• 제목/요약/키워드: Service quality evaluation

Search Result 1,753, Processing Time 0.031 seconds

Short Text Classification for Job Placement Chatbot by T-EBOW (T-EBOW를 이용한 취업알선 챗봇용 단문 분류 연구)

  • Kim, Jeongrae;Kim, Han-joon;Jeong, Kyoung Hee
    • Journal of Internet Computing and Services
    • /
    • v.20 no.2
    • /
    • pp.93-100
    • /
    • 2019
  • Recently, in various business fields, companies are concentrating on providing chatbot services to various environments by adding artificial intelligence to existing messenger platforms. Organizations in the field of job placement also require chatbot services to improve the quality of employment counseling services and to solve the problem of agent management. A text-based general chatbot classifies input user sentences into learned sentences and provides appropriate answers to users. Recently, user sentences inputted to chatbots are inputted as short texts due to the activation of social network services. Therefore, performance improvement of short text classification can contribute to improvement of chatbot service performance. In this paper, we propose T-EBOW (Translation-Extended Bag Of Words), which is a method to add translation information as well as concept information of existing researches in order to strengthen the short text classification for employment chatbot. The performance evaluation results of the T-EBOW applied to the machine learning classification model are superior to those of the conventional method.

Review of Randomized Controlled Trials of Traditional Herbal Medicine for Chronic Pelvic Inflammatory Disease (만성 골반염의 한약 치료에 대한 무작위 대조 임상시험 연구 분석)

  • Rho, Eon-Ji;Ahn, Soo-Yeon;Kim, Dong-Chul
    • The Journal of Korean Obstetrics and Gynecology
    • /
    • v.34 no.4
    • /
    • pp.46-61
    • /
    • 2021
  • Objectives: The purpose of this review is to overview the studies of traditional herbal medicine for chronic pelvic inflammatory disease. Methods: We searched relevant studies using seven databases (The Journal of Korean obstetrics & gynecology, National Digital Science Library (NDSL), Research Information Sharing Service (RISS), Oriental Medicine Advanced Searching Integrated System (OASIS), Pubmed, Cochrane, Chinese National Knowledge Infrastructure (CNKI)). Data retrieval was carried out on April 5, 2021 and the papers published from January 1, 2015 to March 31, 2021 were included. The risk of bias was assessed by using Cochrane's risk of bias tool. Results: 524 studies were searched in domestic and foreign databases, and 7 studies were finally selected. In all studies, the treatment group was treated with oral traditional herbal medicine and the control group was treated with western medicine. Although the evaluation index was slightly different for each study, all studies used total efficacy rate index. In all 7 studies, the treatment group was more effective than the control group. Conclusions: Traditional herbal medicine can be an effective option in treating chronic pelvic inflammatory disease. Further high quality studies which include large number should be carried out to confirm the evidence and safety of traditional herbal medicine treatment.

Evaluation of Resistance Spot Weld Interfacial Fractures in Tensile-Shear Tests of TRIP 590 Steels (저항 점 용접된 TRIP590강의 계면파단특성에 관한 평가)

  • Park, Sang-Soon;Lee, Sang-Min;Cho, Yongjoon;Kang, Nam-Hyun;Yu, Ji-Hun;Kim, Young-Seok;Park, Yeong-Do
    • Korean Journal of Metals and Materials
    • /
    • v.46 no.10
    • /
    • pp.672-682
    • /
    • 2008
  • The resistance spot welding of TRIP590 steels was investigated to enhance understanding of weld fracture during tensile-shear strength (TSS) test. The main failure modes for spot welds of TRIP590 steels were nugget pullout and interfacial fracture. The peak load to cause a weld interfacial failure was found to be related to fracture toughness of the weld and the weld diameter. Although interfacial fracture occurred in the samples, the load carrying capacity of the weld was high and not significantly affected by the fracture mode. Substantial part of the weld exhibits the characteristic dimple (or elongated dimple) fractures on interfacial fractured surface, in spite of the high hardness values associated with the martensite microstructures. The high load-bearing ability of the weld is directly associated with the area of ductile fracture occurred in weld. Therefore, the judgment of the quality of resistance spot welds in TRIP590 steels, the load carrying capacity of the weld should be considered as an important factor than fracture mode.

