• Title/Summary/Keyword: Service Competitiveness

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국가과학기술경쟁력 제고를 위한 과학기술부 업무혁신 사례 - 연구비 집행절차 간소화 및 디지털화 - (A Case Study on the Business Innovation for increasing National Science and Technology Competitiveness power - Simplification and Digitalization of R&D Expenses Performance procedure -)

  • 김봉수;이은영;최운백;장보현
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2007년도 춘계학술대회
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    • pp.51-58
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    • 2007
  • Considering innovation a key to raising living standards, the Ministry of Science and Technology has put in place various measures meeting the needs of the newly promoted Deputy Prime Minister of Science and Technology. Such measures include business process reengineering as streamlining the work process to achieve the improvement in quality and efficiency: building the integrated performance management system to promote performance-or tented environment; and running the 1ifelong learning system for better competitiveness of government officials. Further to the innovation efforts at work, the number of steps of the R&D budget execution is streamlined from eight to five and its payment period is considerably reduced to 15 days from 60 days. In addition, the digitalized R&D budget management systems such as e-Contract System, One-click Processing Monitoring System, and Information Service System through Short Message Service (SMS) will contribute to improving R&D performance. And these systems are efficiently integrated into a portal interface named "Yeon-gu-ma-ru." The Ministry of Science and Technology, spearheading nationwide innovation, will continue efforts to make viable achievements of innovation.

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물류산업의 구조적 분석과 종합물류업 활성화 방안 (A Strategy to Stimulate the Integrated Logistics Companies based on the Structural Analysis of Korean logistics Industry)

  • 김용진;서상범;하헌구
    • 한국항만경제학회지
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    • 제22권1호
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    • pp.61-86
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    • 2006
  • As the economic volume and trade in North-East Asia have dramatically increased, the competition for dominance over the value of logistics among many developed countries has taken a new turn. The Korean government has been planning a strategy for a north-east asian logistics hub in order to increase the global competitiveness of manufacturing companies by promoting a logistics industry. However, the competitiveness of Korean logistics industry is still quite premature compared to global competitors. Taking these accounts into considerations, this study advocates that the structure of Korean logistics companies should be changed from the function of furnishing simple logistics to extending integrated logistics services. It should also shift its focus from executing domestic logistics to meeting international logistics demands and from an execution-focused service to a knowledge-intensive service. The purpose of this study is to explore effective methods for stimulating an integrated logistics industry. Some detailed guidelines and economic interpretations, based upon the results of this research, have been suggested for supporting the related legislation.

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서울시 공공도서관의 현주소와 정책적 과제 (Current Status and Policy Tasks of public Library in Seoul)

  • 윤희윤
    • 한국도서관정보학회지
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    • 제49권2호
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    • pp.1-23
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    • 2018
  • 이 연구는 서울시 공공도서관을 위한 정책과제를 발굴 제시하는데 목적이 있다. 이를 위하여 거시적으로는 공공도서관 핵심지표를 이용하여 서울시와 글로벌 경쟁도시의 격차를 비교하고, 미시적으로는 공공도서관 인프라 및 서비스 지표를 중심으로 서울시 및 광역시도의 수준을 분석하였다. 이어 "2030 서울도시기본계획"과 "도서관 및 독서문화 활성화 종합계획"을 연계하여 공공도서관 정책을 평가하였다. 그 결과를 바탕으로 글로벌 지식문화 수도를 위한 브랜드화, 도서관 핵심역량 및 시스템의 선진화, 시민중심의 지식문화 생태계 조성, 시민의 서비스 만족도 및 기대편익 극대화를 서울시 공공도서관의 미래지향적 정책과제로 제시하였다.

국제물류 정보화의 개선책에 관한 연구 (A Study on the Current Status and Improvement of International Logistics)

  • 고용기
    • 정보학연구
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    • 제3권3호
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    • pp.103-115
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    • 2000
  • 국제물류정보는 국가경쟁력과도 직결되는 문제로서 지금까지 여러 관련기관에서 물류정보시스템을 구축해서 운영해오고 있다. 그러나 정보시스템간 정보가 중복되는 부분이 많아 비효율적으로 운영되고 있어 이에 대한 개선책이 요구되고 있다. 독립적인 일괄정보시스템을 구축하는데는 상당한 시간과 투자가 뒤따르므로 기존의 정보시스템을 연계하여 통합하는 방법이 효율적으로 물류정보화를 구축할 수 있는 실행가능한 대안이다. 따라서 본 연구에서는 기존의 물류정보서비스망들이 연계되어 서로의 데이터베이스를 공유할 수 있는 방법이 국가 경제적인 관점에서 효율적인 국제물류정보망을 갖추는 지름길임을 인식하고 그 방안을 제시하고 있다.

