• 제목/요약/키워드: Service in year

검색결과 2,287건 처리시간 0.041초

산업안전보건교육 기관의 운영에 따른 교육 만족도 조사결과 사례 보고 (Case Report on the Survey Results of Educational Satisfaction According to the Operation of Occupational Safety and Health Training Institute)

  • 김현영;허미진;신인재
    • 한국산업보건학회지
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    • 제29권4호
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    • pp.603-609
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    • 2019
  • Objectives: This case report aims to contribute to the enhancement of training quality for occupational accident prevention by conducting surveys on customers' satisfaction with the training course management by the Occupational Safety and Health Training Institute (OSHTI) of KOSHA. Methods: Surveys were conducted through phone calls, customer service documents, and questionnaires from January 1, 2018 to December 31, 2018. Results: The surveys showed an answer rate of 97.36% and handling rate of 97.47% in 2018, an increase of 1.15% compared to 2017. The number of monthly inbound calls in 2018 was 5,902, rising 0.10% year-on-year, and the average inbound calls per day in 2018 was 289, a decline from 291 the year before. The number of provisions of customer service in 2018 was 68,952, increasing 1.89% year-on-year. The number of inquiries on the training curriculum was 58,744 in 2018, an increase of 3.98% compared to the 56,498 recorded in 2017. Inquiries on job training centers were the most common, numbering 27,114 (39.32%), followed by e-learning 18,470 (26.79%) and expert courses 13,160 (19.09%). Of the 149 answers to the customer service survey, 'Nothing to complain about' accounted for 86 (56.72%) and 'Diversifying training time and programs' numbered 22 (14.77%). Conclusions: Customer satisfaction in 2018 increased compared to that in 2017. However, there is a need to reflect the demands of customers for diversifying training time and programs, offer practice-centered training, and collect opinions on providing information in order to maintain high quality training course management.

A Study on the Differences in the Cognition of the Visitor-Reservation System: Focused on Uiryeong-Gil Area in Bukhansan National Park

  • Sim, Kyu-won;Choe, Yunseon;Jang, Jin;Nam, Seungmin
    • Journal of Forest and Environmental Science
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    • 제37권1호
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    • pp.69-78
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    • 2021
  • This study aims to verify a difference between the years 2014 and 2019 of Uiryeong-Gil, which is operated by the Visitor-Reservation System, in terms of the cognition of system, operational effectiveness, and behavioral intention. The analysis is as follows. First, among the overall cognition of the Visitor-Reservation System, the satisfaction from - prevention for safety for accident, expansion to other parks, number of visitor restriction, and satisfaction with reservation method - increased compared to 2014. Second, among the effects of the Visitor-Reservation System operation, satisfaction shows differences in year-to-year levels in terms of resource protection, resource damage mitigation efficiency, natural experience opportunity, comfort of visit-environment, and prevention of illegal activities. Third, the analysis of the differences in the behavior of the Visitor-Reservation System showed that the satisfaction of visitors, revisit intention, and overall satisfaction differed per year. The results of this study are meaningful in that the Visitor-Reservation System is no longer the restriction, but the change in cognition for the protection of ecosystems and sustainable visiting in order to expand the Visitor-Reservation System into a sustainable policy.

Effects of HACCP System Implementation on Medicine Use and Productivity of Swine Farms in Korea

  • Cho, Jea-Jin;Baek, Seung-Hee;Lim, Dong-Gyun;Pyo, Su-Il;Lee, Won-Cheol;Nam, In-Sik
    • 한국축산식품학회지
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    • 제30권3호
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    • pp.392-396
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    • 2010
  • This study was conducted to examine the effect of HACCP implementation on the cost of medicine use, antibiotic utilization, and productivity of swine in Korea. Data were collected from forty-five swine farms before and after implementation of a HACCP system. The cost of medicine used, the number of different antibiotics used and the number of feeds containing antibiotic supplements added at the feed company tended to be lower (p>0.05) after HACCP implementation. Additionally, the number of feeds containing antibiotics supplemented at the farm was significantly lower after HACCP implementation (p<0.05). Moreover, the number of piglets born per sow per year and pigs marketed per sow per year were higher after HACCP implementation (22.0, 20.0) than before HACCP implementation (20.4, 18.9). These results suggest that implementation of HACCP systems on swine farms may provide beneficial effects such as reduction of medical expenses and improved productivity, as well as increased safety of livestock products for consumers.

