• 제목/요약/키워드: Service Lifetime

검색결과 209건 처리시간 0.029초

서비스 중요도를 사용한 서비스나무분석의 개선 (Improvement of Service Tree Analysis Using Service Importance)

  • 박종훈;황영훈;이상천
    • 산업경영시스템학회지
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    • 제40권2호
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    • pp.41-50
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    • 2017
  • The purpose of this paper is to improve the service tree analysis introduced recently by Geum et al. [15]. Service tree analysis structures the service based on the customer participation perspective and provides a qualitative analysis method categorizing the service elements on the basis of its impact to top service. This paper attempts to apply the concept of reliability importance to the service tree analysis as a perspective of quantitative analysis, which is considered little in Geum et al. [15]. Reliability importance is a measure of the structural impact of the components that make up the system on the system lifetime in reliability engineering field and often used in fault tree analysis. We transform the reliability importance into service importance in accordance with service tree analysis, so that the influence of service elements on the service can be judged and compared. The service importance is defined as the amount of change of the service according to the change of the service element, therefore, it can be utilized as an index for determining a service element for service improvement. In addition, as an index for paired service elements, the relationship between the two service components can be measured by joint service importance. This paper introduces conceptual changes in the process of applying reliability importance to service analysis, and shows how to use the service importance for identifying the priority of service element for the final service and improving customer satisfaction through an example. By using the service importance and joint service importance in service tree analysis, it is possible to make efficient decision making in the process of determining the service elements for analyzing and improving the service.

Research Trend Analysis on Customer Satisfaction in Service Field Using BERTopic and LDA

  • YANG, Woo-Ryeong;YANG, Hoe-Chang
    • 융합경영연구
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    • 제10권6호
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    • pp.27-37
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    • 2022
  • Purpose: The purpose of this study is to derive various ways to realize customer satisfaction for the development of the service industry by exploring research trends related to customer satisfaction, which is presented as an important goal in the service industry. Research design, data and methodology: To this end, 1,456 papers with English abstracts using scienceON were used for analysis. Using Python 3.7, word frequency and co-occurrence analysis were confirmed, and topics related to research trends were classified through BERTopic and LDA. Results: As a result of word frequency and co-occurrence frequency analysis, words such as quality, intention, and loyalty appeared frequently. As a result of BERTopic and LDA, 11 topics such as 'catering service' and 'brand justice' were derived. As a result of trend analysis, it was confirmed that 'brand justice' and 'internet shopping' are emerging as relatively important research topics, but CRM is less interested. Conclusions: The results of this study showed that the 7P marketing strategy is working to some extent. Therefore, it is proposed to conduct research related to acquisition of good customers through service price, customer lifetime value application, and customer segmentation that are expected to be needed for the development of the service industry.

Comparative genetic analysis of frequentist and Bayesian approach for reproduction, production and life time traits showing favourable association of age at first calving in Tharparkar cattle

  • Nistha Yadav;Sabyasachi Mukherjee;Anupama Mukherjee
    • Animal Bioscience
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    • 제36권12호
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    • pp.1806-1820
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    • 2023
  • Objective: The present study was aimed primarily for estimating various genetic parameters (heritability, genetic correlations) of reproduction (age at first calving [AFC], first service period [FSP]); production (first lactation milk, solid-not fat, and fat yield) and lifetime traits (lifetime milk yield, productive life [PL], herd life [HL]) in Tharparkar cattle to check the association of reproduction traits with lifetime traits through two different methods (Frequentist and Bayesian) for comparative purpose. Methods: Animal breeding data of Tharparkar cattle (n = 964) collected from Livestock farm unit of ICAR-NDRI Karnal for the period 1990 through 2019 were analyzed using a Frequentist least squares maximum likelihood method (LSML; Harvey, 1990) and a multi-trait Bayesian-Gibbs sampler approach (MTGSAM) for genetic correlations estimation of all the traits. Estimated breeding values of sires was obtained by BLUP and Bayesian analysis for the production traits. Results: Heritability estimates of most of the traits were medium to high with the LSML (0.20±0.44 to 0.49±0.71) and Bayesian approach (0.24±0.009 to 0.61±0.017), respectively. However, more reliable estimates were obtained using the Bayesian technique. A higher heritability estimate was obtained for AFC (0.61±0.017) followed by first lactation fat yield, first lactation solid-not fat yield, FSP, first lactation milk yield (FLMY), PL (0.60±0.013, 0.60±0.006, 0.57±0.024, 0.57±0.020, 0.42±0.025); while a lower estimate for HL (0.38±0.034) by MTGSAM approach. Genetic and phenotypic correlations were negative for AFC-PL, AFC-HL, FSP-PL, and FSP-HL (-0.59±0.19, -0.59±0.24, -0.38±0.101 and -0.34±0.076) by the multi-trait Bayesian analysis. Conclusion: Breed and traits of economic importance are important for selection decisions to ensure genetic gain in cattle breeding programs. Favourable genetic and phenotypic correlations of AFC with production and lifetime traits compared to that of FSP indicated better scope of AFC for indirect selection of life-time traits at an early age. This also indicated that the present Tharparkar cattle herd had sufficient genetic diversity through the selection of AFC for the improvement of first lactation production and lifetime traits.

안정된 위성방송서비스를 위한 강우강도 예측에 관한 연구 (Studies on Rainfall Rate Forecasting for Reliable Satellite Broadcasting Service)

  • 융 녹 투이 덩;손원
    • 한국방송∙미디어공학회:학술대회논문집
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    • 한국방송공학회 2013년도 추계학술대회
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    • pp.46-47
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    • 2013
  • In the satellite system design, the processes from the initial design to launch take about 5 years and the broadcasting satellite lifetime goes over 15 years. Furthermore, global warming phenomenon causes rainfall rate increasing more and more in some regions on the earth. Consequently, at the stage of the satellite link design, we need to consider the future rain attenuation over 20 years. In this paper, we investigated two time-series system models for forecasting to consider the future rainfall rate for the satellite broadcasting service. We found that rainfall rate of the future 30 years is increasing continuously.

