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A Study of Holism based Service Experience Analysis System

  • Kim, Sung-Su;Lee, Eun-Jong
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.49-61
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    • 2012
  • Objective: The aim of this study is to offer a holism based Service Experience Analysis System(HSEAS) for service design. Background: Customer experience has been focused in a lot of service area. But it is difficult to understand the customer's needs and their experiences because it's so complex and uncertain. Thus it needs holistic approach that means it's difficult to explain general character merely through the understanding of small parts that composes an object and it must be analyzed within the overall context. Method: Accordingly, the thesis paper proposes the Service Experience Analysis System that satisfies the four following needs. (1) Need of solid Experience Framework in which the special quality of the service experience is considered, (2) need of support for the semantic cohesion between different kinds of data, (3) need of support for the management and search of vast data, and (4) need of building the knowledge base system for collaborative research. Results: HSEAS combines the short information in the customers' words and behaviors or situations and circumstances and provides a place of analysis where the context of the general experience can be read and allows concrete understanding of the actual state and factor of the problem as a Combined Data Analysis Tool. Conclusion: HSEAS becomes the center of information management, analysis and connection and it provides a free collaboration place where physical condition has no relations to as a knowledge base system based on network. Application: It is expected that length and width will be added to the analysis and assistance for effectively accumulating information will be provided in the area of diverse service.

Development of a Design System for Multi-Stage Gear Drives (2nd Report : Development of a Generalized New Design Algortitm

  • Chong, Tae-Hyong;Inho Bae
    • International Journal of Precision Engineering and Manufacturing
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    • v.2 no.2
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    • pp.65-72
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    • 2001
  • The design of multi-stage gear drives is a time-consuming process, since on includes more complicated problems, which are not considered in the design of single-stage gear drives. The designer has th determine the number of reduction stages and the gear ratios of each reduction state. In addition, the design problems include not only the dimensional design but also the configuration design of gear drive elements. There is no definite rule and principle for these types of design problems. Thus the design practices largely depend on the sense and the experiences of the designer , and consequently result in undesirable design solution. We propose a new generalized design algorithm to support the designer at the preliminary design phase of multi-stage gear drives. The proposed design algorithm automates the design process by integrating the dimensional design and the configuration design process. The algorithm consists of four steps. In the first step, a designer determines the number of reduction stage. In the second step. gear ratios se chosen by using the random search method. In the third step, the values of basic design parameter are chosen by using the generate and test method. Then, the values of other dimension, such ad pitch diameter, outer diameter, and face width, are calculated for the configuration design in the final step. The strength and durability of a gear is guaranteed by the bending strength and the pitting resistance rating practices by using the AGMA rating formulas. In the final step, the configuration design is carried out b using the simulated annealing algorithm. The positions of gears and shafts are determined to minimize the geometrical volume(size) of a gearbox, while satisfying spatial constraints between them. These steps are carried out iteratively until a desirable solution is acquired. The propose design algorithm has been applied to the preliminary design of four-stage gear drives in order to validate the availability. The design solution have shown considerably good results in both aspects of the dimensional and the configuration design.

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A Comparison of Cluster Analyses and Clustering of Sensory Data on Hanwoo Bulls (군집분석 비교 및 한우 관능평가데이터 군집화)

  • Kim, Jae-Hee;Ko, Yoon-Sil
    • The Korean Journal of Applied Statistics
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    • v.22 no.4
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    • pp.745-758
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    • 2009
  • Cluster analysis is the automated search for groups of related observations in a data set. To group the observations into clusters many techniques has been proposed, and a variety measures aimed at validating the results of a cluster analysis have been suggested. In this paper, we compare complete linkage, Ward's method, K-means and model-based clustering and compute validity measures such as connectivity, Dunn Index and silhouette with simulated data from multivariate distributions. We also select a clustering algorithm and determine the number of clusters of Korean consumers based on Korean consumers' palatability scores for Hanwoo bull in BBQ cooking method.

