• Title/Summary/Keyword: Service Observation

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A Study on the Architectural Planning of Medical Part for Multipurpose Senior Center - focused on Cases in Seoul - (노인종합복지관 의료부문 건축계획에 관한 연구 - 서울시 사례를 중심으로 -)

  • Cho, Tae-Hee;Park, Jae-Seung
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.11 no.3
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    • pp.51-60
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    • 2005
  • Because of the rapid increase of the number of elderly people, there are many problem in modern society. Especially the support of elderly people is becoming the hot issue, which results from a nuclear family and social activity of woman. The Policy of community care of the elderly people in western is caused by a heavy cost and isolation from the society of a facility care policy. Since 1980, Concept of 'home care for elderly people' has been appeared in korea. The Facility causing by these movement is 'Multipurpose senior center'. The purpose of this study is to present the alternative data to improve the quality of medical and rehabilitation part in multipurpose senior center. Data collecting skills such as drawing documents analysis, interviews, observation were used to examine the condition of medical and rehabilitation. And, case study method was used to generate the alternative medel which can be used for the spatial composition and the area calculation.

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Communication Patterns in Korean Families during BRCA Genetic Testing for Breast Cancer (BRCA 돌연변인 검사 중 유방암 환자 가족의 커뮤니케이션 패턴)

  • Anderson, Gwen;Jun, Myung-Hee;Choi, Kyung-Sook
    • Asian Oncology Nursing
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    • v.11 no.3
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    • pp.200-209
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    • 2011
  • Purpose: The purpose of this micro-ethnography is to examine whether science and societal changes impact family communication patterns among a convenience sample of 16 Korean women. Methods: The authors observed family communication in the context of a new breast cancer genetic screening and diagnostic testing program to detect BRCA gene mutations in Korean women at highest risk. Results: Analysis of in-depth interviews and field notes taken during participant observation illustrated that communication patterns in families vary according to a woman's position in the family. If a grandmother tests positive for a gene mutation, her daughters make decisions on her behalf; they open and maintain the communication channel among family members. If a housewife is diagnosed with cancer and a genetic mutation, she immediately consults her husband and her sisters. The husband creates an open communication channel between his wife, his parents and his siblings. As a result, a woman's cancer is a concern for the whole family not merely a woman's secret or crisis. Conclusion: Cultural differences are important to consider when designing new genetic service programs in different countries.

Factors Influencing the Perception of the Selling Price of Luxury Apartments

  • NGUYEN, Huu Cuong;DO, Duc Tai
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.5
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    • pp.185-194
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    • 2020
  • The study aims to identify and measure factors affecting the perception of the selling price of luxury apartments in Hanoi. We conducted a questionnaire consisting of 29 observation variables with a 5-point Likert scale. Independent variables were measured from 1 "without effect" to 5 "strongly". Based on the desk review and results of interviews, a total of 500 questionnaires were sent to research participants for collection; 458 of them met standard and were subject to be analyzed. This study employs Cronbach's Alpha test, and regression model. The results of Exploratory Factor Analysis (EFA) and Multiple Regression Analysis (MRA) identify five main determinants influencing the perception of the selling price of luxury apartments in Hanoi, including Physical characteristics of a luxury apartment (PC); Location and position of an apartment (LP); Surrounding Area (SA); Quality of service provided by managers; (QS) and Demographics factor (DF). Based on the findings, some recommendations have been proposed to help the firm leaders design appropriate personnel policies for creating better price satisfaction for customers in the future. On this basis, the authors propose a number of recommendations to improve the quality of luxury apartments, thereby contributing to the development of the market for luxury apartments in Hanoi.