서울지역 의료기관의 임상영양서비스 현황조사 (Clinical Nutrition Service at Medical Centers in Seoul)

  • 김혜진;김은미;이금주;이정주;임정현;이정민;전현정;이해영
    • 대한영양사협회학술지
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    • 제17권2호
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    • pp.176-189
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    • 2011
  • The purpose of this study was to investigate the status of clinical nutrition services at various medical centers in Seoul, Korea. A questionnaire was distributed to the departments of nutrition at 44 hospitals in Seoul on July 2009. Nutritional screening carried out at a rate of 59.1% at the medical centers, and a significant difference was found according to the type of center, from 100% in tertiary hospitals to 18.8% in normal hospitals. On annual average, the numbers of inpatients, inpatients for malnutritional screening, inpatients with malnutrition, and inpatients for malnutrition management were 15,169.5, 10,870.9, 2,224.8, and 1,546.2, respectively. On average the group nutrition education was done 36.1 times/year for diabetes, 8.2 times/year for cancer, and 1.9 times/year for renal disease, and the numbers of participants 423.1, 95.1, and 31.5, respectively. On average the individual nutrition education of inpatients with diabetes was done 135.4 times/year for ordered-type, and 119.3 times/year for unordered-type, 106.2 times/year for paid-type, and 148.5 times/year for unpaid-type. The mean fee for education and counseling was the highest for peritoneal dialysis (73,090.9 won) but the lowest for heart disease (23,609.1 won). On average the individual nutrition education of outpatients with diabetes was done 234.6 times/year for ordered-type, and 2.5 times/year for unordered-type, 204.4 times/year for paid-type, and 32.7 times/year for unpaid-type. The mean fee for education and counseling was also the highest for peritoneal dialysis (63,500.0 won) but the lowest for heart disease (21,336.4 won). To implement more effective clinical nutrition service, a national medical insurance imbursement policy should be urgently instituted such that diseases left as unpaid are covered by health insurance, including all nutrition-related disease.

혀에 국한하여 발생한 대칭성 지방종증 1예 (A Case of Symmetrical Lipomatosis Limited of the Tongue)

  • 정세원;남재성;기정혜;신향애
    • 대한두경부종양학회지
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    • 제31권2호
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    • pp.58-62
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    • 2015
  • Benign symmetric lipomatosis, also known as Madelung's disease, Launois-Bensaude syndrome and multiple symmetric lipomatosis is a cutaneous condition characterized by extensive symmetric fat deposits in the neck, shoulders, and upper trunk. But symmetrical lipomatosis of the tongue is very rare and characterized by involvement exclusively of the tongue, invasiveness, and absence of encapsulation of the adipose tissue. A 75-year-old man presented with about a year history of painless tongue masses on both lateral border. Bilateral partial glossectomy was performed and subsequently was confirmed as symmetrical lipomatosis pathologically. We report this case with a review of the literatures.

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고속철도 차륜답면의 마모 특성에 관한 연구 (A Study on the Wear Characteristics of Wheel Profile for High Speed Rolling-stock)

  • 허현무;유원희
    • 한국철도학회논문집
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    • 제8권5호
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    • pp.477-482
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    • 2005
  • Through a year's commercial operation, Korea High Speed Railway has solved defectives from several breakages at the beginning and is going into the stage of stable operation. Among issues, wheel wear becomes a matter of primary concerns in view of vehicle's stability and maintenance. It was understood as above that wear status has been improved in the test by which railway system including vehicles and tracks was stabilized during a year's commercial operation, comparing to that with excessive wear in the trial operation prior to opening to the public. To make out wheel's wear status and characteristics of equivalent conicity at present when the service has been introduced a year ago and the average cumulative mileage of vehicles reach almost 500,000km, wheel's wear types were analyzed with the current vehicles in service.

