• Title/Summary/Keyword: Service Physical Environment

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A Qualitative study on Daily Life Experiences of Korean Elderly Welfare Recipients: Focused on Time and Space on Daily lives (국민기초생활보장 수급노인의 일상생활 경험에 대한 질적 사례연구 - 시간과 공간적 맥락을 중심으로)

  • Ju, Kyong Hee;Kim, Hee Joo;Kim, Se Won;Oh, Hye In
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.200-218
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    • 2015
  • The purpose of the present study was to examine daily lives of elderly welfare recipients and their experiences with social welfare services. Researchers collected and analyzed data through individual interviews with 11 elderly welfare recipients. A major theme in the time context was "Daily lives enduring physical and mental sufferings alone and mismatches of social welfare services": 'Starting same tedious days: trading diligent work for basic living assistance', 'Forced ritual of having meals', 'Struggle with depressing night: not attentive welfare services at closing hours', 'Welfare services suspended in holidays', 'Mind and body withered by economic hardship in winter', 'Social support for enduring weary lives'. In the space context, a major themes was "Inadequate welfare services and social interaction in the context of social isolation": 'Unhygienic and unsafe living environment', 'Hiding places: spending tedious days in vacant lots', 'Community welfare centers useful only for healthy elderly', 'Differences and similarities of elderly in urban and rural areas', 'Receiving restricted medical services at hospitals', 'Hard-to-reach public institutions', 'ambivalence about living as welfare recipients'. Based on the findings, the researchers proposed implications for policy and practice to improve elderly welfare recipients' quality of life.

The Effect of Servicescape of an Eco-friendly Restaurant on Customer Perceived Value, Attitude and Behavior Intention (친환경 레스토랑의 서비스스케이프가 소비자의 지각된 가치, 태도 및 행동의도에 미치는 영향)

  • Choi, Won-Sik;Lee, Soo-Bum
    • Culinary science and hospitality research
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    • v.18 no.5
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    • pp.45-62
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    • 2012
  • The purpose of this study is to secure the basic data for the physical environment of an eco-friendly restaurant by surveying and analyzing customer perceptions of the servicescape of an eco-friendly restaurant and to verify the organic causation of the servicescape of an eco-friendly restaurant and customer perceived value, attitude and behavior intention. The samples for empirical analysis were selected from the customers over 20 years who lives in Seoul and Kyung-gi suburbs have experienced visiting eco-friendly restaurant or green restaurant more than once a month. Total 300 copies of questionnaire were distributed for the survey from the second day to the fifteenth day of April for 14 days, and total 264 (88.0%) copies of survey questionnaire except for some questionnaires that had much strong lean tendency or the missing value was discovered. The research results are as follows; when a customer recognizes an eco-friendly restaurant favorably, he or she considers that servicescape plays an important role in deciding perceived value through tangible and intangible perceived values. Since, customer perceived value has a positive effect on attitude and behavior intention, the customer considers as affected on his/her behavior intention when satisfied with the eco-friendly restaurant, which is considered that positive customer attitude will have an effect on behavior intention. Thus, it is considered based on this in-depth analysis result that maintaining and providing servicescape of high standard in the manager's perspective will have a direct effect on ensuring tangible outcomes.

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A Study on Blood Management System based on SIP for Ubiquitous Healthcare service (유비쿼터스 헬스케어 서비스를 위한 SIP 기반 혈액관리 시스템에 관한 연구)

  • Park, Yong-Min;Oh, Young-Hwan
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.10B
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    • pp.1222-1232
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    • 2011
  • RFID/USN core technologies for ubiquitous computing, It is possible to use variety of sensors, direct processors, and wireless network technology that easily collect the actual physical environment and can monitor information remotely. Especially the healthcare industry and services combined with U-Healthcare that have international competitiveness in the medical field. But the USN, standard management system of RFID such as EPCglobal architecture framework, the lack of interoperability issues and the global sensor network implementation. In this paper, a system for managing sensor nodes of the USN, USN of SIP-based management system (UMS) is proposed. UMS support Session Initiation Protocol (SIP), provide session management and mobility capabilities, that is based on Internet standard protocol. UMS architecture of the existing SIP architecture, added USN User Agent (UUA) and the USN Name Server (UNS) that the location of sensor nodes should be possible to trace. UUA on behalf of the limited capacity of the location of the sensor nodes to perform the registration process, UNS to track the location of the sensor nodes to provide name resolution services. The proposed management system has the advantage of internet applications such as Web services interoperability and easy to recycle existing resources with other SIP-based because it uses the Internet standard protocol SIP. In this paper we propose is based on the UMS blood temperature management system is verified through the scenario.

