• Journal of the Korean Institute of Educational Facilities
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• v.18 no.1
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• pp.3-10
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• 2011

Recently, an active relation between the University and city has become an issue of increasing importance in the field of campus planning. Campus master plan is known as long range development plan, and is not simply an abstract drawing work but definite scaling work procedure. The purpose of this paper is to examine the planning process and relation between university and the region through master plan of master plan of D University and K University which located in Seoul city. From the research which sees master plan of D universities which are presented in existing an instance and K universities master plan did the service blueprint with base and investigated. And both university currently analyzed the situation which is being placed and grasps a problem point, presented that alternative with what kind of method.

• Journal of the Society of Disaster Information
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• v.16 no.3
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• pp.526-541
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• 2020

Purpose: The purpose of this paper is to identify and analyze the needs and complaints of the victims through the service design methodology and provide customized living services in indoor temporary residential facilities that can improve them. Method: The paper proceeded on the double diamond process. In the discovery phase, prior research analysis and surveys identified the needs and complaints of the victims. In the definition phase, persona and scenario were used to further clarify the problems of living service for indoor temporary residential facilities. In the development phase, wrote a service blueprint and found a section where problems occur during the service delivery process. In the delivery phase, compared the improved service with the existing service and proposed improvement plan. Result: Proposed service solutions that can improve privacy guarantee service, senior care service, and meal and laundry service problems. Conclusion: The proposed improvements are considered to provide improved living services in indoor temporary residential facilities.

• Information Systems Review
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• v.12 no.2
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• pp.145-166
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• 2010

As the service industry is advancing, the meaning of service innovation has been evolved. Recently, service innovation embraces all creative activities about service offering or relevant to service offerings and emphasizes the importance of customers in innovation process as a key driver. The innovation in services is often the result from a collaborative process between KIBS firms and client firms. Many researchers have pointed out about how the KIBS firms drive the innovation through service. In spite of the importance of service innovation, previous studies did not address the questions about what kinds of factors affect service innovation in KIBS firms still remain, or what are the effects of different knowledge on the innovation process. Therefore, the purpose of this study is to investigate the effect of the interactivity that KIBS firms have with their customers on various types of innovations in KIBS firms. Interactivity has been touted to be the most important starting point for and the basis of service innovations. This study also examines the effect of knowledge types (tacit or explicit) on the relationship between interactivity and service innovation. To test the proposed hypotheses, we developed measurement items and distributed survey questionnaires to domestic companies. 230 survey questionnaires were distributed and 81 were returned among which 76 were usable. The results of this study show that interactivity may be a significant indicator of innovation within KIBS firms. It also represents that the effect of knowledge types on the relationship between interactivity and innovation. These results indicate that KIBS firms need to improve the various activities of interaction with customers for innovation. This study provides a blueprint to further investigation of the critical role of service in service science perspectives.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.4
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• pp.363-387
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• 2013

The National Sejong Library of Korea that is constructed in Sejong City is a public library as well as a library specialized in policy information and children's service. Thus, this study intended to suggest measures of space composition in the National Sejong Library of Korea. First, it proposed strategies for space composition by analyzing cases on spatial factors that are key elements in a national library. Second, it suggested space composition and circulation plan that can support policy information and children's service in order to establish a user-oriented national as well as public library. And finally, it collected opinions from operating managers for the effective progression of space composition in the blueprint on each floor while focusing on users' circulation plan and granting spatial characteristics.

• Journal of Information Management
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• v.41 no.1
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• pp.43-67
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• 2010

We examine several citation information services to analyze their functional items and resources as interests and concerns on citation information services have been increasing. Based on our analysis, we suggest a blueprint and model for national citation information services. As a result, We find that there are different service items and resources among the type of the citation information services. We also suggest three principles and personal services scenarios for developing national scholarly information service using citation information. And expert survey shows the priority of the services. This study would be a fundamental material for drawing big pictures on national citation information services.

• Journal of the Korean Operations Research and Management Science Society
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• v.38 no.1
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• pp.69-87
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• 2013

Recently a large number of people have been using social networking and microblogging services such as Facebook and Twitter. These mediums play a pivotal communication channel in a business-to-customer (B2C) relationship. Given its importance in today's business, companies have invested in the strategic application of social network services to reach out to customers. This study provides a blueprint for mechanisms for successful execution of social network services in the context of developing an effective B2C relationship, such as customer participation behavior. The S-O-R(Stimulus-Organism-Response) framework lays out the foundation for developing our research model and provides a structured view for understanding customer participation behavior on brand loyalty. For the methodology, this study employed a mixed-method approach. Additionally, in order to provide empirical evidences, a total of 121 respondents have completed the survey. All the data were compiled and analyzed through structural equation modeling and were implemented in partial least square (PLS). To sum up, this study presented theoretical and practical implications by providing the effect of customer participation behavior on brand loyalty through B2C microblogging.

