• Journal of Information Technology Services
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• v.21 no.1
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• pp.81-102
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• 2022

Although more than 99% of all Korean companies are small and medium-sized enterprises (SMEs), which accounts for a large part of the national economy, they are having difficulties in securing information protection capabilities due to problems such as budget and manpower. On the other hand, as 97% of cyber incidents are concentrated in SMEs, it is urgent to strengthen the information protection management and response capabilities of SMEs. Although the government is promoting company-wide information security consulting for SMEs, the need for supplementing it's procedures and consulting items is being raised. Based on the results of information security consulting supported by the government in 2020, this study attempted to derive improvement plans by interviewing SME workers, information security consultants, and system operators. Through the research results, it is expected to create a basis for SMEs to autonomously check the information security management system and contribute to the reference of related policies.

• Journal of the Korean Society of Systems Engineering
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• v.15 no.2
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• pp.79-86
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• 2019

Among the government-sponsored projects supported by Ministry of SMEs and Startups(MSS), the financial support of the Consulting Research Institutes of our university is scheduled to be ended this year. In this regard, this study is to develop a profit model for R&D center of Consulting Research Institute that can cultivate the financial independence of R&D center of Consulting Research Institutes and foster technology convergence consulting manpower to strengthen the competitiveness of SMEs in preparation for the Fourth Industrial Revolution. The profit model were derived from the current status of consulting industry and similar organizations, the current status of consulting graduate R&D centers, case studies of other universities, and focus group interviews. In order to select three high profit models and commercialize them, BMC (Biz Model Canvas) was used and business feasibility was examined. Therefore, three profit model of R&D center of Consulting Research Institute are: First, SCB (SME's Consulting Business: Total Solution Provider for SMEs through Technology Convergence Consulting), Second, SNB (SME's Network Business: Experts connection in Consulting Graduate School for Solving Problems and Problems of SMEs / Industry Consolidation) And third, SM (Sustainable Management: Financial independence through structural improvement of Consulting Research Institute), and the road-map was established. As an implementation plan, the company intends to seek financial independence by developing a profit model for R&D center of Consulting Research Institutes and by establishing business goals and strategies, manpower operation plan, organization, and investment plan for three years.

• Journal of the Korea Society of Computer and Information
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• v.24 no.11
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• pp.201-208
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• 2019

In the phono-sapiens era of the intelligence information society, most business activities are increasingly dependent on networks and information systems. SMEs, which occupy the majority of Korean companies, are increasingly possessing the value and technology of their information assets, and their ability to protect core technologies that are the driving force of corporate growth will be the most important competitiveness of enterprises. Accordingly, the Ministry of Science and ICT and the Korea Internet & Security Agency(KISA) provides a foundation for minimizing the damage from cyber threats such as hacking and information leakage by evaluating the current information protection level of SMEs and enhancing information protection capability by supporting a high level of customized information protection consulting. In this study, we analyze the effectiveness of information protection based on the results of KISA SMEs consulting. In addition, by identifying problems and limitations derived from SMEs information protection consulting results, SMEs should propose measures to improve information security of SMEs that can manage information protection management system more efficiently and effectively.

• Journal of Digital Convergence
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• v.12 no.7
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• pp.205-215
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• 2014

This study was carried out to verify the effect of consumer and supplier characteristics on the utilization of consulting results, quality of consulting service and management performance in the government-support consulting service on SMEs. A survey was conducted and analyzed on SMEs which went through government-support consulting, with the following results of the study. First, for consumer characteristics, consulting awareness was found to have positive effect on the utilization of consulting results while organizational culture have no effect. Second, for supplier characteristics, consultant capability was found to have positive effect on the quality of consulting service but with no effect of government support policy. Third, consumer characteristic of consulting result utilization and supplier characteristic of consulting service quality were both found to have positive effect on management performance. Suggestions and significance of this study are as follows: the result of this study suggests a need to increase the SMEs' understanding of consulting service and the utilization of the consulting results as well as institutional support for enhancing the capability of consultants, a provider of knowledge service. It also has significance in presenting an effective and efficient direction of policy on consulting support project for SMEs.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.7
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• pp.3203-3210
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• 2013

Amid the importance of design is being emphasized as a new barometer for boosting enterprise competitiveness, high expectations are being placed on design consulting that evaluate design from a comprehensive perspective. SMEs, however, are not easy to gain access to design services compare to their counterparts - large companies. This will eventually cause them to ignore the importance of design, not to mention lack of financial resources for investing in design. With this regard, the paper analyzed the design status and design consulting performance of SMEs in industrial complex through the 2012 Design Innovation Project in Industrial Complex of Busan Design Center; also analyzed the effect of design consulting on improving competitiveness of SMEs as well as design awareness. As a result, the study found that a majority of companies do not invest in design or postponed investment, despite they are not satisfied with their design performance. However, 65.6 percent of SMEs that realized the importance of design after consulting have carried out design development, which brought about sales increase through their improved corporate images and product images. We believe design consulting played an important role for boosting awareness and competitiveness of SMEs. Eventually, we need to provide an intensified design analysis process that can facilitate SMEs. Design consulting support projects should offer practical design development programs through continuous follow-up, including interaction with state projects and design-specialized companies.