A study on the stability analysis for asymmetry parallel tunnel with rock pillar (암반 필라를 포함한 비대칭 근접 병설터널의 안정성 평가에 관한 연구)

  • Kim, Do-Sik;Kim, Young-Geun
    • Journal of Korean Tunnelling and Underground Space Association
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    • v.9 no.4
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    • pp.387-401
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    • 2007
  • Recently, because of the restriction of land for construction and interference of adjacent structure, parallel tunnels with small clearance have been planned and constructed in many sites. In this case, the stability of pillar at center part is very important factor to satisfy the stability of tunnel structure under the construction. In this paper, numerical analyses for the asymmetry parallel tunnels with a narrow width of pillar have been carried out to search for the optimum reinforcement measure for rock pillar and verify the stability of tunnel. Rock pillar between each single tunnel is supposed to be under heavy load by rock mass. The analysis of stress state at rock pillar at various cases for construction conditions is required to investigate the structural behaviour of tunnels and stability of the pillar. Strength-stress ratio is calculated based on the failure theory of rock and the safety factor of tunnel is computed with strength reduction technique. Through these numerical results, reasonable reinforcement measures for rock pillar at parallel tunnel were established and recommended.

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Analysis of Threshold Voltage Characteristics for FinFET Using Three Dimension Poisson's Equation (3차원 포아송방정식을 이용한 FinFET의 문턱전압특성분석)

  • Jung, Hak-Kee
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.13 no.11
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    • pp.2373-2377
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    • 2009
  • In this paper, the threshold voltage characteristics have been analyzed using three dimensional Poisson's equation for FinFET. The FinFET is extensively been studing since it can reduce the short channel effects as the nano device. We have presented the short channel effects such as subthreshold swing and threshold voltage for PinFET, using the analytical three dimensional Poisson's equation. We have analyzed for channel length, thickness and width to consider the structural characteristics for FinFET. Using this model, the subthreshold swing and threshold voltage have been analyzed for FinFET since the potential and transport model of this analytical three dimensional Poisson's equation is verified as comparing with those of the numerical three dimensional Poisson's equation.

Optimum Design of Reinforced Concrete Outrigger Wall Opening Using Piecewise Linear Interpolation (구간선형보간법을 이용한 철근콘크리트 아웃리거 벽체 개구부의 최적설계)

  • Lee, Hye-Lym;Kim, Han-Soo
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.33 no.4
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    • pp.217-224
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    • 2020
  • In this study, a framework for optimizing the opening in an outrigger wall is proposed. To solve a constrained bounded optimization problem, an in-house finite element program and SQP algorithm in Python SciPy library are utilized. The openings of the outrigger wall are located according to the strut-tie behavior of the outrigger wall deep beam. A linear interpolation method is used to obtain differentiable continuous functions required for optimization, whereas a database is used for the efficiency of the optimization program. By comparing the result of the two-variable optimization through the moving path of the search algorithm, it is confirmed that the algorithm efficiently determines the optimized result. When the size of each opening is set to individual variables rather than the same width of all openings, the value of the objective function is minimized to obtain better optimization results. It was confirmed that the optimization time can be effectively reduced when using the database in the optimization process.

Efficient Designs to Develop a Design Space in Mixture Response Surface Analysis (혼합물 반응표면분석에서 디자인 스페이스 구축을 위한 효율적인 실험계획)

  • Chung, Jong Hee;Lim, Yong B.
    • Journal of Korean Society for Quality Management
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    • v.48 no.2
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    • pp.269-282
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    • 2020
  • Purpose: The practical design for experiments with mixtures of q components is consisted in the four types of design points, vertex, center of edge, axial, and center points in a (q-1)-dimensional simplex space. We propose a sequential method for the successful construction of the design space in Quality by Design (QbD) by allowing the different number of replicates at the four types of design points in the practical design when the quadratic canonical polynomial model is assumed. Methods: To compare the mixture designs efficiency, fraction of design space (FDS) plot is used. We search for the practical mixture designs whose the minimal half-width of the tolerance interval per a standard deviation, which is denoted as d2, is less than 4.5 at 0.8 fraction of the design space. They are found by adding the different number of replicates at the four types of the design points in the practical design. Results: The practical efficient mixture designs for the number of components between three and five are listed. The sequential method to establish a design space is illustrated with the two examples based on the simulated data. Conclusion: The designs with the center of edge points replications are more efficient than those with the vertex points replication. We propose the sample size of at least 23 for three components, 28 for four components, and 33 for the five components based on the list of efficient mixture designs.

