• Title/Summary/Keyword: Satisfaction Indicators

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A Study of the Trend on Quality of Life with Stroke (노졸중환자의 삶의 질에 대한 연구 동향)

  • Lee, Cu-Rie;Kim, Keun-Jo
    • Journal of Korean Physical Therapy Science
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    • v.6 no.3
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    • pp.41-52
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    • 1999
  • Stroke is the leading cause of adult disability and the third leading cause of adult death in the world. Stroke has an impact on the physical, psychological and social dimensions of quality of life. An increasing number of authors have reported a deterioration of the quality of life in a large proportion of patients after a stroke. Just as satisfaction with each dimension varies to everyone, the importance of each dimension also varies and does not impact equally on the quality of life. So assessment on the quality of life has to adopt a multidimentional approach and to make use of the subjective and objective indicators.

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Performance and Productivity of Researchers in the Area of Science and Technology : A Review (과학기술연구자(科學技術硏究者)의 업무수행도(業務遂行度) 및 생산성(生産性)에 관한 종합적(綜合的) 고찰(考察))

  • Jang, Gyeong;Lee, Jin-Ju
    • Journal of Korean Institute of Industrial Engineers
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    • v.5 no.2
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    • pp.57-69
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    • 1979
  • This review focuses on the individual performance and productivity of researchers in the area of science and technology. The researchers in the paper are classified into individual inventors without organizational affiliation and researchers in the organization, which are distinguished by cosmopolitanic professionals and local institutionalists. The productivity of researchers is in general measured by different indicators or measurement scales such as: i) subjective evaluation of overall research performance, (ii) the number of published papers, reports and books, iii) the quality of research output (e.g. citation frequency), iv) originality of research ouput (e,g, patents), v) multiple measurement scales, etc. According to the literature based on empirical study, the productivity of individual reseachers is positively related to the degree of freedom, communication, diversity, dedication, and motivation and negatively related to the degree of similarity, and satisfaction. However, other factors such as creativity, age, supervisory behavior and group characteristics have shown irregular direction of correlation.

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A Study on Cross-Cultural Validation of Web-Based User Information Satisfaction (Flow) Measurement Model (웹기반 정보시스템 이용자정보만족도(Flow) 측정모델의 교차문화 검증에 관한 연구)

  • Jung, Jin-Taek
    • Journal of Digital Convergence
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    • v.6 no.2
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    • pp.157-164
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    • 2008
  • The current research utilized as its target population who are current users of web based information system in Korea. The research validated the dimensions by studying he constructs within the context of the web based information system user population. Correlation was found between Flow dimensions retained as components of a ross-Cultural Model. It was determined that these two dimensions-Intrinsic Interest and Control-are significant predictors of user success. The Cross-Cultural Model was validated, and it is therefore suggested as a basis for further study of user success indicators in he cross-cultural enterprise environment.

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A Study on the Influencing Factors of Mother's Parenting Stress with the Context of Multicultural Families (다문화가족 어머니의 양육스트레스 관련 변인에 관한 연구)

  • Lee, Mi Ran
    • Korean Journal of Child Studies
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    • v.34 no.4
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    • pp.143-162
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    • 2013
  • The purpose of this study was to investigate factors which influence the degrees of parenting stress experienced by mothers within multicultural famiiles. This study will provide basic data which can be used to develop services and programs for multicultural families. The data were collected utilizing questionnaires administered to 155 mothers of multicultural families. The data were analyzed by means of ANOVA, Pearson's correlation and multiple regression using the SPSS 18.0 program. The results were as follows : Firstly, the educational level, self-esteem, depression, and marital satisfaction of the mother are factors that significantly influence a mother's parenting stress within the context of a multicultural family. Secondly, the mother's psychological factor, including her self-esteem and depression, and the mother's educational level were the clearest indicators for their relative level of their parenting stress.

