• 제목/요약/키워드: Satisfaction of Cultural Product

검색결과 49건 처리시간 0.031초

인터넷 패션쇼핑몰 점포특성 지각이 인터넷 패션쇼핑몰 만족과 충성도에 미치는 영향에 관한 비교문화연구:한·미 대학생의 패션 제품 구매를 중심으로 (A Cross-Cultural Study of the Effects of the Perception of Internet Fashion Shopping Mall Store Characteristics on Satisfaction and Loyalty of Internet Fashion Shopping Mall: Focusing on Fashion Product Purchase of Korean and American College Students)

  • 구양숙;김소현;추태귀;박현희
    • 대한가정학회지
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    • 제47권7호
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    • pp.83-95
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    • 2009
  • This study investigated the differences in the effects of the perception of the internet fashion shopping mall characteristics on satisfaction and loyalty of internet fashion shopping mall between Korean and American college students. Questionnaires were administered to 251 Korean and 221 American college students. The results were as follows. First, service and product diversity had significant effects on satisfaction of internet fashion shopping mall in both group, while convenience had a significant impact on satisfaction of internet fashion shopping mall in American group. Second, service, product diversity, and promotion had significant influences on repurchase intention of internet fashion shopping mall in Korean consumer group, while service and reliability, product diversity, and convenience had significant effects on repurchase intention of internet fashion shopping mall in American consumer group. Third, service had a significant effect on recommendation intention in Korean group, while service and reliability and product diversity had significant influences on recommendation intention in American group.

커피전문점의 문화 마케팅이 고객만족에 미치는 영향 : 제주도 카페를 중심으로 (The Effects of Cultural Marketing on Customer Satisfaction of Coffee Shops: Focused on Jeju Island Cafe)

  • 이진주;왕채연;현미희;한상호
    • 한국프랜차이즈경영연구
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    • 제10권1호
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    • pp.33-42
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    • 2019
  • Purpose - Since the number of cafés operated by using cultural marketing in Jeju Special Self-Governing Province is increasing, this study emphasizes the necessity of cultural marketing, which is a different strategy of specialty coffee shops, focusing on Jeju Island. The purpose of this study is to investigate the effect of positive effects of service quality and brand image on customer satisfaction through cultural marketing. Research design, data, and methodology - It emphasizes the necessity of cultural marketing of specialty coffee shops, and how the positive effects of service quality and brand image brought through cultural promotion, culture support, cultural support, cultural enterprise influence customer satisfaction. The results of this study are as follows. In order to verify the research hypothesis of this study, Jeju residents who have experience using cultural marketing conducted in coffee shops in Jeju Island are targeted. The cafe in Jeju area, which runs from April 4 to April 14, 2018. A total of 110 copies of the questionnaire were distributed, and the final 100 copies were used as final empirical analysis data. Result - The results of the study are as follows. First, promotion and culture business activities have positive influence on brand image. Second, production and cultural business activities had positive effects. Third, brand image has a positive effect on customer satisfaction. Fourth, service quality has a positive effect on customer satisfaction. Conclusions - The implications of this study are following as: First, if you want to grow into a cultural enterprise in the province by enhancing your brand image, you need to prioritize cultural direction and business direction for cultural companies among sub-factors of cultural marketing. Second, it is necessary to improve the customer satisfaction through the improvement of the brand image considering the composition of the stores in the city, the facilities and the atmosphere, and the consumer tendency such as product and customer age.

한국의 팝(K-Pop)과 일본의 애니메이션(J-Ani)의 소비자 평가가 만족 및 방문의도에 미치는 영향 (A Comparison of Consumer Evaluation toward Satisfaction and Visiting Intention(K-Pop and J-Ani))

  • 반휘풍;강만수
    • 한국콘텐츠학회논문지
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    • 제15권5호
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    • pp.55-65
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    • 2015
  • 본 연구의 목적은 한국의 K-Pop과 일본의 J-Ani를 평가한 중국소비자가 해당 국가의 방문의도에 어떠한 영향을 미치는지를 검증하고자 하였으며, 동아시아의 문화적 측면에서 교차효과가 있는지를 알아보는 것이다. 실증분석을 위하여 한국, 일본의 K-Pop과 J-Ani에 대한 문화콘텐츠를 대상으로 중국 소비자를 대상으로 설문지를 배포 및 수집하였으며, AMOS를 이용해 검정하였다. 이러한 중국소비자를 대상으로 본 연구의 연구가설 분석결과는 다음과 같다. 첫째, 소비시스템접근 측면에서 교차(crossover) 효과는 나타나지 않는 것으로 확인하였다. 둘째, 중국소비자가 인식하는 K-Pop과 J-Ani의 상관관계는 강한 양의 상관관계가 있음을 확인하였다. 셋째, 한국의 K-Pop과 일본의 J-Ani의 문화제품에 대한 평가가 문화제품 만족을 거쳐 방문의도에 영향을 미치는 것으로 나타났다. 그러므로 한국과 일본은 중국소비자 또는 국제소비자를 대상으로 K-Pop과 J-Ani의 문화제품의 질을 극대화하여 한국과 일본의 방문할 수 있도록 노력해야 할 것이다.

