• Management & Information Systems Review
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• v.29 no.4
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• pp.245-266
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• 2010

So far the study on college graduates has been concentrated on employment and wages. But if college graduates get a job, this study want expanding to the study of the suitability of their level to the job or the job satisfaction. For this study, structural equation model was built up to verify the influencing factors on the job suitability and job satisfaction of college graduates by using data of '2007 Graduates Occupational Mobility Survey(GOMS)'. To put it concretely, job suitability and job satisfaction were analysed based on the leading factors such as vocational value of graduates and the participation of employment supporting program in university. Analyses showed that the vocational value has a positive influence on the job suitability and the job satisfaction as well as the participation of employment support program. And the participation of employment supporting program influenced positively on the job satisfaction and the job suitability while in work. Besides we found that the job suitability has a positive impact on the job satisfaction. These confirmed that the vocational value while in school is very important and plays an important role in the job suitability and the job satisfaction with their jobs while in work. Also those who have a higher vocational value take part in the various employment supporting programs and experience the job satisfaction and the job suitability while in work. Therefore we found that the various employment supporting programs play an important role for the graduates. Accordingly, the school authorities and job centers have to strengthen the value education for the enrolled student to plant a vocational value and improve and reinforce the employment supporting program in university.

• Journal of the Korea Fashion and Costume Design Association
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• v.19 no.4
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• pp.75-91
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• 2017

This study investigated how learning motivation affects satisfaction with training and employment services and its performance for participants in government-supported job skill development program of the clothing industry so as to provide fundamental data for developing a training program that fosters professionals and relieves the labor shortage in the clothing industry. 180 copies of questionnaires were statistically analyzed by SPSSWIN 21.0. Most trainees were low-income citizens in their 40s and 50s. They were divided into highly educated or low-educated. The results of the research are as follows: when the trainees were motivated by the goals of getting a certificate or a job, employment service satisfaction levels were influenced meaningfully. Secondly, educational satisfaction levels and occupational ability development also scored highly. Therefore, it is important to strengthen instructors' competency. Instructors must be required to have onsite experience so that they can provide authentic education that can be applied to the work field. The government should establish a compulsory training session for the trainers along with an incentive program so that they can catch up with up-to-date technology and trend. Third, the research shows that supporting business startup and job placement is important. Follow-up management systems should be provided in cooperation with relevant institutions of employment and business startups. Either outsourcing or placement of professional advisors is also needed.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.3
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• pp.27-37
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• 2012

The purpose of this study is to review the effect of internal marketing on job satisfaction in food service industry. In order to verify and achieve the purposes mentioned above, questionnaire data are gathered and analysed from 438 employees and their superiors for measuring employees' service quality fromKangwon province. Multiple regression is applied to test the proposed 2 hypotheses: the relationship between internal marketing and intrinsic job satisfaction, and the relationship between internal marketing and extrinsic job satisfaction. Empirical survey's findings are as follows; First, management support, internal communication and employment security have positive relationships with intrinsic job satisfaction. Second, management support, training & education has positive effect on extrinsic job satisfaction and employment security have positive relationships with extrinsic job satisfaction.

• Journal of the Korean Dietetic Association
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• v.8 no.4
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• pp.359-371
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• 2002

The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

• Journal of Korean society of Dental Hygiene
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• v.10 no.4
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• pp.663-670
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• 2010

Objectives : The purpose of this study is to measure employment stress of health college students and to consider a proper means for the solution. Methods : The population of the research is some randomly chosen health college students located in Seoul City during the period from May 10 to June 11 2010, and the sample of 295 students were recruited as the analysis object group. The data on general characteristics and employment stress were collected by a questionnaire survey. The collected data were analyzed with the SPSS WIN 12.0 program. The following shows the results of this study. Results : 1. Mean scores of employment stress in female students were significantly higher than those in male(p<0.01). 2. Employment stress level was significantly higher in low group of home economy, competence for a schoolwork, personal relations, satisfaction in campus life. 3. In regression analysis, home economy, competence for a schoolwork, satisfaction in campus life were proved as significant factors that is related to the employment stress(p<0.01). In other words, It is significant statistically that the lower home economy, competence for a schoolwork, satisfaction in campus life, the higher employment stress level (p<0.05). Conclusions : I suggest with the result of the study that for coping effectively employment stress of health college students, we will need to open an exclusive employment counsel window for better administration welfare service in campus. Because of students are independent responsibility of employment, active effort must take precedence in order for the solution of problem by themselves. Also, we will need to create better academic environment and show more concern, consideration, love in family.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.9
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• pp.439-453
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• 2020

The purpose of this study is to investigate the impacts of business service quality on satisfaction, commitment, performance, and loyalty in higher education. A survey was given to undergraduates involved in business through employment and start-up companies at a private university in Korea. With 252 respondents, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of measured variables. Multiple regression was employed as a statistical method for the hypotheses of the study. The research questions were: 1) How do education SERVQUAL factors (tangibles, responsiveness, reliability, assurance, and empathy) affect customer satisfaction? 2) How do education SERVQUAL factors affect customer commitment? 3) How does customer satisfaction or commitment affect education performance? 4) How does customer satisfaction, commitment or performance affect their loyalty in higher education? The findings show that most dimensions of business service quality have effects on satisfaction and commitment, and satisfaction and commitment have a positive effect on performance. Additionally, satisfaction, commitment and performance all have an effect on loyalty. This study confirmed the need for the improvement of business service quality in a private university. Additionally, it highlighted the importance of user satisfaction, commitment and performance in order to increase the loyalty level of undergraduate students.

