• Journal of Software Engineering Society
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• v.26 no.2
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• pp.45-52
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• 2013

A cloud computing service provider must assure Service Level Agreement (SLA) to provide reliable and consistent quality of service to a user. The SLA is a contract between the user and the service provider that connects to assure constant level such as availability to target provided service. The cloud computing is classified into IaaS, PaaS, and SaaS according to IT resources of the various cloud service. The existing SLA is difficult to reflect quality factors of service because it only considers factors about the physical Network environment. In this paper, we suggest the UDDI-based interchange process with the architecture and the specification language having a XML schema for the SLA specification. The quality requirements of SaaS are defined by a proposed specification language in the cloud environment. It is stored in the repository of a quality specification and exchanged on during the service binding time based on the exchange architecture.

• Management & Information Systems Review
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• v.33 no.5
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• pp.97-115
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• 2014

The purpose of this study is to illustrating how the store selection factors affect the customer's satisfaction about the store and the intention of revisit base on the analyzing the store selection factors. At the same time, the difference between the influence on the customer's satisfaction and revisit intention of that in Korea and in China is also compared. Accordingly, through the notional understanding of configuration variables and the investigation of previous research, the Research hypothesis was set and the relevance between the two was inspected. The survey was aimed at the Korean customers who visit the large supermarkets in Korea and Chinese customers who visit the large supermarkets in China. After that, the reliability and validity of the collected data was verified and the research hypothesis was validated by structure equation modeling. The result of this study can by concluded as follows: First, in Korea the customer's satisfaction is showed to be affected by store selection factors, product property, service property and physical environment. Second, in China the customer's satisfaction is showed to be affected by store selection factors, product property, service property and physical environment. Third, in Korea the revisit intention is showed to be affected by customer's satisfaction. Forth, in China the revisit intention is showed to be affected by customer's satisfaction. Fifth, it shows little difference between the store selection factors of the customers visiting large supermarkets in Korea and in China. According to the research results above, the implications can be drawn as the customer's satisfaction of those who visit the large supermarkets may be affected by store selection factors (store property, product property, service property and physical environment). In recent years, more and more overseas large supermarkets are opening in both Korea and China and the competition among each is become more intense day by day. Every larger supermarket is trying their best to refine their store property, product property, service property and physical environment, in order to enhance the customer's satisfaction. The biggest factor that affects the customer's satisfaction and revisit intention in Korea is service property, So that the services requires proper measures and improvement. In China, the factor that affects most on the customer's satisfaction and revisit intention is physical environment. In order to enhance the customer's positive consciousness of stores, the physical environment needs to be well constructed. Lastly, in the compared research between Korea and China, the distribution of survey responders was limited from certain areas. Therefore, the further study can be implemented by more research in various geographical areas and more development in store selection factors.

• Journal of Korean Society for Quality Management
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• v.42 no.1
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• pp.71-79
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• 2014

Purpose: The purpose of this study is to develop the methods for evaluating patients' queue environment using decision tree and queueing theory. Methods: This study uses CHAID decision tree and M/G/1 queueing theory to estimate pain point and patients waiting time for medical service. This study translates hospital physical data process to logical process to adapt queueing theory. Results: This study indicates that three nodes of the system has predictable problem with patients waiting time and can be improved by relocating patients to other nodes. Conclusion: This study finds out three seek points of the hospital through decision tree analysis and substitution nodes through the queueing theory. Revealing the hospital patients' queue environment, this study has several limitations such as lack of various case and factors.

• Culinary science and hospitality research
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• v.15 no.4
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• pp.172-186
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• 2009

This study investigates the relationship between the difference of the importance of physical environment by use behavior and customer satisfaction based on the customers who have visited domestic fine dining restaurants and tries to develop a marketing strategy to promote sales in fine dining restaurant business suffering from the global economic hard times. A survey was conducted to examine the customers who were older than 20 years old and have visited a fine dining restaurant, 'Wood & Brick' and 'Benigni', located at Sejongro Junction in Seoul for 61 days from May 1 to June 30, 2009. SPSS 14.0 statistical package was used to process data. Frequency analysis, reliability test, ANOVA, and multiple regression were executed. The result shows that the difference of the importance of physical environment by use behavior depends on the number of visits per month and the cost per capita. On the relationship between physical environment and customer satisfaction, cleanness, space arrangement, charm, and accessibility have positive effects on customer satisfaction.

