• 한국컴퓨터정보학회논문지
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• 제23권4호
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• pp.131-138
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• 2018

In the recent years, with a purpose to provide visual and psychological stability to patients and hospital users, Affordance design theory based on perceptual psychological thought has been applied as hospital design. In the past, hospital service design was focused on but Affordance design theory focuses on the patients' experience and methodological research on . The characteristics of the application of Affordance design in the case of patients' experience and service point is as follows:- Firstly, Affordance design is applied when the objective of the patient's experience and the functionality of the object are combined. In other words, affordance design is a condition that arises when encounter between service contact point and patients' experience takes place. Secondly, In the field of Hospital service design, Affordance concepts in and its application can be divided on the functions of experience, cognition and sense following the application of Affordance concepts in Hospital service design. Thirdly, Affordance design method sets meaning of the action received through information provided by morphological features. The condition and surrounding has to be designed in a way that it can induce active behavior of the patient. This study has significance as it has been studied from the perspectives of Affordance theory of design psychology in addition to the physical environment of the hospital, the point of interaction between the hospital and patient, along with the elements of experience design. This study proposes the necessity of analytical study in the field of service design implementation considering various stakeholders in the service contact points of small and medium hospitals in Korea. Furthermore, study of the application of Affordance design can be complemented by reflecting the size of hospitals, the characteristics of specialties, and the specific service environment of each hospital can also be conducted.

• 한국안전학회지
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• 제24권5호
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• pp.48-56
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• 2009

This paper presents the procedure for the optimal design of a PSC-I girder bridge considering life cycle cost (LCC). The load carrying capacity curves for the concrete deck, PSC-I girder and $\pi$-type pier were derived and used for the estimate of service lives. Total life cycle cost for the service life was calculated as sum of initial cost, damage cost, maintenance cost, repair and rehabilitation cost, user cost, and disposal cost. The advanced First Order Second Moment method was used to estimate the damage cost. The optimization method was applied to the design of PSC-I girder bridge. The objective function was set to the annual cost, which is defined by dividing the total life cycle cost by the service life, and constraints were formulated on the basis of Korean Standards. The optimal design was performed for various service lives and the effects of design factors were investigated.

• 한국IT서비스학회지
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• 제19권3호
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• pp.1-15
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• 2020

This study applies the Delphi method to design services with convergence characteristics in the financial sector. In designing a service robot for practical deployment that can support and replace bank teller, the opinions and judgments of various expert groups were extracted and a consensus process was made through feedback. A total of six dimensions and thirty service elements were derived over three rounds. Coefficient of Variation and content validity were used to verify the suitability and reliability of the selected service elements. As a result, the essential service element of robots was interaction with customers, followed by basic and professional financial services. Based on these service factors, we proposed two types of service models. support mode to assist employees during business hours and alternative mode on behalf of employees outside business hours. It is hoped that this study will use the Delphi technique in the design of IT convergence services.

• 디자인학연구
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• 제16권3호
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• pp.253-262
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• 2003

본 논문은 가정용 서비스 로봇의 사회적 인터페이스 디자인에 대한 사용자의 니즈를 추출하는 방법을 제시하였다. 본 논문에서는 서비스 로봇을 위한 사회적 디자인의 이슈들을 논의하였으며, 이를 바탕으로 "로봇의 성격"을 분류하고 정의하는 방법을 고찰하였다. 이렇게 정의된 방법에 따라 사용자의 니즈를 파악하기 위한 설문을 구성하고, 그 결과를 분석하여, 사 용자가 요구하는 로봇의 사회적 성격을 디자인에 반영하는 방법에 대하여 연구하였다. 결과적으로 본 논문에서는 한국의 소비자를 대상으로 가정용 서비스 로봇의 기능 니즈, 사회적 속성, 외형 디자인에 대해 조사한 결과를 논의하였다. 결과를 통하여, 한국의 소비자들은 "집안의 가사노동을 효과적으로 도와주는 십대 후반의 여성" 이미지를 가정용 로봇에게서 기대하는 것으로 분석되었다.봇에게서 기대하는 것으로 분석되었다.

• 한국과학예술포럼
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• 제19권
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• pp.169-179
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• 2015

A Product-Service Systems (PSS) is composed of service and product element to provide values for relevant stakeholders. A typical service interaction involves providers and receivers, and respective values are provided in a social interaction. In cases, more than one providers are interacting with a receiver. In others, service interaction is happening in a public manner where social issues amang peer receivers are important. When service channel is supported by physical touchpoints, receivers would interact with products, which may interact with providers. Thus, in PSS, a various kinds of interactions occur in diverse social contexts. A simple representation method for social contexts is introduced where service providers, receivers and products are represented as nodes and interaction between them are represented as directed edges. Social context of several PSS examples are described with this. In booth designing and operating PSS, social context representations could be used in analyzing and comparing key aspects of social interaction types to retrieve similar cases to exploit related interaction design strategies and operation know-hows.