• Journal of dental hygiene science
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• v.18 no.5
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• pp.280-287
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• 2018

Dental hygienists are important members of any dental clinic. They are recognized as reflecting the dental clinic's image because they spend a lot of time with patients. The longer the dental hygienist is employed, the better the relationship with the patients and the medical service provided. The purpose of the present study was to develop a scale to measure factors of long-term employment among dental hygienists. The basic questions were constructed by analyzing tools used to measure job embeddedness and satisfaction. Forty-one questions were developed that measured organizational fit (13), interpersonal relationships (8), job satisfaction (7), duty satisfaction (6), recognition (4), and self-esteem (3). A questionnaire survey was conducted, and the responses from 297 dental hygienists in dental clinics, after the exclusion of 20 incomplete surveys, were used for the exploratory and confirmatory factor analyses. As revealed by exploratory factor analysis, long-term employment intention was composed of 7 factors consisting of 29 items after the exclusion of 12. The subsequent confirmatory factor analysis revealed 4 factors ("organizational fit," "professional identity," "job connectivity," and "interpersonal relationship") consisting of 16 items, after the exclusion of 13. $Cronbach^{\prime}s\;{\alpha}$ were 0806, 0.836, 0.700, and 0.684 for the four factors. This study is meaningful in that it developed a long-term employment factor measurement tool that can be applied to domestic dental hygienists. Future studies will need to focus more on professional identity and job outcomes. The results of this study and future related ones could be used to improve dental hygienist's continuous service.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.8
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• pp.4961-4971
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• 2014

With regard to gaining employment for specialized high school graduates, what are the significant factors? Along with specialized high school's employment support, facility and subject support, vocational ability support, career guidance, and employment support are implemented at school. At the same time, individuals are learning career preparation behavior and job search behavior. Those factors influence the career maturity. Therefore, a question is, "Do they finally affect employment?" The independent variables were composed of satisfaction on school support, such as facility and subject support, career preparation behavior at home, pre-job search behavior, and career maturity. A structural equation was created and an analysis was conducted. As a result of the analysis, the satisfaction on school support has significant impacts on career maturity and career preparation behavior at home and influences on employment directly or indirectly. The career preparation behavior at home not only has a direct impact on employment, but also increases the pre- job search behavior and career maturity. In particular, it was confirmed that the career preparation behavior at home is the main factor to increase employment via the pre-job search behavior. Considering the effects among the factors in gender, the satisfaction on school support directly increases employment, particularly for women. Therefore, high-quality school support programs should be enhanced, focusing on employment support programs for women. In addition, as satisfaction on school support increases, women are more likely to undergo career preparation behavior at home. This suggests that the career preparation behavior for females, such as conversation about career, is a critical factor to increasing employment unlike males. Therefore, support programs for women that is aimed at parents should be developed.

• Journal of Korean Library and Information Science Society
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• v.42 no.4
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• pp.51-67
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• 2011

This study is to investigate the job characteristics and the job satisfaction of the administrators in small libraries. Also, it is to catch individual differences between the administrators and provide the preliminary data which is helpful to the operation of organizations and offer of information service with selection, supplement of administrators in small libraries and employment placement which is regarding individual characteristics that perceive specific job, and the job satisfaction. As a result, individual characteristics, such as marital status, gender, and age, don't affect the job characteristics, but certificates, and formation of employment influences meaningfully to the job characteristics. It convinced that the individual characteristics, such as marital status, age, and formation of employment, influence to the job satisfaction.

• Journal of Korean Society for Quality Management
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• v.38 no.3
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• pp.425-438
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• 2010

This study investigates what effects employment flexibility have on the business performance in the computer programming, system consultancy and related services. An analysis of the effects of employment flexibility on outcomes of human resource management revealed that companies which had a higher proportion of temporary agency workers and adjusted employment more frequently had higher turnover rates. The study also showed that the higher the proportion of non-regular workers, outsourcing and the easier it was to adjust working hours, the higher the absence rate. Meanwhile, companies that made employment adjustments more often showed higher defect rates and lower customer satisfaction. It was also found that in companies with a higher proportion of outsourcing and higher possibility of employment adjustments, workers were less interested in new technologies.