• Journal of Korean Library and Information Science Society
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• v.54 no.3
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• pp.249-270
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• 2023

The purpose of this study is to identify the characteristics of school library services using the RGT (repertory grid technique), and to examine whether there are differences in the perceptions and internal experiences of school library services between human resources (librarian teachers, subject teachers, and librarians). I used indicators such as element intensity, construct extremity, discrepant constructs, and implicative dilemmas to analyze the characteristics of school library services. The elements of the repertory grid were set to 9, and 14 constructs were set through focus group interviews with 3 librarian-teachers. The GRIDCOR 6.0, which can be accessed online, was used to complete the repertory grid for 30 graduate students of the College of Education, and 6 of them were selected and analyzed, considering the demographic characteristics. From the perspective of element intensity, it was found that the following school library services are important and influential: resource management, teacher-librarian collaboration, and reading and information counseling services. The clarity of one's role, the actual performance, and self-regulatory ability were ranked high from the perspective of constructs intensity.

• Journal of Information Technology Services
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• v.20 no.2
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• pp.33-55
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• 2021

Many agile practices have been suggested for software development flexible enough to adapt to a rapidly changing environment. However, too many agile practices hinder computer engineers from deciding which agile practices are suitable for a given project. They need guidelines of the benefits an agile practice provides for a project, and how many of its benefits are effective. Therefore, this study investigates IT experts' perspectives on each agile practice's effectiveness in their projects using a repertory grid technique. Based on an analysis of data collected from 23 Korean IT experts about 33 agile projects, we elicit 361 cognitive effects categorized into 30 benefits using content analysis. Next, we identify agile practices that are primarily used and recognized as positive and further examine what benefits many agile practices usually bring. Finally, we evaluate the level of benefits overall that each agile practice provides.

• Journal of Information Technology Services
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• v.16 no.2
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• pp.85-96
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• 2017

The revised "Software Industry Promotion Law" has been effective from 2013. This law is to be basis of the domestic public information sector and increases the opportunities for small and medium-sized firms in participating the public IT projects. The shortcomings of this law may be the increase of the risk and the decrease of quality of projects. These suggest that the competencies of project manager (PM) s are critical. Also, in general, an SI (System Integration) project is a one that provides a customer with a customer-tailored system for system integration. Particularly, in an SI project involved in a public institution or a large corporation, the ripple effect of success or failure of a project is becoming greater as the system requires higher cost and more time due to high complexity and large scale. One of the solutions to address these problems is to investigate the competencies of a PM. Thus, in this paper, we derived the major competencies using the RGT (Repertory Grid Technique) and categorized the resultant constructs using the content analysis. In addition, we analyzed the level of importance of competencies by applying the AHP (Analytic Hierarchy Process). The conclusion was that Problem-solving Skill and Leadership were the most important competencies of a project manager.

• Journal of Information Technology Services
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• v.19 no.1
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• pp.113-127
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• 2020

Current web accessibility checks and automatic assessments have been pointed out that the assessment items and scores are evaluated from the developer's point of view rather than from the user's one. In addition, although most of the grades of an automatic assessment on the public web sites are excellent because they are built in accordance with the web accessibility development guidelines, not a few web sites shows relatively low grades in evaluating their usability test made by those users. Taking into account the inadequacy of these web accessibility assessments, this study has identified the differences between the grades of usability evaluations and automatic evaluations for people with low vision and analyzed the major factors affecting web accessibility usability evaluations using Repertory Grid Techniques. Also, the Hard Laddering method of the Means-End Chain theory was adopted to visualize the relationship between Attributes-Conferences-Value and a hierarchical value system analysis based on FGI(Focused Group Interview) to people with the low vision. This study proposed the measures to improve the current web accessibility automatic assessment allocation, expert evaluation criteria, and user task assessment. In particular, it is a web accessibility user evaluation model that can consider the web accessibility quality certification criteria and user review assessment by directly analyzing the user cognitive structure and value system. This study is expected to be useful as a research to enhance the quality of web accessibility assessment.

