• 유통과학연구
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• 제21권10호
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• pp.109-121
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• 2023

Purpose: This study aims to verify whether avatars that embody different brand concepts offer different experiences to users. Furthermore, this study explores the relationship between user identification with avatars and their actual brand purchase intentions. Research design, data and methodology: The research design employed a between-subjects approach, with two independent variables: brand concept and avatar. The measured dependent variables were brand experience in extended reality (XR) and purchase intention. Additionally, brand attitude served as a control variable. Results: First, in virtual brand spaces with symbolic benefits, ideal avatars were found to elicit higher levels of brand experience than actual avatars. Specifically, participants reported elevated levels of entertainment and relational assembly experiences in symbolic brand spaces. Second, this research reveals that the relationship between users' identification with avatars and their intention to make actual brand purchases is mediated by brand experience in XR. Conclusions: The findings suggest that ideal avatars evoke higher levels of brand experience within symbolic brand spaces, particularly in entertainment, relational connection, and a sense of community. Furthermore, this study establishes the role of brand experience in XR as a mediator between avatar identification and purchase intentions.

• Asia pacific journal of information systems
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• 제29권3호
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• pp.407-413
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• 2019

This editorial on 'Smart Services and Internet of Things (IoT)' focuses on the topics related to the applications of IoT to consumer products and services, which have become 'smarter' thanks to IoT. This special issue explores, in different ways, the phenomena of smart services and the role of IoT in business innovation across different contexts such as product-service system, car auction, tourism industry, communicating platform, online travel agency, self-service retail, and bike sharing. We hope that this special issue will provide a significant step forward in enabling researchers and practitioners to understand smart services and IoT.

• 한국의류학회지
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• 제46권3호
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• pp.545-563
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• 2022

Metaverse is a digitally generated world beyond the physical realm; many fashion brands are launching virtual stores in Metaverse. This study explores the cases of flagship stores of fashion brands in Metaverse to understand the peculiarity of Metaverse retailing. This study selected four flagship stores of fashion brands launched on ZEPETO, the largest Metaverse platform in Korea. The characteristics of Metaverse retailing used for case analysis were store (store credibility, servicescape, ease of use), product (content, demos, incentives), social factor (store personnel, store customers), and entertainment (events, games, free gifts). The results illustrate that a transaction system linked to reality could not be established due to technical limitations; it was difficult to obtain specific product information, such as the color, size, and fabric. However, all four fashion brands overwhelmed the traditional retail channels in terms of providing various spatial experiences by operating their virtual stores in global cities related to the heritage and identity of each brand. Furthermore, fashion brands can convey a sense of deviation and fantasy to consumers by delivering unique entertainment activities in Metaverse that they cannot easily provide in real life.

• 문화기술의 융합
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• 제7권4호
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• pp.397-404
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• 2021

웹 기반 크라우드펀딩 플랫폼은 소자본 기업들에게 재정적 위험을 줄이고 새로운 제품을 선주문을 통해 안정적으로 생산할 수 있는 기회를 제공한다. 한편 크라우드펀딩 프로젝트는 기업들에게 신상품을 대량생산 이전에 테스트할 수 있는 채널로서 또한 도움을 주고 있다. 이러한 장점들에도 불구하고, 기업과 소비자의 관점에서 보았을 때 웹기반 크라우드펀딩 플랫폼은 리테일 환경에서 많은 제약이 있는 것이 사실이다. 가령 웹 기반 플랫폼의 제한된 사회적 요소들은 그 본질상 다수의 사회적 지지를 필요로 하는 크라우드펀딩 프로젝트의 기본적 특성과 상치되며 이는 크라우드펀딩에 참여하는 소비자들의 태도에 영향을 줄 수 있고, 따라서 웹기반 크라우드펀딩 플랫폼에서 소비자가 경험하는 사회적 요소의 메커니즘에 대한 이해는 중요하다. 이에 본 연구에서는 크라우드펀딩 플랫폼의 사회적 요인이 소비자의 참여와 평가에 미치는 영향을 실증적으로 알아보고자 했다. 사회적 영향이론과 사회적 실재감 이론을 바탕으로, 후원자 사회 집단 크기, 사회적 실재감을 독립변수로 설정하고 구매자의 참여의도를 종속변수로 연구모형을 설정한 후 온라인 설문을 통해 얻어진 데이터를 통계분석하여 결과를 도출했다. 크라우드펀딩 구매자들에게 제공되는 후원자 사회 집단 크기와 사회적 실재감이 구매자의 참여의도에 영향을 미치는지 살펴본 결과, 후원자 사회 집단 크기와 사회적 실재감은 구매자의 참여의도에 유의미한 정의 영향을 미치는 것으로 나타났다. 각각의 요인들의 표준화 베타 계수를 보면, 후원자 사회 집단 크기보다 사회적 실재감이 구매자의 참여의도에 더 큰 영향력을 미친다는 것을 알 수 있었다.