Factors Influencing Stress Coping Behaviors of Elementary Students in Korea (한국 초등학생들의 스트레스 대응 행동에 영향을 미치는 요인)

  • Lee, Chung-Yul;Lee, Gyu-Young;Jeon, Kyoung-Mi;Park, So-Hyun;Hong, Yoon-Mi;Lee, Hyeon-Kyeong
    • Korean Journal of Health Education and Promotion
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    • v.26 no.5
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    • pp.1-13
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    • 2009
  • Objectives: The purpose of this study was to examine factors influencing stress coping behaviors of elementary students in Korea. Methods: This study used a descriptive comparative survey design. A total of 1,161 elementary students voluntarily participated in the study from 10 schools at three regional levels (large and medium-sized cities, and rural towns). Coping behaviors were measured by the modified Ways of Coping Checklist. The data were analyzed using descriptive statistics, t-test, ANOVA, and multiple regression. Results: The most commonly used stress coping behavior reported by the participants was mystic coping, followed by positive coping, and negative coping. Students living in the large city and female students tended to use more coping behaviors than students living in the medium-sized city or rural towns and male students, respectively. Positive coping behaviors were associated with high school performance while myotic coping behaviors were associated high life satisfaction. Conclusion: Elementary students who are males, dissatisfied with their lives, or living in large cities or rural towns tended to be at risk for poor coping. There were differences in factors influencing coping behaviors by type of coping behaviors. An approach to building a successful coping behavior that is specifically tailored to the gender subsets of population and region-specific social and physical environment is recommended.

Design and Implementation of a Subscriber Interface Management System in ATM Network (ATM망을 위한 가입자 인터페이스 관리 시스템의 설계 및 구현)

  • Lee, Byeong-Gi;Jo, Guk-Hyeon
    • Journal of KIISE:Computing Practices and Letters
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    • v.5 no.6
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    • pp.782-792
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    • 1999
  • 효과적인 ATM 망의 관리는 연결 지향 환경, 다양한 서비스 등급, 대규모 트래픽, 가상 망 구성 그리고 여러가지 트래픽 유형 등과 같은 다양한 ATM 특성을 다룰 수 있어야만 한다. 이를 위해 ATM 포럼에서는 ATM 장치, 사설망, 공중망 및 그들간의 상호작용을 지원하기 위한 ATM 망 관리 참조 모델을 정의하였으며, 그 중 하나가 서로 다른 판매자로부터의 ATM 장비들간의 상호동작성을 보장하기 위해 SNMP 기반 망 관리 프로토콜을 통해 상호 연결된 인터페이스를 관리할 수 있도록 정의된 통합 지역 관리 인터페이스(ILMI) 프로토콜이다. ILMI의 목적은 두 인접한 ATM 장치로 하여금 그들 간에 공통의 ATM 링크에 대한 동작 파라메타를 자동적으로 구성할 수 있도록 함으로서, 관리자에 의해 수동 구성이 아닌 ATM 장치 상호간의 플러그 앤 플러그 기능을 지원하는데 있다. 본 논문에서는 이러한 ILMI 기술을 바탕으로 공중망 ATM 교환기에 연결된 가입자의 물리 인터페이스, ATM 계층 인터페이스, VPC 및 VCC의 구성 및 상태 정보를 효율적으로 관리하며, 가입자 시스템의 ATM 주소를 자동으로 등록, 관리할 수 있도록 하는 가입자 인터페이스 관리 시스템(SIMS)을 설계하고, 구현하였다. Abstract An effective ATM management must address the various features of ATM such as connection-oriented environment, varying class of service, large scale traffic, virtual network configurations and, and multiple traffic types. For this, ATM network management reference model defined by ATM Forum describes the various types of network management needed to support ATM devices, private networks, public networks, and the interaction between them. One of these types is Integrated Local Management Interface (ILMI) defined to manage interconnected interface through SNMP-based network management protocol for ensuring the interoperability of ATM devices from different vendors. The purpose of ILMI is to enable two adjacent ATM devices to automatically configure the operation parameters of the common ATM link between them and then to provide a Plug and Plug function to any ATM devices with not a passive configuration by manager but a automatic configuration. This paper design and implement a Subscriber Interface Management System (SIMS) which provide automatic registration and management of ATM address of subscriber system and efficiently manages physical interface of subscriber who is connected to public ATM switch, ATM layer interface, configuration information and status information of VPC and VCC.

