• Title/Summary/Keyword: Service System Model

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A Design of University Information System Operation Audit Model based on ITIL V3

  • Kim, Hee-Wan;Kang, Bo-Ra;Kim, Dong-Soo;Moon, Song-Chul
    • Journal of Information Technology Applications and Management
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    • v.25 no.3
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    • pp.29-41
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    • 2018
  • The purpose of constructing university information system is for improvement in diversification and throughput of information, streamlines business processes, rapid exchange of information, sharing of information, decision-making information, and securing educational facilities. Similar to business information technology system, university information system does not have a review system for sharing and overlapping investment of information. Due to the lack of project management for outsourcing and vulnerability of system suitability, system audit is absolutely needed for the university information system. This paper especially focuses on an operational phase in the audit of university information system. Additionally, we proposed operating model and checklists of the university information system based on Management Guidelines of ITIL V3 Operational and Information System. We derived the checklists of operation audit by each domain of service strategy, service design, service transition, service operation, and continual service improvement. As the result, this study appear to have more than average satisfaction the suitability results were.

SOA-based Video Service Platform Model Design for Military e-Learning Service (군 원격교육체계를 위한 SOA기반 동영상서비스 플랫폼모델 설계)

  • Kim, Kyung-Rog;Moon, Nam-Mee
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.48 no.5
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    • pp.24-32
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    • 2011
  • According to accelerate the convergence of defense and information technology, there is a need for innovative change in Military e-Learning service system. In other words, It has increased the need for system integration based on standards and interoperability to develop into a network-centric information and knowledge. In this study, It would like to introduce an integrated direction Military e-Learning service system on the SOA-based video content services in the operating system for the operating model. SOA is taking advantage in integration and expansion of the unit with a process. Using it, define of video services platform architecture and define of business model based on the Imprimatur model. Based on this, it define the role of actors for video content service in each step of the operating model, that is Production model, Brokerage model and consumption model. In the operating system, it define the functions and data to control and handle the needed functionality for video content services based on the operational model.

New Interactive TV Service Model based on the MPEG-4 System

  • Kim, Jongho;Jechang Jeong
    • Proceedings of the IEEK Conference
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    • 2002.07a
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    • pp.125-128
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    • 2002
  • In this paper, a new interactive TV service model is proposed. The MPEG-4 system is specified for composing and managing various object streams including user interactions. The data broadcasting model supporting user interactions is designed using MPEG-4 system in our proposal. We evaluate possibility of proposed service model using simulation player. This player supports MPEG-2 TS which contains MPEG-2 video and AC-3 audio streams as a main service and MPEC-4 system data as interactive services as well as user specific EPG information, and XML data, etc as supplemetary services. The player also supports a multi-channel environment. The synchronization between audio and visual data is achieved by DTS and PTS in TS.

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Conferencing Service Interworking in Peer-to-Peer and IMS Networks

  • Sim, Jinsub;Kim, Younghan
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.6 no.9
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    • pp.2136-2152
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    • 2012
  • The growth of Internet technologies and the widespread use of mobile devices have been paving the way for the increasing use of conferencing services. Two types of systems have been designed to provide conferencing services: 1) a conferencing system using session control over a peer-to-peer (P2P) network and 2) an IP Multimedia Subsystem (IMS) conferencing system. The IMS conferencing system was developed to adapt to a server-based centralized system, whereas the benefits of the P2P operational model in providing such conference services are widely acknowledged. However, each system provides conferencing services only to its own users. Therefore, in this paper, we propose an interworking model to support multimedia conferencing service between the P2P environment and IMS networks. We also introduce protocol architecture and some service scenarios. To verify this system model and the design architecture, we perform an actual implementation and show experienced test results.

An Efficient Cluster Based Service Discovery Model for Mobile Ad hoc Network

  • Buvana, M.;Suganthi, M.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.2
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    • pp.680-699
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    • 2015
  • The use of web service has been increased rapidly, with an increase in the number of available services, finding the exact service is the challenging task. Service discovery is the most significant job to complete the service discoverers needs. In order to achieve the efficient service discovery, we focus on designing a cluster based service discovery model for service registering and service provisioning among all mobile nodes in a mobile ad hoc network (MANETs). A dynamic backbone of nodes (i.e. cluster heads) that forms a service repository to which MANET nodes can publish their services and/or send their service queries. The designed model is based on storing services with their service description on cluster head nodes that are found in accordance with the proposed cluster head election model. In addition to identifying and analyzing the system parameters for finding the effectiveness of our model, this paper studies the stability analysis of the network, overhead of the cluster, and bandwidth utilization and network traffic is evaluated using analytic derivations and experimental evaluation has been done.

