• Title/Summary/Keyword: Service Demand

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Product Life Cycle Based Service Demand Forecasting Using Self-Organizing Map (SOM을 이용한 제품수명주기 기반 서비스 수요예측)

  • Chang, Nam-Sik
    • Journal of Intelligence and Information Systems
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    • v.15 no.4
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    • pp.37-51
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    • 2009
  • One of the critical issues in the management of manufacturing companies is the efficient process of planning and operating service resources such as human, parts, and facilities, and it begins with the accurate service demand forecasting. In this research, service and sales data from the LCD monitor manufacturer is considered for an empirical study on Product Life Cycle (PLC) based service demand forecasting. The proposed PLC forecasting approach consists of four steps : understanding the basic statistics of data, clustering models using a self-organizing map, developing respective forecasting models for each segment, comparing the accuracy performance. Empirical experiments show that the PLC approach outperformed the traditional approaches in terms of root mean square error and mean absolute percentage error.

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The Trend of Competitive Structure in Telecommunications Industry : The Case of Voice Fixed and Mobile Service

  • Kim, Moon-Soo;Kim, Byung-Woon
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.1B
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    • pp.34-46
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    • 2009
  • The remarkable growth of Korean telecommunication market has based on the introduction of competition as well as mobile technology like CDMA. It was well Down that such a conspicuous growth has been towed by mobile service rather than fixed telephone service. In telecommunications service the number of subscribers to mobile was over 40 millions in 2006 and also, while the traffic amount of fixed telephone has been more decreased, that of mobile, which already outnumbers the fixed, has been constantly increased and will be much more in future. It will accelerate the substitution of access and call demand of fixed service by mobile. This change of technology and demand does affect directly the market performance of telecommunications. And regulation has also an effect on market structure, which finally affects on market performance. In this paper we suppose the fixed and mobile telecommunications services are in a same industry. After reviewing the relations among the demand, cost, charge structure and revenue structure in the one fixed and mobile telecommunications market using the framework of an industrial structure analysis, we discuss the current issues of telecommunications regulation and implications for the future regulation.

Forecasting Demand for the PCS Resale Service with Survey Data in Korea (설문자료를 이용한 국내 PCS 재판매 서비스 수요예측)

  • Jun, Duk-Bin;Park, Myoung-Hwan;Ahn, Jae-Hyeon;Kim, Gye-Hong;Kim, Seon-Kyoung;Park, Dae-Keun;Park, Yoon-Seo;Cha, Kyung-Cheon;Lee, Jung-Jin
    • IE interfaces
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    • v.13 no.4
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    • pp.619-626
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    • 2000
  • In this paper, we place the focus on suggesting a method of forecasting demand for PCS resale service with survey data in Korea. It is important for the service provider to forecast the diffusion process when designing marketing strategies and analyzing the costs and benefits. For the reason, we conduct a survey of three groups composed of non-subscribers, cellular subscribers, and PCS subscribers in order to forecast the demand according to several possible scenarios and business strategies. We consider the survey item that is measured by multiple point scales in response to a question if he would subscribe to the mobile telephone service in the future. We propose a method to forecast the size of market potential by classifying each individual into the two extreme groups, that is, yes or no. Then, by integrating survey data and historical data, we forecast the demand for PCS resale service that varies according to scenarios and strategies. From the results, we can find several implications for the provider of PCS resale service.

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A Study on Working Mothers' Demand for Child Care and Housekeeping Home Services (기혼 취업여성의 자녀돌봄 및 가사서비스 이용실태와 요구도)

  • Park, Jeong-Yun;Cho, Hee-Keum;Song, Hyerim;Seo, Jiwon
    • Journal of Families and Better Life
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    • v.30 no.5
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    • pp.89-105
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    • 2012
  • The purpose of this study is to analyze working mothers' demand for child care and housekeeping home services, and to investigate the present supply condition of home services in Korea. Data collection was implemented to examine the service demand of working mothers(n=700) in four areas. The data were analyzed with SPSS. The results were as follows: 1) For home-based child-care dispatch services social enterprises are superior to other private service suppliers in terms of the treatment of service workers, wages, and quality control. As for child care service contents, the provision of meals, and casual safeguards were mostly expected. The most important qualification for care providers was found to be in faithfulness, and the certification related with child care was required. An affordable wage range was perceived as ₩3,000~5,000 per hour, and part time services. For the time range, services which commenced before 9 am and terminated after between 5~6 pm were preferred. 2) For housekeeping dispatch services, standard services, including basic cleaning, preparation of meals and side dishes, special cleaning, and washing, were in demand. The required qualifications of housekeeping service providers were similar to those of child care service providers. Possessing certification was not considered as an important quality; however, personality and career type were important factors. An acceptable wage range was ₩3,000~5,000 per hour and part-time services were preferred. In terms of the service time range, services which commenced between 8~9 am and terminated between 5~7 pm were preferred.

