• 제목/요약/키워드: Satisfaction degree of consumer

검색결과 149건 처리시간 0.023초

여대생의 라이프스타일 유행에 따른 화장품 구매 및 사용행동 분석 (An Analysis on the College Wonen's Buying and Using Behavior of Cosmetics According to Life-style Types)

  • 채정숙
    • 대한가정학회지
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    • 제39권11호
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    • pp.107-128
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    • 2001
  • The objectives of this study were to classify the consumer group based on the lifestyle traits of cortege women, to examine the demographic characteristics of each group, and to find out the differences of buying and using behavior of cosmetics among each group. The survey was conducted and 392 samples were analyzed by SPSS package program. The results of this study were as follows; 1. The lifestyle types were clasified 4 groups. They were named 'Progressive fashion pursuing type' 'Reality adaptable living-satisfaction type','Traditional frugal faithful type','Passive living-unconcern type'. 2. The demographic characteristics of each lifestyle group showed meaningful differences according to the following variables ; major, average monthly pocket money, religion, living standard, educational level and occupation of the head of a family. 3. The buying behavior of cosmetics(the degree of product involvement, information search behavior, product choice criteria, store choice criteria) showed meaningful differences among each lifestyle group. 4. The using behavior of cosmetics( the motive of make-up, the extent of make-up, average monthly cosmetics expenditure) showed meaningful differences among each lifestyle group.

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Maximizing the Overall Satisfaction Degree of all Participants in the Market Using Real Code-based Genetic Algorithm by Optimally Locating and Sizing the Thyristor-Controlled Series Capacitor

  • Nabavi, Seyed M.H.;Hajforoosh, Somayeh;Hajforoosh, Sajad;Karimi, Ali;Khafafi, Kamran
    • Journal of Electrical Engineering and Technology
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    • 제6권4호
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    • pp.493-504
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    • 2011
  • The present paper presents a genetic algorithm (GA) to maximize social welfare and perform congestion management by optimally placing and sizing one Thyristor-Controlled Series Capacitor (TCSC) device in a double-sided auction market. Simulation results, with line flow constraints before and after the compensation, are compared through the Sequential Quadratic Programming SQP method, and are used to analyze the effect of TCSC on the congestion levels of modified IEEE 14-bus and 30-bus test systems. Quadratic, smooth and nonsmooth (with sine components due to valve point loading effect) generator cost curves, and quadratic smooth consumer benefit functions are considered. The main aims of the present study are the inclusion of customer benefit in the social welfare maximization and congestion management objective function, the consideration of nonsmooth generator characteristics, and the optimal locating and sizing of the TCSC using real code-based GA to guarantee fast convergence to the best solution.

진주시 전통시장 개선방안 연구 -중앙시장과 서부시장을 중심으로- (A Study on Activation methods of Traditional Market in Jinju City -Focused on Joongang and Seobu Market-)

  • 강석진
    • 한국농촌건축학회논문집
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    • 제17권1호
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    • pp.1-8
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    • 2015
  • The purpose of this study is to consider activation methods of traditional markets in Jinju city through questionnaire and field survey. Research framework is summarized into two categories: physical environment and operation program. The results are as follows: 1) the gross profit on sales has been decreased continuously and the main causes of that have been recognized as insufficiency of parking lots and convenient facilities and deterioration of environment in spite of facilities modernization project; 2) consumers visited a traditional market because of proper price and reliance on goods, etc. However, they were not satisfied with the physical environment such as parking lots and resting spaces and the operation program such as cultural event and performance. In conclusion it was thought that activation methods of traditional market would be related to the improvement plan in the physical aspect such as parking lots, walkway, convenient and crime prevention facilities and in the operation program aspect such as cultural event, marketing, management consulting, information infrastructure, and delivery system.

