exploratory Study on Healthcare Supply Chain Management of Large Hospitals)

  • 박성택;김태웅;김미량
    • 디지털융복합연구
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    • 제17권5호
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    • pp.145-155
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    • 2019
  • 의료산업분야에서도 헬스케어 공급망관리는 서비스품질 개선과 운영비용 절감을 위한 핵심도구로 많은 주목을 받고 있다. 특히 대형병원의 경우 서비스품질 제고와 병행하여 지속적으로 증가하기만 하는 헬스케어비용을 줄이기 위해 노력하는 현 상황에서 공급망 부문의 성과제고는 전략적으로 더욱 중요해지고 있다. 본 논문은 공급망관리를 통해 대형병원의 성과제고에 기여할 수 있는 병원운영상의 전략적 이슈에 대해 논의하고자 한다. 기존 연구논문 및 관련 자료분석을 통해 대형병원의 헬스케어 공급망관리의 기본 틀을 제시하고 운영 과정상의 정보 가시성과 공유 그리고 표준화 등이 핵심 요소임을 논리적으로 제시하였다. 또한 실제적인 공급망 운영을 위해 효율적인 계획수립과 운영프로세스, 각종 기자재의 추적가능성 극대화를 위한 RFID 활용, 의약품과 각종 소모품재고 절감을 위한 크로스 도킹시스템의 도입도 제안하였으며, 본 연구에서 논의한 공급망관리 운영기법에 대한 시사점도 제시하였다.

강화학습 기반의 다단계 공급망 분배계획 (Reinforcement leaning based multi-echelon supply chain distribution planning)

  • 권익현
    • 대한안전경영과학회지
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    • 제16권4호
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    • pp.323-330
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    • 2014
  • Various inventory control theories have tried to modelling and analyzing supply chains by using quantitative methods and characterization of optimal control policies. However, despite of various efforts in this research filed, the existing models cannot afford to be applied to the realistic problems. The most unrealistic assumption for these models is customer demand. Most of previous researches assume that the customer demand is stationary with a known distribution, whereas, in reality, the customer demand is not known a priori and changes over time. In this paper, we propose a reinforcement learning based adaptive echelon base-stock inventory control policy for a multi-stage, serial supply chain with non-stationary customer demand under the service level constraint. Using various simulation experiments, we prove that the proposed inventory control policy can meet the target service level quite well under various experimental environments.

다단계 분배시스템에서의 통합된 정기발주정책 수립방안 (The Coordinated Local (R, S) Policy for Managing Inventory in Multi-stage Distribution Systems)

  • 박창규
    • 경영과학
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    • 제19권1호
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    • pp.107-116
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    • 2002
  • A major challenge to supply chain managers is how to control inventories and costs along the supply chain while maximizing customer service Performance. In the literature, although the optimal management of inventory along the supply chain has received considerable attention during the past decades, the attention has been mainly given to multi-echelon control policies. A prerequisite for applying these policies is full information transparency in the supply chain, which is hard to accomplish in practice because it may require major organizational chanties. In the case that a decentralized control (local (R, S) policy) should be used at each location in multi-stave distribution systems, this paper presents the coordinating approach of determining the best policy which satisfies predetermined target customer service levels and minimizes the mean physical stock along the system.

반도체산업의 제조특성을 반영한 공급사슬 모델링 (Supply Chain Modeling based on the Manufacturing Characteristics for the Semiconductor Industry)

  • 이영훈;김경훈
    • 산업공학
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    • 제13권3호
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    • pp.348-357
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    • 2000
  • SCM(Supply Chain Management) is a new approach to satisfy customers via an integrated management for the whole business processes of the manufacturing from the raw material procurement to the product or service delivery to customers. Typically the semiconductor industry is the one whose supply chain network is distributed all over the world, and its manufacturing process has the particular characteristics which has to be considered in the modeling of supply chain. In this paper we suggest the push and pull type supply chain models based on the manufacturing characteristics and their mathematical formulation for the semiconductor industry. Push supply chain model pursuits the high throughput and the balance of the WIP flow, and pull supply chain model does to minimize the total cost of order-based manufacturing, distribution and transportation process in order to meet customer's request appropriately.

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국제물류에서 해운물류기업의 공급사슬성과 결정요인 (A Determinant Factors on Supply Chain Performance of Shipping and Logistics Firm in International Logistics)

  • 윤광운;배희성
    • 무역상무연구
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    • 제30권
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    • pp.3-26
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    • 2006
  • Supply chain is viewed as a number of organizations(at least three) working cooperatively with at least some shared objectives. The concept of supply chain management represents the most advanced state in the evolutionary development of purchasing, procurement and other supply chain activities. This study aims to analyze and develop a measurement instrument for supply chain performance in international logistics. A measurement instrument for supply chain performance in international logistics are developed by Lai et al(2002). Supply chain reliability, customer service and cost are constructed reflecting service effectiveness and operations efficiency between shipper, forwarder and liner. The results of this study are as follow. We firstly tested the measurement properties of the sub-dimension of the supply chain performance construct using reliability test and confirmatory factor analysis follow by exploratory factor analysis. For each of the factor, reliability and validity are achieved because of the significant loading of the measurement items on their latent factors. Further research perform the analysis of variance by multi respondents within each firm and across partner firms in the supply chain. The result of analysis present the difference with shipper, forwarder and liner in statistics.

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공급사슬 파트너십에서 물류서비스 품질 요소의 중요도 지각 차이 비교 (Comparative Study on Perception Difference about Importance of Quality factors in Logistics Service in Supply Chain Partnership)

  • 박민숙
    • 경영과정보연구
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    • 제30권2호
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    • pp.113-131
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    • 2011
  • 본 연구는 경쟁심화와 고객서비스 욕구의 다양화로 인해 물류서비스 품질 및 공급사슬 관리에 관한 연구가 중요하게 부각되고 있는 시점에서 물류서비스 품질요소에 대한 공급사슬 파트너십의 구성원들의 지각 차이를 비교분석하였다. 이를위해 공급사슬 내에서 공급자와 수송업자, 구매자가 중요하게 판단하는 물류서비스 품질에 대한 인식을 측정하여 t-test를 실시하였다. 분석결과 공급사슬 내의공급자, 수송업자, 구매자가 중요하게 평가하는 물류서비스 품질 요소의 차이가 큰 것으로 나타났다. 또한 공급사슬 파트너십에서 시장지향성과 장기지향성이 높은 공급자와 낮은 공급자간에 중요도 차이 지각을 비교한 결과, 시장지향성과 장기지향성이 낮은 경우에는 대부분의 항목에서 집단 간의 차이를 보이고 있는 반면, 높은 경우에는 상호작용성에 대부분의 집단 간에 중요도 평가 차이가 없는 것으로 나타났다.

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농산물 유통 정보화를 위한 공급사슬경영 프로세스 모델링 (A Supply Chain Management Process Modeling for an Agriculture Marketing Information System)

  • 명광식;박세권;강대원
    • 산업공학
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    • 제13권3호
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    • pp.358-377
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    • 2000
  • A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. SCM(Supp1y Chain Management), by definition, encompasses all activities associated with moving goods, from the raw materials stage through to the end user. It includes source and procurement, production scheduling, order processing, inventory management, transportation, warehousing, and customer service. Importantly, it encompasses the information systems used to monitor these activities. In this paper, the present situation and problems of marketing process in Korean agricultural environments were reviewed through a systematic methodology, and then we proposed a new business process for solving these problems by appling a supply chain management. We expect this supply chain management system applied to agricultural marketing process can improve significantly the rationality and transparency of Korean agricultural marketing structure.

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