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대학정보공시를 통한 3년제 응급구조과의 주요 지표 분석 (Analysis of major indicators of departments of emergency medical technology in college through the university information disclosure system)

  • 이정은;고봉연;홍성기
    • 한국응급구조학회지
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    • 제24권3호
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    • pp.29-40
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    • 2020
  • Purpose: This study looked into the reality of the emergency medical technology department by analyzing the major indicators of university information disclosure systems and finding the competitiveness of the department of emergency medical technology by reviewing various evaluation indices. Methods: This study is a survey of 24 colleges with emergency medical technology and emergency medical technology departments across the country. Quantitative index data from 2017 to 2019 were collected and analyzed through the university information disclosure center web site. Results: Departments of emergency medical technology are generally higher than the target colleges in quantitative indicators, but the indices are somewhat insufficient in terms of "rate of faculty in full service" and "research performance of per one faculty in full service." Conclusion: Based on the results of this study, we recommend increasing the low indicators to enhance the competitiveness of the departments of emergency medical technology.

Application of AI in Marketing Strategy: Insights from Millennials and Generation Z

  • Yooncheong CHO
    • 융합경영연구
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    • 제12권1호
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    • pp.29-38
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    • 2024
  • Purpose: The purpose of this study is to explore the perceptions of millennials and Generation Z regarding AI applications in marketing, an area that has been rarely explored in previous researches. This study formulated research questions how millennials and Generation Z perceive the impact of brand image, AI-assistant customer service, affective factor, immersive experience, cognitive factor social factor and competitiveness of products and brands on overall attitude through the lens of AI applications in marketing. Additionally, this study also explored the influence of overall attitudes on satisfaction, intention to use, and loyalty towards AI applications. Research design, data and methodology: To gather data, this study employed an online survey conducted in collaboration with a reputable research organization. This study utilized factor analysis, ANOVA, and regression analysis for data analysis. Results: The findings revealed that the impact of brand image, AI-assistant customer service, and competitiveness on attitude demonstrated significance in both millennials and generation Z cohorts. The study identified that cognitive and social factors significantly influenced attitudes among millennials, whereas affective and immersive experiences showed significance in influencing attitudes among Generation Z. Conclusions: The findings offer valuable managerial implications, shedding light on the application of AI in marketing with distinct perspectives between millennials and Generation Z.

중소 서비스기업의 해외시장진출 결정요인에 관한 실증분석 : 대구.경북지역 미용서비스업 중심으로 (An Empirical Analysis on the Determinants of Entry into Foreign Markets of Small- and Medium- sized Service Firms : Focused on Korean Beauty Industry)

  • 홍성헌
    • 통상정보연구
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    • 제11권2호
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    • pp.149-172
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    • 2009
  • Service industries nowadays have become the subject of a scientific research. However, unlike research on manufacturing, there has not yet been a broader presentation of important aspects theoretically and methodologically. The importance of service sector in both national and global economies has grown significantly. An active participation of service industries in the internationalization process, notably by licensing and FDI, has occurred over time. But a few sub-sectors still dominate on this process, for example, financial institutions such as banks, securities, and insurance as well as producer services in advertising and accounting. On the other hand, personal services that are owned by small- and medium- sized firm have limited capabilities in their transnational transfer. This paper attempts to examine various factors influencing decisions for these small- and medium- sized Korean beauty firms in entering to the foreign markets. Determining factors for these firms in the engagement of internationalization depends largely on competitive advantages in both domestic and host countries, and they may be different from those in the sub-sectors mentioned above. Based on previous researches, i identified three categories of independent variables(characteristics of firms, managers, and competition) that can influence decisions to enter to the foreign markets. Seven hypotheses have been tested by using a sample of beauty firms in Daegu city and Kyungbuk province. The results show that the intention of these firms to enter to the foreign markets is significantly influenced by the factors of the innovative character of CEO's, the competitiveness of firms, and size of firms.