한국 드라마 시청 만족도와 한국 상품구매의사간 관계에 관한 탐색적 연구 : 미얀마 소비자를 중심으로 (Exploratory Study on the Relationship between Korean Drama Watching Satisfaction and Korean Product Purchase Intention : Focused on Myanmar Consumers)

  • 마성태;박현용;최영준
    • 무역학회지
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    • 제45권1호
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    • pp.301-319
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    • 2020
  • This study aims to explore the positive impact of Korean drama watching satisfaction on purchase intention for Korean products by considering the mediating roles of social distance to Korea, national image of Korea, and Korean product image. This study identified that Korean drama reduced the social distance to Korea while increasing the positive image of Koreas and Korean products. However, the reduced social distance was not positively associated with Korean product image and Korean product purchase intention. This implies that Korean dramas directly affect Korean product purchase intension and indirectly affect Korean national image and product image. This study supplies guidance to international marketers who aims to enter the Myanmar market. To use the Korean wave as a Korean product marketing tool, marketing strategies need to cover Korean culture-relevant materials such as cultural background, cultural characteristics, exposed products, and so on.

생태학적 맥락에 따른 청소년의 삶의 만족도 (Adolescent' Life Satisfaction in the Ecological Context)

  • 조성연;김혜원;김민
    • 대한가정학회지
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    • 제49권3호
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    • pp.87-98
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    • 2011
  • The purpose of this study was to examine the life satisfaction of adolescents in the ecological contexts of their individual, family, school, and social-cultural experiences. The participants were 1,099 middle and high school students in Chungnam-do. Instruments were the Satisfaction with Life Scale, Rosenberg Self-Esteem Scale, Parent-Adolescent Communication Inventory, the School Life Satisfaction Scale, and Social-Cultural Satisfaction Scale. Data analysis involved the use of descriptive statistics, t- and F-tests, Duncan's multiple range test, product-moment correlations, multiple regression, Cronbach's ${\alpha}$, and factor analysis. Results were as follows: Firstly, middle school students showed the highest levels of life satisfaction, and vocational high school students reported the lowest levels. Also, life satisfaction was inversely related to school grades. Secondly, for all the students, life satisfaction was positive correlated with self-esteem, open communication with parents, school life satisfaction, and social-cultural satisfaction. Lastly, open communication with parents and overall satisfaction with life at school explained more of the variance in adolescent life satisfaction than any other factors.

문화적 특성에 따른 스포츠상품의 광고전략 차이 (Cross Cultural Differences in Advertising Strategy for Sports Product)

  • 이준엽
    • 한국콘텐츠학회논문지
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    • 제9권4호
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    • pp.331-339
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    • 2009
  • 세계 여러 나라들은 국가마다 독특한 문화를 가지고 있으며 소비자들은 제품의 구입과 사용에 있어서 이러한 문화적 특성에 영향을 받는다. 따라서 글로벌 생산과 판매를 추구하는 기업들은 그 국가의 기술적 능력이나 물류체계, 시장접근성 등의 전형적 요인들 외에도 국가의 문화적 특성을 고려하여 마케팅 활동에 적용할 수 있어야 한다. 특히 스포츠 상품은 한 국가의 문화에 가장 밀접하게 관련되어 있어서 문화적 특성을 고려한 마케팅이 더욱 중요하다고 할 수 있다. 본 연구에서는 동양적 특성을 대표하는 한국과 서양적 특성을 대표하는 국가들 중 영국과 프랑스를 대상으로 문화적 특성과 스포츠상품에 대한 마케팅 활동의 관계를 살펴보고자 하였다. 연구방법으로는 잡지광고에 대한 내용분석을 사용하였다. 연구결과 한국과 프랑스는 유사한 문화적 특성을 가지고 있어서 유사한 광고전략이 사용되고 있으며, 한국과 영국은 이질적인 문화적 특성을 가지고 있어서 광고전략에도 더 많은 차이점이 존재한다는 것을 확인할 수 있었다. 여성주의가 강한 한국과 프랑스에서는 좀 더 감성적인 광고전략이 사용되는 것을 확인할 수 있었고, 남성주의가 강한 영국에서는 좀 더 이성적인 광고전략이 사용되는 것을 확인할 수 있었다.

Technology Readiness as Moderator for Satisfaction and Destination Loyalty in Augmented Reality Environments

  • Taehyee Um;Jingwen Jia;Tie Xiaorui;Namho Chung
    • Asia pacific journal of information systems
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    • 제31권2호
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    • pp.220-235
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    • 2021
  • Technology has been changing the travel experience of visitors. Particularly, augmented reality (AR) is one of the emerging technologies, which widely used in cultural heritage tourism sites. This study is based on a new technology acceptance model and future modified this model to examine the relationship between product beliefs, consumer satisfaction with AR, and destination loyalty in cultural heritage sites. Moreover, this paper examined the role of technology readiness (TR) forming travellers' loyalty of destination with a kind of travel technology--AR. The results show that perceived usefulness and perceived ease of use have significant effects on the satisfaction of AR towards the travellers' loyalty of destination. TR is found to have moderating effects on this model.

