• 제목/요약/키워드: Service Nature Study

검색결과 524건 처리시간 0.026초

자연휴양림 이용자 만족도 모형연구 - 구미 옥성 자연휴양림을 대상으로 - (Model Study on the Level of User Satisfaction for Recreational Forest - Focused on The OK-SUNG Recreational Forest -)

  • 강기래;이기철
    • 한국산림과학회지
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    • 제98권4호
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    • pp.435-443
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    • 2009
  • 자연휴양림은 산림의 공익적 기능 중 자연과 가장 가까이에서 휴식과 심신의 안정, 주변인들과 친목 도모를 위한 좋은 시설 중의 하나다. 국내 자연휴양림은 1988년을 시작으로 2006년 말 현재 123개소가 지정 고시될 정도로 급격한 증가가 있어 왔다. 이처럼 양적인 증가에 따른 이용자 중심의 만족에 대한 요구도 점점 높아지고 있으며 양적인 팽창에 비례하여 질적인 이용만족도에 대한 연구의 필요성이 대두 되었다. 본 연구는 2007년 11월에 신설 개장한 구미 옥성 자연휴양림을 대상으로 개별 설문을 통하여 이용자의 만족도를 결정하는 여러 속성들에 대하여 알아보았다. 설문 분석은 물리적 분야, 심리적 분야로 구분하여 실시하였으며 요인분석, 회귀분석을 통하여 만족도 모형을 구축하였다. 물리적 분야에서는 환경적 요인이 더 큰 만족도를, 심리적 분야에서는 내적휴양요인이 만족도에 더 큰 영향을 미침을 알 수 있었다. 본 연구는 이용자 만족도 모형을 통하여 향후 있을 자연휴양림의 시설 및 서비스 개선작업을 위한 효율적인 방안을 제시하여 운영자 및 이용자 모두에게 적절하고 수준 높은 휴양기회를 제공하기 위한 기초자료로 제공하고자 한다.

김대중·노무현 정부 복지국가 성격에 관한 연구 : 국민건강보험 정책결정과정에서의 시민참여를 중심으로 (The Study on the Nature of the Welfare State under the Kim Dae Jung and Roh Moo Hyun Regime: Focusing on Civic Participation in the Policy Decision Making Procedure for the National Health Insurance)

  • 이수연
    • 사회복지연구
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    • 제42권1호
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    • pp.31-54
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    • 2011
  • 본 논문은 건강보험정책결정과정에서의 참여민주주의를 중심으로 김대중·노무현 정부 복지국가 성격을 연구하였다. 참여민주주의는 한국 민주주의의 질적 발전 보다는 외환위기 이후 자본주의 구조조정을 위한 정치적 정당성 확보 전략에 의해 도입되었다. 따라서 참여민주주의가 복지국가 발전의 한 지표인 보장성강화를 획득해내는데 긍정적인 역할을 하였음에도 불구하고 신자유주의적 이념 추구, 국가재정책임성 미약, 정책결정과정에 가입자의 실질적인 참여 배제로 2007년 보장성강화정책은 결국 실패로 돌아가게 되었다. 과거 복지제도와 마찬가지로 김대중·노무현 정부 참여민주주의제도도 정치적 정당성 확보를 위해 도입되었으나 경제성장우선이데올로기의 제약하에서 운영되었다고 볼 수 있다. 그러나 참여민주주의제도는 '서비스'가 아닌 '권력'형태의 제도라는 점, 참여민주주의제도로 인한 권력의 부여가 보장성 강화요구를 통해 복지국가 발전에 긍정적인 역할을 하였다는 사실로 미루어 볼 때 김대중·노무현 정부가 과거 복지국가와는 차별적이다.

영성(Spirituality) 개념 분석 (Spirituality: Concept Analysis)