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An Energy Efficient MAC Protocol Providing Guaranteed Service for Wireless Sensor Network

  • Kim, Dong-Won;Park, Tae-Geon
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제5권1호
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    • pp.123-140
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    • 2011
  • In this paper, we propose an Energy Efficient Media Access Control (EE-MAC) protocol for wireless sensor networks. The proposed scheme is designed to save power consumption and guarantee quality-of-service for real-time traffic. EE-MAC uses the superframe structure which is bounded by the transmission of a beacon frame and can have an active and an inactive portion. The active period is divided into the contention free period (CFP) for real-time traffic transmission and the contention access period (CAP) for non-real-time traffic transmission. We propose the exclusively allocated backoff scheme which assigns a unique backoff time value to each real-time node based on bandwidth allocation and admission control. This scheme can avoid collision between real-time nodes by controlling distributed fashion and take effect a statistical time division multiple access. We also propose the algorithm to change the duty cycle adaptively according to channel utilization of media depending on network traffic load. This algorithm can prolong network lifetime by reducing the amount of energy wasted on idle listening.

국방부 인적자원개발 활성화를 위한 국가기술자격 운영개선에 관한 연구 (A Study of the improvement to National Technology Qualification System activation scheme for HRD on the Ministry of National Defense)

  • 김우현;이원박;정병한;박재현;정영득
    • 대한안전경영과학회지
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    • 제14권4호
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    • pp.321-332
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    • 2012
  • The special organization that our military service is conscripted by the duty of national defense purposes to the period of military service. So couple of soldiers are think as the corresponds to college, or some knowledge layer from the operating management discarding period, lifetime value. But, now a day changed of the military life, it is when the individual soldiers can have some self-development and the lifelong education in terms of a period, and can changeing the footsteps of the new life that the function as a 'bridge' to activate production of barracks life. So that it can be supported themselves need to strive for human resource development. This study is being discussed on the correlation of military human resources and qualified operating and sustainable and promising future eligibility for qualified by taking advantage of the Boston Consulting Group Matrix(Boston Consulting Group Matrix).

Service life prediction of chloride-corrosive concrete under fatigue load

  • Yang, Tao;Guan, Bowen;Liu, Guoqiang;Li, Jing;Pan, Yuanyuan;Jia, Yanshun;Zhao, Yongli
    • Advances in concrete construction
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    • 제8권1호
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    • pp.55-64
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    • 2019
  • Chloride corrosion has become the main factor of reducing the service life of reinforced concrete structures. The object of this paper is to propose a theoretical model that predicts the service life of chloride-corrosive concrete under fatigue load. In the process of modeling, the concrete is divided into two parts, microcrack and matrix. Taking the variation of mcirocrack area caused by fatigue load into account, an equation of chloride diffusion coefficient under fatigue load is established, and then the predictive model is developed based on Fick's second law. This model has an analytic solution and is reasonable in comparison to previous studies. Finally, some factors (chloride diffusion coefficient, surface chloride concentration and fatigue parameter) are analyzed to further investigate this model. The results indicate: the time to pit-to-crack transition and time to crack growth should not be neglected when predicting service life of concrete in strong corrosive condition; the type of fatigue loads also has a great impact on lifetime of concrete. In generally, this model is convenient to predict service life of chloride-corrosive concrete with different water to cement ratio, under different corrosive condition and under different types of fatigue load.

Service life prediction of a reinforced concrete bridge exposed to chloride induced deterioration

  • Papadakis, Vagelis G.
    • Advances in concrete construction
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    • 제1권3호
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    • pp.201-213
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    • 2013
  • While recognizing the problem of reinforcement corrosion and premature structural deterioration of reinforced concrete (RC) structures as a combined effect of mechanical and environmental actions (carbonation, ingress of chlorides), emphasis is given on the effect of the latter, as most severe and unpredictable action. In this study, a simulation tool, based on proven predictive models utilizing principles of chemical and material engineering, for the estimation of concrete service life is applied on an existing reinforced concrete bridge (${\O}$resund Link) located in a chloride environment. After a brief introduction to the structure of the models used, emphasis is given on the physicochemical processes in concrete leading to chloride induced corrosion of the embedded reinforcement. By taking under consideration the concrete, structural and environmental properties of the bridge investigated, an accurate prediction of its service life is taking place. It was observed that the proposed, and already used, relationship of service lifetime- cover is almost identical with a mean line between the lines derived from the minimum and maximum critical values considered for corrosion initiation. Thus, an excellent agreement with the project specifications is observed despite the different ways used to approach the problem. Furthermore, different scenarios of concrete cover failure, in the case when a coating is utilized, and extreme deicing salts attack are also investigated.

태양열투과체의 특성에 관한 고찰 (Examination of the properties of Solar Glazing Materials)

  • 이종호;윤경훈;정주희;오정무
    • 태양에너지
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    • 제2권2호
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    • pp.37-53
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    • 1982
  • In general, glass has proven to be an effective glazing material, exhibiting extended service lifetime and high solar transmittance while remaining opaque to long wave thermal reradiation. Plastics, which possess higher solar transmittance than commercial glass, are lightweight and also cost competitive with glass. In this paper a survey of various glazing materials is presented, and the comparative analysis of their properties are perform ed in detail with special emphasis on double glazing materials, which can be adaptable to various passive solar systems.

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