The Building Strategies of Natural Park Integration Monitoring System Based on Geographic Information Analysis System

  • Bae, Min-Ki;Lee, Ju-Hee
    • Journal of Korean Society of Forest Science
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    • v.95 no.5
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    • pp.605-613
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    • 2006
  • The goal of this study was to propose building strategies of web-based national park monitoring system (WNPMS) using geographic information analysis system. To accomplish this study, at first, this study selected and made integrated management indicators considering physical, ecological, and socio-psychological carrying capacity in national park. Secondly, this study built up an integrated management this system with statistical analysis program for execution of various multivariate analysis and spatial analysis. Finally, WNPMS could identify the relationship among visitors, natural resources, and recreation facilities in national park, and forecast the future management status of each national park in Korea. There results of this study will contribute to prevent the damage of natural resources and facilities, improve visitor's satisfaction, prevent an excess of carrying capacity at national park, and established tailored management strategies of each national park.

A Study on the Development of Performance Indicators in the Community Business (커뮤니티 비즈니스 성과지표 개발연구)

  • Kim, Myung-Jin
    • The Journal of the Korea Contents Association
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    • v.17 no.6
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    • pp.22-31
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    • 2017
  • This study has begun with the perception that proper measuring system is required to grow community business in equilibrium and to grope for some developmental directions of it. First, for effective performance evaluation of community business, the study developed a performance evaluation model based on balanced score cards, and to apply validity analysis and analytic hierarchy process (AHP) by classifying. Second, the relative importance of the second indicator for each of the first aspects shows that participation of local residents and in the aspect of person interested, satisfaction of inner education in the aspect of learning and growth, shortening of work process in the aspect of inner process, and sales per head in the aspect of substantiality were high in relative importance. Third, in the result of calculation of overall weight for each aspect, participation of local residents, a business connection to the community, sales per head were ranked in the upper group. Thus, it's now necessary to have management support through fostering intermediate support organizations in community business which has been bureaucratic, and improvement of product and service through connection with outside consulting agencies and strategic alliance with the leading businesses is required.

Regional Development Plan Based on the Characteristics of Demographic Structure in Farming Areas - Focusing on the Farming Areas in Gyeongnam Province - (농촌지역 인구구조 특성에 따른 지역발전 방안 - 경상남도 농촌지역을 중심으로 -)

  • Kim, Dong-Hwan;Ahn, Jung-Geun
    • Journal of Korean Society of Rural Planning
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    • v.22 no.4
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    • pp.159-169
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    • 2016
  • In recent years, the population structure has been changed by the progresses of 6th-industrialization and transportation in farming areas. This study aims to suggest a regional development plan of farming areas in accordance with the demographic changes. Population structure indicators were derived from previous studies and literature review in order to identify the types of farming areas. Demographic indicators separated to depopulation and population growth in farming areas through a standardized scoring method. This research found that the division of economy is not only the most important division in any other regional development divisions but also necessary to develop new sources of non-farm income through traditional culture, natural environment. In the social division, it is necessary to secure the facilities for the formation of a sense of community to multicultural families and existing residents in farming areas. In the environmental division, it is desirable to improve the quality and satisfaction of life for residents such as the sidewalk and park that utilize ecological environment, culture, history for both depopulation and population region. In the physical division, there is a need for improvement of the facilities of basic living infrastructure service such as roads, water supply and sewerage systems. In the institution division, sustainable financial support of the central government policy for farming areas is crucial for the improvement of residential environment in the farming areas of depopulation and population region.