Research on the Optimum Design for PSC Box Girder Bridges Using the Full Staging Method (FSM 공법 PSC 박스 거더교의 최적설계에 관한 연구)

  • Kim, Ki-Wook;Park, Moon-Ho;Chang, Chun-Ho
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.8 no.3
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    • pp.159-167
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    • 2004
  • The objective of this study is development of the optimum design program to minimize the cost for PSC box girder bridge using the full staging method to indicate the necessity for the optimum design applied many types of bridges. It also considered the proper span length to girder depth ratio and the cell number along the width of bridge. This program used SUMT procedure and Kavlie's extended penalty function to allow infeasible design points in the process. Powell's direct method was used in searching design points and Gradient Approximate Method was used to reduce design hours. This study showed the convergence in design parameter and correlation of totally optimized cost according to cell numbers, span lengths, and lane numbers.

Coil Design of Pulse Induction Metal Detector (펄스 유도 방식의 금속탐지기 코일 설계)

  • Jung, Byung-Min;Chang, Yu-Shin;Han, Seung-Hoon
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.26 no.4
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    • pp.389-396
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    • 2015
  • A coil design of pulse induction metal detectors has been described. The search coil was demonstrated by using the wire with the diameter of 0.3 mm, 0.5 mm and 1.0 mm and the dielectric plate with the $30cm{\times}30cm$ and $35cm{\times}35cm$, the time constant and the currents of the coil as the variation of the coil size and the number of coil turns was characterized. The coil parameters like the resistance, the inductance and the time constants as the variation of the diameter of the wire, the coil size and the number of coil turns were compared and analysed through the calculation and the measurement. In addition, investigating the coil currents as the variation of the input pulse width, the coil design of pulse induction metal detectors has been discussed.

Diagnostic methods for assessing maxillary skeletal and dental transverse deficiencies: A systematic review

  • Sawchuk, Dena;Currie, Kris;Vich, Manuel Lagravere;Palomo, Juan Martin;Flores-Mir, Carlos
    • The korean journal of orthodontics
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    • v.46 no.5
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    • pp.331-342
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    • 2016
  • Objective: To evaluate the accuracy and reliability of the diagnostic tools available for assessing maxillary transverse deficiencies. Methods: An electronic search of three databases was performed from their date of establishment to April 2015, with manual searching of reference lists of relevant articles. Articles were considered for inclusion if they reported the accuracy or reliability of a diagnostic method or evaluation technique for maxillary transverse dimensions in mixed or permanent dentitions. Risk of bias was assessed in the included articles, using the Quality Assessment of Diagnostic Accuracy Studies tool-2. Results: Nine articles were selected. The studies were heterogeneous, with moderate to low methodological quality, and all had a high risk of bias. Four suggested that the use of arch width prediction indices with dental cast measurements is unreliable for use in diagnosis. Frontal cephalograms derived from cone-beam computed tomography (CBCT) images were reportedly more reliable for assessing intermaxillary transverse discrepancies than posteroanterior cephalograms. Two studies proposed new three-dimensional transverse analyses with CBCT images that were reportedly reliable, but have not been validated for clinical sensitivity or specificity. No studies reported sensitivity, specificity, positive or negative predictive values or likelihood ratios, or ROC curves of the methods for the diagnosis of transverse deficiencies. Conclusions: Current evidence does not enable solid conclusions to be drawn, owing to a lack of reliable high quality diagnostic studies evaluating maxillary transverse deficiencies. CBCT images are reportedly more reliable for diagnosis, but further validation is required to confirm CBCT's accuracy and diagnostic superiority.