• 제목/요약/키워드: Service Impact Assessment

검색결과 221건 처리시간 0.025초

선행 차량의 후진에 의한 저속 충돌 시 탑승자 경추 상해에 대한 연구 (Occupant Neck Injury Assessment Caused by Backward Movement of a Preceding Vehicle at a Low Impact Velocity)

  • 김성진;전우정;박우식;서영일;손권
    • 한국자동차공학회논문집
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    • 제21권3호
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    • pp.66-73
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    • 2013
  • This study assesses neck injury of occupants in a real traffic accident case that a preceding vehicle moved backward and impacted a parked vehicle at a low velocity. This case is different from a case of whiplash injury caused by rear impact on vehicle. The impact velocity was estimated from damages of the two vehicle bumpers and the displacement of the parked vehicle was also estimated from CCTV images. MADYMO simulation was performed based on the vehicle specifications and investigation report. The comparison of neck flexion moments with the corresponding injury criteria revealed that occupants of the parked vehicle might have hardly neck injury.

Impact of Service Quality on Behavioural Intention to Use Fin Tech Payment Services: An Extension of SERVEQUAL Model

  • Vikas Sharma;Sanjay Taneja;Munish Gupta;KshitizJangir;Ercan Ozen
    • Asia pacific journal of information systems
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    • 제33권4호
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    • pp.1093-1117
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    • 2023
  • The study aims to determine the impact of quality outcomes on behavior intentions in Financial Technology (FinTech) payment services. The study is focused on the development and testing of the impact of the SERVQUAL model on the TAM, i.e., Technology Acceptance Model for the measurement of the behavioral intention of users to use fintech payment services. The sample entails 578 specific survey responses from northern India from October to December 2022. The respondents were users of FinTech. The PLS-SEM technique was employed to explain the implementation process. Consequently, it discovered a significant relationship between the SERVQUAL models and the impact on behavioral intentions identified by TAM. The study will provide insight into the factors that impact the quality outcomes and adoption of Fintech payment services to the providers. The paper demystifies FinTech payment services in the range of perception of service quality outcomes and provides essential theories. The TAM model reflects the customer's sense of satisfaction, usefulness, and attitude. In contrast, the SERVQUAL model demonstrates the user's assessment of service quality outcomes such as quality, trust, security, and service quality positively affects behavioral intention in FinTech payment services.

병원의 급성심근경색증 진료 결과 공개의 효과 (Impact of public releasing of hospitals' performance on acute myocardial infarction outcomes)

  • 은상준;김윤;이은정;장원모
    • 한국의료질향상학회지
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    • 제17권1호
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    • pp.69-78
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    • 2011
  • Objectives : The purpose of this study was to determine whether the published AMI report card could reduce in-patient mortality, 7-day after discharge mortality, and length of stay (LOS). Methods : Interrupted time-series intervention analysis was used to evaluate the impact of the report card for AMI care quality in November 2005 in terms of risk-adjusted in-patient mortality, risk-adjusted 7-day after discharge mortality, and DRGs case-mix LOS using the claim data of Health Insurance Review and Assessment Service. Results : Public disclosure of AMI care quality decreased risk-adjusted in-patient mortality and DRGs case-mix LOS by 0.00050% per month and 0.042 days per month respectively, however there was no effect on risk-adjusted 7-day after discharge mortality. Patterns of effect of public disclosure on AMI outcomes were a fluctuating pattern on risk-adjusted mortalities and a pulse impact for 1 month on DRGs case-mix LOS. Conclusions : We found the public disclosure of AMI care quality had decreasing effects on risk-adjusted in-patient mortality and DRGs case-mix LOS, but the size of the effect was marginal.

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CRITICAL SUCCESS FACTORS OF A BUILDING DESIGN TEAM

  • T.H. Nguyen;M. Diab
    • 국제학술발표논문집
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    • The 2th International Conference on Construction Engineering and Project Management
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    • pp.9-18
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    • 2007
  • The success of a building design team is achieved as a result of a combination of multiple events/factors and interactions, and has a great impact on the quality of the building construction process. While most of previous studies have focused on quality of the construction process, the success of a design team has not been completely investigated. This paper presents the critical factors that impact the success of a building design team and describes an assessment tool to measure the successful performance of the design team with respect to the critical factors. The development of the assessment tool employs the concept of quality function deployment (QFD), a technique to measure the service quality of an organization.