Evaluation of Patient Care, Education, and Research as Indicators of University Hospital Performance (일개 국립대학병원의 진료.교육.연구 기능에 대한 평가)

  • Cho, Kyung-Sook;Lee, Hae-Jong;Lee, Kyu-Sik;Kim, Chun-Bae;Seol, Dong-Jin;Choo, Sang-Chae
    • Korea Journal of Hospital Management
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    • v.6 no.3
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    • pp.25-45
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    • 2001
  • The purpose of this study was to evaluate the environments of patient care, education, and research as indicators of university hospital performance. The objective data for this study were collected by secondary data. The subjective data were collected by a total of 523 questionnaire survey interviews conducted in C university hospital, of which 123 were students, interns, or residents, 76 were professors, and the remaining 324 were patients. The major statistical methods used for the analysis were t-test and ANOVA. We found that the environment of patient care is better than the environment of education and research in C university hospital. While the concern for patient care of C university hospital was about 60%, the equivalent figures for education and research were both 20%. And the patients' satisfaction level was higher than the others. The environment of education and research was found to be deficient in some aspects, especially in such areas as facilities, equipment, and investment. In particular for professors the time for research was very limited because of the demands of patient care. These findings clearly demonstrate that university hospitals need to pay greater attention to the areas of education and research, as well as to patient care. This article concludes with a discussion and summary and presents issues in need of further study.

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A Study on Assessment Indicator of Walking Environment Considering Land Use Characteristics (토지이용을 고려한 보행환경 평가지표 개발 및 적용에 관한 연구)

  • Kim, Suk Hee;Lee, Kyu Jin;Choi, Keechoo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.34 no.3
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    • pp.931-938
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    • 2014
  • This study presents a systematic method of evaluation with the premise that satisfaction rating scale of the walking environment will vary according to the characteristics of land use by footpath types. Ultimately, it aims to contribute to the effective management and improvement of footpaths. The result of the study shows a statistically significant difference in the indicators and it's weights for walking environment on new town, old town, commercial areas, subway station, river and park by footpath types. After applying the walking environment assessment model to some of the footpaths in Suwon, it was found that actual level can be simulated successfully in reality. Therefore, the result of the study is expected to help determining the priorities for the walking environment improvement for the local government.

A Study on Patients' Satisfaction and Service Utilization in the DRG Based Payment System - Patients who Experienced Cesarean Section Before and After the Demonstration Program - (DRG 지불제도에서 환자의 의료서비스 만족도와 제공량에 관한 연구 - 시범사업 전.후 제왕절개 분만 경험 산모를 대상으로 -)

  • Kim, Ji Sook;Park, Hayoung
    • Quality Improvement in Health Care
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    • v.7 no.2
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    • pp.190-202
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    • 2000
  • Background : The objectives of this study were to examine patients' satisfaction with the DRG based payment method and its association with their awareness of the method, to examine patient reported changes in doctors' caring attitude, level of their out-of-pocket payments, providers' acceptance of patients' request for additional services after the program, and to examine changes in service utilization recorded in medical records. Method : One hundred-four patients who had cesarean sections before and after the demonstration program at two hospitals located in Seoul participated in the study. Patients were surveyed before discharges when their charges were finalized. Their medical records were reviewed as well to collect data for service utilization during hospital stays. The association between patients' satisfaction with the payment method and their awareness of the method was analyzed by ${\chi}^2$-test, and the significance of changes in providers' acceptance of patients' request for additional services and service utilization after the program were examined by ${\chi}^2$-test and t-test, respectively. Results : A large proportion of patients did not know of the DRG based payment method at the time of survey and a significantly larger proportion of patients who came to the hospitals with the knowledge satisfied with the method. About the same proportion of patients reported improvement and deterioration in doctors' caring attitude compare to the previous hospitalizations and a similar result was found concerning out-of-pocket payments. Providers' acceptance of patients' request for medication, PCA and painless delivery decreased significantly after the program whereas the acceptance for additional hospital days and laboratory and radiology tests did not. Length of stay, the numbers of days on antibiotics and antianemic medication, and the number of blood tests decreased significantly after the program, however, decreases in the rate of antianemic medication and the number of urine analyses were not statistically significant. Re-operation, in-hospital death, and complications were not observed before and after the program. Conclusion : The study findings indicated a need for better patient education and publicity about the newly introduced payment method to improve their satisfaction with the system. Other study findings concerning service utilization and quality of care indicators were consistent with the government funded evaluation studies.

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