• Journal of Digital Convergence
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• v.10 no.6
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• pp.71-82
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• 2012

The interest in SLA in accordance with the development of IT outsourcing has increased due to the rapid development of information systems. Moreover, an awareness and necessity for the Information System Operating Audit has increased while an effective IT service management operations for information systems is needed desperately. However, information system operations and maintenance instructions of the National Information Society Agency operates due to the current information system operation, but the experience and the interpretation of the auditor determine the decision in the field. This paper introduces an operating audit model for the efficient management. This model is derived from the Korea Information Society Agency's operating instructions of the Information Systems Audit and their inspection services. The audit checklists were derived from the areas of service planning, service delivery, service support, and service management. Consequently, the operating audit model was proposed, and the suitability of this model was verified by experts' opinions on the survey.

• The Journal of the Korea institute of electronic communication sciences
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• v.7 no.6
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• pp.1245-1258
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• 2012

This study is about development of technology for electronic government of S. Korea with cloud computing analysed by the application of scenario planning. As a society of knowledge and information has been developed rapidly, because of changing from web environment to ubiquitous environment, a lot of countries across the world as well as S. Korea for e-Government have a variety of changes with cloud computing service. So this research focused on the strategy consulting of e-Government of S. Korea with development of cloud computing technology analysed by the application of 'scenario planning' as a foresight method. As a result, the future policy for development of cloud computing technology for electronic government of S. Korea is to further spur the development of technology for hard ware and internet data center as SLA(Service Level Agreement) and service provisioning, more improvement of level of technology with soft ware solution as resource virtualization, open API(Application Programming Interface).

• The Journal of Society for e-Business Studies
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• v.10 no.2
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• pp.43-57
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• 2005

The web services concept is rising as a standard to integrate heterogeneous systems in distributed environment based on XML messaging. Recently, for that reason, many companies are trying to use web services for their B2C and B2B business. In order to successfully introduce the web services, it is required to guarantee a differentiated quality of web services. However, most of the current web services cannot provide differentiated policies for requested messages and the existing web servers cannot consider appropriately the quality factors of web services in the service level agreement between provider and consumer. In this paper, we analyzed appropriate quality factors of web services in application level and suggested priority allocation strategy for processes dealing with messages of web services using those factors. This strategy can allocate dynamically a priority to satisfy the service level agreement.

• Proceedings of the Korean Information Science Society Conference
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• 2005.11a
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• pp.469-471
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• 2005

최근 인터넷에서는 인터넷 방송, 화상 회의, VoIP 등 QoS 보장을 요구하는 새로운 응용 서비스들의 출현과 함께 IP QoS의 문제는 인터넷에서 가장 주요한 과제 중 하나로 등장하고 있다. 이러한 QoS의 적용은 가장 상용화 되어 있는 이더넷 망에서도 마찬가지로 적용되어야 하는 문제이다. 또한 사용자들은 SLA(Sonics Level Agreement)내에서 최선의 QoS 요구하게 되었다. QoS 보장을 위해 기존에는 통합 서비스(Integrated Service)나 차별화 서비스(Differentiated Service) 방식만을 사용하였으나 실제 적용하는데 구현상의 여러 문제점이 발견되었고, 대역폭 할당 방식에 있어서도 토큰 버킷(Token Bucket)과 같은 복잡한 방식을 사용하였다. 본 논문에서는 간단하면서 적용하기 쉬운 QoS 보장을 위한 멀티큐에서의 속도 계산(Rate Calculation)방식을 제안하며 OPNET을 통해 제안된 방식을 검증하도록 한다.

• Annual Conference of KIPS
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• 2006.05a
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• pp.605-608
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• 2006

본 논문에서는 SLA(Service Level Agreement)와 같이 차별화 서비스를 지원하는 웹서버 시스템의 가동성 척도를 향상시키기 위해 기존의 동적 성능 분리 기법에 퍼지 기법을 접목하였다. 특히, 클러스터 기반 웹서버 시스템의 부하량에 대한 판단기준 혹은 사용자 요청률 및 동적요청 비율 변화시에 발생하는 애매모호한 상황을 효과적으로 반영하기 위해, 퍼지제어 기법에 기초한 부하분배 메커니즘을 제안하였다. 이를 통해, 기존의 퍼지 기법을 활용하지 않은 성능분리 기법과 퍼지기법을 활용한 경우에 대해 응답시간(95-percentile of response time) 성능 비교 평가를 통해 퍼지기반의 성능분리 기법이 차별화 서비스 시스템의 성능을 더욱 강건하고 효율적으로 향상시킬 수 있다는 점을 검증하였다.

