• 제목/요약/키워드: Service Observation

검색결과 576건 처리시간 0.031초

Pedagogical Conditions And Technology Of Formation Of Management Competencies Of Future Specialists Of The System Of Higher Education Institutions

  • Rebryna, Anatolii;Kukin, Igor;Soltyk, Oleksandr;Tashmatov, Viacheslav;Bilanych, Halyna;Kramarenko, Iryna
    • International Journal of Computer Science & Network Security
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    • 제22권8호
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    • pp.217-221
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    • 2022
  • The article analyzes the main theoretical approaches to the formation of managerial competencies and establishes the degree of development of the problem. The content of the concept of "managerial competence" has been clarified, to determine the structure of managerial competencies of a future specialist in the education system and indicators of the formation of managerial competencies. The organizational and pedagogical conditions necessary for the effective process of forming the managerial competencies of future specialists are revealed. The following research methods were used in the work: theoretical (analysis of regulatory documents and scientific literature on the problem under study, comparison, generalization, modeling), empirical (diagnostics of the level of formation of managerial competencies of students of the system, questioning, observation, peer review, comparative qualitative and quantitative analysis of diagnostic results the level of formation of managerial competencies).

Hijacking Area Studies: Ethnographic Approaches to Southeast Asian Airlines

  • Ferguson, Jane M.
    • 수완나부미
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    • 제12권2호
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    • pp.225-244
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    • 2020
  • Area Studies, by definition, conjure ideas of emplaced knowledge; in-depth interdisciplinary understanding of language, history, culture and politics of a nation or region. Where detractors might see this approach as overly empirical, therefore precluding theoretical sophistication, others argue that "places" are either artificially constructed, or that processes of globalisation have obliterated the cultural zone. But what if we turn an ethnographic eye to those very processes and technologies themselves? Can Area Studies take to the air, and if so, what are the attendant challenges and benefits? Based on insights from ethnography amongst airline customer service workers, ground and cabin crews in Thailand and Myanmar, this research examines the airline cabin as a field for ethnographic study, and as an emplaced site for political and cultural processes. With participant observation-based knowledge of Southeast Asian cabin crews, this paper examines the 1990 hijack of Thai Airways TG 305 from an emplaced cultural perspective.

그래프 기반 상태 표현을 활용한 작업 계획 알고리즘 개발 (Task Planning Algorithm with Graph-based State Representation)

  • 변성완;오윤선
    • 로봇학회논문지
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    • 제19권2호
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    • pp.196-202
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    • 2024
  • The ability to understand given environments and plan a sequence of actions leading to goal state is crucial for personal service robots. With recent advancements in deep learning, numerous studies have proposed methods for state representation in planning. However, previous works lack explicit information about relationships between objects when the state observation is converted to a single visual embedding containing all state information. In this paper, we introduce graph-based state representation that incorporates both object and relationship features. To leverage these advantages in addressing the task planning problem, we propose a Graph Neural Network (GNN)-based subgoal prediction model. This model can extract rich information about object and their interconnected relationships from given state graph. Moreover, a search-based algorithm is integrated with pre-trained subgoal prediction model and state transition module to explore diverse states and find proper sequence of subgoals. The proposed method is trained with synthetic task dataset collected in simulation environment, demonstrating a higher success rate with fewer additional searches compared to baseline methods.

CHAT을 이용한 사회문화적 관점에서 교육실습에 참여하는 예비과학교사의 수업 설계 및 실행 과정 분석 (The Process of Pre-service Science Teachers' Designing and Implementation of Lessons in Teaching Practice from Sociocultural Perspective Using CHAT)