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서비스무역 거버넌스 분석과 리모델링 전략 (Remodeling Strategies for Governance of Trade in Services in Korea)

  • 박문서
    • 통상정보연구
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    • 제11권2호
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    • pp.173-201
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    • 2009
  • As a result of overemphasizing the goods sector in trade structure, Korea does not meet properly the global trend which has the key role of 'trade in services' as the service economy have been expanded. Hereafter, it is easily forecasted that trade in services will be one of the main factors for Korea's competitiveness and engine of growth. Nevertheless, because Korea does not equip the concreteness of governance for trade in services, it is possible that the efficiency deterioration of trade volume, confusion of Korea's trade policy, conflict among trading countries, and discordance between the interested parties may be occurred. This paper analyzes the governance system of Korea for trade in services in order to enhance the competitiveness reflecting the importance of trade in services and to draw some strategies for remodeling the service governance system. It is expected to raise the efficiency of Korea's trade policy by constructing the systematic governance for trade in services, and to remove lots of latent risks during global transactions by improving the imbalance between manufacturing and service part for the development of trade in services in Korea. Analysis revealed itself the result that Korea is weak enough to can not identify the governance system about trade in services. Except 'Extent of Services' article of the Foreign Trade Act, Korea has not prepared the governance system for trade in services so that governance system have been scattered overly or decentralized. Problems about trade in services are not limited to enterprise's side, but extended to all the players including government agency whole, academic world and research institute. Therefore, the governance of trade in services should be strengthened and systematized by making the model law for trade in services(provisional name : Master Law for Trade in Services or Promotion Law for Trade in Services) by formatting type of fundamental law or separate legislation. If the bill legislation does not meet the conditions, the Foreign Trade Act should be totally reformed to Omnibus Trade Act concept including trade in services.

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IT서비스 유형별 경쟁력요인이 IT서비스 기업의 비즈니스 성과에 미치는 영향에 관한 연구 : 재무적 및 비재무적 성과 관점으로 (A Study on the Effects of the Competitive Factors for each IT Service Type on the Business Performance of IT Service Companies-with a Focus on Financial and Non-financial Performance)

  • 이지운;강성민
    • Journal of Information Technology Applications and Management
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    • 제17권4호
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    • pp.157-180
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    • 2010
  • The IT services industry is considered as the leading industry of the ubiquitous age that raises a nation's overall productivity and efficiency. Therefore, it is receiving increasing attention as the industry that can bring about economic takeoff and successful overseas market entrance for the next generation. In order to achieve successful development, the industry should be competitive and armed with strategies that well demonstrate the characteristics of IT services. Therefore, it is important to explore the competitive factors of the industry for its qualitative development from the perspectives of IT services industry policies and as well as IT services companies. This study categorized IT services into three types-system integration, IT consulting, and IT outsourcing- and then examined the competitive factors of each service type and their relationships with financial and non-financial performances. In conclusion, the current competitiveness of domestic IT services industry is attributed to institutions environment rather than its competitive advantages in technology, quality, know-how, and highly qualified human resources. In order to facilitate the sound growth of the IT industry and seek reasonable market competition, the environment that puts its priority on the improvement of institutions environment and the ability to carry out a project needs to be established. In all, this study can be utilized as an important knowledge for the establishment of polices to foster IT services industry and of strategies that raise competitiveness to maximize the performances of companies.

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골프장의 경기성 및 운영관리 향상을 위한 평가항목 개발 (Development of Evaluation Items for Play Ability & Operation Management in Golf Course)

  • 석영한;문석기;이은엽
    • 한국환경복원기술학회지
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    • 제12권1호
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    • pp.1-12
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    • 2009
  • The purpose of this study is to discovered assessment items for improving athletic efficiency and management of golf courses. Through this, the study intended to provide basic data for creating competitive golf courses and management. Important assessment items were selected by inducing preliminary assessment items and conducting a preliminary survey and a main survey for specialists through a theoretical study. For the survey results studied, reliability and average value for importance were calculated using SPSS/PC Window Release 12.0. As assessment of importance by assessment area, in athletic efficiency assessment, course management level was the highest, followed by fairness of games and operation of games. In management assessment, importance of service level, information management, facility management, management of game assistants, etc. were high. As assessment of importance by assessment item, it was found that 'variety of golf shot' and 'the length of a course' were important in course layout. Also 'start interval among teams' and 'disturbance of play' were assessed as important items in game operation, while 'fair reservation' and 'rounding rotation time' were important in fairness of games. In addition, in information management, 'kind service of golf course staffs' and 'prompt reservation and notification' were found to be important assessment items. In facility management, all assessment indexes were over 4.0, which means all of them are important for quality of golf course and competitiveness. In membership service, 'appropriate price of goods for sale' and 'service for members' were relatively important assessment items. Further, in management of game assistants, 'qualifications and skillfulness of game assistants' was assessed as a very important index. Although the current study only selected important items to assess excellent golf courses, it is necessary to apply the study results to the actual sites and verify them for golf course both at domestic and abroad.