• TTA Journal
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• s.139
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• pp.40-43
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• 2012

주로 컴퓨터 자원(Platform, HDD, CPU)의 가상화를 통한 IT 인프라 관리 및 아웃소싱의 효율성을 추구하던 클라우드 컴퓨팅이 이제는 다양한 서비스 분야로 전환되고 있다. 심지어 사용자의 개인 데이터, 홈 가전기기, 헬스 기기 등의 모든 디지털화된 IT 자원이 스마트 폰, 태블릿 PC, IP-TV 중심의 N-Screen 등의 사용자 단말 기술들과 연계 및 진화하여 더욱 편리한 디지털 라이프의 변화를 주도하고 있다. 따라서 본 특집에서는 더욱 발전하는 클라우드 컴퓨팅의 주요 분야들 - 모바일 클라우드, DaaS(Desktop as a Service: 데스크톱 클라우드), 공공 부문의 SLA(Service Level Agreement), 퍼스널 클라우드 보안과 프라이버시 - 대해 기술적 동향과 이슈 등을 고찰하고자 한다. 특히 작금의 국제적 표준화가 ITU-T, ISO에서 조직과 체계를 구체적으로 마련하고 2012년부터는 본격적인 경쟁에 들어가는 중요한 시대적 위치에 있으므로 본 특집을 통해 국내 연구자 및 개발자들에게 표준화된 기술 및 서비스 개발에 동기를 부여하고자 한다. 본 특집을 기획하면서 클라우드 컴퓨팅은 IT의 인프라에서 응용까지 연계되어 서비스 산업의 좋은 모델로서 국가적 경쟁력을 끌어올릴 수 있는 중요한 기술임이 자명하며, 단기적으로 끝나는 기술이 아님을 다시 한 번 확인할 수 있는 좋은 기회로 산업의 많은 분야에 뿌리 깊이 내려지길 기대해 본다. 이를 위해 기업과 국가의 지속적인 개발과 지원에 대한 결정이 그 어느 때보다 필요하다.

• The Journal of Society for e-Business Studies
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• v.24 no.3
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• pp.1-18
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• 2019

Due to the great advances in e-Marketplace and changes in type of items purchased from the online market, it has been dramatically increased the demand of the storage and transportation under the special conditions such as restricted temperature. Especially, the cold chain needs the way to transparently measure and monitor the entire network in realtime because it has a very complicated structure and requires totally different criteria at the every different steps and items. In this research, it has been presented the performance evaluation metrics to make contract using service level agreement (SLA), the way to apply the smart contract based on blockchain, the structure of blocks, service platform and application in order to build cold chain which can prevent the risk factors by measuring and sharing information in realtime using block chain technology. In addition, we have proposed the way to store the measured performance and reputation of each player in the block using smart contract based on SLA. With the presented framework, all players including service providers as well as users can secure the information for making the rational decisions. When the service platform is actually built and operated, it seems possible to secure the information in transparently and realtime. Also, it is possible to prevent the risk factors or prepare the preemptive plans to react on them.

• Journal of the Korea Society of Computer and Information
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• v.20 no.10
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• pp.91-97
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• 2015

In this paper, we propose a MCFQ I/O scheduler that is implemented by modifying the existing Linux CFQ I/O scheduler. MCFQ observes whether the user requested I/O bandwidth weight is well distributed. Based on the I/O bandwidth observation, we improved I/O performance of the existing bandwidth distribution ability by dynamically controlling the I/O time-slice of the virtual machine. The use of SSDs as storage has been increasing dramatically in recent computer systems due to their fast performance and low power usage. As the usage of SSD increases and prices fall, virtualized system administrators can take advantage of SSDs. However, studies on guaranteeing SLA(Service Level Agreement) services when multiple virtual machines share the SSD is still incomplete. In this paper was conducted to improve performance of the bandwidth distribution when multiple virtual machine are sharing a single SSD storage in a virtualized environment. In particular, it was observed that the performance of the bandwidth distribution varied widely when garbage collection occurs in the SSD. In order to reduce performance variance, we add a MoTS(Manager of Time Slice) on existing CFQ I/O scheduler.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.11
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• pp.4419-4435
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• 2015

The use of an efficient packet scheduling scheme for a forward link in satellite communication networks is very important to support fairness for each return channel satellite terminal (RCST) and the service differentiations for user traffics. To support fairness and QoS for each RCST with service-level agreement (SLA), the Adaptive Coding and Modulation (ACM) system in a satellite hub has to process packets with considering modulation and coding (MODCOD) and packet types. Although a DVB-S2 system with ACM scheme has higher transmission efficiency, it cannot offer fairness or quality of service (QoS) to RCSTs. Because the data are transmitted with high MODCOD in regions with clear skies, while data are transmitted using low MODCOD in regions experiencing rain events. In this paper, we propose a two-step scheduling scheme offering fairness and QoS to RCSTs, while minimizing a decrease in throughput. The proposed scheme is carried out performance evaluations using a computer simulation. As results of this simulation, the proposed scheduler was shown to support bandwidth fairness to an individual RCST, and provide a level of QoS differentiation for user traffics.

• The Journal of Society for e-Business Studies
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• v.15 no.1
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• pp.157-171
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• 2010

To effectively maintain manufacturing collaboration, the development of effective performance measurements for the collaboration is required. Most existing key performance indicators however were developed to measure the performances of internal activities or outsourcing of a company. For that reason, it is necessary to devise new key performance indicators that the partners participating in the collaboration can arrange and compromise with each other to reflect their common goals. In this paper, we propose collaborative Key Performance Indicators(cKPIs), which is used to measure the collaboration work of multiple manufacturing partners on the basis of the Supply Chain Operations Reference(SCOR) model. Also, a modified Sigmoid function is devised as a desirability function to reflect the characteristics of Service Level Agreement(SLA) between two partners. The proposed indicators and the desirability functions can be utilized to perform and maintain the successful collaboration by providing a way to the quantitative measurement.