• Title/Summary/Keyword: Satisfaction Indicators

Search Result 290, Processing Time 0.023 seconds

Patient Understanding of Patient Safety: Based on Results from Focus Group Discussion (환자안전에 대한 환자의 이해: 초점집단토의 결과를 중심으로)

  • Jeehye Im;Minsu Ock
    • Quality Improvement in Health Care
    • /
    • v.28 no.2
    • /
    • pp.50-60
    • /
    • 2022
  • Purpose: To examine the degree of recognition regarding the concept of patient safety, as perceived by the patient, using a focus group discussion. Methods: A focus group discussion was conducted with a patient group comprising seven patients. Results: When the participants heard the term "patient safety" they seemed to understand it to be related to the hospital environment or satisfaction with the overall hospitalization experience. The participants emphasized communication between the medical staff and the patients in relation to the explanation of treatments, as well as the provision of information regarding prevention, experience, and the treatment of incidents with patient safety. They agreed on the need for indicators reported by patients. However, they emphasized that additional items and a questionnaire method that considers the patients' point of view are needed. Conclusion: It is necessary to establish and implement various strategies that can raise the awareness of patient safety using patient safety indicators and increase participation in patient safety activities.

Masseurs' Job Satisfaction of Persons with Visual Impairments in South Korea -Test of Integrative Work Satisfaction Model in Social Cognitive Career Theory- (우리나라 시각장애인 안마사들의 직업만족도에 대한 연구 -사회인지진로발달이론의 통합직업만족모델을 중심으로-)

  • Kim, Ki Hyun
    • 재활복지
    • /
    • v.20 no.4
    • /
    • pp.1-29
    • /
    • 2016
  • The research regarding employees' job satisfaction is one of the most important indicators of their vocational adjustment or outcome. The purpose of this study is to investigate the level of job satisfaction of South Korean masseurs with visual impairments and what variables predict to this. The work satisfaction model of Social Cognitive Career Theory (Lent Brown, 2006a) was grounded. a total of 221 South Korean masseurs with visual impairments participated in this study. Multiple regression analysis indicated that as masseurs in this study experienced having a better fit with their job regarding their monetary aspects, as they felt efficacious with their massage skills, as they felt more positive, and as they considered their job duties fit their education or skills they learned, their level of job satisfaction was higher. However, fit with their organization values or cultures or how much they get social support from their family, friends, or significant others did not predict their job satisfaction. In addition, the analysis supported the existence of a moderating effect of positive affect on the relationship between subjective fit and job satisfaction, in addition to the moderating effect of social support on the relationship between work related self-efficacy and job satisfaction among study participants. Implications for policy makers, researchers, and career counselors were also provided.

A Study on the Development of Design Indicator and User Participation Design for Green Remodeling of School Facilitiess (학교시설의 그린리모델링을 위한 디자인지표 개발 및 사용자참여설계 활용에 관한 연구)

  • Kim, Eun-Hee;Ryu, Soo-Hoon
    • Journal of the Korean Institute of Educational Facilities
    • /
    • v.24 no.3
    • /
    • pp.3-13
    • /
    • 2017
  • This study has developed a design indicator required to promote green remodeling in school facilities. And, implemented the green remodeling pilot test on the school facilities that are planning actual remodeling. This pilot test suggested user participation design methodology such as verification of the developed design indicator, design goal setting, evaluation and adjustment of design proposal. The Green Remodeling Design Indicators were classified into 3 large categories of architectural performance, usability, and design through analysis of cases related to 'green buildings' and 'remodeling'. We have developed nine middle categories such as architectural and structural performance, facility performance, environmentally-friendly, circulation, space, amenity, harmony with surroundings, form and symbolization. In addition, 42 detailed indicators were developed for each category, including general, functional, and special indicators. For the verification of this study, two green remodeling design workshops were conducted for Gwangju J elementary school. The first design workshop presented the importance of the design indicator and set the goal of the design plan of green remodeling for project. And, the second Workshop presented the evaluation of the satisfaction with the design and the direction of future adjustment for project. The design indicator developed in this study can be utilized as a design indicator of design quality management and decision system for the school green remodeling in the future. In addition, by accumulating information on the Green Remodeling Project, it is necessary to spread green remodeling and construct a sustainable building environment.

