• 대한영양사협회학술지
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• 제24권1호
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• pp.62-74
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• 2018

The purpose of this study was to investigate dietitians or nutrition teachers' perception of sugar reduction and usage of sugars in school meal service. A survey was conducted for dietitians or nutrition teachers at elementary, middle, and high schools in Gyeonggi and Incheon. Survey data were analyzed according to the experience period and school types of dietitians or nutrition teachers. The numbers of subjects according to work experience period were 134 (44.2%) for <5 years, 68 (22.4%) for ${\geq}5$ and <10 years, and 101 (33.3%) for ${\geq}10years$. Among the subjects, 168 (55.4%) were nutrition teachers at kindergarten/elementary schools, and 135 (44.6%) were at middle/high/special schools. Perceptions of sugar reduction programs were higher in kindergarten/elementary schools than in middle/high/special schools. The perception of added sugar use increased with more work experience, and interest in sugar reduction was higher in kindergarten/elementary schools than in middle/high/special schools. Practice for added sugar reduction increased with more work experience, and the most common method for reducing sugar was use of natural sugars. The main reason for not reducing added sugars in school meals was due to preference. Nutritional education for students increased with more work experience and was higher in kindergarten/elementary schools than in middle/high/special schools. The major nutritional education methods were using school homepage (37.4%), sending family letters (37.4%), and using principle's discretion time (18.4%). Organic sugar and rice taffy were used more at kindergarten/elementary schools, and white sugar, brown sugar, and white syrup were used more at middle/high/special schools. The most common menu using added sugars was stir-fried dishes (stir-fried pork, chicken, and vegetables).

• 동아시아식생활학회지
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• 제21권6호
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• pp.934-947
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• 2011