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지역 환경분야 이해당사자 인식을 반영한 생태계서비스 우수지역 분석 - 안산시를 대상으로 - (Analysis on Ecosystem Service Hotspots Based on Regional Environmental Stakeholders' Perception - A case study of Ansan -)

  • 김일권;김성훈;이재혁;권혁수
    • 환경영향평가
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    • 제27권5호
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    • pp.417-430
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    • 2018
  • 생태계서비스의 개념을 적용한 공간계획을 수립하기 위해서는 생태계서비스 우수지역 파악하고, 이를 관리하는 것이 필요하다. 생태계서비스가 주변보다 높은 지역을 의미하는 생태계서비스 우수지역 평가와 지도화는 생태계서비스를 효과적으로 관리하는데 필요한 정보를 제공한다. 지역 환경분야 이해당사자들의 인식을 반영한 우수지역 평가는 지역에서 관리가 필요한 우선지역을 파악하는데 용이하다. 본 연구는 안산시를 대상으로 설문조사를 수행하여 조절서비스별 가중치를 산정하고, 이를 반영하여 조절서비스 우수지역을 파악하였다. 환경분야 이해당사자 분석결과, 조절서비스의 중요도는 수질조절, 대기조절, 침식조절, 기후조절의 순서로 나타났다. 생태계서비스 우수지역은 주로 안산 북동부에 위치한 산림지역에서 나타났다. 이해당사자 가중치를 반영한 경우에도 우수지역의 공간분포는 유사하게 나타났다. 환경분야 이해당사자 인식을 반영한 생태계서비스 우수지역 평가는 지역에서 생태계서비스 관리정책 수립 시 의사결정지원도구로서 활용될 수 있다.

An analysis of ex-post assessment on Korea-Chile Free Trade Agreement with respect to the agricultural sector

  • Han, Suk-Ho
    • 농업과학연구
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    • 제43권3호
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    • pp.468-480
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    • 2016
  • As the existing FTAs' implementations are being accelerated, ex-post assessments, such as tariff schedules and agricultural trade analyses results, have been emerging as important national issues for the agricultural sector. Korea-Chile FTA is the first FTA in Korea, and more than ten years have passed since April 2004. It will be necessary to measure the impacts of the agreement on the domestic agricultural industry by analyzing concessions made on traded items of farm products on prices, agricultural trade, and so on. The purpose of this study is to prepare for the request for ex-post assessments on the agricultural sector by trade negotiation procedural law. Additionally, by providing policy direction for agricultural policy segments requiring amendments and supplements through an ex-post assessment, we can more objectively evaluate the conflicting arguments between the agricultural and non-agricultural sectors. Current evaluation methods about ex-post impact assessment of FTA are generally comparison analysis on the change of trade balance before and after FTA implementation. However, this simple comparison analysis cannot be said to pure FTA effects and objective, tightening economic impact assessment of the FTA because of all combined situations such as effects of exchange rates, international macroeconomic changes, climate change, and the occurrence of pests. This research attempts to use dynamic analysis as its ex-post assessment methodology and is expected to contribute to future policy evaluation.

전략환경평가를 통한 환경영향평가제도 개선에 대한 인식도 조사 연구 (A Study of Perception on Improvement of Environmental Impact Assessment using Strategic Environmental Assessment)

  • 김임순;김윤신;문정숙;한상욱;손부순
    • 환경영향평가
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    • 제13권3호
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    • pp.125-135
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    • 2004
  • Environmental Impact Assessment(EIA) in Korea has been used to improve environmental conservation and decision-making. Since environmental impact statement(EIS) was introduced in 1981 with the promulgation of the Environmental Preservation Act in 1977, which replaced the Pollution Control Act legislated in 1963. With a rapid growth of environmental perception as well as the diversification of development activities, however, it has recently bring about a strong demand for a new assessment process related to the strategic level of policies, plan, programs. Method of this study includes analyses of the situation of local EIA and its problematic issues through survey and analysis of information and data, analysis of the level of environmental awareness of professionals and case studies including analysis of foreign strategic environmental assessment. Accordingly, I have elicited a concept of SEA. In addition, I have studied on costs of environmental assessment, and efficiency of internalization of HIA. The survey was carried between September and November 2003, and 177 professionals were asks to complete a questionnaire. As a result of questionnaire survey of environmental pundits, it revealed that 83.8% of participants were in favor of introduction of strategic assessment. This result demonstrated more or less higher approval rate than those of awareness survey done by the Ministry of Environment, i.e. 86.0% ayes, and 14.0% nays. 22.8% of participants agreed to the opinion; "For introduction of this system, earlier is better," 50% reported having an opinion such as, "Will introduce this system in an earliest possible time after correcting problems," 26.3% reported having an opinion such as, "Let's decide the time for introduction of this system after correcting problems first,' and 0.9% reported having an opinion, "it's too early to introduce this system." Specifically, the ratio of ayes on introduction of the system marked 72.8%, and it revealed that a majority of respondents have an opinion such as, "Will introduce this system in an earliest possible time after correcting problems." As means of solutions for the problem regarding the limits of applications that existed in SEA System, factors, such as collecting a wide variety of opinions, securing experts, and faithful implementation, etc. were reported important, and in addition to these factors, respondents revealed having opinions such as, consistent research and development, reflection of public interest, establishment of professional organization, enforcement of after-management service, expanding investments in large, systemizing reference materials, and encouraging public participation, etc. To improve problems involving with present EIA system, it has been identified through this study that SEA is efficient and useful. In order to have SEA introduced successfully, it has been cleared that internalization of effectiveness of environmental cost together with HIA must be accomplished.