An Integrated Review on Main Caregiver's Burden of Elderly in Korean Nursing Home (한국 요양시설 노인의 주 돌봄자 부담감에 대한 통합적 고찰)

  • Kim, Eun Jeong;Sung, Kyung Mi
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.267-277
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    • 2019
  • The purpose of this study is to investigate the burden of caring for the care-givers of the elderly in Korea by using an integrated literature review method. A total of 23 studies were analyzed using a search database. When care-givers had higher sense of filial and guilt or more than two diseases, they showed high level of feeling of burden. Also, they had high level of feeling of physical burden by their oldness, service period (especially at the period of 1-3 years). In the feeling of economic burden, they had high level of feeling of burden by their oldness, or elderly's disease periods. The feeling of burden by psychological condition was found in elderly in aged and the beginning of admission of nursing home. The feeling of burden by environment situation was found when the functional status of the elderly was bad. Therefore, we need to concern care-givers's feeling of burden with elderly people in the nursing home. In the future, I believe that the findings of this study will be helpful for development of the intervention program for alleviate burden for the care-giver.

An Efficient Personal Information Collection Model Design Using In-Hospital IoT System (병원내 구축된 IoT 시스템을 활용한 효율적인 개인 정보 수집 모델 설계)

  • Jeong, Yoon-Su
    • Journal of Convergence for Information Technology
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    • v.9 no.3
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    • pp.140-145
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    • 2019
  • With the development of IT technology, many changes are taking place in the health service environment over the past. However, even if medical technology is converged with IT technology, the problem of medical costs and management of health services are still one of the things that needs to be addressed. In this paper, we propose a model for hospitals that have established the IoT system to efficiently analyze and manage the personal information of users who receive medical services. The proposed model aims to efficiently check and manage users' medical information through an in-house IoT system. The proposed model can be used in a variety of heterogeneous cloud environments, and users' medical information can be managed efficiently and quickly without additional human and physical resources. In particular, because users' medical information collected in the proposed model is stored on servers through the IoT gateway, medical staff can analyze users' medical information accurately regardless of time and place. As a result of performance evaluation, the proposed model achieved 19.6% improvement in the efficiency of health care services for occupational health care staff over traditional medical system models that did not use the IoT system, and 22.1% improvement in post-health care for users who received medical services. In addition, the burden on medical staff was 17.6 percent lower on average than the existing medical system models.

Study on about Emotional Labor Experience of Social Workers through Thematic Analysis : Focusing on Social Workers in P City Case (주제분석을 통한 사회복지 종사자의 감정노동 경험 연구: P시 사례를 중심으로)

  • Suh, Borahm
    • The Journal of the Korea Contents Association
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    • v.19 no.3
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    • pp.31-47
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    • 2019
  • This study analyzes the emotional labor experiences of 8 social workers in social welfare facilities and public institutions by thematic analysis method with interveiws with them. Six categories and Twenty two themes concerning the emotional labor experience were derived from the analysis. Six categories are as follows: 'work life as a target for anger', 'unsafe workplace', 'emotional labor that ruins life', 'overcoming hurt emotion', and 'living with emotional labor'. Social workers are constantly required to perform emotional labor providing services to clients in the field of practice, and they also suffer verbal abuse from clients. Social workers feel the pressure of work in the environment that does not tolerate mistakes and they must keep their safety on their own. In these cases, emotional labor has effects on the physical and mental health of workers. The problem of emotional labor is difficult to solve and there might not be no choice but to endure. This study suggests practical and policy measures for social workers based on the results of the analysis. Policy suggestions are as follows: safety assurance for social workers, establishment of base facilities for employee support, human rights education for employees, preparation of super vision system, and the provision of a mental health care system.

