• Title/Summary/Keyword: Responsibilities

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The Impact of Corporate Social Responsibilities on Consumer Loyalty in Indonesia : The Moderating Effect of CSR

  • Budianto, Adrian;Kim, Kyung Tae
    • Journal of Information Technology Applications and Management
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    • v.24 no.4
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    • pp.171-185
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    • 2017
  • This paper tried to examine the effect of the policy on companies' CSR activities and what kind of a role does CSR have in determining Customer Loyalty in Indonesia. This paper is divided into two parts, the first part is designed to find out whether the Indonesian government law has successfully made the companies perform better CSRs. We do this by using the ICGC Index of the companies registered and comparing their scores before and after the implementation of the policy. We will then use the paired sample t-test to find out if there is an increase in the overall scores of the companies and/or only the natural resource-related companies. The result showed an upward trend in the ICGC scores for all the companies which the Indonesian government law is intended to. In the second part, Manfred Schwaiger's components and parameters of corporate reputation was referred and used on Indonesian customers. We asked participants whether they think natural resource-related companies perform better CSRs and then we also tried to find out what factors really affect their loyalty towards companies or brands by conducting Multiple Regression Analysis. From the 4 factors that we have prepared, which consist of Performance, CSR, Quality and Attractiveness, Quality is the most influential towards determining our survey participants' Customer Loyalty. Surprisingly, CSR is insignificant in directly influencing Customer Loyalty. But, our research did find out that CSR does moderate Quality and Performance in their relationship with Customer Loyalty. Meaning that CSR has no effect in a direct relationship but it can increase the effect of Quality and Performance in determining Customer Loyalty. Unfortunately, CSR has no moderating effect in increasing the effect of Attractiveness towards Customer Loyalty.

The Study on the Private Security Employee' Education and Training System for the Emergency Management (민간경비원의 위기관리 능력 제고를 위한 교육훈련 시스템 개선방안)

  • Park, Dong-Kyun
    • Korean Security Journal
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    • no.15
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    • pp.129-146
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    • 2008
  • When the primary function of private security is to protect lives and property of clients, emergency management should be included in the security service and many countermeasure services should be carried out for that purpose. In theses contexts, private security should develop and maintain a educational program to meet their responsibilities to provide the protection and safety of the clients. Conclusionally, private security industry employers in Korea has not concerned with the importance of training and education by lack of recognition and has been passive about qualified guards. And the authorities supervising and the administrating the guards has not recognized the importance of private security and has neglected the training of the guards. In theses contexts, private security should develop and maintain a educational program of emergency management to meet their responsibilities to provide the protection and safety of the clients.

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Development of Health Professional Training Program for National Health Promotion Services (국민건강증진사업 인력 교육 프로그램 개발)

  • 김은주;고승덕
    • Korean Journal of Health Education and Promotion
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    • v.17 no.2
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    • pp.207-218
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    • 2000
  • National health promotion services are any planned combination of comprehensive and specific services to help people to achieve and maintain health. The purpose of the service activities is to identify health needs, to obtain information and resources and to achieve change of individuals, families, groups, or entire communities. It also includes environmental support of social, political, economic, and organizational policy and regulatory arrangements bearing on behavior or more directly on health. To be most effective, the service must be planned and delivered by health professional. Therefore, the aim of this study has been to develop a health professional training program for national health promotion. The specific aims of this study were: 1) to clarify the roles, responsibilities and competencies of health promotion practitioners; 2) to help health promotion practitioners to get the knowledge, skills, and abilities for any heath promotion project or program that seeks to improve health; 3) to help health promotion practitioners to acquire the skills and abilities to encourage people to participate in the health promotion project, to access the health needs and available community resources, and develop community-wide health promotion program strategies. The health professional training program developed in this study included factors affecting education, the demands of training program and roles and responsibilities of health promotion practitioners. This study also developed the curriculum for health promotion practitioners. The curriculum had six topics: 1) government's health promotion policies and projects or programs; 2) health management and plan; 3) recent health issues and future perspectives; 4) data on various health status indices; 5) strategies to implement health promotion projects or programs; and 6) introduction of some effective and comprehensive health promotion projects or programs.