  • 김민환;김성훈;노태희
    • 한국과학교육학회지
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    • 제41권4호
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    • pp.311-324
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    • 2021
  • 이 연구에서는 예비과학교사가 교육실습에서 수업을 설계하고 실행하는 과정을 CHAT을 활용하여 심층적으로 분석하였다. 서울특별시에 소재한 사범대학의 화학교육과에 재학 중인 예비교사 5명이 연구에 참여하였다. 예비교사들의 교육실습을 참관하며 문서 자료를 수집하였고, 심층 면담을 실시하였다. 근거이론에 기반한 지속적 비교 방법으로 자료를 분석하였다. 연구 결과, 예비교사들은 수업 설계를 위한 결정 권한이 부족하여 어려움을 겪었고 지도교사와 직접적인 갈등을 겪기도 하였다. 또한 예비교사들은 교과 오리엔테이션과 수업 참관으로도 수업 설계를 위한 맥락적 정보를 충분히 얻기 어려웠으며 이는 예비교사들의 수업 설계에도 어려움을 가져왔다. 연속된 차시의 수업을 여러 명의 예비교사가 나누어 맡을 경우, 수업의 연속성이 떨어지는 등의 여러 문제점이 나타났다. 예비교사들이 학생들을 평가할 수 있는 권한은 제한적으로 주어져 예비교사들은 추가적인 평가를 실시하였다. 예비교사들이 평가를 실시할 때 전문성이 부족한 모습이 나타났는데, 이에 대한 원인은 사범대학의 교육과정에서 찾을 수 있었다. 이상의 연구 결과가 갖는 의미와 이 결과를 바탕으로 더 나은 교육실습을 제공하기 위한 방향을 논의하였다.

전염성근괴사증바이러스(IMNV)를 인위감염 시킨 흰다리새우(Litopenaeus vannamei)의 근육에서 나타난 미세 손상과 염증반응에 대한 조직병리학적 특성 연구 (Histopathological features of pacific whiteleg shrimp, Litopenaeus vannamei, infected with Infectious Myonecrosis Virus (IMNV) with an emphasis on micro-traumas and inflammatory responses in muscle tissues)

  • 이효은;김영숙;장진현;천원주;최가영;;김수미
    • 한국어병학회지
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    • 제35권2호
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    • pp.167-176
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    • 2022
  • We injected infectious myonecrosis virus (IMNV) to pacific whiteleg shrimp, Litopenaeus vannamei, and observed closely with using light microscope and transmission electron microscope (TEM) for 4-8 days post infection (dpi). As clinical signs, abdominal bodies had mild opaque muscles at 5 dpi. And the mortality was shown at 6 dpi. At 8 dpi, most injected shrimps had severe opaque muscles and humped back that cause of movement disorder. As results of histopathological examinations, local parts of abdominal body muscle had muscle fiber hyalinization, muscle fiber atrophy, rounded muscle fibers, myofibrillar hypertrophy in size, a decrease in number of myofibrils and phagocytosis from the sarcolemmas by multiple hemocytes at 4 dpi. Especially, myofibrillar hypertrophy appeared at the whole or random part of single muscle fiber not in specific locations like the center or edge of muscle fiber. At 6-7 dpi, multiple muscle necrosis, muscle fiber segmentation, myofibril lysis ap- peared and a few hemocytes were infiltrated at lesions. At 8 dpi, extensive muscle necrosis, multiple myofibril lysis and muscle fiber atrophy were shown, and very few hemocytes were infiltrated. In early stage of infection, local viral myositis with zenker's degeneration were shown. These lesions appeared multiply after the early stage. In late stage of infection, extensive coagulative muscle necrosis appeared with few of inflammatory response such as hemocytes infiltration. The lack of hemocytes infiltration response at the late stage might be disadvantage for Litopenaeus vannamei to defense against IMNV and to recover, because hematocytes (granulocyte, semi-granulocyte) eliminate pathogen and damaged tissues from infection sites and help recover. As results of the TEM observation, IMNVs that had nonenveloped icosahedral capsid which was 30-40 nm diameter were in myofibril and beside tubules of sarcoplasmic reticulum and moved to the certain direction. The micro-tears and micro-trau- mas in myofibrils caused muscle fiber necrosis. And semi-granulocytes engulfed IMNVs to eliminate virus.