• Journal of Korea Multimedia Society
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• v.6 no.1
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• pp.15-27
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• 2003

Recently, the volume of data is increasing rapidly in server for multimedia service, according to development of multimedia application environment. In recent research for storage technology the technology like of the SAN(Storage Area Network) advantages in scalibility of storage devices, and can read data from multiple disk arrays through RAID 0, 5. The RAID 0 and 5 translate to logical address to physical address using equation, but in case of adding disks at the system with equation -based mapping, the problem that we must rearrange the whole data in the previous disks happens. We use the mapping table to solve this problem in recent, but we can not load the whole mapping table in main memory because it occupies too large space. Therefore the extra I/Os are demanded to evaluate real physical address of data, so total performance of the system is degraded. In this paper, we propose the mapping method that supports the scalibility in RAID 0 or 5 system. The proposing method applies small metadata, so- called SZIT and simple equation, so it is possible that we make translate logical address to physical address rapidly and it is scalable in disk extending simultaneously Our suggesting method, if we add disks to the striping system for expanding of storage capacity, has an advantage of never stop service. So, SZlT-based mapping method can do online-disk-expanding in real-time service.

• Journal of Information Technology Applications and Management
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• v.31 no.3
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• pp.39-52
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• 2024

The development of autonomous driving technology is expected to bring about a major change in the mobility rights of the transportation vulnerable. It is very important to identify user requirements in developing autonomous vehicles and service technologies for the transportation vulnerable. User requirements were derived for the wheelchair disabled and the walking disabled. Through focus interviews, a total of 58 requirements were derived for wheelchair-using disabled people and 53 requirements for walking disabled people. A Kano survey was conducted on 33 wheelchair disabled and 34 walking disabled. After that, the quality types of functional requirements in terms of autonomous vehicles and service environment development were analyzed using the Kano model. Priority analysis was conducted on the functions required by the wheelchair disabled and the walking disabled. The results of this study can be used as basic data to determine the priorities of user function requirements in the early stages of autonomous vehicle and service technology development.

• 제어로봇시스템학회:학술대회논문집
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• 2004.08a
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• pp.1061-1066
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• 2004

It is certain that the future manufacturing environment will be network-centric and spatially distributed based on Internet. Today, wide variety of distributed computing and communication technologies are available for implementing a system for product data exchange and sharing. One of the technologies that have been received most attentions for product data exchange and sharing is Product Data Management (PDM). PDM tries to integrate and manage process of data and technical documents that are connected to physical product components. In accordance to previous researches about PDM, it can be regarded as an integration tool of many different areas, which ensures that the right information is available to the right person at the right time and in the right form throughout the enterprise. PDM with Web-enabled CAD system is proposed in this paper in order to acknowledge the usefulness of the system mentioned. The system will use Web service on Visual Studio C#.Net to invoke the web application system.

• ETRI Journal
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• v.43 no.5
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• pp.932-940
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• 2021

Currently, research on network functions virtualization focuses on using microservices in cloud environments. Previous studies primarily focused on communication between nodes in physical infrastructure. Until now, there is no sufficient research on group key management in virtual environments. The service is composed of microservices that change dynamically according to the virtual service. There are dependencies for microservices on changing the group membership of the service. There is also a high possibility that various security threats, such as data leakage, communication surveillance, and privacy exposure, may occur in interactive communication with microservices. In this study, we propose an ID-based group key exchange (idGKE) mechanism between microservices as one group. idGKE defines the microservices' schemes: group key gen, join group, leave group, and multiple group join. We experiment in a real environment to evaluate the performance of the proposed mechanism. The proposed mechanism ensures an essential requirement for group key management such as secrecy, sustainability, and performance, improving virtual environment security.

• Journal of the Korean Society for information Management
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• v.27 no.4
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• pp.193-217
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• 2010

With the advent of uniquitous life, changes of users' demands make a public library accomplish roles and functions of a complex service center providing information, education and culture service. As a multi-function center, a public library provides various services based on physical and digital space in ubiquitous environment. Information commons is a basement of physical space in an u-Library. Especially, with the advent of ubiquitous environment, design and use of physical space will be a critical issue for a public library to perform its role and function as a multiple complicated space. This study derives facilities and components for designing and implementing information commons in a public library as a physical space. To perform the goals, this study focuses on the newest trends and requirements through literature study, case study and survey. As a result, this study proposes components of facility and principles of design to implement information commons as a physical space in a public library.

• KIEAE Journal
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• v.14 no.5
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• pp.5-12
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• 2014

Building has been deteriorated gradually owing to geographic, physical complex and other factors. School living condition has a key role to improve the learning ability, life attitude and qualifications to adopt to social life. Therefore, it is important for school environment to keep the living condition. Repair time and scope of school facilities are required to maintain the function and performance to plan the long term repair. But there are little information about the school maintenance such as repair time and function. In this paper, it aimed at providing the service life to suggest the repair time and scope in the roof-proofing and floor finishing which used the three estimation method in probabilistic approach. The service life has a key role to decide the repair time and to make the plan for the repair maintenance. Results of this study are as follows ; First, the 1st repair time were taken through three methods in probabilistic and deterministic functions to eliminate the estimation bias. Second, the service life is suggested 36 years of an elementary school, 34 years of a middle school and 41 years of a high school. Third, the service life of a floor finishing is 43 years of an elementary, 39 years of a middle school and 41 years of a high school. The above study could not include the detailed information about the materials and repair works. Therefore it needs a further study to reflect the detailed information and to make a repair strategy.