• Title/Summary/Keyword: Service Review

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Roles of Visiting Nurses Defined Based on Long-Term Care Insurance Regulation for the Elderly (노인장기요양보험제도에 의한 방문간호사의 역할.업무분석)

  • Kim, Myung-Hee
    • Journal of Korean Public Health Nursing
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    • v.23 no.2
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    • pp.232-250
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    • 2009
  • Purpose: This study was designed to define the roles, tasks, and activities of home visiting nurses aimed at enhancing the quality of nursing care under the long-term care insurance regulation for the elderly introduced on July 1, 2008 in Korea. Methods: A review of domestic and foreign literature was used to formulate the proposed roles, tasks, and activities of visiting nurses, which were subsequently modified and complemented by the agreement of home visiting nurse experts and acceptance of 127 nurses. Data was collected from 04 June - 17 September 2008 and analyzed concerning frequency and percentile using SPSS ver. 15.0. Results: The established functions of home visiting nurses were direct nursing service provider, case manager, patient educator, decision maker, care coordinator, and research worker. These functions involved 27 different tasks and 167 activities. Conclusion: The roles, tasks, and activities of visiting nurses, established based upon the guidelines of the Long-term Care Insurance Act for the elderly, were verified for their applicability by nurses involved in home care delivery. These parameters will provide a useful tool in developing an assessment to enhance the quality of home-based care for the elderly in Korea.

Study on the Experience of Accidential Losses by Restaurant Customers - Focused on the Opinions of Hospitality Majored Respondents - (레스토랑 고객의 서비스피해경험에 대한 연구 - 호텔 ${\cdot}$ 외식 관련 전공자의 의견을 중심으로 -)

  • Park, Bo-Kyeong;Lee, Eun-Soo;Chong, Yu-Kyeong
    • Journal of the Korean Society of Food Culture
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    • v.21 no.4
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    • pp.406-413
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    • 2006
  • This study investigated legal environments on customers' experiences of accidential losses in a restaurant service. A wide review of the cases showed that restaurant customers' experiences of accidential losses are classified into 11 types as follows; loss of personal belongings with posted warning, loss of personal longings without posted warning, injuries in a restaurant with posted warning, injuries in a restaurant without posted warning, injuries while eating, food poisoning, injuries from defective tablewares, allergic reactions, illegal or unsanitary food supplies, and false labeling of countries of origin. The results of this exploratory study revealed that the respondents had experienced some out of those 11 incidents in average 2.6 times in all of their restaurant visits, and the incidents frequently happened in independent restaurants rather than in fast-food establishments, family restaurants, or hotel restaurants. The results also showed that the accidents from illegal or unsanitary food supplies was happened most frequently and false labeling of countries of origin was mostly anticipated increasing in the future.

Researching Quality Assessment of Systematic Reviews in the Journal of Chuna Manual Medicine for Spine & Nerves (척추신경추나의학회지에 게재된 체계적 문헌 고찰의 질 평가 연구)

  • Jung-Sik Park;Hyung-Ho Lim
    • The Journal of Churna Manual Medicine for Spine and Nerves
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    • v.18 no.2
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    • pp.9-21
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    • 2023
  • Objectives This study amied to assess the reporting quality of systematic reviews(SRs) in the Journal of Chuna Manual Medicine for Spine & Nerves (JCMM). Methods SRs in JCMM from January 2000 to June 2023 were selected using the Research Information Sharing Service(RISS) and JCMM homepage. Two independent researchers reviewed SRs and evaluated their reporting quality using AMSTAR 2. Results A total of 51 SRs were included for assessment. The evaluation revealed 21 studies as having critically low quality, and 30 as having low quality the reporting of items in the studies ranged from a maximum of 81.2% to a minimum of 56.3%. On average, SRs reported 11.1 out of the total 16 items for AMSTAR 2 reporting quality. Conclusions To improve the quality of SRs published in JCMM, it is recommended to conduct SRs based on AMSTAR 2 and adhere to PRISMA 2020 guidelines.