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A Study on the Distribution of Authorities and Responsibilities to Appraise Records of Central or Federal Governments in Britain, the USA, Canada, and Australia (국가기록평가의 권한과 책임 분석: 영국, 미국, 캐나다, 호주 중앙 및 연방정부 기록의 평가를 중심으로)

  • Hyun, Moonsoo
    • Journal of Korean Society of Archives and Records Management
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    • v.19 no.4
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    • pp.175-209
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    • 2019
  • This study aims to analyze the distribution of authorities and responsibilities (ARs) to appraise public records, especially between national archives and central or federal government institutions. For this study, archives acts and policies of Britain, the USA, Canada, and Australia were selected for analysis. After attempts in reviewing the laws and policies governing ARs of appraisal and disposition, their level of concentration were investigated and compared. The analysis shows that the ARs to determine and approve which records have archival value and what are to be transferred to archives are mainly located in the national archives. In comparison, it is common that the national archives and government institutions share ARs in identifying the public records and in preparing and approving the disposal authorities. Furthermore, it identifies that the ARs can be distinguished by individual appraisal activities and expects to be used to discuss the ARs to appraise public records in Korea.

Derivation of professional ethics application criteria for dental hygienists using the Delphi method (델파이 기법을 이용한 치과위생사 직업윤리 적용기준 도출)

  • Hwang, Yoon-Sook;Lee, Sun-Mi;Jang, Jong-Hwa;Jeung, Da-Yee
    • Journal of Korean society of Dental Hygiene
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    • v.21 no.4
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    • pp.427-440
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    • 2021
  • Objectives: We classified items required for dental hygienists' ethics training by domains. We administered a survey on experts using the Delphi method to collect opinions for guiding future trainings. Methods: 33 participants were selected and analyzed using the Delphi method thrice. Results: For relationships with patients, the item "1.3.1.1 I can keep the confidentiality of the information obtained from patients, including mature minors, related to their specific disease and treatment during medical care as well as other personal information of the patients." had the highest mean value (mean=4.88). For medical and social relations, "2.3.2.2 I can understand how staff provide dental services as a team and explain a dental hygienist's roles and responsibilities that enable a team to function effectively." had the highest mean value (mean=4.85). For individual specialized fields, "3.1.1.1 I can explain the roles and responsibilities in public health of individuals, the public, the state and professional dental hygienist." showed the highest mean value (mean=4.82). Conclusions: We identified 3 categories, 14 sub-categories, and 53 items on the scope of training and standards for ethical competencies for practical applications in professional ethics training of dental hygienists.

Discrepancies Between Implementation and Perceived Effectiveness of Leading Safety Indicators in the US Dairy Product Manufacturing Industry

  • Derlyke, Peter Van;Marin, Luz S.;Zreiqat, Majed
    • Safety and Health at Work
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    • v.13 no.3
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    • pp.343-349
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    • 2022
  • Background: In the United States, the dairy product manufacturing industry has consistently had higher rates of work-related nonfatal injuries and illnesses compared to the national average for industries in all sectors. The selection and implementation of appropriate safety performance indicators are important aspect of reducing risk within safety management systems. This study examined the leading safety indicators implemented in the dairy product-manufacturing sector (NAICS 3115) and their perceived effectiveness in reducing work-related injuries. Methods: Perceptions were collected from individuals with safety responsibilities in the dairy product manufacturing facilities. OSHA Incident Rate (OIR) and Days away, restricted and transferred (DART) rates from 2013 to 2018 were analyzed. Results: The perceived most effective leading were safety observations, stop work authority, near miss reporting, safety audits, preventative maintenance, safety inspections, safety training attendance, and job hazard analysis/safety analysis, respectively. The 6-year trend analysis showed that those implementing all eight top indicators had a slightly lower rates than those that did not implement all eight. Production focused mentality, poor training, and lack of management commitment were perceived as the leading causes of injuries in this industry. Conclusion: Collecting leading indicators with the unique interest to meet the regulatory requirements and to document the management system without the actual goal of using them as input to improve the system most probably will not lead to an effective reduction of negative safety outcomes. For leading indicators to be effective, they should be properly selected, executed, periodically evaluated and actions are taken when necessary.