  • 오복자;강경아
    • 대한간호학회지
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    • 제30권5호
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    • pp.1145-1155
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    • 2000
  • The purpose of this study is to explore the concept spirituality and to gain understanding of nursing intervention that may improve spiritual well-being. The concept analysis framework developed by Walker and Avant (1995) was used to clarify the concept. In the study, 'Harmonious interconnectedness', 'Transcendence', 'Integrative Energy' and 'Purpose and Meaning in Life' emerged as the critical attributes of spirituality. The first attribute, 'harmonious Inter- connectedness', has three categories including intrapersonal, (self), interpersonal (others/ nature) and transpersonal (the Supreme Being). The second attribute, 'Transcendence', is defined as the ability to extend one's own self beyond the limits of usual experiences and to achieve new perspectives. This attribute is demonstrated by 'coping with situations', to 'self-healing', and 'transformation'. The third attribute of spirituality is 'Integrative Energy', which integrates all dimensions and acts as a creative and dynamic force that keeps a person growing and changing. 'Integrative Energy is also defined as an inner resource that gives a sense of empowerment. Therefore the highly spiritual person demonstrate 'inner peace', 'growing', 'inner strength,' and 'well-being'. The fourth attribute 'Purpose and Meaning in Life' represents a sense of connectedness with one's inner values and with a greater purpose in life. It is demonstrated by 'hope' and 'a powerful life'. In this study, the antecedents of the spirituality represented as 'spirit' and its potential enablers were 'Introspection/reflection', 'Interconnectedness with all living things', and an 'Awareness of a Higher-Power'. The consequences of this concept may be described as 'physical, psychosocial, and spiritual well-being'. Empirical referents of this are 'purposeful life' 'self-worth' 'hope' 'love' 'service' 'forgiveness' 'trust/belief' 'inner peace' 'self-actualization' 'religious practices' 'transformation' 'inner strength' and 'coping'. In conclusion, spirituality can be defined based on these critical attributes. Spirituality is a dynamic, integrative energy based on a feeling of harmonious interconnection with self, others and a higher power. Through it, one is enabled to transcend and to live with meaning and purpose in life.

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e-Business 환경에서 정보시스템 품질이 고객충성도에 미치는 영향 : 사이버 증권 분야에서의 실증 연구 (The Impact of e-Business Information System Quality on Customer Loyalty : An Empirical Study in the Field of Cyber Trading)

  • 이국희
    • 정보기술과데이타베이스저널
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    • 제7권2호
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    • pp.87-100
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    • 2000
  • 전통적 오프라인 비즈니스에 비하여 e-Business의 특징 중 하나는 고객충성도 개념이 급격한 변화를 겪고 있다는 점이다. 본 연구는 e-Business의 핵심 기반인 정보시스템의 품질이 고객충성도에 어떠한 영향을 미치는지를 분석하였다. 즉, 정보시스템 품질을 시스템 품질, 정보 컨텐츠 품질, 서비스 품질 3개 독립변수로 설정하고, 이러한 변수들이 종속변수인 고객충성도에 미치는 영향을 실증적으로 검증하였다. e-Business 중 가장 활성화되고 있는 사이버증권 분야를 조사대상으로 하였으며, 온라인 설문조사와 방문조사에 의하여 8,265명에 달하는 사이버 고객 데이터가 수집되었다. 데이터 분석 결과, 3개 독립변수 모두가 고객충성 도에 긍정적인 영향을 미치는 것으로 나타났으며, 그 중에서 시스템 품질이 가장 큰 영향력을 지니고 있는 것으로 분석되었다.

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우리나라 국제특송업체(國際特送業體)의 글로벌 전략(戰略)에 관한 연구(硏究) (A Study on Global Strategy for Korean International Express Companies)

  • 안기명;김명재;권오성
    • 한국항해항만학회지
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    • 제35권3호
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    • pp.271-279
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    • 2011
  • 국제적으로 기업활동의 수직적 분화와 현지경영이 가속화 됨에 따라 국제특송시장규모가 확대되고 있다. 글로벌 특송기업들은 확대되고 있는 국제물류시장에서 점유율을 증대시키고자 M&A를 통해 대형화하고 글로벌화하고 있는 데 반하여 우리나라 특송업체들은 규모의 영세성으로 국제물류시장에서 경쟁에 밀리고 있다. 본 연구에서는 우리나라 국제특송업체의 현황을 진단하고 경쟁력을 제고할 수 있는 방안을 탐색하고자 하였다. 연구결과에 의하면 국제특송산업의 특성요인과 이러한 시장에서의 경쟁적 특성요인이 특송업체의 두 유형의 글로벌 전략에 중요한 영향을 미치고 있는 것으로 나타나고 있다. 첫 번째 유형의 전략은 특성화전략(SCM전략, 3자물류전략, 토탈물류전략 및 차별화전략)이며 두 번째 유형의 전략은 M&A와 종하물류기업화에 의한 규모확대와 단계별 시장진출전략이다. 이러한 두 유형의 전략이 제대로 실행되어야만 국제특송업체의 경쟁력을 증대시킬 수가 있으며 이를 위한 정부의 체계적인 지원이 필요한 것으로 나타나고 있다.

