• Journal of Korea Society of Digital Industry and Information Management
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• v.5 no.2
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• pp.185-197
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• 2009

The Purpose of this study was to investigate of university students' perceived Service Qualities on the internet fashion and apparel shopping malls. This survey was carried out with real customers. Data were obtained from 197 internet fashion shopping mall consumer(university students) who have bought fashion products. Questionnaires related to service quality, perceived service value and loyalty. This study was investigated with focused on customer of university students itself. To find relationships among variables, exploratory factor analysis and multiple regression was carried out with collected data. The resulted were as follows: 1. The service quality dimension of fashion internet shopping malls were external quality of web, reliability quality and emotional quality. 2. The all of service quality dimensions of internet fashion and apparel shopping malls had an effect on university students perceived value and loyalty.

• Journal of Korean Society for Quality Management
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• v.39 no.4
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• pp.565-572
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• 2011

Internet development requires the evaluation of secure Internet service quality. This study evaluated public Internet service quality categories and items based on the eQual program developed by Barnes & Vidgen (2006). Using a questionnaire designed to test Internet service qualities for public websites designed by The Knowledge and Information Resources Management Project, we examined 707 users and then measured the effects of service quality factors on customer satisfaction. In conclusion, we found that information quality, usability, and service interaction had a positive effect on customer satisfaction.

• Management & Information Systems Review
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• v.26
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• pp.231-259
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• 2008

Recently, almost of the colleges are contrive measures to satisfy the needs of students. The purpose of this study is to find what are the impact factors to the needs of those. To evaluate the factors influencing to students behaviors, it was investigated how much did the 5 variety of Service quality-Tangibles, Assurance, Responsiveness, Empathy, Reliability-and 4 variety of attitude models to depending to the level of students influence the satisfaction of students for the students of W college. In the result, this study shows that 5 variety of Service quality did not impact for the general service quality, but only the Responsiveness and, Empathy have the positive relationship to the satisfaction of students. Also, general service quality and attitude willingness have the positive correlation with the satisfaction of students. And it is investigated that there are significance differences among the general service qualities by the level of students ability.

• The Journal of Korean Physical Therapy
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• v.12 no.1
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• pp.113-118
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• 2000

The purpose of this study was to review the Japanese home care service and analyse the necessity for the home care service and the team approaching. The subjects of this study were 23 Korean students who visited on the Japanese home n due to the curriculum of university. The data were collected from sep. 1 to nov. 30, 1999. The main results of this study were as follows : 1. There was consisted of some nurses, physical therapists, medical doctors, occupational therapists as a team of home care service. They visited patients as multidisciplinary team. 2. The qualities of service was good, and the attitude of patient was positive. 3. There was necessity for rehabilitation home care service in Korea. 4. There was necessity for team work through the rehabilitation home care service in Korea.

• Journal of The Institute of Information and Telecommunication Facilities Engineering
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• v.9 no.1
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• pp.24-28
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• 2010

The Quality of Experience (QoE) of next Generation wired/wireless network services based upon IP networking is becoming a popular issue in recent years. The user experience of Internet services such as IPTV, online game, web surfing and etc, are becoming the most desirable factors to service providers to improve service performance and customer's satisfaction. However, collecting user experience from customers and obtaining the QoE parameters from the Quality of Service (QoS) parameters such as bandwidth, delay, jitter or admission control algorithm, are difficult subjects because of the various service types and user characteristics. In this paper, we propose a framework which contains service classification, QoE analysis and service enhancement steps for a suitable QoE measurement and management protocol. We define the user satisfaction indicators of the Internet services, classify the categories of each type of services, and analyse the Key Performance Indicator (KPI) in each type of services to perform the QoS parameters and improving the service qualities.

• The Transactions of the Korean Institute of Electrical Engineers D
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• v.55 no.5
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• pp.236-239
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• 2006

A wireless MAC scheduler that provides a high level of quality-of-service (QoS) for video-on-demand (VOD) applications while achieving a reasonable level of system throughput is proposed. The proposed scheduler considers both channel qualities of mobiles and the urgency of real-time packets coming from VOD applications in a cross-layer approach between application and MAC layers.

• Journal of Korean Library and Information Science Society
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• v.15
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• pp.1-23
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• 1988

The purpose of this study is to search to roles and qualifications of a school library supervisor. The results of the study. The school library supervisor serves as a professional, advisor and director for planning, structuring, implementing, evaluating of a library program, and for curriculum management, personnel administration, program administration. And to accomplish this, the school library supervisor should posses competencies and vision essential fr priorities and the leadership qualities. Therefore to perform a roles, put the systematic a n.0, pparatus for the school library full-service su n.0, ppervisor and the full-service supervisor should a n.0, ppinted 'library professional'.

• Proceedings of KOSOMES biannual meeting
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• 2007.11a
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• pp.115-119
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• 2007

The system of civil security service is analyzed and reviewed in order to induce it to maritime security domain. A system of civil maritime guarder who provides security service and cooperates with coast guard at sea is proposed. It is expected not only that some expecters on the field of maritime security service are built up but that the Qualities of security services are improved in considering characteristics of sea control and coast guard.

• Journal of Information Technology Applications and Management
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• v.17 no.2
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• pp.155-173
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• 2010

Although online education service markets are growing fast, previous studies have been limited to the studies on media types or system qualities of online education. In order to provide timely implications for online education service providers to maintain and increase the number of users, other factors such as interactivity and community perspectives should be considered. In this study, social capital and service quality were adopted as antecedents of learning motivation. Also, service quality dimensions, as well as learning motivation, were chosen to examine its impact on intention to repurchase of online education services. Research findings show that structural and cognitive dimensions of social capital are proved as antecedents of relational capital; structural and relational social capital positively influence on learning motivation; tangibility positively makes impact on learning motivation; and intention to repurchase is positively influenced by responsiveness and learning motivation. Practical implications based on the research findings are presented.

• Journal of Korea Society of Industrial Information Systems
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• v.23 no.6
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• pp.113-123
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• 2018

There are no studies related to the cryptocurrency exchange, unlike the explosive topic and the active transaction of the cryptourrency around the world. In this study, variables were constructed based on the previous researches to examine the effects of e-service qualities(information quality, transaction quality, design quality, safety quality), satisfaction and continuance intention of cryptocurrency exchange. The samples consist of 180 survey data drawn from the users of cryptocurrency exchange. The collected data were analyzed by SPSS 24.0 and AMOS 21.0. According to results of the reliability and validity test, all were found reliable, and all items were included. As a result of hypothesis testing through path analysis, First, the e-service qualities (information quality, transaction quality, design quality, safety quality) of the cryptocurrency exchange showed positive effects on satisfaction at the significance level of 1% and 5%. Second, e-service qualities (information quality, transaction quality, design quality, safety quality) of the cryptocurrency exchange were found to have positive effects on continuance intention at the significance level of 1% and 5%. Third, the satisfaction of the cryptocurrency exchange has a positive effect on continuance intention at 1% level of significance.