• ETRI Journal
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• 제34권3호
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• pp.341-351
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• 2012

We deal with a resource allocation problem for multimedia service discrimination in wireless networks. We assume that a service provider allocates network resources to users who can choose and access one of the discriminated services. To express the rational service selection of users, the utility function of users is devised to reflect both service quality and cost. Regarding the utility function of a service provider, total profit and efficiency of resource usage have been considered. The proposed service discrimination framework is composed of two game models. An outer model is a repeated Stackelberg game between a service provider and a user group, while an inner model is a service selection game among users, which is solved by adopting the Kalai-Smorodinsky bargaining solution. Through simulation experiments, we compare the proposed framework with existing resource allocation methods according to user cost sensitivity. The proposed framework performed better than existing frameworks in terms of total profit and fairness.

• 한국항공운항학회지
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• 제25권1호
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• pp.11-22
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• 2017

Aviation/tourism industry has a unique characteristic of high inter-dependance between customer and service-provider. It is the mental condition of service-provider that could influence on the attitude of the service-provider. Thus, it is important to manage the mental condition of the service employees to enhance a company's financial performance. This paper tries to analyze the combined model of both policy acceptance and service profit chain(SPC) models. First, service policy acceptance model tells how the service policy acceptance, which consists of policy compliance, trust, participation and policy failure, would influence on SPC model. According to empirical research, it was found that both the employees' policy compliance and the policy trust have a positive significant impact on their participation on service policy. In the policy acceptance model, the employee's voluntary participation based on their trust and compliance of the policy was proven to have a positive effect on increasing job satisfaction and customer orientation. Regarding SPC model, their participation in the policy had the strongest impact among variables on customer orientation. Such results implies the employees' participation on the policy could become the starting point to enhance the customer value.

• 산업경영시스템학회지
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• 제38권2호
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• pp.91-100
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• 2015

In this study, we propose an efficient two-phase heuristic policy, called an acceptance tolerance control policy, for Infrastructure as a Service (IaaS) cloud services that considers both the service provider and customer in terms of profit and satisfaction, respectively. Each time an IaaS cloud service is requested, this policy determines whether the service is accepted or rejected by calculating the potential for realizing the two performance objectives. Moreover, it uses acceptance tolerance to identify the possibility for error with the chosen decision while compensating for both future fluctuations in customer demand and error possibilities based on past decisions. We conducted a numerical experiment to verify the performance of the proposed policy using several actual IaaS cloud service specifications and comparing it with other heuristics.

• Journal of Communications and Networks
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• 제18권6호
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• pp.962-974
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• 2016

We are concerned with whether a vertically integrated broadband and content provider can unreasonably advantage itself over competing content providers, either by selling quality-of-service (QoS) to content providers at unreasonably high prices, or by refusing to provide access to QoS to competing content. We address this question by modeling the competition between one such vertically integrated provider and one over-the-top (OTT) content provider. The broadband provider decides whether to deploy QoS, and if so it also determines the QoS price if sold to either the OTT content provider or directly to users. We analytically determine when the broadband provider will sell QoS and when the OTT content provider or users will purchase QoS. We characterize the optimal QoS and video service prices. The Internet service provider (ISP)'s market share increases with the difference in the value of the two video services and decreases with the difference in the corresponding costs. Numerical results illustrate the effect of QoS price on content price, the variation of prices and profit with QoS price, and the variation of prices and market shares with the benefit of QoS. The ISP may sell QoS to users at a lower price than when QoS is sold to the OTT provider.