ELG 방법을 활용한 제조설비의 경제적 감가상각률 추정방안 (A Study on the Estimation of Economic Depreciation Rate on Industrial Property Using Equal Life Group Procedure)

  • 오현승;권세혁;성일석;조진형
    • 산업경영시스템학회지
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    • 제36권1호
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    • pp.53-57
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    • 2013
  • Several different depreciation systems may be used for group depreciation. The vintage group procedure treats the same type of property placed in service during the same year as a distinct group for depreciation purposes; therefore an estimate of the probable average service life and net salvage ratio(s) of each individual vintage is necessary. The vintage group procedure calculates an accrual rate for each vintage and the accrual rate for an account for specific calendar year is the weighted average vintage accrual rate for that calendar year. A further refinement would be to divide each vintage into groups such that all of the dollars in a group have the same estimated life-an equal life group (ELG). Then each ELG is depreciated over its estimated life. The effect is to recover each dollar over the estimated number of years it is in service. Each vintage is divided into several equal life groups (ELGs) such that all the property in a specific ELG has the same estimated life. The accrual rate for each ELG is based on the estimated life of that ELG. The vintage accrual rate for a specific year is the weighted average ELG accrual rate for that calendar year. In this paper, we illustrate the calculations of vintage accrual rates for each of the calendar years by the ELG depreciation systems.

해가림자재 종류별 고려인삼의 생육과 품질특성 비교 (Comparison of Growth Characteristics and Quality of Korean Ginseng (Panax ginseng C.A. Meyer) by Different Shade Materials)

  • 성봉재;이가순;한승호;김선익;김관후;이석수;원준연;서정덕;조진웅
    • 한국작물학회지
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    • 제59권4호
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    • pp.505-510
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    • 2014
  • 고품질 우량인삼 생산을 위한 해가림자재별 인삼의 생육상황과 해가림 아래의 미기상 변화를 조사하였고, 각각의 해가림자재에서 생산된 수삼의 유효성분들을 조사 분석한 결과, 6~8월까지의 해가림자재별로 온도는 차광지>차광판>차광지 순이었고, 투광량도 차광지가 8월에 $381.7{\mu}mol/s/m^2$로 인삼포내 온도가 가장 높은 원인이었다. 2~3년 인삼의 지상부 생육은 차광망>차광판>차광지 순이었으며, 4년근은 차광판=차광지>차광망 순으로 좋았다. 4년근 인삼의 진세노사이드 총함량은 차광판>차광지>차광망 순으로 많았으며, 수삼의 색도는 차광망>차광판>차광지 순으로 높았다.

Pediatric mandibular chronic nonbacterial osteomyelitis: A case report with 12 years of radiologic follow-up

  • Sehyun Choi;Min-Ji Kim;Sang-Hoon Kang;In-Woo Park
    • Imaging Science in Dentistry
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    • 제54권1호
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    • pp.93-104
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    • 2024
  • Chronic nonbacterial osteomyelitis(CNO) is histologically characterized by nonspecific osteitis. This inflammatory disorder, which lacks an infectious origin, typically presents with chronic pain and swelling at the affected site that can persist for months or even years. However, it is rare for CNO to affect the mandible. A 10-year-old girl presented with a primary complaint of pain in her left mandible. She had no significant medical or dental history. On examination, swelling was visible on the left buccal side, and imaging revealed radiolucent bone deterioration within the left mandible. This case report presents the radiological changes observed over a 12-year follow-up period. Variations in radiopacity, radiolucency, and periosteal reactions were noted periodically. This case highlights the radiological characteristics and findings that are crucial for the diagnosis of CNO, a condition for which no clear diagnostic criteria are currently available.

외식업체 종사원의 서비스 지향성 요인에 관한 차이 분석 (An Analysis of the Differences in Foodservice Industry Employees Service Orientation Factor)

  • 김기영;민계홍
    • 한국조리학회지
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    • 제13권1호
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    • pp.166-178
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    • 2007
  • A review of literature relating to the research topic and a survey method have been implemented in order to analyze effects of service orientation. For data analysis, a reliability analysis was performed to test the reliability of the construct and a series of an exploratory factor analysis was used for the validity test. The findings of the study were as follows: Classified into sex, service leadership factor and service skill factor showed meaningful difference between groups. Classified with age, service training factor, service leadership factor, service standardization factor, service technology factor, and service compensation factor showed meaningful difference between groups. Classified with scholarship, service compensation factor showed meaningful difference. Classified into working year, employees' discretion factor showed meaningful difference. Classified into work department, service training factor and employees' right factor showed meaningful difference. In addition, classified into monthly average incomes, employees' discretion factor showed meaningful difference.

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