• 디지털융복합연구
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• 제15권7호
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• pp.367-373
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• 2017

본 연구는 지속해서 증가하는 유방암 환자의 수술 후 신체 및 정신적 고통 완화를 도와주는 모바일 애플리케이션 서비스 제안에 목적이 있다. 먼저 연구 목적 달성을 위해 문헌연구를 통한 유방암의 전반적인 이해와 이와 유사한 서비스를 분석하였다. 이후 서비스 디자인 방법론인 더블 다이아몬드 디자인 프로세스 모델을 단계별로 적용하여 사후관리 중심의 1:1 맞춤형 전문가 코칭(coaching) 서비스를 제공하는 모바일 애플리케이션을 고안하였다. 세부적으로는 첫째, 현재 진행되는 프로그램 분석과 이해관계자들(유방암 환자, 보호자, 간호사 및 병원 내 암센터 용품 판매원)과의 인터뷰를 통해 사용자 니즈(needs)를 도출하였다. 둘째, 이를 기반으로 사용자를 대표하는 페르소나와 고객여정맵을 토대로 한 전체적인 시나리오를 시각화, 콘셉트 설정 및 키워드 도출로 본 연구를 구체화하였다. 셋째, 구체적인 기능 설명과 함께 효과적으로 전달하기 위한 프로토타입을 제작하여 최종 목표인 모바일 애플리케이션 서비스를 제안하였다. 본 서비스를 통하여 그들의 삶의 질을 향상시키는 서비스가 되길 기대한다.

• 산업경영시스템학회지
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• 제38권4호
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• pp.168-176
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• 2015

Trends of integrating products and services lead to the emergence of Product-Service System (PSS). To implement and embody a PSS solution in new product development, a comprehensive design framework is allowed designers to facilitate the design factors of the PSS in complex business environments. A physical product, containing functionalities for services, is the role of medium between customers and a manufactures. Customers can access those metaphysical interfaces to utilize the product fully or expand its performances. The PSS is aiming to prolong its lifecycle while maintaining its expected quality. Since the quality can be represented as a measure which belongs to user's perspective, guaranteeing certain level of quality can be interpreted to sustaining customer satisfaction. The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed model is developed based on relationship products and services matching with their design factors. The products and the services are then brought together to form a PSS. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Objected-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. To demonstrate of the effectiveness of the proposed model, we use a case study involving a smart phone.

• 복식
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• 제64권4호
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• pp.21-36
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• 2014

The purpose of this study is to suggest an effective fashion design process using social network services(SNS) as a method to develop designs. Fashion design process was systemized through literature study. The characteristics of social network, and element and method of network formation were investigated, and then design processes using SNS were suggested through survey study. This was done by applying formation of network and its method in SNS with contents of fashion to stage of process to develop fashion design. The study results are as follows. First, Fashion design process using SNS is composed of 5 stages. Second, SNS types with contents of fashion were classified to five types: blog, community, connection of fashion web service and SNS, fashion SNS, and fashion SNS game. Among them, types where development of fashion design and product distribution was done by formation of network are connected type of fashion web service and SNS, fashion SNS type. Fashion design development can be done by compiling, having contests, and cooperative work. A method that can be used for making assessments and decision is voting and predicting the market. Third, Fashion design process using SNS is composed of the stages such as planning, compiling, analysis, decision, implementation, and formation of network. It was analyzed that by connecting stages of collection and evaluation of information through participation of users, new contents were produced and there was a structure that was cycled continuously.

• 한국CDE학회논문집
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• 제9권1호
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• pp.62-76
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• 2004

Many customers are no longer satisfied with mass-produced goods. They are demanding customization and rapid delivery of innovative products. Many companies are now realizing that the best way to reduce life cycle costs is to evolve a more effective product development paradigm using Internet and web based technologies. Yet there remains a gap between current market demands and product development paradigms. The existing CAD systems require that product developers possess all the design analysis tools in-house making it impractical to employ all the needed and newest tools. Hence, this paper addresses how assembly operation analysis can be embedded transparently and remotely into a service-oriented collaborative assembly design environment. A new assembly operation analysis framework is introduced and a relevant architecture and tools are developed to realize the framework. Instead of the current sequential process for verifying and validating an assembly design, a new Virtual Assembly Analysis (VAA) method is introduced in the paper to predict the various effects of joining during actual collaborative design. As a case study, arc welding and riveting processes are investigated. New service-oriented VAA architecture and its VAA components are proposed and implemented on prototype mechanical assemblies.