본 연구는 HMR의 선택 속성과 지각된 효용적 가치, 재구매 의도와의 인과관계를 규명하고, 지각된 효용적 가치가 HMR 선택속성과 재구매 의도에와의 관계에서 매개 역할을 검증함으로써 다른 선행연구들과 차별화 하고자 하였다. 이에 따른 연구결과는 다음과 같다. 첫째, 가설 1에 대한 HMR 선택 속성(음식의 품질, 편의성, 포장, 직원 서비스)은 지각된 효용적 가치와 정(+)의 영향관계가 있는 것으로 나타났다. 우선 음식의 품질 요인은 지각된 효용적 가치와 정(+)의 영향 관계가 있는 것으로 나타났으며(t=2.874, p<0.01), 가설 1-1은 채택되었는데, 이는 HMR의 음식이 맛이 좋으며 신선한 재료를 사용하여 신뢰성을 확보하는 것이 소비자의 지각된 효용적 가치를 높일 수 있는 원인임을 재 입증한 것으로 보인다. 또한 HMR의 편의성에 대한 요인은 지각된 효용적 가치와 정(+)의 영향 관계가 있는 것으로 나타나(t=3.710, p<0.001) 가설 1-2도 채택되었으며, HMR의 최고 강점 중 하나인 편의성은 지각된 효용적 가치에도 영향을 주는 것으로 밝혀져 향후 HMR 시장은 바쁜 현대인들로부터 지속적인 관심을 받을 것으로 보여 진다. 그리고 HMR의 포장 요인은 지각된 효용적 가치와 정(+)의 영향관계가 있는 것으로 나타나(t=3.707, p<0.001) 가설 1-3도 채택되었으며, HMR 포장 용기가 위생적이고 보관 및 저장이 용이하며 포장 용기의 활용도를 높일 수 있는 디자인 개발이 무엇보다 필요함을 나타내었다. 마지막으로 HMR을 판매하는 직원 서비스는 지각된 효용적 가치에 정(+)의 영향 관계가 있는 것으로 나타나(t=2.859, p<0.01) 가설 1-4도 채택되었다. 따라서 고객들의 HMR에 대한 지각된 효용적 가치는 음식의 품질, 편의성, 포장, 직원 서비스 등에 따라 형성될 수 있는 것으로 나타나, 음식의 내 외적 품질뿐만 아니라 직원의 무형적 서비스가 소비자들의 지속적인 구매 행동으로 이루어질 수 있는 핵심요인으로 밝혀졌다. 이는 Hong & Na(2007)의 연구에서 인터넷 의류상품의 제품속성은 모두 실용적 가치를 높일 수 있는 요인으로 밝힌 것과 유사한 결과를 얻은 것으로, 경영자는 HMR 제품의 내 외부 속성 및 서비스에 대해 지속적인 관리가 필요할 것으로 보인다. 둘째, 가설 2에 대한 소비자의 지각된 효용적 가치는 재구매 의도에 정(+)의 영향 관계가 있는 것으로 나타나(t=5.933, p<0.001), 소비자가 지각하는 실용적 가치는 소비자 만족에 중요한 요인임이 밝혀졌다. 이러한 결과는 Choi & Park(2009)가 소비자들은 제공받은 혜택과 지불 비용을 동시에 평가하여 서비스 제공자에 대한 가치와 현재 거래관계에 대한 가치를 결정하게 되면서 소비자들의 지각된 서비스 가치가 재구매 의도에 영향을 미친다는 연구 결과와 동일하였다. 따라서 HMR의 지각된 효용적 가치는 향후 구매행동으로 이어져 지속적인 성장 발전의 가능성이 있음을 밝힌 것으로써 경영자는 시간, 돈, 노력에 비해 가치 상승을 시킬 수 있도록 상품개발에 보다 집중하고 노력해야 할 것으로 보인다. 셋째, HMR 소비자의 HMR 선택 속성과 재구매 의도와의 인과관계에서 지각된 효용적 가치의 매개 효과를 분석한 결과, 부분적 매개효과를 일으키는 것으로 나타났다. 즉, 완전하지는 않지만 HMR 선택속성은 지각된 효용가치에 의해 상당부분 재구매 의도에 영향을 미치는 것으로, Son BM(2011)가 관광지의 선택속성에 대한 선택가치가 높을수록 긍정적인 충성도로 연결되어 재방문으로 이어져 지각된 가치는 재방문으로의 매개 또는 부분매개효과가 있음을 검증한 결과와 동일하였다. 이러한 결과는 HMR 선택 속성이 재구매 의도에 직접적인 영향력을 미칠 것이라는 관점보다 효용적 가치가 매우 중요한 의미가 있다고 볼 수 있으며, HMR 선택속성이 높이 평가될수록 효용적 가치를 높게 인식하고, 재구매 의도에도 영향을 미친다고 볼 수 있겠다. 마지막으로, 가설 검증을 위한 구조방정식 분석 결과, $x^2$=213.078(df=112), RMR=0.093, GFI=0.902, NFI=0.895, CFI=0.945, RMSEA=0.062으로 나타나 HMR의 선택 속성, 지각된 효용적 가치, 재구매 의도는 유의한 인과관계가 있는 것으로 조사되었다. 결과적으로, 미래의 고객들은 여가를 즐기고 삶의 가치를 향상시키고자 더 많은 시간을 요구하게 될 것이고, 특히 음식을 만드는데 필요한 시간과 노력들에 비해 효율성이 낮다는 인식이 점차 확산되면서, 편리하고 빠르게 조리할 수 있으며, 영양까지 겸비한 HMR 제품에 대해 지속적인 관심을 보일 것이다. 본 연구는 소비자의 외식산업에서 지각된 효용적 가치 연구에서 점차 확대되고 있는 HMR 시장이라는 표본을 대상으로 실증분석 하였으며, 특히 HMR의 전반적인 시장이 아닌 한국음식의 HMR만을 대상으로 집중 연구함으로써 다른 연구들과 차별화를 두고자 하였다. 그 결과, 주목받고 있는 한국음식 HMR 제품에 대한 선택 속성들은 소비자들의 효용적 가치를 높게 인지할수록 재구매를 일으킬 수 있는 원동력이 될 수 있음을 실증적으로 밝힘으로써 향후 지속적인 발전 가능성을 보여준 것이라 하겠다. 최근 외식산업은 트렌드의 변화, 모방 또는 복제가 매우 빠르며, 특히 HMR 시장은 메뉴 개발에 대한 한계, 메뉴 안전성에 따른 불신과 메뉴 품질을 관리하는 것이 어려워 지속적인 경쟁력을 유지하기가 매우 힘들다고 하겠다. 그러나 HMR 제품에 대하여 소비자들은 돈, 시간, 노력에 비하여 충분한 효용적 가치를 가지고 있다고 지각함에 따라, 기업의 경영자는 고객들이 추구하는 HMR 선택 속성이 무엇인지를 파악하고, 이를 빠르게 대처하는 것이 무엇보다 중요하다고 하겠다. 또한 효용적 가치를 통해 경쟁 기업과 차별화 할 수 있는 요인이 음식의 품질, 편의성, 포장, 직원 서비스라는 것을 우선으로 본다면 향후 프리미엄 메뉴 개발에 집중하여 경쟁기업과 차별화 하고, 우수한 영양을 갖춘 제품을 보다 쉽게 조리해서 먹을 수 있도록 지속적인 연구 개발이 필요하겠다. 또한 포장 용기의 유해 물질 검출에 대한 소비자의 불안감 해소와 용기의 편이성을 위한 디자인 개발, 서비스 노하우 축적 등은 경쟁사보다 차별적이고 지속적인 경쟁우의를 차지할 수 있는 핵심요인으로써 기업이 가진 자원을 핵심역량으로 발전시키는데 주력해야 할 것이다. 본 연구는 HMR의 선택속성을 통하여 소비자들은 실용적 가치를 인지함으로써 지속적인 구매가 이루어진다는 관점에서 연구가 되었으나, 몇몇 한계점과 향후 연구방향은 다음과 같다. 우선 서울 경인 지역의 대형할인마트와 백화점의 HMR 고객을 대상으로 전체를 대표하기에는 한계점이 있는 것으로 판단되며, 최근 활성화 되고 있는 인터넷 HMR 시장에 대한 연구가 추가적으로 필요할 것으로 보인다. 또한 HMR 구매에 있어 쾌락적 가치를 포함한 전반적인 가치 평가 연구도 부족한 것으로 보여진다. 따라서 HMR 시장의 지속적인 성장과 발전하기 위해서는 본 연구의 한계점을 보완하고 변화되는 외부 환경 변화와 경쟁기업과 차별화 할 수 있는 다각적인 전략 방안을 추가적으로 검토해 보아야 할 것이다.