The Relationship between Human Rights Protection Trade Norms and WTO Agreement-focused on Conflict and Harmonization and Development of Domestic Trade Norms (인권보호 무역규범과 WTO협정의 관계-충돌과 조화 그리고 국내무역규범의 발전방안을 중심으로)

  • Hyun-Chul Kim;Hag-Min Kim
    • Korea Trade Review
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    • v.47 no.5
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    • pp.201-221
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    • 2022
  • This study aims to analyze a harmonious approach between trade norms for the protection of human rights and the WTO agreements is increasingly necessary and important. conflicts and harmonization that may occur between major human rights protection trade norms and WTO agreements were comprehensively reviewed. The hard legalization of corporate social responsibility for sustainable development, such as human rights protection, was in conflict with the WTO Agreement, which was based on the principle of non-discrimination. As the currently expanding human rights protection trade norms reflect differences in the positions of developed and developing countries, it was also pointed out that there may be disputes over WTO compatibility and distorted protectionism measures. Accordingly, the applicability of the general exceptions to Article 20 of the GATT were reviewed together, and Article 20(a) of GATT, "necessary to protect public morals" may differ between developed and developing countries, and thus limitations were also considered. At the same time, When it is necessary to take regulatory measures such as prohibition of imports from a specific country for human rights protection, it was reviewed and proposed domestic trade norms revision.

A Study on Logistics Integration Strategies of Korean Shipping Companies (국내 해운기업의 물류통합 전략에 대한 연구)

  • Hyung-Jin Chun
    • Korea Trade Review
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    • v.47 no.5
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    • pp.181-200
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    • 2022
  • After the COVID-19 pandemic, a global economic downturn and a recession in the shipping market are expected, it is important for domestic shipping companies to establish appropriate strategy in response to the recession. Accordingly, domestic shipping companies should grow into integrated logistics companies that combine shipping and logistics in the future. And for this purpose, it is necessary to actively promote logistics integration with external shipping and logistics companies. This paper presents the direction of logistics integration for domestic shipping companies to develop as integrated logistics operators with competitiveness in the global shipping market, and presents detailed alternatives. Domestic shipping companies lack the infrastructure such as ships, port terminals, and warehouses, so they have a weak capacity to independently promote logistics integration. At the shipping company level, a logistics integration promotion strategy should be established, and accordingly, logistics infrastructure, service network, and logistics integration operating system should be established. The government should provide tax benefits for logistics integration, financial support for M&As led by domestic shipping companies, a standardized information sharing system, and preparation of educational courses for nurturing digital manpower.

An Analysis of Factors Influencing on Chinese Agricultural Exports to Korea (중국 농수산품의 대(對)한국 수출 영향요인 분석)

  • Ji-Eun Pyeon;Eun-Young Nam
    • Korea Trade Review
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    • v.47 no.5
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    • pp.39-57
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    • 2022
  • This study aims to analyze the factors influencing exports of agricultural products(HS01~HS24) from China to Korea by estimating the gravity model with panel data from 31 provinces in China. The results of the empirical analysis from the panel Tobit model are as follows: The effects of GDP and GDP per capita on agricultural exports are reversed, but their impacts are different on exports of each product, notably HS03, HS07 and HS20. As expected, distance decreases Chinese agricultural exports, and the impact of the relative exchange rate variable is also statistically significant, although it differs from product to product. However, differences in latitude, which considers the heterogeneity of climate and agricultural production conditions between Korea and each Chinese region, does not seem to affect agricultural exports to Korea. The road length, which affects the logistical conditions of each province in China, is not statistically significant either. On the other hand, increases in the number of Chinese visitors to Korea raises the amount of Chinese agricultural exports, including exports of HS03 and HS20. The results also shows that after the Korea-China FTA agreements, agricultural exports have actually decreased, especially exports of non-processed agricultural products, such as HS07.

An Empirical Study on Motivation Factors Affecting Logistics and Trade Startup (물류, 무역 창업에 영향을 미치는 동기요인에 관한 실증연구)

  • Choong-Bae Lee;Eui-Jun Lee;Jin-Ho Noh
    • Korea Trade Review
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    • v.46 no.5
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    • pp.153-171
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    • 2021
  • The purpose of this study is to compare and derive the importance of motivating factors for start-up when deciding to start a business in the logistics and trading industries, and to compare, derive, and identify which motivating factors have an important influence on the start-up decision. In this study, 4 high-level factors such as career factors, policy/institutional factors, environmental factors, and economic factors and 12 low-level factors were derived from those four factors. Based on this, a questionnaire was distributed to established and prospective entrepreneurs, and the results were analyzed using the AHP (Analytic Hierarchy Process) technique. Manufacturing companies recognized the individual's capabilities and government support for them as important. Beside, service companies recognized the industrial environment that could generate economic benefits as important. Although there are differences in perception by group, it can be seen that factors that are recognized as important within each group have connectivity and show the same directivity.