• 한국정보전자통신기술학회논문지
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• 제10권2호
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• pp.125-132
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• 2017

O2O 서비스는 온라인을 이용한 오프라인 상점의 마케팅을 통해 매출 증대에 기여하고 있다. 특히 O2O 비즈니스는 모바일기기 사용의 급증으로 스마트폰으로 다양한 서비스가 가능하고 기업은 고객의 위치에 맞게 다양한 서비스를 제공할 수 있게 되었다. 이런 O2O 서비스가 오프라인 상점의 실구매로 이루어지는 주요 역할을 하게 되었다. O2O 서비스를 위한 스마트폰 앱 개발에 있어 기존 구조적 설계 방법 보다는 최근의 객체지향 분석/설계 방법인 UML이 유용할 것으로 보인다. 그러므로 본 논문에서는 비콘 기술에 기반한 O2O 음식점 서비스를 위한 스마트폰 앱 개발에 객체지향 분석/설계 방법을 제시함으로써 본 분석/설계 방법이 음식점 O2O 상용시스템에 제작에 유용하게 활용될 수 있음을 보여준다.

• Current Optics and Photonics
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• 제8권1호
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• pp.45-55
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• 2024

A fiber spool with ultra-low vibration sensitivity has been demonstrated for the ultra-narrow-linewidth fiber-stabilized laser by the multi-object orthogonal experimental design method, which can achieve the optimization object and analysis of influence levels without extensive computation. According to a test of 4 levels and 4 factors, an L₁₆ (4⁴) orthogonal table is established to design orthogonal experiments. The vibration sensitivities along the axial and radial directions and the normalized sums of the vibration sensitivities are determined as single objects and comprehensive objects, respectively. We adopt the range analysis of object values to obtain the influence levels of the four design parameters on the single objects and the comprehensive object. The optimal parameter combinations are determined by both methods of comprehensive balance and evaluation. Based on the corresponding fractional frequency stability of ultra-narrow-linewidth fiber-stabilized lasers, we obtain the final optimal parameter combination A3B1C2D1, which can achieve the fiber spool with vibration sensitivities of 10^-12/g magnitude. This work is the first time to use an orthogonal experimental design method to optimize the vibration sensitivities of fiber spools, providing an approach to design the fiber spool with ultra-low vibration sensitivity.

• 교육시설 논문지
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• 제23권2호
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• pp.3-10
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• 2016

The purpose of user participatory design is to project the images and demands of all the users of a school in person through their direct and active participation. Also, user participatory design is supposed to reduce the role of professionals who have led design to date and to expand the role of users and participants; thereby improving design quality in school construction. The study propose design realization methods using design camp courses and SNS based user participatory workshops. And The study propose on-offline based method and tool which are able to reflect diverse situations and purposes. Finally, the study proposed an application scenario for applying the above proposed methods efficiently in user participatory design. For the application scenario, the study proposed an SNS-based user participatory design method as the most appropriate for Korea.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제16권8호
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• pp.2831-2845
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• 2022

Compared to the significant approach of project-based learning research, a data-driven design project-based learning has not reached a meaningful consensus regarding the most valid and reliable method for assessing design creativity. This article proposes an advanced information data-interactive learning system for creative design using a service design process that combines a design thinking. We propose a service framework to improve the convergence design process between students and advanced information data analysis, allowing students to participate actively in the data visualization and research using patent data. Solving a design problem by discovery and interpretation process, the Advanced information-interactive learning framework allows the students to verify the creative idea values or to ideate new factors and the associated various feasible solutions. The student can perform the patent data according to a business intelligence platform. Most of the new ideas for solving design projects are evaluated through complete patent data analysis and visualization in the beginning of the service design process. In this article, we propose to adapt advanced information data to educate the service design process, allowing the students to evaluate their own idea and define the problems iteratively until satisfaction. Quantitative evaluation results have shown that the advanced information data-driven learning system approach can improve the design project - based learning results in terms of design creativity. Our findings can contribute to data-driven project-based learning for advanced information data that play a crucial role in convergence design in related standards and other smart educational fields that are linked.

• 한국산학기술학회논문지
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• 제16권2호
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• pp.1507-1515
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• 2015

본 연구는 사용자의 요구에 순응하는 서비스 디자인 기법과 프로세스를 기준으로 기존의 보행공간을 재설계함으로써 신도시 개발지에 안전한 보행공간 확보방안을 제시하는데 목적을 두고 있다. 연구의 순서로는 이론고찰을 통해 서비스 디자인의 개념과 프로세스에 대해 검토하고, 사용자 여정분석을 통한 디자인 지점 즉, 터치포인트를 도출함으로써 연구의 준거를 마련한다. 이를 토대로 화성 동탄 신도시를 대상으로 서비스 디자인 터치포인트를 교통신호체계, 교차로 보행환경, 보도육교, 접근도로로 결정하고, 문제발견, 콘셉 디자인, 디자인 반영, 제도검토에 이르는 디자인 프로세스에 의한 터치포인트별 보행안전 확보방안을 제시함으로서 인간중심의 도시조성을 위한 도시설계적 디자인 방향을 제시하였다.