• 대한영양사협회학술지
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• 제4권2호
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• pp.188-199
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• 1998

The menu planning is closely tied to the acceptability of the food and the satisfaction of the food service system to its client, therefore national school lunch program(NSLP) menu should consider the food preferences of the students. To provide appropriate information and guidelines about desirable NSLP menu planning, the comparison between the frequency of NSLP menus and food preferences of the students was performed, NSLP menus with cooking method of 776 meals were collected from 10 elementary NSLP schools in Seoul and Kyunggi province, and food preference data was surveyed with 1618 elementary school students from 4 NSLP schools in Korea in 1995. According to the cooking methods, NSLP menus served Kimchi(98.3%), rice(71.4%) and soup(71.1%) frequently. Based on the food groups, NSLP menus served vegetables most frequently(188%), followed by grains(101.4%), milk(100%), meat(57.3%), fruits(50.3%), and so on. By Spearman Rank Correlations analysis, the serving frequencies of vegetable side dishes(r=.33, p=.05) were positively correlated with the students' preference score. According to the cooking method, the serving frequencies of steamed dishes(r=1.0, p=.00), salads(r=1.0, p=.00), Kimchi(r=.85, p=.01) and rice one-dish meal(r=.80, p=.10) were positively correlated with the students' preference score. However, the serving frequencies of the main dishes(r=.13, p=.57) and soup group(r=.15, p=.57) were not significantly correlated with the students' preference score. Even though the serving frequency of fruit were negatively correlated with the students' preference score(r= -.80, p=.10). These results indicated that the NSLP menu planned the vegetable side dishes in accordance with the students' food preferences, but it planned the main dish, soup group, and meat side dish group discordantly. Therefore further efforts are needed to involve the preferred cooking methods for increasing the food acceptability. It could be used for the basic guidelines for menu planning of NSLP, and for the future improvement of NSLP in Korea.