An Application of Total Quality Management Efficiency Model in the Korean Distribution Industry

  • Yoo, Han-Joo;Park, Jong-Woo;Song, Gwang-Suk
    • International Journal of Quality Innovation
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    • v.10 no.1
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    • pp.25-36
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    • 2009
  • The purpose of this study is to analyze the efficiency of the service quality activity itself by using the DEA Model, in contrast to previous quality evaluation methods, as an attempt to evaluate the service quality activities of the distribution industry. Furthermore, by complementing the shortfalls of the weighted value of the DEA Model, it recommends a DEA/PS Model that is appropriate in the evaluation of service quality activities. Based on this model, the study proposes the SQAE Model, an evaluation tool to complement the traditional measuring method. According to the results of the analysis of 18 sample distribution businesses, there was a discrepancy by business in the results of the Traditional Scoring System and the Evaluation Measuring System. Therefore, it is most desirable to not only be active in service quality activities but also increase efficiency at the same time.

The Improvement of Information Protection Service Cost Model in Public Institution (공공기관 정보보호서비스 대가 모델의 개선 방안)

  • Oh, Sangik;Park, Namje
    • The Journal of Korean Institute of Information Technology
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    • v.17 no.7
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    • pp.123-131
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    • 2019
  • In this paper, related studies were investigated by dividing them into cost-benefit analysis, security continuity services, and SW-centric calculations. The case analysis was conducted on A institutions in the United States, Japan and South Korea. Based on this, an improvement model was prepared through comparison with the current system. The SCS(Security Continuity Service) performance evaluation system-based information protection service cost calculation model is proposed. This method applies a service level agreement(SLA) and NIST Cybersecurity framework that are highly effective through cost-effectiveness analysis and calculates consideration based on characteristics, performance criteria, and weights by information protection service. This model can be used as a tool to objectively calculate the cost of information protection services at public institutions. It is also expected that this system can be established by strengthening the current recommended statutory level to the enforceability level, improving the evaluation system of state agencies and public institutions, introducing a verification system of information protection services by national certification bodies, and expanding its scope to all systems.

A Study on M / M (a, b ; ${\mu}_k$) / 1 Batch Service Queueing Model (M/M(a, b ; ${\mu}_k$)/1 배치 서비스 대기모델에 대한 연구)

  • Lee, Hwa-Ki;Chung, Kyung-Il
    • Journal of Korean Institute of Industrial Engineers
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    • v.21 no.3
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    • pp.345-356
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    • 1995
  • The aim of this paper is to analyze the batch service queueing model M/M(a, b ; ${\mu}_k/1$) under general bulk service rule with mean service rate ${\mu}_k$ for a batch of k units, where $a{\leq}k{\leq}b$. This queueing model consists of the two-dimensional state space so that it is characterized by two-dimensional state Markov process. The steady-state solution and performane measure of this process are derived by using Matrix Geometric method. Meanwhile, a new approach is suggested to calculate the two-dimensional traffic density R which is used to obtain the steady-state solution. In addition, to determine the optimal service initiation threshold a, a decision model of this queueing system is developed evaluating cost of service per batch and cost of waiting per customer. In a job order production system, the decision-making procedure presented in this paper can be applicable to determining when production should be started.

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Theoretical Review of Financial Service System for Households' Financial Problems (가계의 재정문제 해결을 위한 재무서비스 체계의 이론적 검토)

  • 김순미
    • Journal of the Korean Home Economics Association
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    • v.31 no.3
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    • pp.89-100
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    • 1993
  • Recently, comprehensive financial service system based on individual, households' economic security and financial independence has emerged as a professional service system in America, while it has not been studied in our country. In order to develop conceptual model of Financial Service System, this paper reviewed ; 1) the concept of financial problem divided into tow dimension, such as financial resource and financial demand, 2) theories of financial service system, further this work also included the identification of relations between financial problem and financial service system.

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Emotional Behavior Decision Model Based on Linear Dynamic System for Intelligent Service Robots (지능형 서비스 로봇을 위한 선형 동적 시스템 기반의 감정 기반 행동 결정 모델)

  • Ahn, Ho-Seok;Choi, Jin-Young
    • Journal of Institute of Control, Robotics and Systems
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    • v.13 no.8
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    • pp.760-768
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    • 2007
  • This paper introduces an emotional behavior decision model based on linear system for intelligent service robots. An emotional model should make different behavior decisions according to the purpose of the robots. We propose an emotional behavior decision model which can change the character of intelligent service robots and make different behavior decisions although the situation and environment remain the same. We defined each emotional element such as reactive dynamics, internal dynamics, emotional dynamics, and behavior dynamics by state dynamic equations. The proposed system model is a linear dynamic system. If you want to add one external stimulus or behavior, you need to add just one dimensional vector to the matrix of external stimulus or behavior dynamics. The case of removing is same. The change of reactive dynamics, internal dynamics, emotional dynamics, and behavior dynamics also follows the same procedure. We implemented a cyber robot and an emotional head robot using 3D character for verifying the performance of the proposed emotional behavior decision model.