• Asia pacific journal of information systems
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• 제25권2호
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• pp.265-288
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• 2015

IT convergence services, as the main stream of the digital age, are currently on their way to include the concept of Software as a Service (SaaS), where IT products and services are integrated as one. In particular, the recently introduced web-service-based SaaS is expected to be a more developed SaaS model. This new model provides greater influence on clients' job performances than its previous models, such as application service providers and the web-native phase. However, the effects of technology maturity on task performance have been overlooked in adoption and performance studies. Accordingly, this study introduces SaaS technology maturity as the exogenous technological characteristic influencing job performance. This study also examines the relationships among various SaaS-related performances according to the different levels of SaaS maturity. Results suggest that applying innovative technologies (such as SaaS), particularly when the technology reaches a certain level of maturity, is more helpful for managers in improving task-technology fit and job performance. This study makes an academic contribution by establishing and validating a performance model empirically with SaaS technology maturity perspectives.

• 한국콘텐츠학회논문지
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• 제11권5호
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• pp.93-103
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• 2011

현재, 도서관시스템의 소프트웨어 사용 방식은 클라이언트/서버 및 ASP 방식으로 서비스를 제공함으로써 하드웨어 및 소프트웨어 구매비, 설치 및 배포, Customization, Upgrade, 문제점 관리, 라이센스의 고비용 등 소프트웨어 전반에 걸쳐 관리가 힘들고 고비용의 문제점이 있다. 이러한 문제점을 해결하기 위해 SaaS 기반의 전자도서관시스템에서는 멀티테넌트 환경(SaaS 성숙도 레벨 3이상)에서 구현이 가능한 핵심요소들을 개발하였다. 그러므로 초기 투자비용이 거의 없고, 쉽고, 간편하며, 저비용 IT 서비스가 가능한 SaaS 기반의 소프트웨어 온-디멘드 방식의 서비스 모델로 시스템을 구현하였다.

• 디지털융복합연구
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• 제7권4호
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• pp.81-90
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• 2009

SaaS (Software as a Service) provides software in the form of service via internet rather than software package. Thus a large number of users could use the service of new type of software service as long as they connect to internet. SaaS, as a delivery model attracted in the software industry, grows with impelling force. SaaS has been adopted as an information spreading strategy of small and medium corporate so that its effect has been recognized in both academic and practical areas. However, there are not much researches about it because SaaS is still in the introductory stage. This study focused on the success model of SaaS to find out the factors that affect usability and the satisfaction of users. The sample is based on the on-line survey for the 549 government officials who are using SaaS. At last, the number of the employed answers are 157 after unqualified ones are removed. The result shows that Security, Service quality, Price and System Integration significantly affect the usefulness and the satisfactions of users.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2013년도 추계학술발표대회
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• pp.849-852
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• 2013

클라우드 컴퓨팅은 인터넷 기술을 기반으로 하드웨어, 소프트웨어 등의 가상화된 컴퓨팅 자원을 제공하는 기술로 제공되는 서비스의 수준에 따라 IaaS(Infrastructure as a Service), PaaS(Platform as a Service), SaaS(Software as a Service), 세 가지 유형으로 분류된다. 최근에는 기업이나 조직에서 이들 유형 중 SaaS 도입에 대한 관심이 증가하고 있다. 이는 SaaS를 이용하면 기업이나 조직 간의 협업 시스템을 구축하기가 쉬워 업무 효율을 증진시킬 수 있기 때문이다. 하지만 SaaS는 서비스 제공자가 접근 권한을 가지고 있기 때문에 문서에 포함된 정보가 노출될 가능성이 있다. 이러한 문제를 해결하기 위해 본 논문에서는 VPC(Virtual Private Cloud)를 기반으로 하는 SaaS 프레임워크를 제안한다. 제안하는 프레임워크는 VPC 내부에서 SaaS를 운영하기 때문에 서비스 제공자의 개입을 최소화할 수 있으며, 독자적인 인증 관리 시스템과 모니터링 기능을 두어 SaaS에 대한 모든 접근을 관리할 수 있다.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2010년도 추계학술발표대회
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• pp.175-176
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• 2010

SaaS 플랫폼은 메타데이타를 기반으로 사용자에게 다중 사용자 지원 및 용이한 환경 설정으로 다양한 사용자 요구를 충족시키려 하고 있다. 따라서, 여러 고객이 하나의 서비스 인스턴스를 공유하고, 데이터베이스 안의 정보를 각자 관리할 수 있어 서비스로서 애플리케이션의 비용을 절감할 수 있다. 본 논문에서는 SaaS 플랫폼의 하나로 개발중인 SaaSpia 플랫폼에서 다중 사용자 지원 및 용이한 환경 설정을 위해 관리되어야 할 메타데이타를 알아보고, SaaSpia 애플리케이션에서 메타데이타 지원을 연구한다. SaaSpia 플랫폼에서 메타데이타는 일반 웹 애플리케이션을 SaaSpia 애플리케이션으로 변환하거나, 운용중인 SaaSpia 애플리케이션의 사용자별 설정 변경 시, 이용된다.