• 한국식품조리과학회지
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• 제31권3호
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• pp.370-377
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• 2015

The purpose of this study was to obtain data to improve customer orientation by managing emotional labor in foodservice employees. This study investigated the correlation between emotional labor (surface acting, deep acting), job burnout (emotional exhaustion, cynicism), and job engagement (vigor, dedication, absorption) in high school foodservice employees, and how they affect customer orientation. Our survey was administered to 330 school foodservice employees in the Busan area from June 2 to June 27, 2015. A total of 321 questionnaires were used for final analysis. The mean values for deep acting (p<0.01), cynicism (p<0.01), and dedication (p<0.05) significantly according to the position of the emproyees. The mean customer orientation significantly according to employment status (p<0.01) and meal service time (p<0.01). There was positive correlation (p<0.01) between surface acting, and emotional exhaustion cynicism, but negative correlation (p<0.01) between surface acting and vigor, dedication, absorption, and customer orientation. Deep acting had negative correlation (p<0.01) with emotional exhaustion and cynicism, positive correlation (p<0.05) with vigor, dedication, absorption, and customer orientation. Surface acting had negative influences on emotional exhaustion and cynicism, cynicism had negative influences on vigor, dedication, absorption, and customer orientation. Deep acting had positive influences on absorption and customer orientation, absorption had positive influences on customer orientation. Thus, nutrition teacher(dietitian) should educate foodservice employees the positive effects of deep acting to change their surface acting to deep acting, while actively managing internal customers.

• 대한지역사회영양학회지
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• 제22권4호
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• pp.289-297
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• 2017

Objectives: Stress during adolescence is related to undesirable nutritional intake and negatively affects the growth and development. This study was performed to investigate the relationship among life stress, dietary behaviors and the intake of high-fat containing snacks in male and female high school students in Gyeonggi-do area. Methods: The subjects were 700 high school students (350 males, 350 females) in Gyeonggi-do from July to September 2014 and the survey was performed by using questionnaire that included general characteristics, dietary behaviors, high-fat containing snacks intake, and daily life stress. Results: There was a gender difference in health-related life style and dietary behaviors, and the life stress was significantly higher in female students than in male students. For health-related life style, exercise frequency, hours of sleep and conversation time with parents had significantly negative correlations with life stress, while smoking and perceived stress had significantly positive correlations with life stress. For dietary behaviors, the frequency of eating-out had a significantly negative correlation with life stress, while the changes in amount of meal intake under stress had a significantly positive correlation with life stress. The fat intake of 'high-stress group' was significantly higher and high-fat containing snacks consumed by this group consisted of cookies, honey bread and fried foods. Conclusions: It is necessary to develop appropriate programs for the emotional stability and stress relief of adolescents that provide continuous nutrition education focused on proper snack intake, desirable dietary behaviors and nutritional aspects.

• 대한지역사회영양학회지
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• 제14권3호
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• pp.316-326
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• 2009