Effects of Selection Attributes on Satisfaction and Loyalty of Multiplex Cinemas: Combining Quantitative and Qualitative Methods (멀티플렉스 영화관의 선택속성이 만족도, 충성도에 미치는 영향: 질적/양적 방법의 혼합)

  • CHO, Eun-Jeong;NAM, Chae-Eun;CHA, Ha-Young;SHIN, Jung-Hyung;HAN, Young-Wee
    • The Korean Journal of Franchise Management
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    • v.10 no.2
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    • pp.49-58
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    • 2019
  • Purpose - As the growth potential of the cultural contents industry steadily grows, the cinemas industry is growing fast especially due to popularity and commerciality. The recent in the cinemas industry is evolving on multiplex cinemas that combine cultural facilities such as theaters, restaurants, and shopping centers. Due to the rapid growth of multiplex cinemas, many researchers have studied the characteristics of visiting customers in Korea. Among them, selection attribute of multiplex cinemas, including the service quality and physical environment, is important because it may examines the cause of customer 's behavior. Thus, this research focuses on the effects of the selection attributes of the multiplex cinemas on customer satisfaction and their loyalty. This research suggests the guidelines for how cinemas should manage their customers and build their customers satisfaction and loyalty that improve business performance. Research design, data, and methodology - This study tests the structural relationship between selection attributes of multiplex cinemas, customer satisfaction, and loyalty. selection attributes of multiplex cinemas divide into five sub-dimensions such as movies facility quality, services, cleanliness, accessibility, and snack bars quality. In order to examine the purposes of this research, research model and hypotheses were developed. All constructs were measured with multiple items developed and tested in the previous studies. The data were collected from 100 students in their 10-20s and were analyzed using SPSS 22.0, SmartPLS 3.0 and fsQCA program. Result - The findings of this research are as follows. First, all selection attributes except cleanliness have significant positive impacts on customer satisfaction and loyalty. Second, customer satisfaction has significant positive impact on loyalty. Third, as a result of fsQCA, high satisfaction and high accessibility were the necessary conditions on loyalty. Fourth, the necessary conditions for male and female groups were different. Conclusions - The implications of this study are as follows. Overall, multiplex cinemas should manage selection attributes basically regardless of the type of theater. Especially, cleanliness was not significant, but the customer probably consider it an essential and basic factors. Also, they are able to manage the selection attributes differently depending on the type of gender. For the male customers, it is effective that centralized strategy and for female customers, it is effective that emphasized the multiplex cinemas image.

Comparison of Job Satisfaction among Employees according to Hospital Type (병원 형태에 따른 재직자 만족도 비교연구)

  • Kim, Cheol;Kwang-Hwan, Kim;Byoung Kwon, Lee;Hey-Jeong, Hwang
    • Journal of Digital Policy
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    • v.1 no.2
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    • pp.71-77
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    • 2022
  • The purpose of this study is to analyze the job satisfaction of hospital workers according to the type of hospital and to provide basic data for successful hospital management. For data analysis, frequency analysis and chi-square analysis are performed for general characteristics, and Kendall's tau correlation analysis is performed to see the correlation between statistically significant factors among job environment, value realization, organizational characteristics, and individual ability factors. did A total of 241 people working at primary, secondary, and tertiary medical institutions were surveyed. Among the value realization factors in the research results, self-esteem and rewarding (p<0.05), autonomy and creativity (p<0.05), and among personal competencies factors, workload (p<0.05) were statistically A significant difference was seen. Value realization and personal competence factors were found to influence job satisfaction (p<0.001). In conclusion, the most basic for the qualitative and quantitative growth of the hospital should be the job satisfaction of the internal members, on the basis of which positive medical services should be provided to the patients.