• 한국정보통신학회논문지
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• 제7권4호
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• pp.589-597
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• 2003

본 논문은 디지털 TV방송 서비스를 중심으로 디지털 TV 방송 서비스 수익모텔을 도출하고 이를 T-commerce의 주요 어플리케이션과 매핑시켜 수익주체별 어플리케이션 통합전략 수립을 위한 기본 틀을 제시한다. 본 논문은 이를 통해 수익모델과 T-commerce의 통합적 모델을 도출함으로써 사업자별, T-commerce 어플리케이션별 수익모델 전개방향을 제시하며 각 사업별 제공사례를 통합모델의 틀 안에서 살펴본다. 주요 결과를 보면 방송사업자는 프로그램과 관련된 양방향 광고나 시청자와의 적극적인 참여를 활용한 수익창출에 보다 역점을 기울이는 전략이 필요하며 또 한편으로는 컨텐츠 사업자와 미들웨어 사업자와의 전략적 제휴를 통해 플랫폼 사업자로서의 강점을 최대한 활용하여야 할 것이다. 컨텐츠 제공자는 수수료 수익모델 중심에서 탈피하여 적극적인 서비스 제공 수익모델 개발에도 주안점을 두어야 할 것이며 미들웨어 사업자는 시스템 사용료나 컨설팅 둥의 수익모델보다는 양방향 서비스 제공을 겨냥한 새로운 서비스 개발에 역점을 두어야 할 것이다.

• International Journal of Advanced Culture Technology
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• 제5권1호
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• pp.51-57
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• 2017

Digital signage is becoming part of daily life across a wide range of visual advertisements segments market used in stations, hotels, retail stores, hotels, etc. The current digital signage system used in market is generally works on limited user interactivity with static contents. In this paper, a new approach is proposed using computer vision based dynamic audience adaptive cost-effective digital signage system. The proposed design uses the Camera attached Raspberry Pi Open source platform to employ the real-time audience interaction using computer vision algorithms to extract facial features of the audience. The real-time facial features are extracted using Haar Cascade algorithm which are used for audience gender specific rendering of dynamic digital signage content. The audience facial characterization using Haar Cascade is evaluated on the FERET database with 95% accuracy for gender classification. The proposed system, developed and evaluated with male and female audiences in real-life environments camera embedded raspberry pi with good level of accuracy.

• 융합경영연구
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• 제11권1호
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• pp.21-30
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• 2023

Purpose: As one of the ongoing studies on the distribution industry, the purpose of this study is to identify the research trends on online shopping so far to propose not only the development of online shopping companies but also the possibility of coexistence between online and offline retailers and the development of the distribution industry. Research design, data and methodology: In this study, the English abstracts of 645 papers on online shopping registered in scienceON were obtained. For the analysis through BERTopic and LDA using Python 3.7 and identifying which topics were interesting to researchers. Results: As a result of word frequency analysis and co-occurrence analysis, it was found that studies related to online shopping were frequently conducted on factors such as products, services, and shopping malls. As a result of BERTopic, five topics such as 'service quality' and 'sales strategy' were derived, and as a result of LDA, three topics including 'purchase experience' were derived. It was confirmed that 'Customer Recommendation' and 'Fashion Mall' showed relatively high interest, and 'Sales Strategy' showed relatively low interest. Conclusions: It was suggested that more diverse studies related to the online shopping mall platform, sales content, and usage influencing factors are needed to develop the online shopping industry.