The purposes of this study were to identify the significance of a nutrition teacher, to analyze the importance of competence as a nutrition teacher and to evaluate the importance and difficulty for duties of nutrition teachers. The questionnaire was distributed to 554 preliminary teachers and a total of 468 usable data were collected with 84.5% of response rate from August to October 2006. The statistical data analysis was completed by using SPSS Win (ver. 10.0) for descriptive analysis, t-test, ANOVA and ${\chi}^2-test$. The results were as follows: Preliminary nutrition teachers expected that conversion of a school dietitian into a nutrition teacher could lead to systematic and constant nutrition education and come into synergic effect by doing meal service with nutrition education. For a teacher's competence, all three paradigms were perceived as important. It was evaluated to be high for a knowledge factor in the empirical analytic paradigm, a personality factor in the practical interpretive paradigm and an attitude factor in the critical emancipatory paradigm. And 'a knowledge for nutrition and sanitation (4.59)' and 'an ability to raise a self-management capacity for right food habit and dietary life (4.59)' were showed as most important in a nutrition teacher. It appeared that both important and difficult duties of nutrition teachers were nutrition education, nutrition counseling and sanitation quality of nutrition education; the most necessary solution was to develop a reference and program for nutrition education (37.4%). In conclusion, the systematic supports of district offices of education and associated institutions as well as sustained efforts of preliminary nutrition teachers for themselves should lead to establish a successful system of nutrition teachers.

• 한국식생활문화학회지
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• 제24권5호
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• pp.533-539
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• 2009

Frying is the most popular cooking style used in food service institutions in Korea because fried dishes are well accepted by students. However, trans fat contents reduction have recently been required in many foods for health reasons Therefore, alternatives to frying such as oven baking or roasting are being used in many institutions. Steam convection ovens provide dry heat as well as steam so that they can be used to make a wide variety of Korean dishes. In this study, a menu acceptance test was conducted over 2 weeks. Pork, chicken, fish and potato dishes cooked by conventional cooking methods were served for 4 successive days, after which the same dishes were prepared using the oven. Overall, 322 junior high school students evaluated the traditionally cooked foods, while 316 evaluated the oven cooked foods. Comparison of the foods prepared using both methods only revealed a significant difference in the acceptability of foods on the fish menu (p<0.05). Specifically, the acceptance of fried fish was higher than that of the oven baked fish. Additionally, overall acceptance of the menu by males was higher than the acceptance by girls. Furthermore, students who had the preference for special ingredients showed a higher menu acceptance for the menu cooked with those ingredients. On average, approximately 25% of the meal was not consumed and left as plate waste. The portion of the fried fish not consumed was smaller than that of the oven cooked fish, but the portion not consumed did not vary based on cooking method for any other foods evaluated. Overall, it is expected that the oven cooking method will be a good substitute for frying or other cooking method for traditional Korean dishes.

• 유통과학연구
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• 제17권6호
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• pp.77-84
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• 2019

Purpose - Although an extensive body of research in psychology and marketing focuses on perceived waiting time, no research has examined the effect of the location of the waiting place on perceived waiting time. In particular, this study suggests that customers who are waiting in a restaurant may have different perceived waiting time depending on whether they are in close proximity to the service area (e.g., dining area) or farther from it. In particular, the author examines how and why the location of the waiting place affects the perceived waiting time of the consumer and reveals the mental simulation as its psychological mechanism. Research design, data, and methodology - This study conducted field surveys with customers waiting in real restaurants. Eighty-eight people participated under two conditions: a restaurant with a waiting place near the dining area and a restaurant with a waiting place far from the dining area. Participants responded to questions about perceived waiting time (the dependent variable), mental simulation (the mediator), and demographic variables. To verify the hypothesis, ANOVA and bootstrapping analysis were performed. Results - The major results from the field study are as follows. First, participants perceived wait time differently depending on the location of the restaurant's waiting place: participants in the restaurant with a waiting place close to the dining area perceived significantly shorter waiting times. Second, the effect of the location of the waiting place on the perceived waiting time was mediated by mental simulation: the closer the wait location is to the dining area, the more imagination the customer exercises about the meal, which in turn distracts attention from time flow and shortens the perceived wait time. Conclusion - This study has a theoretical implication in that it extends research on perceived waiting time as the first study of how and why the location of a waiting place affects a customer's perceived waiting time. It has a practical implication that can be used as a marketing tactics to improve the image of the service provider by changing the location of the waiting place.