• 한국콘텐츠학회논문지
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• 제19권4호
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• pp.79-90
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• 2019

최근 들어 다수의 클라우드 서비스 제공자가 클라우드 컴퓨팅 서비스를 제공함으로써 각 제공자는 더 많은 사용자를 확보하기 위해 치열한 경쟁을 벌이고 있다. 서비스 제공자별 컴퓨팅 자원의 구성 및 서비스 제공 부하가 다르기 때문에 사용자는 다양한 수준의 서비스 품질을 경험할 수 있다. 따라서 클라우드 서비스 시장에서 더 많은 사용자를 확보하여 수익을 최대화하기 위해서는 서비스 품질에 대한 가장 합리적인 가격을 결정하는 것이 매우 중요하다. 본 연구에서는 두 명의 서비스 제공자가 존재하는 멀티미디어 클라우드 서비스 시장에서 두 제공자 간 서비스 가격 경쟁에 대해 다룬다. 두 명의 클라우드 서비스 제공자가 최적의 가격을 결정하여 상호 경쟁하고 자신의 이익을 최대화할 수 있는 가격 산정 방법을 비협력 게임 이론으로 설명한다. 이를 위해 멀티미디어 클라우드 서비스의 제공 프로세스를 대기행렬 시스템으로 모형화하고, 분석 결과를 바탕으로 복점 멀티미디어 클라우드 서비스 시장에서 가격 경쟁 문제를 제안한다.

• 디지털융복합연구
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• 제8권1호
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• pp.11-26
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• 2010

본 연구는 모바일 콘텐츠 서비스에 대한 신뢰성 구축을 위하여 기술과 조직(공급자)의 역할에 대한 프래임웍을 고찰하는데 목적이 있다. 관광은 지역관광객 유치를 통하여 지역의 경제활성화에 중요한 정책대상으로 빠르게 시장이 성장하고 있다. 또한 인턴넷 확산에 따른 다양한 관광콘텐츠 서비스가 개발되고 있고 최근 유비쿼터스 환경에 적합한 관광콘텐츠 서비스가 개발되고 있다. 본 연구에서는 지방정부가 지역의 다양한 관광자원과 관광숙박시설, 음식점 등을 모바일 디바이스를 통해 서비스 추진시 지속적인 신뢰성을 확보하기 위하여 초기와 지속화 단계별로 기술과 운영조직간의 역할을 표적집단면접법(focus group interview)을 통해 변수를 도출하고 중요도를 분석하였다. 연구결과에서 모바일 콘텐츠 서비스의 지속적 신뢰성 구축을 위하여 초기단계에서는 기술 신뢰성에 대한 중요성이 높게 나타났으며, 지속적 신뢰를 위해서는 관광부문에 참여하고 있는 다양한 공급자들의 역할이 중요한 것으로 분석되었고, 이에 따른 모바일콘텐츠 서비스 신뢰성 유지를 위한 기술과 조직간에 역할의 변화가 필요한 것으로 볼 수 있다. 본 연구는 모바일 서비스 신뢰성 구축을 위하여 유비쿼터스 환경에 적합한 콘텐츠 서비스 개발시 기술개발과 운영조직간의 역할 변화를 제시하였다.

• 한국경영과학회지
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• 제34권4호
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• pp.185-204
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• 2009

The USIM(universal subscriber identity module)-unlock introducing in July 1, 2008 might be led to a significant change that mobile service provider's dominance is considerably dispersed to the handset manufacturer and distributor. Under USIM-unlock environment, mobile service provider, handset manufacturer, and distributor have to make their decisions on their handset distribution channel strategies: the closed distribution channel strategy or the open distribution channel strategy. The change of distribution channel strategy between members in distribution channel can be understood as a matter of strategy choice, and we have developed a theoretical model and analyzed how to make a decision for the member's optimal distribution strategy based on 3-person game model between members of mobile phone distribution channel, under both of '1 subscriber-1 handset' and '1 subscriber-multiple handset' assumptions. Under '1 subscriber-1 handset' assumption, the closed strategy controlled by mobile service provider is all players' optimal solution because the maximum size of the mobile phone market is limited by subscribers. But, as total expected profit by the handset and distribution subsides is a deficit, mobile service provider have to choose the open strategy and consider the conversion to MNO(mobile network operator). Under '1 subscriber-multiple handset' assumption, mobile service provider is trying to find the way how to lock-in its service and mobile phone and how to maximize ARPU(average revenue per unit), while handset manufacturer and distributor have to look for the way how to maximize the mobile phone market using their own marketing efforts, because it is expected that total mobile handset demand for the open market is bigger than demand for the closed market under '1 subscriber-multiple handset' assumption.