Muscle Quality of Cultured and Wild Red sea bream (Pagrosomus auratus) (양식 및 자연산 도미(Pagrosomus auratus) 어육의 품질 특성에 관한 연구)

  • Lee, Kyung Hee;Lee, Young Soon
    • Korean journal of food and cookery science
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    • v.15 no.6
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    • pp.639-644
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    • 1999
  • The objective of this study was to compare the quality characteristics of cultured and red sea bream. The color of dorsal muscle was different between wild and cultured red sea bream. Lipid content of the dorsal muscle was higher in cultured fish than in wild one. The contents of moisture and crude protein in cultured fish muscle were almost same as those of wild one. Sensory evaluation of raw fish meat showed that cultured fish had lower preference in appearance, taste and texture than wild one. Especially the texture of cultured raw fish meat had lower preference than wild meat. For cooked fish meat, cultured fish were harder and less juicy than wild fish. These textural differences between wild and cultured meats were confirmed by objective evaluation including the measurements of hardness, springiness, and cohesiveness. Light microscopic observation showed that cultured red sea bream had more lipid in the surface layer near epidermis than wild one. Also more lipid droplet between muscle fibers were observed in cultured red sea bream by SEM.

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Field Visit Study of Newly Constructed Supportive Housing 'The Brook' in Decayed Area of New York, USA (쇠퇴지역 내 신축형 서포티브주택의 특성 연구 - 미국 뉴욕시 '더 브룩' 사례를 중심으로 -)

  • Lee, Yeunsook;Park, Jaehyun;Qi, Ting
    • KIEAE Journal
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    • v.16 no.2
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    • pp.43-52
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    • 2016
  • In the 21st century, Korea had radical economic development with accelerating urban sprawl, and following declination with social polarization. City declination makes socially vulnerable people unstable and increase homelessness. The projects revitalizing decayed area utilize local idle spaces to build new facility with creative supportive programs. The purpose of this study is to analyze inclusive characteristics of a supportive housing 'The Brook'. A field visit walk through observation and in-depth interview were utilized as research methods. The information of a representative supportive housing field will promote understanding the concept, and create base for further research. As results, state and knowhow of information concerning housing first policy, active government investment, space planning, management, social integration, service providing, architecture and so on offered to facilitate inclusive insights. In conclusion, the characteristics of supportive housing were realistically analyzed through a field research. This research is significant to introduce initially the effective supportive housing which has been practiced for 30 years in USA to that needs alternatives for the socially vulnerable in Korea.

Evaluation of the Total Column Ozone in the Reanalysis Datasets over East Asia (동아시아 지역 오존 전량 재분석 자료의 검증)

  • Han, Bo-Reum;Oh, Jiyoung;Park, Sunmin;Son, Seok-Woo
    • Atmosphere
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    • v.29 no.5
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    • pp.659-669
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    • 2019
  • This study assesses the quality of the total column ozone (TCO) data from five reanalysis datasets against nine independent observation in East Asia. The assessed datasets are the ECMWF Interim reanalysis (ERAI), Monitoring Atmosphere Composition and Climate reanalysis (MACC), Copernicus Atmosphere Monitoring Service reanalysis (CAMS), the NASA Modern-Era Retrospective analysis for Research and Applications, Version2 (MERRA2), and NCEP Climate Forecast System Reanalysis (CFSR). All datasets reasonably well capture the spatial distribution, annual cycle and interannual variability of TCO in East Asia. In particular, characteristics of TCO according to the latitude difference were similar at all points with a maximum bias of less than about 4%. Among them, CAMS and CFSR show the smallest mean bias and root-mean square error across all nine ground-based observations. This result indicates that while TCO data in modern reanalyses are reasonably good, CAMS and CFSR TCO data are the best for analysing the spatio-temporal variability and change of TCO in East Asia.

East Asian Seas Time-series I (EAST-I) (동해 해류 및 환경 특성 연구 (EAST-I))

  • Chang, Kyung-Il;Kang, Chang-Keun;Kang, Dong-Jin
    • Ocean and Polar Research
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    • v.32 no.3
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    • pp.267-268
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    • 2010
  • Many countries has been interested in studying the East Sea to look ahead into the world oceans' future, since the East Sea has been known as a miniature ocean. In this respect, PICES decided the East Asian Seas Time-series (EAST) studies, and the East Sea as the first subject (EAST-I). Since 2006 Ministry of Land, Transport & Maritime Affairs, Korea has supported the Korean EAST-I program. Through the Korean EAST-I program, 44 research papers were published in various scientific journals. This special issue contains 6 research articles including results from the interdisciplinary observation in the summer, 2008. Those articles cover the entire East Sea from the Korea Strait to the Japan Basin, and also cover the studies of the euphotic layer to the bottom sediment. MLTM and KIMST have provided full support to EAST-I program. KHOA carried out the joint cruises in the Ulleung Basin. Those are deeply appreciated. Finally, we would like to express our gratitude to the editorial board of Ocean & Polar Research.