• 대한조선학회논문집
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• 제47권6호
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• pp.831-835
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• 2010

Currently, engineering design is carried out in a distributed manner geographically or physically. This imposes new requirements on the computational environments, such as efficient integration and collaboration in the Internet and network environments. Meanwhile, Web-based distributed design has led new paradigms in design and manufacturing fields. For example, Web-based technologies have reduced the product development time and to ensure a competitive product in order to exchange and interact of real-time design information that integrates the distributed design environment between departments as well as companies via Internet and Web. Hence, efficient data communication for design information sharing is the basis for collaborative systems in the distributed environments. Design data communication techniques such as CORBA, DCOM, and JAVA RMI have been considered in the existing research, but these techniques have some disadvantages such as limitations of interoperability and firewall problems. This paper presents the application of engineering design problems in which distributed design information resources are integrated and exchanged using Web Service for supporting XML and HTTP without interoperability and firewall problems.

• 디지털산업정보학회논문지
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• 제10권1호
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• pp.139-146
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• 2014

Through numerous mobile device technology advances, various multimedia contents is moving towards mobile devices from existing personal computer (PC). These paradigm has emerged taking into account these idea, the so-called N-Screen, N-Screen is user-centric service to provide running and sharing on everywhere via advanced smart system in C-P-N-T (Content, Platform, Network, Terminal). Therefore we must provide securing of various contents, openended platform, and user-centric service for efficient N-Screen service. For These characteristic of N-Screen, this paper propose design and implementation of user location-based N-Screen service system. The proposed system realize user location through user's smart phone and offer automatic streaming service to user. And also, we provide web service-based extended N-Screen service. Thus, user can access various device, such as laptop, tablet, and mobile device.

• 서비스연구
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• 제10권2호
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• pp.31-42
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• 2020

본 연구는 수출기반활용사업 중에서 디자인서비스 분야의 성과에 관한 연구이다. 특히, 참여기업 관점에서 디자인서비스의 이용실태와 이에 따른 문제점을 파악하여, 관련 사업에서 디자인서비스 분야에 있어서 성공적 지원방안 마련을 위한 기초 자료 제공을 목적으로 한다. 본 연구는 기록자료(archival records)를 활용하여 디자인서비스의 정확한 성과를 측정할 수 있도록 정량적 설문(survey) 조사를 설계하였고, 설문은 총 3차례 발송을 통하여 참여기업은 135개사에서 응답하였다. 연구결과에서 디자인서비스의 유의미한 성과는 의료/바이오/헬스케어, 전기/전자제품 등 국가 주력산업군의 수출에서 디자인 역할이 중요하다는 것을 알 수 있었다. 또한, 매출액 차이와는 상관없이 모든 참여기업들이 디자인서비스를 이용하고 있다는 것을 알 수 있었다. 특히, 디자인서비스 효과는 참여기업들의 96 %가 가장 효과적이었던 서비스라고 답변하였다. 결과적으로 수출지원기반활용사업에 있어서 디자인서비스의 중요성을 입증하였고, 향후 수출지원기반활용사업의 디자인서비스의 발전방향으로서 관리 시스템 도입의 중요성을 제언하였다.

• 한국정밀공학회:학술대회논문집
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• 한국정밀공학회 1997년도 추계학술대회 논문집
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• pp.193-196
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• 1997

A mobile computing environment has many difference in character from conventional communication over wired network. These include very presents distributed design system based the mobile agent for mobile computing environment. To integrate design resource, we presented ISA(Integration Service Agent, which allows a designer to build integrated application using distributed resources, and to collaborative by exchanging service. Also we propose ICM(XML based Intelligent Connection Manger) using mobile agent. And suggested new intelligent data and process transfer architecture using ICM to implement an agent based design system in mobile environment.

• 한국IT서비스학회지
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• 제8권3호
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• pp.35-49
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• 2009

This study presents a new design method of courses and programs for interdisciplinary or customized education in university organizations. The concept of modular design in manufacturing industry is employed for the development of new courses and programs design in university education. Diverse customization methods in service processes or service delivery channels in education are excluded in this study to focus on the research purposes. The results of this study can contribute to the development of a new education system for customized or interdisciplinary education in universities.

• 경영과학
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• 제28권1호
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• pp.75-90
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• 2011

In B2B e-Commerce market, many companies used in B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. In 2001, The first year of implementation, B2B e-Commerce Guarantee Cost was just a 19 billion, but in 2008 was significantly increased a 3 trillion 982 billion. In previous studies, however, there was no research on performance management. This study focus on design of KPI weighting for measuring performance of B2B e-Commerce Guarantee Intermediary Service. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service', the study selected KPI and made the KPI weighing. the process of designing a KPI weighting is 5 phase. This study suggests the standard of measuring performance and guidelines on the focus management of KPI in B2B e-Commerce Guarantee Service.