• Asia pacific journal of information systems
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• 제13권3호
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• pp.85-106
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• 2003

Recently, firms which have offered a "free Internet service" to their customers, are considering a "charged Internet service" for increasing a company's profit. But they have doubts about the results, because consumers may fly away from their web-site easily and may discontinue using their services. The purpose of this study is to investigate which factors make consumers use the charged Internet services. To do this, the factors, which are ease of using the service, usefulness of the service, the reputation of the service provider, service cost, and the intention to use the service as a mediator, are analyzed. To achieve this research objective, a structural equation model was constructed and a field study method was used. The findings are summarized as follows: First, ease of using the service, usefulness of the service, and service cost have significant impacts on the charged Internet service usage through the intention to use. Especially, although service cost influences on the service usage largely, the usefulness of the service has a bigger impact on the charged Internet service usage than service cost. Second, the reputation of the service provider does not have any impact on the service usage. Third, consumers using only the free Internet service tend to hesitate about using the "charged Internet service" because they doubt its ease of use and usefulness in spite of the service cost.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제12권5호
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• pp.1973-1991
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• 2018

Multimedia applications over wireless networks have been evolving to augmented reality or virtual reality services. However, a rich data size compared to conventional multimedia services causes bandwidth bottlenecks over wireless networks, which is one of the main reasons why those applications are not used widely. To overcome this limitation, bandwidth aggregation techniques, which exploit a multi-path transmission, have been considered to maximize link utilization. Currently, most of the conventional researches have been focusing on the user end problems to improve the quality of service (QoS) through optimal load distribution. In this paper, we address the joint pricing and load distribution problem for multi-homing in heterogeneous wireless access networks (ANs), considering the interests of both the users and the service providers. Specifically, we consider profit from resource allocation and cost of power consumption expenditure for operation as an utility of each service provider. Here, users decide how much to request the resource and how to split the resource over heterogeneous wireless ANs to minimize their cost while supporting the required QoS. Then, service providers compete with each other by setting the price to maximize their utilities over user reactions. We study the behaviors of users and service providers by analyzing their hierarchical decision-making process as a multileader-, multifollower Stackelberg game. We show that both the user and service provider strategies are closed form solutions. Finally, we discuss how the proposed scheme is well converged to equilibrium points.

• 한국임상보건과학회지
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• 제3권1호
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• pp.276-289
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• 2015

Purpose. To efficiently manage hospitals, this study aims to analyze the general characteristics, common-type balance sheet, common-type profit and loss statement and financial ratio of a tertiary general hospital and use the results as basic data for future hospital development by comprehending causes for problems and analyzing hospital management. Methods. By using information about a tertiary general hospital, located in A Metropolitan City, provided through Alio (www.alio.go.kr), a public organization information provider, Health Insurance Review & Assessment Service, and Ministry of Health and Welfare, this study used data during 3 years(2011 to 2013) by analyzing the general characteristics, common-type balance sheet, common-type profit and loss statement, industrial mean ratio and financial ratio of hospitals. Results. This study came to the following conclusions through the general characteristics, common-type balance sheet, common-type profit and loss statement, industrial mean ratio, financial ratio, circular chart and ROI by analyzing the data from 2011 to 2013. Conclusions. Overall, A Tertiary General Hospital showed an increase in fixed cost due to the construction of J Hospital and even in the size of capital and assets. It also showed an increase in medical profit, but the increase of its medical cost was higher, resulting in a financial loss. Especially, this hospital showed a slight decrease in net profit, featuring a reduction in inventory turnover. When the management of A Tertiary General Hospital was predicted based on such features, this hospital is expected to improve its profit structure through the opening of J Hospital, and it is necessary for this hospital to increase and sustain the turnover rate of inventories accumulated by managing them better.