Investigating the Impact of Value Co-Creation on Satisfaction and Intention to Adopt E-Resources

  • Sachin Kumar;Adil Zia;Vandana;Vinod Kumar
    • Journal of Information Science Theory and Practice
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    • 제11권3호
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    • pp.1-15
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    • 2023
  • The present study examines the impact of value co-creation on satisfaction and intention to adopt of e-resources among users. Four components of the DART model have been adopted to describe value co-creation. These components are dialogue, access, risk-assessment, and transparency. Ph.D. scholars and faculty members from National Capital Region, India, were requested to respond on a five-point Likert scale. A total of 220 responses were collected with the help of a structured questionnaire from respondents of the top 50 business schools according to National Institute Ranking Framework. These responses have been analysed by means of structured equation modelling on Adanco 2.2 software. Findings of the study reported the insignificant impact of access and risk-assessment, and positive impact of dialogue and transparency on satisfaction. Further, satisfaction has been identified, creating significant impact on adoption of e-resources. Such findings reflect the real picture of customer experience with respect to their role in co-creation of e-resources. Respondents have conveyed their dissatisfaction with the co-creation process of e-resources, as companies do not provide all the information and access to their customers beforehand. Consequently, customers fail to make informed decisions and also find themselves unable to show trust in the service providers of e-resources.

의료보장 형태가 혈액투석 서비스 제공에 미치는 영향에 대한 다수준 분석 (Impact of Health Insurance Type on the Quality of Hemodialysis Services: A Multilevel Analysis)

  • 정진희;권순만;김경훈;이선경;김동숙
    • Journal of Preventive Medicine and Public Health
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    • 제43권3호
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    • pp.245-256
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    • 2010
  • Objectives: This study aims to compare quality indicators for the hemodialysis services between patients with health insurance and those with medical aid. Methods: This study used data from sampled hospitals that provided a hemodialysis service. A total of 2287 patients were selected, and the information for hemodialysis service has been granted from medical record reviews. A multi-level regression analysis was used to examine the differences in process and outcome indicators for hemodialysis between patients with health insurance and those with medical aid. Process indicators were defined as: frequency of hemodialysis, hemodialysis time, erythropoietin (EPO) use, measurement of hemodialysis dose at least once a month, measurement of phosphate at least once every three months, and measurement of albumin at least once every three months. Outcome indicators were defined as: hemodialysis adequacy, anemia management, blood pressure management, and calcium, phosphate and nutrition management. The total scores for outcome indicators ranged from 0 (worst) to 4 (best). Results: There was a significant difference in the measurement of hemodialysis dose at least once a month between patients with health insurance and those with medical aid (OR 0.66, 95% CI = 0.43 - 0.99). However, frequency of hemodialysis, hemodialysis time, EPO use, measurement of phosphate at least once every three months, measurement of albumin at least once every three months, hemodialysis adequacy management, Hb${\geq}$11 g/dL, blood pressure within the range of 100-140 /60-90 mmHg, calcium x phosphate${\leq}$55 $g^2/dL^2$ and albumin${\geq}$4 g/dL were not significantly different between the groups. Conclusions: There were no significant differences in outcome indicators for hemodialysis between the groups. Further studies are warranted into the mechanism that results in no differences in the outcome indicators for hemodialysis.

LCA를 이용한 고속철도 건설단계에서의 환경부하 특성에 관한 연구 (A Study on the Characteristics of Environmental Impact in Construction Sector of High-Speed Railway using LCA)

  • 이철;이재영;정우성;황용우
    • 한국철도학회논문집
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    • 제17권3호
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    • pp.178-185
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    • 2014
  • 본 연구에서는 국내 고속철도노선 전과정 중 건설단계에 대하여 각 분야별(토목, 궤도, 건축 및 전철전력/신호통신분야) 주요 건설자재 및 중장비 에너지 사용량을 토대로 전과정평가(Life Cycle Assessment, LCA) 방법론을 적용하여 주요 환경부하 특성을 분석하였다. 그 결과, 분야별 환경영향 기여도는 토목분야가 약 89%로 가장 높게 나타났으며, 궤도 7%, 건축 2%, 전철전력분야 2% 순으로 나타났다. 가장 기여도가 높은 토목분야의 경우, 주요 영향평가 범주는 지구온난화, 자원고갈, 광화학산화물생성으로 각각 54%, 25%, 8%로 나타났으며, 주요 영향인자는 레미콘과 시멘트인 것으로 분석되었다. 향후 철도 건설단계에서의 전과정평가 적용은 정량적인 환경부하 산정을 통해 효율적인 저감방법을 도입할 수 있다.