TCA: A Trusted Collaborative Anonymity Construction Scheme for Location Privacy Protection in VANETs

  • Zhang, Wenbo;Chen, Lin;Su, Hengtao;Wang, Yin;Feng, Jingyu
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.16 no.10
    • /
    • pp.3438-3457
    • /
    • 2022
  • As location-based services (LBS) are widely used in vehicular ad-hoc networks (VANETs), location privacy has become an utmost concern. Spatial cloaking is a popular location privacy protection approach, which uses a cloaking area containing k-1 collaborative vehicles (CVs) to replace the real location of the requested vehicle (RV). However, all CVs are assumed as honest in k-anonymity, and thus giving opportunities for dishonest CVs to submit false location information during the cloaking area construction. Attackers could exploit dishonest CVs' false location information to speculate the real location of RV. To suppress this threat, an edge-assisted Trusted Collaborative Anonymity construction scheme called TCA is proposed with trust mechanism. From the design idea of trusted observations within variable radius r, the trust value is not only utilized to select honest CVs to construct a cloaking area by restricting r's search range but also used to verify false location information from dishonest CVs. In order to obtain the variable radius r of searching CVs, a multiple linear regression model is established based on the privacy level and service quality of RV. By using the above approaches, the trust relationship among vehicles can be predicted, and the most suitable CVs can be selected according to RV's preference, so as to construct the trusted cloaking area. Moreover, to deal with the massive trust value calculation brought by large quantities of LBS requests, edge computing is employed during the trust evaluation. The performance analysis indicates that the malicious response of TCA is only 22% of the collaborative anonymity construction scheme without trust mechanism, and the location privacy leakage is about 32% of the traditional Enhanced Location Privacy Preserving (ELPP) scheme.

Characteristics of noise generated during treatment in dental clinic

  • Choi, Mi-Suk;Ji, Dong-Ha
    • Journal of the Korea Society of Computer and Information
    • /
    • v.27 no.5
    • /
    • pp.181-188
    • /
    • 2022
  • In this paper, we proposed of the results of the noise level and appropriate conversation distance by applying the noise characteristics generated during treatment at a dental clinic to the NR-curve and PSIL. As a result of analyzing the noise characteristics during treatment at a dental clinic, it was analyzed that the noise level exceeded 60dB(A), which is the health preservation limit value caused by noise, and the noise level increased as the frequency increased. the result of evaluation applying it to the NR curve, some treatment exceeded the workplace noise standard, and as a result of analyzing the level of conversational disturbance between the worker and the patient, it is desirable to have the conversation at a distance of less than 1M for accurate communication. In order to improve the quality of medical service in dental clinic and to reduce dental fear, it is judged that soundproofing protective equipment is provided to workers, and soundproofing measures are needed for noise sources (treatment devices used in treatment) and sound sources (patients and workers).

Network Traffic Analysis System Based on Data Engineering Methodology (데이터 엔지니어링 방법론을 기반으로한 네트워크 트래픽 분석 시스템)

  • Han, Young-Shin;Kim, Tae-Kyu;Jung, Jason J.;Jung, Chan-Ki;Lee, Chil-Gee
    • Journal of the Korea Society for Simulation
    • /
    • v.18 no.1
    • /
    • pp.27-34
    • /
    • 2009
  • Currently network users, especially the number of internet users, increase rapidly. Also, high quality of service is required and this requirement results a sudden network traffic increment. As a result, an efficient management system for huge network traffic becomes an important issue. Ontology/data engineering based context awareness using the System Entity Structure (SES) concepts enables network administrators to access traffic data easily and efficiently. The network traffic analysis system, which is studied in this paper, is designed and implemented based on a model and simulation using data engineering methodology to be avaiable in evaluating large network traffic data. Extensible Markup Language (XML) is used for metadata language in this system. The information which is extracted from the network traffic analysis system could be modeled and simulated in Discrete Event Simulation (DEVS) methodology for further works such as post simulation evaluation, web services, and etc.

Effective Dynamic Broadcast Method in Hybrid Broadcast Environment (하이브리드 브로드캐스트 환경에서 효과적인 동적 브로드캐스팅 기법)

  • Choi, Jae-Hoon;Lee, Jin-Seung;Kang, Jae-Woo
    • Journal of the Korea Society of Computer and Information
    • /
    • v.14 no.2
    • /
    • pp.103-110
    • /
    • 2009
  • We are witnessing rapid increase of the number of wireless devices available today such as cell phones, PDAs, Wibro enabled devices. Because of the inherent limitation of the bandwidth available for wireless channels, broadcast systems have attracted the attention of the research community. The main problem in this area is to develop an efficient broadcast program. In this paper, we propose a dynamic broadcast method that overcomes the limitations of static broadcast programs. It optimizes the scheduling based on the probabilistic model of user requests. We show that dynamic broadcast system can indeed improve the quality of service using user requests. This paper extends our previous work in [1] to include more thorough explanation of the proposed methodology and diverse performance evaluation models.