도시근교형 자연휴양림 이용 행태와 만족도 분석 - 서울 근교를 중심으로 - (Visitor Behavior and Satisfaction in Suburban Recreational Forests - Focused on the suburbs of Seoul -)

  • 서주환;최현상;전형석
    • 한국조경학회지
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    • 제30권6호
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    • pp.57-65
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    • 2003
  • This study researches attributes , behaviors , satisfaction factors and degrees of curiosity of visitors to recreational forests in the suburbs of a large city. It aims to present suggestions for urban forest development and management policy by offering basic data which help to plan, design and manage recreational forests to increase the quality of these environments. The results are as follows First, in attribute, the visiting rate of males is higher than that of females, and the main users are in their thirties and forties. Sixty percent of visitors graduated from university and their rate of employment is evenly distributed. 95 percent of visitors are residents of the metropolitan area. In terms of behavior, major visitors are family units visiting during summer seasons and for overnight stays. 75% are re-visitors. 85% of visitors came to escape the city with families and friends, keep in good health and experience nature. Second, to extract the factors affecting visitor satisfaction in recreational forests, the natural environment, facilities, and management/use systems were identified as independent variables, while subordinate satisfactions were dependent variables. so regression analysis was used. Thus, the variables affecting the natural environment are quality of water, stream use, biodiversity, fresh air and landscape factors. The variables affecting facilities are puking, convenience, play facilities, sanitary arrangement and camping. Most important among the variables affecting management/use systems are educational facilities and access condition. On the basis of generalizing the study in the existing individual site, we must verify the visiting characteristics in recreational forests in the suburbs of a large city. Since development of recreational forests is understood as a sequence considering a site and a given condition, and since management and improvement must unfold according to these characteristics, a strategy is needed to reveal visitors' opinions about the site. Depending on the facilities and service, satisfaction of recreational forests is generally influenced by social and economic qualities. Also, this study can look into the effect according to use pattern motive and season. As suburban recreational forests have many overnight-users and younger men, programs suitable for these groups are needed. On the basis of variables affecting satisfaction according to natural environment, facilities, and use system, policies which can manage the natural environment and introduce educational programs are needed.

SIFT를 이용한 우편영상의 송신자 인식 (Post Sender Recognition using SIFT)

  • 김영원;장승익;이성준
    • 한국콘텐츠학회논문지
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    • 제10권11호
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    • pp.48-57
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    • 2010
  • 기존의 우편 영상의 인식 연구는 수신인의 주소 정보를 인식하는데 초점이 맞춰 있었다. 상대적으로 발송인의 주소 정보를 인식하려는 연구는 적었다. 다량우편물 발송 업체의 우편물의 인쇄품질 검증 처리 및 반송 처리 등 송신자 정보를 이용한 서비스 및 응용을 위하여 송신자 정보의 인식 연구는 필요하다. 이 논문은 SIFT (Scale Invariant Feature Transform)을 이용하여 우편 영상의 송신자를 인식하는 방법을 제안하고 인식 실험을 하였다. SIFT 방법은 우수한 인식률을 보이나 등록한 모델수에 비례하여 keypoint들을 매칭하는데 소요하는 시간도 증가하는 시간 문제와 우편 영상의 특성상 서로 다른 모델일지라도 유사한 keypoint가 많아 오인식되는 문제가 있었다. 이를 해결하기 위해 거리함수를 추가한 SIFT를 제안하고 시간과 성능을 비교 실험 하였다. 또한 모델을 등록하는 수작업 과정 없이 자동으로 모델을 등록하고 분류하는 방법도 제안한다.

한국 소비자들의 명품에 대한 개념 특성에 관한 연구 (Korean Consumers' Perceptions toward Luxury Products)