• 한국식품영양학회지
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• 제17권4호
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• pp.429-435
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• 2004

중$.$고등학생의 점심식사가 학교급식의 형태로 점차 전환되고 있는 실정에서 수도권에 거주하는 190명의 중$.$고등학생을 대상으로 점심식사 유형에 따른 만족도를 조사하여 학생들의 만족도를 증가시킬 수 있는 점심식사를 제공하는 방안을 모색하고자 하였다. 응답자의 54.2%가 학교급식을 하였으며, 37.4%가 도시락을 싸오고, 3.7%는 시판 도시락, 1.6%는 학교내 식당, 1.1%는 학교밖 식당을 이용하였으며, 1.1%는 기타, 1.1%는 먹지 않는다로 조사되었다. 현재의 점심식사 유형에 대해서는 52.1%가, 메뉴에 대해서는 47.9%가 만족하는 것으로 나타났으며, 한끼 평균 점심식사의 비용으로는 2,000원 이하가 전체 응답자의 54.9%를 차지하였다. 응답자 중 도시락과 학교급식을 하는 학생은 각각 33.7와 55.4%의 학생이 현재의 메뉴형태에 대해 불만이유를 가지고 있었으며, 불만족한 학생은 시판도시락(22.2%), 학교급식(21.0%), 학교 밖의 식당(17.3%)을 이용하고 싶거나, 집에서 도시락을 싸 오고싶다(16.1%), 학교식당에서 사 먹고 싶다(8.6%), 기타(14.8%)의 순으로 답하였다. 또한 점심식사에 대한 불만을 점심식사 유형별로 분석하여 보면, 도시락의 경우 따뜻하지 않아서, 반찬의 종류가 다양하지 않아서, 반찬의 양이 부족해서, 국(찌개)이 없어서 등으로 나타났으며, 학교급식의 경우는 맛이 없어서, 반찬의 종류가 다양하지 않아서, 반찬의 양이 부족해서 순으로 답하였다. 가장 자주 먹는 반찬으로는 김치, 나물류, 불고기 등이었으며, 가장 먹고 싶은 반찬은 까스류(돈까스, 생선까스 등), 햄, 소시지 등이고, 가장 싫어하는 반찬은 당근, 마늘, 고추 등이 들어간 음식, 호박, 연근볶음 등의 야채와 나물류였다. 따라서 날로 확대되어 가는 추세에 맞춰 학교급식이 중$.$고등학생의 만족도를 높일 수 있도록 학생들의 기호에 맞으면서 영양적으로 균형잡힌 음식을 공급하는 것이 바람직한 것으로 여겨진다.

• 대한영양사협회학술지
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• 제14권1호
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• pp.51-63
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• 2008

The purpose of this study was to understand the management status of food wastes in school meal to find the effective ways that would reduce and recycle them. Data was collected using questionnaires from 223 school dietitians located in Jeonbuk area. The results were as followed : 1) Waste was managed by the dietitians(54.7%) and cook(42.2%). The waste disposal contract was made by dietitians(65.0%), executives(31.4%). Therefore, school dietitians had primary responsibilities in the waste management. 2) As disposal ways, 48.9% processed municipal solid waste and food waste together and 46.6% processed separately. 3) A half of schools(52.9%) produced food wastes weighed under 10$\sim$15kg daily and using food wastes as animal food for farms was most popular method to dispose(87.4%). 4) Reasons to have food-wastes were disliking the taste of menu(50.2%) and the inappropriate ways of dealing with remaining food(64.1%) and donating to food bank(33.6%) in order. 5) The suggested ways to reduce the food-waste was to improve on cooking method(72.2%), changing of portion size(61.0%), measuring the amount of leftover food(53.4%) and requesting cooperation to educators(52.9%). 6) The reported consequences of reducing the food waste were: lowered grocery expenses(46.2%), and inspiring students on helping environmental preservation(23.8%). Therefore, the administration should work on finding a method to reduce food-waste and a way to use these resources efficiently. It is important to induct student's attitude on recycling remaining products by using food bank via nutrition education. Dietitian also should consider to reduce the leftover of food by using a standardized recipe.