• 한국콘텐츠학회논문지
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• 제11권5호
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• pp.148-156
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• 2011

최근 클라우드 컴퓨팅의 빠른 보급으로 인하여 기존의 인터넷 환경 뿐 아니라, 하드웨어, 운영체제, 애플리케이션, 서비스까지 모든 면에서 변화하고 있다. SaaS 기반 클라우드 컴퓨팅 환경은 웹 플랫폼 기술과, 웹 클라우드 서비스가 더욱더 밀접하게 연계되는 형태로 발전하고 있다. 전자도서관 시스템도 기존의 ASP 방식에서 벗어나 SaaS 기반의 클라우드 컴퓨팅 환경에 적합한 서비스모델로 진화하고 있다. 웹 인터페이스 측면에서 접근했을 때 SaaS 기반의 클라우드 컴퓨팅 환경에서 중요한 부분은 사용자를 위한 커스터마이징이라 할 수 있다. 따라서 본 논문은 SaaS 기반의 클라우드 컴퓨팅 환경에서 사용성과 접근성을 고려한 사용자 맞춤형 웹 인터페이스를 제안함으로써 기업과 사용자들에게 클라우드 컴퓨팅 환경에서도 쉽게 웹 사이트를 검색할 수 있도록 제안 하고자 한다. 이를 위해 사용자 맞춤형 웹 인터페이스 개선을 위한 디자인을 제시하고 연구대상인 SaaS 기반의 전자도서관 서비스인 LinkSaaS 웹사이트에 적용해 본 후, 사용성평가를 실시하였다. 이를 통해 각각의 사용자 개인에게 맞는 인터페이스 디자인을 구성할 수 있는 UI환경을 제안한다.

• Journal of Periodontal and Implant Science
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• 제45권1호
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• pp.14-22
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• 2015

Purpose: The purpose of this study was to compare serum amyloid A (SAA) protein levels with high-sensitive C-reactive protein (hs-CRP) levels as markers of systemic inflammation in patients with chronic periodontitis. The association of serum titers of antibodies to periodontal microbiota and SAA/hs-CRP levels in periodontitis patients was also studied. Methods: A total of 110 individuals were included in this study. Patients were assessed for levels of hs-CRP and SAA. Nonfasting blood samples were collected from participants at the time of clinical examination. The diagnosis of adipose tissue disorders was made according to previously defined criteria. To determine SAA levels, a sandwich enzyme-linked immunosorbent assay was utilized. Paper points were transferred to a sterile tube to obtain a pool of samples for polymerase chain reaction processing and the identification of Porphyromonas gingivalis, Aggregatibacter actinomycetemcomitans, and Tannerella forsythia. The serum level of IgG1 and IgG2 antibodies to P. gingivalis, A. actinomycetemcomitans, and T. forsythia was also determined. Results: SAA and hs-CRP levels were higher in periodontitis patients than in controls (P<0.05). In bivariate analysis, high levels of hs-CRP (>3 mg/L) and SAA (>10 mg/L) were significantly associated with chronic periodontitis (P=0.004). The Spearman correlation analysis between acute-phase proteins showed that SAA positively correlated with hs-CRP (r=0.218, P=0.02). In the adjusted model, chronic periodontitis was associated with high levels of SAA (odds ratio [OR], 5.5; 95% confidence interval [CI], 1.6-18.2; P=0.005) and elevated hs-CRP levels (OR, 6.1, 95% CI, 1.6-23.6; P=0.008). Increased levels of serum IgG2 antibodies to P. gingivalis were associated with high levels of SAA (OR, 3.6; 95% CI, 1.4-8.5; P=0.005) and high concentrations of hs-CRP (OR, 4.3; 95% CI, 1.9-9.8; P<0.001). Conclusions: SAA and hs-CRP concentrations in patients with chronic periodontitis are comparably elevated. High serum titers of antibodies to P. gingivalis and the presence of periodontal disease are independently related to high SAA and hs-CRP levels.

• Asia pacific journal of information systems
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• 제20권2호
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• pp.87-101
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• 2010

Software as a service (SaaS) is one of the most-talked about trends in IT. Unlike traditional perpetual licensing model, software applications are sold on subscription bases and services are provided over web by the vendors. It is said that SaaS can make vendors to invest more on R&D than on marketing while offering its customers better quality software applications at lower costs. By empirically comparing vendors providing their software applications either by SaaS or by traditional perpetual licensing model, we examine whether or not SaaS really increases overall customer benefits in terms of cost efficiency, software quality, and customization. We show that SaaS may not provide better quality or cost efficient software applications than perpetual licensing does. Then we provide two practical tools which are useful for customers to evaluate whether SaaS is better than perpetual licensing for the purposes of software applications they want to adopt.

• 한국IT서비스학회지
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• 제10권3호
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• pp.127-147
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• 2011

Business organizations today have sought management effectiveness and efficiency utilizing information technologies. In particular, small and medium-sized enterprises short of information resources tend to rely more on outsourcing for accomplishing their own information strategies. SaaS(Software as a Service) has recently become one of the powerful outsourcing alternatives. This study tries to identify the influence of the SaaS quality on the service performance and loyalty. A SaaS quality model is developed including tangibles, reliability, responsiveness, assurance, and empathy. Then they are hypothesized to have influence on the service performance defined as user satisfaction, individual performance, and organizational performance. Service performance is considered to have an impact on the loyalty to service. Findings from a survey to test hypotheses on the relationship among SaaS quality, performance and loyalty show these variables are significantly important to widespread adoption of SaaS.

• 한국IT서비스학회지
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• 제9권4호
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• pp.151-167
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• 2010

Recently, SaaS(Software as a Service) as a new type of information systems has become popular. Many information systems practitioners and academics, consequently, pay their attention to SaaS. However, there are very few empirical studies on SaaS success factors because of its short adoption history. This study, therefore, tries to identify a variety of success factors of its adoption and examines how these factors affect organizational performance using an exploratory approach. For this purpose, this study collects data from 132 Korean companies and analyzes the relationship between success factors and organizational performance. Our results are likely to help provide useful guidelines for the successful SaaS adoption.