  • 최은정;홍경희;이윤정
    • 패션비즈니스
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    • 제14권5호
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    • pp.195-215
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    • 2010
  • The emergence of the luxury market has led numerous academic researchers, as well as marketers in the luxury market, to pay attention to both identifying luxury brand features and measuring perceptions toward luxury brands. Especially, Korea is a significant emerging market for luxury goods. Young consumers and male consumers are getting into the luxury market fast and these new segments will keep increasing. There are only a few studies related to distinctive definitions of luxury brands and measurement development for the Korean market. However, there are some limitations in these previous studies in that they did not capture the nature of luxury due to their inappropriate of subjects and approach in data collection and to lack of a perspective of Korean specific features. Thus, the purpose of this research is to identify Korean consumers' perceptions toward luxury products and, ultimately, to develop a reliable and valid measurement items for the luxury products' features for the Korean market. Defining the three high constructs(functional, emotional, and symbolic aspects) as a key needs and benefits on luxury brands, we looked at four stages of development for generating and deducting items by luxury industry experts and luxury consumers, as well as for testing measures by 20th~60th consumers. As a result, this study confirmed that luxury brands consists of high quality, high price, unique design, and luxury store; the emotional aspect construct combines craftsmanship, VIP service, and high social status; and the symbolic construct includes brand heritage and being a well-known brand. Finally, 22 measurement items (Measures of Luxury Brand for Korea: LBK) were developed for the conceptual features for luxury brands from a Korean perspective. This study provided understanding of Korean consumers' perceptions toward luxury brands from an academic perspective. For the managerial implication of this study, LBK can be utilized to judge both luxury brands and mass brands, to diagnose current a brand's luxuriousness, from the customer's point-of-view, and, finally, to measure a Key Performance Index (KPI) of luxury brand companies.

정보통신기술과 기업공간의 재조직 (Information and Communication Technology and the Organization of Corporate Space)

  • 황주성
    • 지역연구
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    • 제12권2호
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    • pp.99-116
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    • 1996
  • This study investigates the nature and patterns of interrelation between the emerging information and communication technology(ICT) and the organization of corporate space, both theoretically and empirically. In this work, ICT is conceptualized not so much a space-adjusting technology as an organizational technology. ICT is considered as a governance technology which is related to coordination function within a firm. Therefore, it is supposed to have a great relevance to the spatial reorganization of functions within a firm. Both questionnaire and case study method are used to gather necessary data from Korean electronics manufactures. The results of this study can be summarized as follow. First, the spatial structure of a firm, which is operationalised as the number and type of spatially separated establishments, is turned out to have a great explanatory power to its adoption of computer networks. Computer networks in muli-locational companies are introduced to overcome the limits of its spatial structure, such as duplication of functions, such as duplication of functions, loss of time spent in proceeding a job between different functional units, and unresponsiveness to the change of market demand. Second, new spatial division of labor and function could be possible through a series of business process reengineering, not through the mere adoption of ICT. Case studies reveal that computer network could help a firm to realize new forms of spatial division of labor, especially in those functions which is mainly based on the flow of information. Such function as ICT management, sales logistics and after-sales service are major parts where a new operational unit has appeared with the help of ICT. From above results, it can be concluded that the interrelations between ICT and organizational space should be approached intimately integrated with the change of industrial structure and it's organizational implications.

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지식경영의 동태적 가치사슬 모형 구축 (Dynamic Value Chain Modeling of Knowledge Management)

  • 이영찬
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권3호
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    • pp.205-233
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    • 2008
  • This study suggests the dynamic value chain model, that will be able to not only show changing processes to organization's significant capital by integrating an individual, implicit, and explicit knowledge which affect organizational decision making, but also distinguish the key driver for raising organizational competitive power because it makes possible to analyze sensitivity of performance along with decision making alternatives and policy changes from dynamic view by connecting knowledge management capability, knowledge management activity, and relations with organizational performance with specific strategic map. Recently, a lot of organizations show interest in measuring and evaluating their performance synthetically. In organizations taking knowledge management, they introduce effective value chain model like a dynamic balanced scorecard (DBSC), and therefore they can reflect their knowledge management condition as well as show their changes by checking performance of established vision and strategy periodically. Furthermore, they can ask for their inner members' understanding and participation by communicating with and inspiring their members with awareness that members are one of their group, present a base of benchmarking, and offer significant information for later decision making. The BSC has been a successful framework for measuring an organization's performance in various perspectives through translating an organization's vision and strategy into an interrelated set of key performance indicators and specific actions. The BSC, while having significant strengths over traditional performance measurement methods, however, has its own limitations, due to its static nature, such as overlooking two-way causation between performance indicators and neglecting the impact of delayed feedback flowing from the adoption of new strategies or policy changes. To overcome these limitations, this study employs SD, a methodology for understanding complex systems where dynamic feedback among the interrelated system components significantly impact on the system outcomes. The SD simulation model in the form of DBSC would serve as a useful strategic teaming tool for facilitating an organization's communication process through various scenario analyses as well as predicting the dynamic behavior pattern of their key performance measures over a future time frame. For the demonstration purpose, this study applied the DBSC model to Prototype of Korea manufacturing and service firm.