Effects of Experimental Attitude and Perceived Privacy Protection on the Satisfaction and Loyalty: A Case of Unmanned Convenience Store (무인편의점 이용객의 실험태도와 개인정보보호가 만족도 및 충성도에 미치는 영향에 관한 연구)

  • Sai Wang;Tae-Woo Roh;Jin-Ho Noh
    • Korea Trade Review
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    • v.46 no.4
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    • pp.17-37
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    • 2021
  • This study aims to examine the effects of experimental attitudes and perceived personal information protection on satisfaction and loyalty for Chinese consumers who use unmanned convenience stores. The important results of this study are as follows. First, consumers' perception of the experimental servicescape of unmanned convenience stores in China has an effect on the consumer's experimental attitude. Consumers' perception of experimental diversity in unmanned convenience stores in China has an effect on the consumer's experimental attitude. Second, consumers' perception of the information quality of unmanned convenience stores in China has an impact on the consumer's personal information protection. Consumers' perception of the service quality of unmanned convenience stores in China has an impact on consumer's personal information protection. Third, consumers' perception of personal information protection in unmanned convenience stores in China has an effect on the consumer's experimental attitude. Fourth, consumers' perception of personal information protection in unmanned convenience stores in China has an effect on consumer satisfaction with experiments. Consumers' perception of the experiment attitude of unmanned convenience stores in China has an effect on the consumer's satisfaction with the experiment.

A The Effect of Trust Transference on Shopping Behavior in Live Streaming Commerce (라이브 스트리밍 커머스 수용과정에서 신뢰전이가 쇼핑행동에 미치는 영향)

  • In-Won Kang;So-Jeong Yoon;Eun-Jong An;Lan Yang
    • Korea Trade Review
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    • v.47 no.1
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    • pp.25-42
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    • 2022
  • This study identified consumers' shopping behavior in live streaming commerce. To this end, this study put the uncertainty issue of live shopping and the transfer of trust at the center of the discussion. The verification of the research model resulted in the following conclusions. First, reduced uncertainty in live shopping was a factor in increasing the level of involvement and attachment in the service. These results showed that resolving uncertainty in newly introduced services is a key factor in determining users' positive attitudes. Second, the trust in shopping sites influenced the current live shopping attitude. This is because the transfer of trust is also valid in live shopping, which demonstrated the importance of building trust. Third, this study proposed and validated a research model that could systematically understand the consumption process of live streaming shopping. Furthermore, this study provides a beneficial implication for those who want to use live shopping in practice.

Text Network Analysis of Korean Trade Stakeholder's Interactions - A Focus on the Trade Ministry and the Legislature (통상 이해관계자 간 상호작용 관련 텍스트 네트워크 분석(TNA) - 한국 통상부처와 입법부 관계를 중심으로)

  • Bomin Ko
    • Korea Trade Review
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    • v.45 no.6
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    • pp.23-43
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    • 2020
  • This study aims at analyzing the interactions between two of the most significant trade stakeholders in Korea, the Trade Ministry and the Legislature, using text network analysis. Tackling seven Action and Plan Reports for Requests from Parliamentary Inspection released by the National Assembly, this paper conducts a topic modelling analysis, particularly focusing on the reports for the three trade-related institutes: the MOTIE headquarter, Korea Trade Insurance Corporation, Korea Trade and Investment Promotion Agency. According to the analysis, such traditional topics of the MOTIE as enterprise, industry, business, management, development were frequently appeared in the reports. Trade-related topics including export, trade, commerce, investment, overseas, domestic, dispute, cooperation, efficiency, negotiation, service, promotion were repeatedly shown. Lastly, a case study on 2019 Parliamentary Inspection Report showed specific trade-related topics and relevant contents that raised issues in that year. This analysis implies that the text data driven from the Parliamentary Inspection Reports between the MOTIE and the National Assembly, can be established as so called 'trade policy information system' which are valuable not only for the two but also the rest of the trade stakeholders in Korea.