기업의 온라인 고객 서비스가 기업의 수익 및 고객의 후생에 미치는 영향에 관한 연구 (Impact of Net-Based Customer Service on Firm Profits and Consumer Welfare)

  • 김은진;이병태
    • Asia pacific journal of information systems
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    • 제17권2호
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    • pp.123-137
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    • 2007
  • The advent of the Internet and related Web technologies has created an easily accessible link between a firm and its customers, and has provided opportunities to a firm to use information technology to support supplementary after-sale services associated with a product or service. It has been widely recognized that supplementary services are an important source of customer value and of competitive advantage as the characteristics of the product itself. Many of these supplementary services are information-based and need not be co-located with the product, so more and more companies are delivering these services electronically. Net-based customer service, which is defined as an Internet-based computerized information system that delivers services to a customer, therefore, is the core infrastructure for supplementary service provision. The importance of net-based customer service in delivering supplementary after-sale services associated with product has been well documented. The strategic advantages of well-implemented net-based customer service are enhanced customer loyalty and higher lock-in of customers, and a resulting reduction in competition and the consequent increase in profits. However, not all customers utilize such net-based customer service. The digital divide is the phenomenon in our society that captures the observation that not all customers have equal access to computers. Socioeconomic factors such as race, gender, and education level are strongly related to Internet accessibility and ability to use. This is due to the differences in the ability to bear the cost of a computer, and the differences in self-efficacy in the use of a technology, among other reasons. This concept, applied to e-commerce, has been called the "e-commerce divide." High Internet penetration is not eradicating the digital divide and e-commerce divide as one would hope. Besides, to accommodate personalized support, a customer must often provide personal information to the firm. This personal information includes not only name and address, but also preferences information and perhaps valuation information. However, many recent studies show that consumers may not be willing to share information about themselves due to concerns about privacy online. Due to the e-commerce divide, and due to privacy and security concerns of the customer for sharing personal information with firms, limited numbers of customers adopt net-based customer service. The limited level of customer adoption of net-based customer service affects the firm profits and the customers' welfare. We use a game-theoretic model in which we model the net-based customer service system as a mechanism to enhance customers' loyalty. We model a market entry scenario where a firm (the incumbent) uses the net-based customer service system in inducing loyalty in its customer base. The firm sells one product through the traditional retailing channels and at a price set for these channels. Another firm (the entrant) enters the market, and having observed the price of the incumbent firm (and after deducing the loyalty levels in the customer base), chooses its price. The profits of the firms and the surplus of the two customers segments (the segment that utilizes net-based customer service and the segment that does not) are analyzed in the Stackelberg leader-follower model of competition between the firms. We find that an increase in adoption of net-based customer service by the customer base is not always desirable for firms. With low effectiveness in enhancing customer loyalty, firms prefer a high level of customer adoption of net-based customer service, because an increase in adoption rate decreases competition and increases profits. A firm in an industry where net-based customer service is highly effective loyalty mechanism, on the other hand, prefers a low level of adoption by customers.

ANFIS 알고리즘을 이용한 지하수수위 예측 (Groundwater Level Prediction Using ANFIS Algorithm)

  • 박귀만;배영철
    • 한국전자통신학회논문지
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    • 제14권6호
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    • pp.1235-1240
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    • 2019
  • 지진이 발생하기 전·후에 지하수 수위는 급격하게 변화되는 것으로 알려져 있으며 지진 예측을 위해 지하수 수위 변화를 이용한다. 본 연구는 지진을 예측에 사용하기 위해 ANFIS 알고리즘을 이용한 밀양시의 지하수수위를 예측한다. 이를 위해 본 논문에서는 경남 밀양시의 기상청의 강수량, 기온 데이터와 한국농어촌공사 농촌지하수관측망의 지하수수위 데이터가 사용되었다. 예측 측정을 위해 RMSE, MAPE 오차 계산 방법을 사용하였다. 예측 결과 수위가 자연적인 요인에 의해 주기적인 패턴은 예측이 되었으나 인위적인 요인 등 다른 변수에 의해 변동되는 지하수수위 변화값은 감지하지 못하였다. 이를 해결하기 위해서는 지하수수위를 인위적인 변수 등을 수치화하여 데이터화 하는 것과 지하수수위를 측정한 관측공의 정확한 위치에 따른 강수량과 기압 등이 필요하다.