미국 국가이미지에 따른 제품만족도와 구매의도에 관한 실증분석 (An Empirical on the Re-purchase Intention and Product Satisfaction for American Image)

  • 이제홍
    • 통상정보연구
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    • 제13권1호
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    • pp.55-76
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    • 2011
  • 국가이미지는 국가라는 차원을 반영하는 것으로 국제사회에서 인식되는 특정 나라에 대한 이미지를 의미하며, 주로 원산지 효과 또는 제조국 이미지, 국가 이미지 등으로 사용되고 있다. 본 연구는 한국 수입업자가 미국제품을 수입할 때 국내 소비자의 욕구를 충족시킬 수 있는 요인을 개발하고, 후생을 증대시킬 수 있는 요인을 찾아 소비자의 효용을 증대시키는데 연구의 목적이 있다. 연구결과는 미국 국가이미지 결정요인 중 "사회안전성 이미지", "산업화 수준 이미지", "미국 국민성 이미지"가 제품만족도에 유의한 영향을 마치고 있으며 반면 "경제적 이미지", "정치적 이미지", "문화적 이미지"가 제품 만족도 영향을 마치지 않은 분석되었다. 마지막으로 미국제품 만족도가 재구매 의도에는 영향을 미치는 것으로 나타났다. 이상과 같은 분석결과에 따르며 미국 국가이미지 결정요인 중에서도 절반은 유의하고 절반은 유의하지 않는 것으로 나타났다 이는 지금까지 미국과의 관계에서 부정적인 관계가 축적된 경우 요인의 경우에는 제품만족도에 유의하지 않으며, 개별적인 사안에서는 유의한 것으로 나타났다.

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20-30대 해외여행자의 여행활동과 쇼핑행동에 관한 연구 (A Study on Travel Activity and Shopping Behavior of 20's-30's Korean Overseas Travelers)

  • 전양진
    • Human Ecology Research
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    • 제54권5호
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    • pp.529-539
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    • 2016
  • This study confirmed shopping behavior of Korean young overseas tourists and its effect on travel evaluation. I first identified core factors of travel activity preference, travel shopping propensity, and shopping products. The effect of shopping product satisfaction on tour satisfaction and post-tour intention was then investigated. Based on travel activities, tourists were grouped, and their characteristics were compared. An online survey method was performed to obtain data of 20's-30's Korean unmarried people, while factor analysis, regression analysis, chi-square test, analysis of variance (ANOVA), and cluster analysis were applied to analyze data. The results were as follows. First, six travel activities (city life, art/shopping, cultural experience, entertainment, field experience, and friendship), three shopping propensity (novelty/uniqueness, utility, and prestige), and four product groups (fashion goods, household goods, crafts, and foods) were found by factor analyses. Second, travel activity tended to influence shopping propensity, which then influenced shopping products preference. All factors of travel activity seemed to affect the three travel shopping propensities. Third, shopping satisfaction was shown to affect tour satisfaction, and posttour behavior. Finally, four tourist groups (active, social, pleasure, and passive) differed in terms of preferred tour activities, shopping propensity, and tour behavior. Active tourists rated the highest scores and passive ones rated the lowest for most evaluations.

청소년의 백제문화 유물에 대한 선호도와 패션문화상품 구매행동 연구 (A study on preference of Baekje culture relics and purchasing behaviors of fashion cultural products of adolescents)

  • 이미숙
    • 한국의상디자인학회지
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    • 제20권4호
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    • pp.41-56
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    • 2018
  • The purposes of this study were to investigate preference of Baekje culture relics and to examine purchasing behaviors of fashion cultural products of adolescents. The subjects were 421 adolescents and measuring instruments consisted of Baekje relics preference items, fashion cultural products purchasing behaviors items, and subject' demographic attributions. The data were analyzed by frequency analysis, $x^2$ test, factor analysis, t-test, ANOVA and Duncan's multiple range test using SPSS program. The results were as follows. First, adolescents were more likely to prefer crown ornaments of the King Muryong in Kongju region, and gilt-bronze incense burner and halo in Buyeo region. Second, as fashion cultural products, adolescents were more likely to prefer T-shirts and accessory items, and modern image. As product selection criteria, they considered aesthetics as the most important factor, followed by symbolism and practicality. Adolescents evaluated the resonable purchase price of fashion cultural products as less than 20,000 won for T-shirts, cap & bag, and less than 10,000 won for accessories. The adolescent's satisfaction of fashion cultural products was low, and the main dissatisfaction was high prices, and the lack of practicality and diversity. Third, the preference for Baekje cultural relics and purchasing behaviors of fashion cultural products differed according to age and sex of adolescents. This study showed that fashion culture products for adolescents need to be designed in a modern sense with a unique cultural symbolism, focusing on T-shirts and accessories items. In addition, fashion cultural products companies should established the product development plan considering the characteristics according to the age and sex of adolescents.