A Study on the Transfer of Container Management Responsibilities to Drivers in the Inland Transportation of Containers (컨테이너 내륙운송에 있어서 운전기사에 대한 컨테이너 관리의 전가문제에 대한 고찰)

  • Yi, Ha-Yeon;Cho, Chan-hyouk
    • Journal of Korea Port Economic Association
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    • v.38 no.2
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    • pp.69-80
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    • 2022
  • Road transportation accounts for the largest share of cargo transport in Korea. Inland transportation is not only the beginning and completion point of container transportation, but it is also very complex and has many workers. The main job of container drivers, who play a key role in inland logistics, is to transport containers from ports and terminals to destinations. However, in addition to the main role, various container management obligations, such as cleaning containers and managing damaged containers during the transportation process, are implicitly transferred to container drivers. However, little research has been conducted on this issue. This study identified the working environment of container drivers and empirically analyzed the current status of container management responsibilities by drivers. Furthermore, it analyzed whether there was a difference in the degree of container management requirements by shipping company, terminal, and shipper. Differences in requirements for region(Busan, Kwangyang, Pohang) were analyzed, and improvement measures for the problem of transferring container management were also presented.

Project Management : Simplifying or Exacerbating (프로젝트를 위한 프로젝트 관리의 역할)

  • Qureshi, Sheheryar Mohsin;Kang, Chang Wook
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.37 no.2
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    • pp.9-18
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    • 2014
  • The purpose of this research is to initiate discussion to simplify existing tools and methods for managing projects which make project management a harder job to perform and a tougher task to handle. Additionally, summarizing the definitions of "project" that have been found from reviewing the relevant literature, it deliberates on revising the duties and responsibilities of project manager and proposes performance expectancy triangle explaining a relationship among accountability, responsibility and authority - the Tri-butes. It sheds light on several factors critical to the success of projects. Finally, we propose a function indicating that customer demands or desires greatly affect project complexity.

Child sexual abuse and pediatricians (아동 성학대 대응체계와 소아청소년과 의사의 역할)

  • Lee, Insil
    • Clinical and Experimental Pediatrics
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    • v.52 no.11
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    • pp.1200-1206
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    • 2009
  • Child sexual abuse is not a rarely encountered problem. Child sexual abuse is a pediatric disease entity with lifelong impact. Child sexual abuse, different from sexual assault, is not always accompanied by violent force and usually repeated over a period of time. Child sexual abuse should be approached by multidisciplinary team experts. Every pediatrician should know the child protection network in his district and be competent in the child sexual abuse medical evaluation and treatment as a primary doctor. In order to accomplish that goal, the Korean Pediatric Society should change the pediatric residency training curriculum and foster child sexual abuse experts. Pediatricians have responsibilities to do their active role in response to children at risk.

Online Information Technologies and the Changing Roles of Reference Librarians (온라인 정보기술 환경과 참고사서의 역할 재고)

  • Noh Ock-Soon
    • Journal of the Korean Society for Library and Information Science
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    • v.32 no.2
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    • pp.121-142
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    • 1998
  • Based on the comprehensive literature search and the sample library surveys, some observations are made on the impact of online information technologies for reference services. Various issues specifically with OPAC, CD-ROM, remote database access, and internet environment are overviewed as the source of and trigger for change in reference librarianship and in terms of expectations as well as difficulties. The paper then focuses on how these technologies influence on the roles of reference librarians as intermediaries in information providing, instructing, consulting, and evaluating functions. This leads to rethinking the conceptual basis of today's reference service and the competencies for reference librarians with new functions and responsibilities.

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