Efficient Evaluation Method of Operation Cost for Wastewater Treatment Plant by BTL Contract Type (하수처리시설 BTL사업의 합리적인 운영비 산정방안)

  • Kang, Leen Seok;Yoon, Sun MI;Kwon, Joong Hee
    • KSCE Journal of Civil and Environmental Engineering Research
    • /
    • v.29 no.5D
    • /
    • pp.627-634
    • /
    • 2009
  • The BTL (Build-Transfer-Lease) contract of construction project serves as a part for early establishment of industrial foundation for social overhead capital. However, project cost of BTL contract is focused on initial construction cost. Accordingly, operation cost is lowly evaluated because there is no standard criterion for estimating maintenance cost for the facility. The low operation cost can be a factor that reduces service quality of facility operation. This study suggests a resonable method for estimating cost and manpower in the operation phase by using the existing practical data for wastewater treatment plant by BTL contract. The results of the study can be used for evaluating rough operation cost and manpower of similar plant project by facility size.

Research on Insurance Claim Prediction Using Ensemble Learning-Based Dynamic Weighted Allocation Model (앙상블 러닝 기반 동적 가중치 할당 모델을 통한 보험금 예측 인공지능 연구)

  • Jong-Seok Choi
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
    • /
    • v.17 no.4
    • /
    • pp.221-228
    • /
    • 2024
  • Predicting insurance claims is a key task for insurance companies to manage risks and maintain financial stability. Accurate insurance claim predictions enable insurers to set appropriate premiums, reduce unexpected losses, and improve the quality of customer service. This study aims to enhance the performance of insurance claim prediction models by applying ensemble learning techniques. The predictive performance of models such as Random Forest, Gradient Boosting Machine (GBM), XGBoost, Stacking, and the proposed Dynamic Weighted Ensemble (DWE) model were compared and analyzed. Model performance was evaluated using Mean Absolute Error (MAE), Mean Squared Error (MSE), and the Coefficient of Determination (R2). Experimental results showed that the DWE model outperformed others in terms of evaluation metrics, achieving optimal predictive performance by combining the prediction results of Random Forest, XGBoost, LR, and LightGBM. This study demonstrates that ensemble learning techniques are effective in improving the accuracy of insurance claim predictions and suggests the potential utilization of AI-based predictive models in the insurance industry.

Quality Characteristics of Sulgidduck Using Dry Rice Powder Added with Different Amounts of Milk (우유를 첨가한 건식 쌀가루 설기떡의 품질 특성)

  • Park, Young-Mi;Yoon, Hye-Hyun
    • Culinary science and hospitality research
    • /
    • v.18 no.5
    • /
    • pp.267-278
    • /
    • 2012
  • The purpose of this study was to investigate the quality characteristics of Sulgidduck made with commercial dry rice powder, providing an optimal milk ratio and soaking time for dry powder in water to make Sulgidduck using dry rice powder. The Sulgidduk samples with dry rice powder were prepared with two soaking times (0, 30 min) and different amounts of milk (0, 20, 40, 60%), and analyzed for moisture content, Hunter's color value, texture characteristics and sensory evaluation. The moisture content of the samples ranged from 36.37% to 39.80% and the highest moisture quantity was showed in the group with 20% of milk and 30min of soaking time(SM20). The L-value was the highest in the group with 20% of milk and 0min of soaking time(M20). The b-value was increased with the amount of milk and soaking time increased, showing the highest in the group with 60% of milk and 30min of soaking time(SM60). TPA showed that SM20 had the lowest hardness and the highest adhesiveness. Chewiness, gumminess and cohesiveness were the highest in the group with 60% of milk and 0min of soaking time(M60). Based on quantitative descriptive sensory evaluations, the score of white color and moistness was showed high in the group with 0% of milk and 0min of soaking time(M0), and white powder on the surface was shown the most in the group with 20% of milk and 30min of soaking time(SM20). The score of moistness, springiness and chewiness were highest in the group with 20% of milk and 0min of soaking time(M20). Sulgidduk made with 20% of milk and 0min of soaking time(M20) was the most preferable in color, flavor, taste, and overall acceptability.

  • PDF