사회적 자본과 주관적 행복감에 관한 연구 (A Study on the Subjective Happiness and Social Capital)

  • 신화경;조인숙
    • 한국주거학회논문집
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    • 제26권3호
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    • pp.99-108
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    • 2015
  • The purpose of this study was to determine the relationship between subjective happiness and social capital. The data for the analysis were collected via the questionnaire survey method, from October 29 to November 10, 2013. The sample consisted of 338 residents, living in Seoul and Gyeonggi-Do province. Social capital is composed of the social network, social trust and social norms. The social network is composed of the satisfaction of one's social relations, and the degree of social interaction. Social trust is composed of the trust in ones's neighbors and the local community. Social norms are composed of reciprocity, participation and a sense of belonging and solidarity. The findings of this study were as follows: 1) The average for subjective happiness was 3.82 points, over neutral. In particular, the subjective happiness of people over 50 years old was highest. 2) The social network, social trust, and social norms were related to the subjective happiness.

연령통합적 여가 측면에서 본 자원봉사활동의 연령별 실태 분석 (A Study on the Actual Condition of Volunteering Activities in Regards to Age-Integrated Leisure)

  • 김효선;윤소영
    • 가족자원경영과 정책
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    • 제15권2호
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    • pp.85-101
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    • 2011
  • The purpose of this study is to ascertain the actual conditions of volunteering activities in respect to age-integrated leisure. This study is based on the 2010 Korea Leisure Life Survey. The participants in this study were 3015 people who reside in Korean cities, except for Jeju-do. Questionnaires from the 2010 Korea Leisure Life Survey were used for the final analysis. Data were analyzed through a descriptive analysis, Chi-Square test and ANOVA by SPSS WIN 17.0. The findings indicated that 18% of the participants participated in volunteer activities as leisure in the last one year. The major findings were as follows. First, demographic characteristics such as age, academic career, income, and marital status had a positive correlation with the degree of volunteer participation. Second, there were differences in duration and field of activities according to age. Third, though most of the non-volunteer reasons were 'lack of resources', there were different reasons based on age. In detail, the reason for 10-50 year-olds (economically active population) was 'lack of time', but the more than 60 year-olds was 'health concern'. Consequently, this access to the life cycle study shows the need to improve life satisfaction.

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T-Commerce 요인에 따른 사용의도 판별에 관한 연구 (A Study on the Discrimination of Use Intention by Critical T-Commerce Factors)

  • 김주안
    • 통상정보연구
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    • 제8권3호
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    • pp.71-95
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    • 2006
  • In recent, T-commerce is widely dispersed as alternative type of commerce. It is forecasted that t-commerce system is used more than e-commerce system. Therefore more and more t-commerce-related industries are also recognizing that t-commerce is a critical business model. It is needed to understand the concept of t-commerce and develop the t-commerce marketing strategy. CEO analyses consumer's behaviors according to the data about buyers and applies the advantage of t-commerce to the communication with customers. This t-commerce system plays an important role in maximizing customer satisfaction and affecting their intention to reuse it. Therefore this paper attempts to identify T-commerce critical success factors and divide between use-intention group and unuse-intention group by taking out a discriminant function by the discriminant analysis. This lays a foundation in developing T-commerce strategy. According to the discriminant function extracted, convenience factor, amusement factor, system quality factor, product perception factor are significant in the sequence of influential degree. However, usefulness factor and speedy connection factor are not significant. In result, the target hitting rate is 77.9% in the first unuse-intention group and it is 95.2% in the second use-intention group. The total discriminant target hitting rate is computed to higher value, 86.55%. The statistic package, SPSS 12.0, is used to survey and analyse data and test the hypothesis. The validity and reliability of variables are verified by both reliability analysis and factor analysis. The discriminant analysis is used to tell the difference between use-intention group and unuse-intention group.