• International Journal of Advanced Culture Technology
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• v.7 no.1
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• pp.133-142
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• 2019

This study aims to understand how different construction methods impact scenic preference of green wall and clarify features of each construction method to help select the most suitable construction method for the wanted image of a green wall by providing the basic data for further development and distribution of green wall. Questionnaire developed by the Repertory Grid technique proved that 11 adjectives can be used to describe scenic features of a green wall and 4 preference elements. The result of the Scenic evaluation, the Felt type scored high in 'Aesthetic' and 'Maintenance' meaning that it is the most suitable method when constructing a green wall to improve urban scenery. Regression analysis was conducted to understand the link between the preference elements and scenic impression of a green wall. The result is that the higher the preference is on the design of a green wall, the higher the score is for 'Aesthetic'. Also, the higher the preference is on Bio-Diversity, Design, Growth, the higher the score is for 'Natural'. The above findings can be important measures and reference for selection of the right construction method when planning a green wall.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.5
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• pp.466-475
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• 2020

Current performance evaluation of call center employees is dependent on the number of calls they have resolved, regardless of the individual and social characteristics of employees. However, since call center tasks are highly customer-oriented and emotional laborious, individual capability as well as social characteristics of employees is critical to performance. Therefore, this study analyzed the relationship between employees' individual/social characteristics and their performance. To extract individual characteristics, a repertory grid technique was employed, whereas social network analysis was conducted to extract the social characteristics of employees. Using individual and social characteristics as input variables, multiple regression was conducted to analyze the effect of each variable on performance. As a result, in-degree centrality of dining network, initiative characteristics, open characteristics, and enjoyment of studying were determined to be important variables for performance. This study is expected to be used in both performance management and human resource management of call center practices.

• The Journal of Society for e-Business Studies
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• v.26 no.4
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• pp.53-79
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• 2021

With the revitalization of non-face-to-face transactions, the difference between the size of branches and transaction costs among securities firms has decreased, and the importance of the stock trading system has increased. In particular, the mobile trading system has become more important due to the increase in the proportion of transactions in the mobile trading system, which is widely used by individual investors, and the increase in the number of individual investors after COVID-19. However, user-centered usability studies are insufficient as usability studies on mobile trading systems are conducted through literature surveys or survey methods. Therefore, in this study, a repertory grid technique that finds user's empirical perception was used to find out user-centered usability attributes. The usability attributes of the mobile trading system from the user's point of view were elicited, and the difference in the usability attributes in terms of frequency and importance between the user group and the developer group was identified.

• Journal of Information Technology Services
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• v.14 no.2
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• pp.87-109
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• 2015

The IT outsourcing industry has been widespread for decades since the growth of the system integration industry stagnates and companies need to curtail expenses and improve the quality of IT services. According to previous studies on the success factors of the IT outsourcing, its transition phase is significant because of continuity of business and the handover of knowledge. Since a transition phase consists of several projects, but its goal is different from general projects, it needs special and professional management. Therefore, recent IT outsourcing business starts to introduce PMO (project management offices), of which success strongly depends on the competencies of the PMO. However, there are only few studies on which competencies of the PMO are important. In this paper, we suggest an evaluation model of transition PMO competencies derived using the repertory grid technique and the analytic hierarchy process. Additionally, we compare the differences between the views of several stakeholders on the importance of the competencies.

• Korean Institute of Interior Design Journal
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• v.13 no.2
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• pp.184-191
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• 2004

The purpose of this study is to suggest designing goals and directions in the lobby area of obstetric hospitals by constructing a space evaluation structure model, which is made by image evaluation structure model used by SD method and Advanced Repertory Grid Technique. As a result of the image evaluation used by SD method, it turned out 4 factors which are related to recognizing and evaluating the space formativeness, openness, decorativeness, sensitiveness. I found out the relationship between space evaluation structure and the element of interior space. I also suggested detailed designing method based on this relationship. Space evaluation structure model can be applied to designing lobby areas of obstetric hospitals to reconstruct more specific and objective designing goals and standards rather simply designer's sensitive and abstract designing approach.

• Journal of the Korean Operations Research and Management Science Society
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• v.41 no.1
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• pp.21-39
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• 2016

Although the demand for IT outsourcing (ITO) has increased recently because of the recent recession, concerns about business discontinuity in the transition phase cause companies to hesitate to adopt ITO. Therefore, a guideline to improve the prospects is needed. However, studies on the success factors of the transition phase in ITO are lacking. In this study, we develop an expert hierarchical value map (HVM) of the success of the transition phase in ITO by using cognition scientific methodologies. We empirically verify how success factors affect the success of the transition phase. Specifically, we derive an HVM of main stakeholders by using in-depth interviews and approaches, such as repertory grid technique (RGT) and laddering, based on means-end chain theory. We validate the success factors empirically through a bipolar analysis of RGT. Finally, we determine the most important cluster of success factors through cluster analysis.