• The Journal of Society for e-Business Studies
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• v.18 no.3
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• pp.69-92
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• 2013

Activity Pattern Analysis(APA) is the methodology to Design the functions of information systems, to Estimate the monetary value of IS based on Activity Based Costing, to Acquire feasibility of IT Project. This study shows APA case in Health Check-up Service Organization (G-Center) and the Utility of APA. G-Center had acquired Five Outcomes through APA: (1) IT Strategy, (2) IT Project Goals, (3) Transformed Business Process, (4) Functional Blueprint of Information Systems, (5) IT Project budget and its feasibility. APA consists of three analysis processes; Activity Separation, Activity Rearrangement, Activity Costing. APA is flexible in determinating the range and the time of analysis, and is able to expand the Actors(as analysis objects) based on the purpose of analysis by researcher. Eventually APA can be used to do internal IT Management effectively.

• The Southeast Asian review
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• v.21 no.3
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• pp.139-203
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• 2011

This paper attempts to review of recent development of ASEAN financial integration and to evaluate it and predict its future aspect. For this purpose, we first examine the historic aspect of ASEAN financial integration such as ASEAN financial service open agreement or ASEAN capital market forum report and currently agreed integration plan. In addition, we study the development stages of ASEAM member countries in terms of its economic size or income level. Finally, we look at the financial market and institutional aspect of ASEAN member countries and the recent development of global financial market. From these analyses, we find several important facts. First, it is true that ASEAN, in general, will enjoy the effect of expanding regional investment and improving the quality of financial service through the financial integration. We think that its long term benefit is too large for ASEAN member states to avoid. Second, as a result, it is certain that ASEAN will corporate further to make its financial market to be integrated in the future. Third, however, despite these benefits and continuing efforts, we expect that it will be very difficult for ASEAN to reach a stage of financial integration as suggested in the Blueprint of ASEAN Economic Community by the year of 2015. The large difference among member states in term of economic and financial development will not allow for them to reach a single goal within a short time. Instead, we expect the following scenario for the integration process will hold. First, ASEAN will reach an agreement on the institutional framework by 2015 and afterwards, slowly the markets will begin to integrate. Second, at the earlier stage, not all but some countries will start the integration process. We expect that the financial market of ASEAN 5 will first be integrated and other 5 will join to it later.

• Journal of the Korean Society of School Health
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• v.17 no.2
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• pp.47-61
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• 2004

Purpose: The goal of this paper is to offer practical suggestions for developing, implementing, and maintaining a successful school mental health program based on the model of a school mental health program for middle school students at the Namgu Hyosarang adolescent Mental Health Center. The model will be divided into six areas and the challenges and future direction of this program: creative approach to funding, creative staffing, education, training, needs assessment & resource mapping, collaboration and partnerships in a school mental health program, and developing an outcome evaluation research. Method: This is a descriptive study of the school mental health program model for middle school students of Namgu Hyosarang Adolescent Mental Health Center implemented over a four year period. Conclusion: Within this paper, a blueprint that can guide the development and implementation of school mental health programs has been offered. The actual application of this model will vary depending on the structure and goals of individual programs and schools. This model of our center has been identified as an effective school mental health program and the actual application program in regular learning times to middle school students. Establishing guidelines about the types of activities necessary for the successful implementation and sustainability of a school mental health program constitutes the first step in standardizing this process, and the school mental health movement continues to receive national recognition as a viable services delivery model for adolescents in need of mental health services. The recommendations outlined indicate that a school mental health program is more effective and necessary than the clinical service of a psychiatric hospital for adolescents' emotional/behavioral problems.

• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.59-67
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• 2020

Expressway is the main link in promoting the national economic development, which plays a vital part in improving the regional economy and people's living standards, therefore, it is of great significance to accelerate the construction of expressways. However, because it is difficult for the existing system to identify the information of special vehicles quickly, leading to the cumbersome flow of special vehicles passing through the toll station of expressways [1], which brings a certain burden to the work of expressway administrators. The surge in the number of private cars also increased the traffic pressure of toll stations, especially the free expressways traffic policy implemented by the State during holidays, resulting in more frequent traffic jams at high-speed intersections. According to this situation, a intelligent system was created to ameliorate the difficult situation of special vehicle identification on expressways, reduce the congestion at high-speed intersections, and improve the efficiency of staff by data-based means.