기록사랑마을 운영현황 및 개선방안에 관한 연구 - I군 기록사랑마을을 중심으로 - (A Study on the Current Status of an Archive Village Project and Its Improvement Plan: The Case of I County)

  • 오유진;한희정;육혜인;김수정
    • 한국기록관리학회지
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    • 제15권2호
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    • pp.7-30
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    • 2015
  • 국가기록원은 민간영역의 중요 기록물을 보호하고 기록문화에 대한 인식을 확산시키기 위한 목적으로 2008년부터 매년 '기록사랑마을'을 지정하여 지원 운영해오고 있다. 기록사랑마을은 국가 재정지원을 받는 사업인 만큼 예산사용의 정당성을 확보하고, 사업의 방향성을 재정립하기 위하여 본래의 사업 목적을 기준으로 현재 현황을 점검하고 살펴보는 작업이 필요하다. 이에 본 연구에서는 기록사랑마을 중 I군을 방문하여 접근성, 전시내용 및 방법, 시설 및 장비 등을 관찰을 통해 조사하였다. 또한 3명의 지역 관계자, 8명의 마을주민, 1명의 국가기록원 담당자와의 인터뷰를 통해 기록사랑마을의 운영현황과 문제점을 분석하여 장차 기록사랑마을 사업을 활성화할 수 있는 개선방안을 제언하였다. 본 연구는 기록사랑마을의 효과적인 이용방안을 모색함으로써 향후 보다 많은 마을에서 그 지역의 민간기록물을 수집 관리 및 활용 계획을 세우는데 도움이 되고자 한다.

Calcium Lactate Affects Shelf-life and Firmness of Kimchi

  • Kim, Soon-Dong;Kim, Mee-Hyang;Kim, Mee-Jung
    • 한국식품저장유통학회:학술대회논문집
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    • 한국식품저장유통학회 2003년도 춘계총회 및 제22차 학술발표회
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    • pp.136-136
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    • 2003
  • Calcium lactate has been known extending shelf-life of several lactic acid fermented foods through buffer action with lactic acid and binding of calcium and pectic polysaccharides in the tissue. But, the effects in kimchi during storage and distribution has not been observed. Calcium lactate is tasteless, nontoxic compounds commonly used in a number of food products. Recent observations have indicated the potential usefulness of calcium lactate as food additive which has anticariogenic-, antimicrobial-, anticalculus, anti- carcinogenic effects and enhancement of bone mineral density. In this work we determined the effects of calcium lactate(CaL)-treatment(0, 1, 2 and 3% against salted Chinese cabbage) on the pH, acidity, microbial counts, content of alcohol insoluble substance and calcium texture, color, scanning electron microscopic observation of kimchi tissue and sensory test during storage. pH of CaL treated kimchi were higher(3.78∼3.92) than that of control products(3.58). Total microbe(TM) of CaL treated kimchis were lower but ratio of lactic acid bacteria against TM was higher than those of control products, respectively. Calcium content of treated products were 3-5 times higher than control products. The hardness and crispy taste of treated products were remarkably higher than those of control products evaluated by SEM observation AIS analysis, sensory and textural analysis. Moreover, evaluation on the pH, acidity and sensory test showed the shelf-life of treated kimchi(CaL 2%) to be 25-30 days, which was 13-15 days longer than that of control products.

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웹기반 위성사진측량 기술개발 방안 (Methodology to Develop the Technology of Web-based Satellite Photogrammetry)

  • 김의명
    • 대한공간정보학회지
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    • 제20권1호
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    • pp.117-123
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    • 2012
  • 세계 각국은 우주개발에 대한 많은 관심으로 인하여 자국의 지구관측위성을 발사하고 있다. 이로 인해 고해상도 위성영상은 날로 증가하고 있다. 또한 웹 환경의 발달로 인하여 일반 사용자는 위성영상을 쉽게 접하고 있다. 본 연구에서는 위성영상의 활용성을 높이고자 위성의 센서모델링에 대한 해박한 지식이 다소 없더라도 쉽게 3차원 좌표를 획득할 수 있도록 웹 기반 위성사진측량에 대한 기초연구를 수행하였다. 웹 환경에서 고해상도 위성영상을 이용하여 3차원 좌표를 결정하기 위한 여러 요소기술을 분석하고 IKONOS 위성영상을 이용하여 사례연구를 수행하였다. 센서모델링 방법중의 하나인 평행투영모델을 적용하여 에피폴라 영상을 생성하고 웹 환경에서 3차원 위치를 결정할 수 있는 프로토타입 형태의 프로그램을 구현하였다. 이를 통해 일반 사용자도 쉽게 웹 환경에서 3차원 위치를 결정할 수 있었고 기 구축된 공간정보의 갱신과 서비스 분야에 활용될 수 있음을 알았다.