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소비자의 SNS사용이 외식업체 방문의도에 미치는 영향 (Effects of Consumers on the Use of Social Networks and the Purpose of Visiting Restaurants)

  • 정영주
    • 디지털융복합연구
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    • 제16권6호
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    • pp.143-150
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    • 2018
  • 본 연구는 SNS 특성요인들이 사용자 만족과 소비자의 외식업체 방문의도에 영향을 미치는지를 규명하는데 그 목적이 있으며, 이를 위하여 기술수용모델을 근거로 외식 소비자의 SNS사용을 매개로 연구를 진행 하였다. 본 연구를 수행하기 SNS의 사용 경험이 있는 대학생 172명을 대상으로 구조화된 자기기입식 설문을 하였다. 분석 방법으로는 SPSS 18.0과 AMOS 22.0을 사용하여 구조방정식모형 분석기법을 적용하였다. 연구결과 선행연구를 바탕으로 추출한 SNS 특성 요인 정보 제공성, 상호작용성, 유희성 중 정보제공성이 사용편리성에 유희성이 사용용이성에 영향을 미치지는 않았다. 그 외 요인들은 SNS사용을 통한 소비자 만족은 외식업체 방문의도에 정(+)의 영향을 주었다. 소비자가 지각하는 SNS 사용유용성과 사용편리성은 정확하고 커뮤니케이션 가능한 외식업체의 정보를 제공함으로써 고객의외식업체 방문의도에 영향을 미치며 나아가 고객 창출에 도움이 되는 마케팅 도구로 활용 가능 할 것이다. 향후 다양한 연령대의 조사가 이뤄져야 될 것이며 또한 외식업체가 SNS에 관여하는 정도와 소비자의 방문간 상관관계를 살펴봄으로써 외식업체의 SNS활동이 마케팅활동에 어떠한 영향을 미치는지 연구가 필요하리라 생각된다.

의류점 선택에 영향을 미치는 요인에 관한 실증적 연구 -패션 라이프스타일, 자아이미지, 상황요인을 중심으로- (An Empirical Study on Factors affecting in Apparel Store Choice -On Fashion Life-Style, Self-Image, and Situational Factors-)

  • 김현주;김문숙;유동근
    • 한국의류학회지
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    • 제19권5호
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    • pp.774-789
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    • 1995
  • The purposes of this study was to demonstrate the influence of fashion life-style, self-image and situational factors on consumer's apparel store choice for satisfaction of varied needs and high efficiency of marketing activity. A questionnaire was developed to measure research subjects based on theoretical study empirically. The questionnaire was administered to 270 women aged between 20 and 30 in Seoul. The results analyzed by factor analysis, cluster analysis, x2-test and oneway-anova. The results of empirical studies were summarized as follows: 1. Segmented groups of fashion life-style were classified practical/planning group, fashion- leader group, and shopping-oriented group. And store types which were prefered by those groups were department store/shopping center. 2. Segmented groups of self-image were classified actual-seeking group, modernity group and confidence group. And store types which were prefered by those groups were department store/shopping center. The Forecast of store choice on the base of self.image was showed that customers choose the store incongruous with self-image. But when it was analyzed each actual store choice. The Choice of high frequancy was congruous with self-image except for a specialty store/brand named outlet. 3. The significant differences could be found in choice of the store under particular purchase situations and especially at department stores and specialty store, their preference tended to be stronger as the degree of the store's involvement was hightened, but in the case of the generalization stores and the permanent discount stores, even though the degree of that involvement was low, their preference showed the same tendency.

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브랜드애호도에 따른 가격할인율의 차이가 소비자의 획득가치와 거래가치에 미치는 영향 (The Effect of Price Discount Rate According to Brand Loyalty on Consumer's Acquisition Value and Transaction Value)