Evaluation of Mechanical Properties and Microstructure of Thermally Aged 308 and 316L Stainless Steel Welds (가속 열시효에 따른 308 및 316L 스테인리스강 용접부의 기계적 물성 및 미세구조 평가)

  • Kong, Byeong Seo;Hong, Sunghoon;Jang, Changheui;Kim, Maan-Won
    • Transactions of the Korean Society of Pressure Vessels and Piping
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    • v.13 no.1
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    • pp.92-100
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    • 2017
  • Due to the presence of ferrite phase in the finished welds, austenitic stainless steel welds (ASSWs) are considered susceptible to the thermal aging embrittlement during long-term service in light water reactor environment. In this study, the thermal aging embrittlement of typical ASSWs, E308 and ER316L welds, were evaluated after the long-term exposure up to 20,000 h at $400^{\circ}C$, which is considered as an accelerated thermal aging condition. After thermal aging, the decrease of tensile ductility and fracture toughness was observed. The microstructure observation with high resolution transmission electron microscopy revealed that spinodal decomposition in ferrite phase of both E308 and ER316L welds would be the main cause of the degradation of mechanical properties. Also, it was shown that the difference of thermal ageing embrittlement between ER316L and E308 welds was significant, such that the reduction of fracture resistance for ER316L weld was much larger than that of E308 weld.

A Study on the Customer Experience Analysis for the Silver Generation in the Communication Service Market using CEM (CEM을 활용한 통신서비스 시장의 실버고객 경험분석에 관한 연구)

  • Bae, Jae-Ho;Wang, Gi-Nam
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.2
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    • pp.66-75
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    • 2009
  • As the population of the silver generation is increasing, the importance and effects of the market for the silver generation are also growing. We segments the categories of the silver generation into six sub-segments using based on the factors like life style, life stage, or performing role from the point of view in communication industry. After segmenting those categories, we observed the experience of each segmented group in detail. Likewise, we executed both FGD(Focused Group Discussion) and participants' observations together to effectively collect the expressed and/or potential needs. Customer's experience was collected along the touch points and customer corridors after dividing the customer's experience world into two groups; communication styles in usual life (life log) and direct contact channels. The effects of delivering an affirmative customer's experience would be empowered by eliminating negative experiences or complementing affirmative experiences. For this purpose, this paper presents the improvement points for the better customer's experience based on the observed customer's experience. This paper presented a sample way of customer-centric approach to design the services or products in the communication industry. In addition to that, the analyzed results of this paper will be useful to find out an effective approach to the market of silver generation.

An Analysis of Floor layout and Fashion Brands -Focused on Adjacent Department Stores within 3 Division- (인접한 백화점간의 MD현황 비교분석 -서울시내 3개 지역 백화점을 중심으로-)

  • 유지헌
    • Journal of the Korean Society of Costume
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    • v.54 no.5
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    • pp.139-153
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    • 2004
  • The first purpose of this study was to compare the fashion zones and fashion brands on the floors in small and medium volume department store with those of big department stores within adjacent trading area. The second purpose was to find out similarity and differentiation of near-by department stores. The third one was to propose the future fashion marketing strategies of the department stores. The methods used were references, internet, field observation, and interview in 2002. Eight department stores within adjacent trading area were classified and analysed In "Gangnam division", "Seocho division'. and "Youngdeungpo division". The results were as follows : Firstly, there was a low relationship between the degrees of brand equalization of each department store in the "Gangnam, Seocho. and Youngdeungpo division". Secondly, there was an alteration on the floor layout of each department store. It was layed out in a way that allowed for customers, who wanted to just purchase specific items, to go upstairs and look around several stores, which allowed for not only rise in the amount of sales but also offer the convenience of one stop shopping for the customers. Thirdly I proposed several marketing strategies such as lifestyle marketing, relationship marketing, and compile marketing which solves everyday life agenda. I also proposed the solution selling education to develop service education of salesperson. I finally proposed the overriding priority policy by sales record of each store.licy by sales record of each store.