• International Journal of Advanced Culture Technology
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• 제11권2호
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• pp.125-131
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• 2023

OVO is a digital platform that provides simple payments and smart financial services, as well as one of the largest digital payment platforms in Indonesia. It has wide coverage and security when making payments, and supports multiple settlement currencies. The purpose of this study is to explore the history, business model, and future strategic direction of OVO, an Indonesian e-wallet. To date, OVO has built its own mobile payment ecosystem covering a wide range of consumer scenarios including e-commerce, travel, offline shopping and finance. And it supports mobile banking, online banking, debit cards or selected partner merchants. Its three largest transaction categories are in the transportation, retail and e-commerce sectors. With over 110 million consumers and 1.3 million merchant users, it is one of the dominant e-wallets in Indonesian market and has become the country's e-payment market leader. OVO eWallet's 'One Card' model offers convenience and choice for users, thus contributing to the rapid growth of OVO eWallet. And OVO eWallet competes fiercely with other competitors, but OVO eWallet continues to grow in terms of the number of users and market share. Finally, this study analyzes the strategic goals and plans of OVO eWallet, predicts its future direction. OVO eWallet has a huge success, but there are still competition and challenges to face.

• 유통과학연구
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• 제21권8호
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• pp.83-96
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• 2023

Purpose: This study examined the relationship between the factors (Credibility, Usability) and user Innovativeness of the ChatGPT on TRA (Theory of Reasoned Action; Subjective Norm, Attitude) and Switching Intention. TRA and Innovation Diffusion Theory (IDT) were used. Research design, data and methodology: From April 26 to 27, 2023, an online panel survey agency was commissioned to conduct a survey of GhatGPT users in their 20s and 40s in Korea, and a total of 210 people were used for the final analysis. Verification of the research model was performed using SPSS and AMOS. Results: First, ChatGPT factors (Credibility, Usability) were found to have positive effects on TRA (Subjective Norm, Attitude). Second, ChatGPT user Innovativeness was found to have a positive effect on TRA (Subjective Norm, Attitude). Third, ChatGPT users' TRA (Subjective Norm, Attitude) were found to have positive effects on Switching Intention. Conclusions: These results mean that the superior Usability and Credibility of ChatGPT and the Innovativeness of users have a significant effect on the Switching Intention from existing Portal Service (Naver, Google, Daum, etc.) to ChatGPT. Generative AI such as ChatGPT should strive to develop various services such as improving the convenience of functions so that innovative users can use them easily and conveniently in order to provide services that meet expectations.

• 한국의류학회지
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• 제48권4호
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• pp.774-792
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• 2024

Unlike traditional retail formats, the metaverse offers diverse shopping experiences, ranging from content that mimics reality to content that transcends reality based on its characteristic of virtuality. This study elaborates on the concept of virtuality within store environments and investigates how the virtuality level of a metaverse store influences consumers' creative consumption by mediating the flow experience. Additionally, it examines the interaction effect of creative product-seeking tendencies and individual characteristics on the relationship between flow experience and creative consumption behavior. A web-based experiment was conducted on young Korean female adults who experienced metaverse shopping. Ninety-one samples were analyzed using exploratory factor and bootstrap analyses with SPSS Macro process Models 4 and 14. The findings demonstrate that store virtuality (low vs. high) increases consumers' purchase intentions of creative fashion items by enhancing their flow toward the shopping experience. Furthermore, the effect of flow experience on creative consumption is strengthened when consumers have low creative product-seeking tendencies. This study contributes to expanding the concept of virtuality in virtual retailing and provides insights for fashion retailers planning to create virtual shopping spaces within the metaverse platform.