  • 김영이;김재영;신창락
    • 마케팅과학연구
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    • 제17권4호
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    • pp.247-269
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    • 2007
  • 현대에 있어 동질적인 품질과 편익을 제공하는 제품을 가지고 다수의 기업들이 시장점유율 증대와 고객확보를 위하여 치열한 경쟁을 벌이고 있는 가운데 가격할인은 기업이 즐겨 사용하는 촉진수단이다. 가격할인은 단기적 매출향상, 소비자의 브랜드전환, 신제품의 시장침투 등의 목적을 달성하기 위하여 사용된다. 실제로 과거의 실증연구에 의하면 다양한 형태의 가격할인이 판매증대에 효과적이며 가격할인은 소비자의 지각가치를 증가시킨다고 하였다. 하지만 할인된 가격은 제품의 품질을 의심하게 하거나 낮게 평가하는 부정적인 효과가 있다는 사실이 밝혀졌으며, 모든 제품카테고리와 모든 구매상황에 대하여 가격할인이 소비자의 지각가치를 향상시킨다고 볼 수 없다. 이에 따라 본 연구에서는 브랜드애호도의 차이가 있는 제품을 대상으로 가격할인율에 따라 소비자의 지각가치에 어떠한 영향을 미치는지를 연구함으로서 브랜드애호도의 조절효과를 분석하였다. 브랜드애호도가 강한 제품에 대한 지각획득가치와 지각거래가치는 가격할인율이 낮을 때 보다 큰 경우에 증가할 것으로 예측하였으나 분석결과 유의적인 차이가 없는 것으로 나타났는데, 이것은 브랜드애호도가 강한 경우에는 가격할인에 의한 지각희생의 감소량이 크지 않았고 브랜드 자체에 대한 신뢰도와 속성에 대한 만족도가 높기 때문에 가격인하가 브랜드선택에 큰 영향을 미치지 않았다는 것을 의미한다고 할 수 있다. 반면 브랜드애호도가 약한 제품에 대한 지각획득가치와 지각거래가치는 가격할인율이 낮을 때 보다 큰 경우에 감소한 것으로 나타났다. 이는 브랜드애호도가 약한 경우에는 제품으로부터 획득하게 되는 편익에 대한 만족도와 신뢰도가 낮은데 이러한 특성을 고려해보면 가격할인이 클 때에 제품의 품질과 편익을 더욱 평가절하하거나 심리적으로 지각희생의 크기가 증가됨에 따라 지각가치가 감소되었음을 의미한다고 할 수 있다.

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저장 기간에 따른 스페셜티 등급 커피의 소비자 관능평가 (Consumer's Sensory Evaluation of Specialty Grade Coffee during Storage)

  • 권대중;이민준;박옥진
    • 한국식품영양학회지
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    • 제25권4호
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    • pp.1033-1038
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    • 2012
  • This study was done to provide basic information about the storage and distribution of specialty grade coffee of which the market will be expanded through customer sensory evaluation according to the storage period of specialty grade coffee by the SCAA classified method with consideration to defective beans and scent. The specialty grade coffee sample of this study was extracted on day 1, day 14, and day 28. The water content showed a significant reduction on the 28th storage day and there was no pH change according to the storage period. Color degree was brightened according to the preservation period before and after grinding but there was no significant difference. The panels for sensory evaluation considered of 24 university. The sensory evaluation consist of aroma, bitterness, and astringency, acidity, aftertaste, overall satisfaction, and items for strength estimation consist of aroma, acidity and bitterness. The sensory evaluation was expressed by applying a 5 point Likert scale. The results showed that as the storage period increased so too did the aroma and the strength of bitterness. Preference was the highest on day 1 in every items except aroma and astrigency. However on day 14 and day 28, most of the sensory evaluation became low and then became high, which was inconsistent. Male students were not consistent in their evaluation according to the preservation period, but female students rated aroma and bitterness the lowest on preservation period day 1 and they prefer after a storage period of 1 day in regards to the entire degree of satisfaction including sour test. astrigency and aftertaste. The analysis of visiting frequency for coffee shops used demonstrated that the longer the preservation period, the lower the preference but was not significant in the case of involving a little frequency group. The group that did not like Americano coffee evaluated that the longer the preservation period, the lower the preference based on Americano coffee preference analysis. There was no consistency between the storage period day 14 and day 28 in strength and preference, but preference for storage period day 1 was high in every group, which means that the quality of coffee is affected by the preservation period.