A Study on Analytical Methods of u-Healthcare Services Software Architecture Requirements for Quality Assurance (유-헬스케어 서비스 소프트웨어아키텍쳐 품질확보를 위한 요구사항 분석방법에 관한 연구)

  • Noh, Si-Choon;Moon, Song-Chul
    • Journal of Digital Contents Society
    • /
    • v.15 no.1
    • /
    • pp.45-52
    • /
    • 2014
  • All medical information system stakeholders and the environment exists. Medical information systems for development in these environments and non-functional requirements, functional requirements and quality goals are to be met. In order to achieve these goals in a variety of ways currently being made to develop information systems and various applications are emerging. However, the process of developing these health information systems meet the basic requirements and does not consider that from the point of view should not be separate. This study of the development of health information systems related to quality measurement indicators for the analysis software architectures, and medical information, information quality evaluation of service quality information associated indicators evaluation are offered. This way of associated indicators for the quality of the output sum and analyze the trends in software architecture u-Healthcare should be available for assessment. Quality score compared with pre-set goals for achievement and satisfaction levels of analysis further support the cause excerpt field use in analysis and improvement is possible.

A Study on the Health and Organizational Effectiveness of Korea Coast Guard Substation organization: Focused on Recognition of Workers (해양경찰 파출소 조직의 건강성과 조직효과성에 관한 연구 - 근무자의 인식을 중심으로 -)

  • Kim, Sang-Goo;Park, Jae-Hong
    • Journal of Navigation and Port Research
    • /
    • v.34 no.1
    • /
    • pp.83-89
    • /
    • 2010
  • By analyzing the data collected through surveys conducted on coast guard officers, this paper measures the level of organizational health and explores indicators of organizational health that influence organizational effectiveness. The findings of the analysis can be summarized as follows: First, the scores of all the organizational health indicators except job stress exceed average, which leads a conclusion that coast guard organizations' organizational health is in considerably good condition. Second, the indicators of organizational health included in the analyses are found to have both positive and negative effects on organizational effectiveness. While such variables as pay, co-worker relationship, job autonomy, job itself, organizational trust, job orientation influence positively, other variables including development-oriented culture, promotion system and supervision influence negatively on organizational effectiveness.

Accomplishment Analysis of the Rural Traditional Theme Village by AHP Method (AHP법을 이용한 농촌전통테마마을사업의 성과분석)

  • Na, Ran-Hee;Yoon, Yong-Cheol;Kim, Young-Joo
    • Journal of agriculture & life science
    • /
    • v.44 no.4
    • /
    • pp.57-68
    • /
    • 2010
  • The goals of this study were to develop indicators that are able to evaluate the accomplishment of the projects for rural traditional theme villages and make developmental suggestions for a balanced development of rural communities using the indicators. Human, economic, and social factors were selected as the evaluation indicators. The importance of the performance indictors was analyzed by AHP (Analytic Hierarchy Process). The importance of the performance indictors was in the order of satisfaction of inhabitants (150), participation of inhabitants (145), economic effectiveness (123), lodging facilities (101), leader training (96), project cognizanc e(90), etc. As these evaluation methods were applied to the six villages, haebari village came first followed by darangyi village, namsayedam village, mulrebangatteok village and Yedong Mountain fishing village. This study proposed a way of improvement for the balanced development of the rural communities in terms of human, economic and social aspects.

A Study on the Service Quality Analysis and the Difference Between User Groups in Bulk Terminals of Busan Port (벌크터미널 서비스품질 분석 및 이용주체별 차이에 관한 연구: 부산항 벌크터미널을 중심으로)

  • Lee, Kyung-Nam;Yang, Han-Na;Wang, Gao-Feng;Shin, Chang-Hoon
    • Journal of Navigation and Port Research
    • /
    • v.40 no.4
    • /
    • pp.223-230
    • /
    • 2016
  • While marine transport freight is steadily increasing, people are more interested in terminals handling cargo. But the domestic researches on terminals were almost on container terminal. This study attempted to study the service quality for bulk terminals. The users of bulk terminal services were divided into shipowners and shippers to compare their differences by using bulk terminal service provided. During the attributions proposed in this study, Tangibles were descripted by the numbers of berth or depth, facilities, and so on. So it was suitable to consider the tangibles by formative indicators. And also this study has tried using "reflective model" and "formative model" to make a measurement model for comprehensive analyses. The results showed that all of the items were significant except the relation between empathy and performance satisfaction in the overall measurement model analyses. User groups difference analyses results have showed that the trust responsiveness impact on performance satisfaction was more importantly assessed by shippers than by shipowners. It was expected to use the results of this study as a good strategic resource to help bulk terminal administrators make various expansion plans to improve the bulk terminal's competitiveness in the future.