• Proceedings of the Korea Database Society Conference
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• 2008.05a
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• pp.61-72
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• 2008

The introduction of SMEs have increased in the Internet business. Accordingly, consulting services for reduce risk factors to interested have increased. In this papers, was described can be applied for the Internet business Methodologies in SMEs. It is E-Commerce Consulting Process - ECCP. And, in addition to the features and benefits of ECCP, described the Case of SMEs.

• Journal of Convergence for Information Technology
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• v.10 no.8
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• pp.1-6
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• 2020

The government is carrying out information security consulting support projects to solve the difficulties of SME information protection activities. Since the information security consulting methodology applied to SMEs does not apply the proven methodology such as the critical information and communication infrastructure(CIIP), ISMS, ISO27001, etc. It applies various methods for each consulting provider. It is difficult to respond appropriately depending on the organizational situation such as the type and size of SMEs. In order to improve such problems of SME information security consulting and to improve more effective, effective and standard methodology, the information security consulting methodology applied in the current system was compared and analyzed. Through the improvement plan for SME information security consulting method suggested in this study, it is possible to provide information security consulting suitable for all enterprises regardless of SME size or business type.

• Journal of Digital Convergence
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• v.10 no.3
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• pp.59-69
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• 2012

The purpose of this study is aimed at policy proposal to increase the management consulting application intend, investigating the factor that influence the application intend in terms of consultant side, consulting diagnosed small and medium sized enterprises side by means of consulting satisfaction and consulting deliverables. The results of this study showed that consultant capacity and consulting performance have positive impacts on the consulting deliverables and satisfaction, but the collaboration of diagnosed SMEs have no significant effect on consulting deliverables. In addition, verifying the mediating effect of consulting deliverables and consulting satisfaction for the consulting application intend, consultant capacity and consulting performance was mediated fully by the consulting deliverables and satisfaction. The collaboration of diagnosed SMEs was not mediated by the consulting deliverables, but particialy mediated by the consulting satisfaction.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.7 no.5
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• pp.655-664
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• 2017

As the external environment of SMEs is changing drastically, it is necessary to establish an appropriate management strategy. The purpose of this study was to analyze the effect of consultant's competency, on consulting performance, consulting utilization and repurchase intention, and effect of consulting's understanding and participation on consulting performance. Participants were 103 questionnaires collected from 154 SMEs that received technology and management consulting support from the Technology Guarantee Fund. According to the practical analysis result, knowledge(β=.377, p<.001) and attitude(β=.461, p<.001) among the consultant's competencies were positively correlated(R2=.623) with consulting performance, and consulting performance had positive correlation(R2=.668) with consulting utilization and repurchase intention(β=.817, p<.001). Participation in consulting had a moderating effect on the effect of consulting performance on consulting utilization.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.4
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• pp.38-45
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• 2017

As the competitiveness of SMEs (small and medium enterprises) is getting more and more improved and globalized, the government provides various consulting services to secure the competitiveness of small and medium firms and support stable growth. However, the assessment of the result from the government's support is generally focused on non-financial factors, such as customer satisfaction and analysis of improvement effect. This paper is in regards to the statistical analysis of how much the government's support in the form of providing consulting services contributes to financial outcomes in terms of profitability and growth. ROA (return on asset) and ROS (return on sales), which are investment profitability and sales profitability respectively, are chosen as an indicator of profitability. For analysis of growth, sales revenue and total asset growth are used. The samples are 44 corporations which are supported by government, and 150 corporations which are selected for comparison, with corporate growth support center program by the Ministry of Trade, Industry, and Energy chosen as the consulting model. After gathering the yearly balance sheets and income statements of the samples from CRETOP, Korea Enterprise Data, the analysis is conducted in the way of identifying the statistical significance of financial difference in the same period between corporates taking consulting services and corporates which have not, and the difference of financial outcomes from the corporates taking consulting services before and after consulting services. As a result, in terms of business growth, it is turned out to have positive difference both in growth ratio and profitability compared to the compared corporations at the significant level. Therefore, it is obvious that the consulting program which government provides to SMEs have direct influence practically to the corporates' management performance.