Resident Evaluation on Housing and Demand on Residential Service according to Type of Public Rental Housing (공공임대주택의 유형에 따른 거주자 평가와 주거서비스 조사)

  • Lee, So Young;Oh, Myoung Won
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.35 no.1
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    • pp.11-18
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    • 2019
  • There is a growing demand for public rental housing since housing price increased rapidly and socially vulnerable people need more stable housing. The purpose of this study is to investigate housing evaluation (satisfaction), moving plan, and residential service according to the type of the public rental housing and the characteristics of the resident, and to suggest the development direction for comprehensive housing services including the community level. Data used for analysis in this study are from 2016 Seoul panel survey of public rental housing residents. A total of 3009 questionnaire from public rental households were collected in 2016 Seoul panel survey. In order to investigate housing requirements, we analyzed household characteristics, housing satisfaction, moving plans, welfare services, residential activities and community facilities, social environment. In this study, the difference of residential satisfaction, moving plan, and residential service according to the type of the public rental housing and the characteristics of the resident is analyzed to identify their housing demands. As a result, there were differences in residential satisfaction, moving plan, and residential service depending on type of public rental housing and characteristics of residents. Residents in public rental housing modified from the multi-family housing after purchase showed lower residential satisfaction, and higher intention for moving plan compared to residents living in other type of public rental housing. In the residential service, residents in permanent lease type have higher experience of housing service as well as demand on housing service. Especially single household, elderly household, female household, or household with handicapped person indicated higher demand for housing services.

Impact Assessment of an Autonomous Demand Responsive Bus in a Microscopic Traffic Simulation (미시적 교통 시뮬레이션을 활용한 실시간 수요대응형 자율주행 버스 영향 평가)

  • Sang ung Park;Joo young Kim
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.21 no.6
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    • pp.70-86
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    • 2022
  • An autonomous demand-responsive bus with mobility-on-demand service is an innovative transport compensating for the disadvantages of an autonomous bus and a demand-responsive bus with mobility-on-demand service. However, less attention has been paid to the quantitative impact assessment of the autonomous demand-responsive bus due to the technological complexity of the autonomous demand-responsive bus. This study simulates autonomous demand-responsive bus trips by reinforcement learning on a microscopic traffic simulation to quantify the impact of the autonomous demand-responsive bus. The Chungju campus of the Korea National University of Transportation is selected as a testbed. Simulation results show that the introduction of the autonomous demand-responsive bus can reduce the wait time of passengers, average control delay, and increase the traffic speed compared to the results with fixed route bus service. This study contributes to the quantitative evaluation of the autonomous demand-responsive bus.

A Study of the List on Demand Analysis for Construction Management Client (CM발주자의 수요분석을 위한 항목도출에 관한 연구)

  • Shin, Sun;Kim, Han-Soo
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.274-277
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    • 2008
  • Demand analysis plays a key roles in helping decision making in all fields of production activities. In order to analyze the demand of the client, items on the preference motivation for CM service has to be formalized, but it is difficult to establish. The purpose of this study is to present items of demand analysis for CM Clients. For this, the factors affecting purchase of CM service for CM Clients are analysed through literature review in other various areas about intend to purchase. Through this, increase the importance of the CM demand analysis and understand the service demand, the growth of the CM market, important foundation.

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Demand analysis for the domestic satellite broadcasting service using the competitive diffusion model (경쟁적 확산모형을 이용한 국내 위성방송서비스 수요분석)

  • 장근녕
    • Korean Management Science Review
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    • v.12 no.3
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    • pp.163-175
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    • 1995
  • The future demand of the satellite broadcasting service is analyzed through the competitive diffusion model. Diffusion rates of the satellite broadcasting service in the case that the decreasing effect due to the cable TV service is considered are smaller than those in the independent case. Diffusion rates of the satellite broadcasting service are shown to become different according to environmental conditions.

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The Relationship Between Fire Service Demand and Project Budget (소방수요와 사업비예산과의 관계)

  • Kim, Jin-Dong;Kim, Hyung-Doo
    • Fire Science and Engineering
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    • v.21 no.3
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    • pp.24-32
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    • 2007
  • The environment of fire service is more uncertain as cities become complicated and new combustibles are used. If fire service's budget is not allocated sufficiently for fire facilities and equipment, fire service's quality and firefighter's safety are affected seriously. Therefore project budget must be increased to prevent fire and disaster effectively. This study investigate the change of fire service demands, the change and priority of fire service budget and project budget. And this study examined the relationship between fire service demand and project budget using correlation and regression analysis. Analysis showed that a number of rescue and emergency medical service were significant variable for project budget.

A Study on Demand Selection in Supply Chain Distribution Planning under Service Level Constraints (서비스 수준 제약하의 공급망 분배계획을 위한 수요선택 방안에 관한 연구)

  • Park, Gi-Tae;Kim, Sung-Shick;Kwon, Ick-Hyun
    • Journal of the Korea Society for Simulation
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    • v.15 no.3
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    • pp.39-47
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    • 2006
  • In most of supply chain planning practices, the estimated demands, which are forecasted for each individual period in a forecasting window, are regarded as deterministic. But, in reality, the forecasted demands for the periods of a given horizon are stochastically distributed. Instead of using a safety stock, this study considers a direct control of service level by choosing the demand used in planning from the distributed forecasted demand values for the corresponding period. Using the demand quantile and echelon stock concept, we propose a simple but efficient heuristic algorithm for multi-echelon serial systems under service level constraints. Through a comprehensive simulation study, the proposed algorithm was shown to be very accurate compared with the optimal solutions.

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