Comparison of Marital Satisfaction between Immigrant Wives and Korean Wives of Korean Men (결혼이주 여성과 한국인 여성의 결혼만족도 비교연구)

  • Chung, Grace H.;Lim, Ji-Young
    • Journal of the Korean Home Economics Association
    • /
    • v.49 no.5
    • /
    • pp.33-48
    • /
    • 2011
  • The purpose of this study was to explore factors related to marital satisfaction among immigrant wives compared to Korean wives of Korean men. Participants included 409 immigrant wives married to Korean men and 474 Korean wives married to Korean men, both currently living in Korea. Hierarchical regression analyses revealed that there were different sets of variables that predicted marital satisfaction for each group. Egalitarian decision-making was a significant predictor of marital satisfaction for immigrant wives only, whereas for Korean wives, it was the level of their depressive symptoms that was significantly but negatively associated with marital satisfaction. A wife's positive perception of her husband's communication style emerged as the strongest predictor of marital satisfaction for both Korean and immigrant wives. In addition, indicators of the cultural context of immigrant women (i.e., longer stay in Korea and greater frequency of experiencing discrimination in the past year due to their foreign appearance or status) emerged as significant predictors of immigrant wives' marital satisfaction even after taking demographic factors, depressive symptoms, and couple-level factors into account. The findings of this study contribute to existing research by (1) comparing the models of marital satisfaction for Korean wives and immigrant wives, identifying unique predictors for each group, and (2) examining the effect of cultural adaptation on the martial satisfaction of immigrant wives.

Analysis of Changes in Citizen Satisfaction with Parks & Green Spaces in Daegu City, Korea (대구시 공원녹지에 대한 시민 만족도의 경시적 변화 분석)

  • Eom, Boong-Hoon;Han, Sung-Mi
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.39 no.6
    • /
    • pp.67-75
    • /
    • 2011
  • This study was carried out to investigate the changes in citizen satisfaction with parks and green spaces in Daegu. Three surveys were conducted using the same measurement tools in 1986, 2001, and 2010. Major results are as follows: 1. The overall satisfaction level with parks and green spaces increased remarkably over the last25years. Satisfaction levels with city spaces overall were higher than that of nearby surrounding areas. 2. Diversity of green spaces was the most distinguished indicator in increasing level of satisfaction while the management level of green space facilities showed the lowest improvement. 3. The factor analysis for individual variables for satisfaction resulted in two factors: functions and physical conditions were categorized as one factor, and indicators for the planning of green spaces were the other. Using a regression model, the major variables found for satisfaction were diversity, management level of woods, quantitative level, function of static recreation, and management level of facilities, respectively. 4. Regarding satisfaction level by the type of green spaces, green spaces by streets showed a remarkable increase while green spaces in industrial areas showed the lowest improvement. A factor analysis for each type of green space resulted in 3 factors: green spaces of urban parks, green spaces of urban recreational facilities, and green spaces of each district including residential areas and industrial areas.

A Study on the Influence of Apartment Brand Image on Occupancy Satisfaction (아파트 브랜드 이미지가 입주만족도에 미치는 영향 분석)

  • Kim, Dong-Il;Kang, Hee-Sam
    • Journal of the Korea Convergence Society
    • /
    • v.9 no.3
    • /
    • pp.241-247
    • /
    • 2018
  • The purpose of this study is to investigate the relationship between the residential satisfaction and the residential satisfaction in the residential environment. For this study, we analyzed the main factors of occupancy satisfaction by integrating previous studies on brand and housing and purchase intention, developing a research model based on the theoretical study on occupancy satisfaction, and establishing a research hypothesis. The results of this study are as follows: First, the relationship between first brand image and occupancy satisfaction is statistically significant. Second, the relationship between residential satisfaction and residential satisfaction is significant. In addition, the relationship with prices acting as parameters is analyzed to be somewhat significant. Therefore, this study is expected to provide not only useful information in the relationship between apartment supplier and consumer, but also provide basic information on similar research. Therefore, this study is expected to provide not only useful information in the relationship between apartment supplier and consumer, but also provide basic information on similar research. However, due to limitations such as selection of control variables and analytical errors, future research should be conducted through development of more comprehensive and valid indicators.