• Title/Summary/Keyword: Relationship Concern

Search Result 625, Processing Time 0.023 seconds

The role of trust in online shopping: A hierarchical relationship perspective (온라인 쇼핑에서 신뢰의 역할 - 위계적 관계 관점)

  • Lee, Jae Nam;Kang, Minhyung
    • Knowledge Management Research
    • /
    • v.14 no.3
    • /
    • pp.15-35
    • /
    • 2013
  • Nowadays, online shopping has become popular among consumers. As such, gaining loyal online shopping customers has become a rising concern for online shopping vendors. In this study, we investigated the hierarchical relationships among Lewicki and Bunker's three different types of trust, namely, calculus-based trust, knowledge-based trust, and identification-based trust, in the context of online shopping and their impacts on customer satisfaction and loyalty. A total of 104 responses from online shopping users were analyzed to test the proposed model and its hypotheses using Partial Least Squares (PLS). The results showed that, in the online environment, hierarchical relationships between different types of trust exist and that, among them, knowledge-based trust has the strongest impact on customer satisfaction. This finding implied that practitioners should focus on developing appropriate online strategies for building trust-based relationships with online customers.

  • PDF

A Conceptual Model of Port Clusters and Related Assemblages

  • Roh Hong-Seung
    • Journal of Navigation and Port Research
    • /
    • v.30 no.2
    • /
    • pp.145-150
    • /
    • 2006
  • Recently we have seen a noticeable trend in ports to establish port clusters. Despite this trend, little research has actually been undertaken to fully define and analyse port clusters. A couple of exceptions have descriptively defined port clusters but the boundaries of port clusters are not apparent. Therefore, the aim of this paper is to define port clusters in terms of set theory and in particular look at them in terms of their distinct characteristics and system boundaries. The main concern of this paper is that there is a need to distinguish, from a system and a competition perspective, between port clusters, ports, maritime clusters and port ranges. This paper proposes a conceptual model relevant to the relationship among port clusters related assemblages and that has been applied to the north western europe region This model suggests six levels of competition that will help port authorities and government to develop appropriate policies and strategies for port operation and port industry.

A research for rural village development that inhabitants participates (주민이 참여하는 농촌마을 개발을 위한 조사연구)

  • Kim, Seong-Keun;Kim, Jung-Jin
    • Journal of the Korean Institute of Rural Architecture
    • /
    • v.5 no.2
    • /
    • pp.42-51
    • /
    • 2003
  • Need suitable development project and support, political care in the village for reasonable development of farm village area.. In these process, first of all, important thing is local resident's participation. Because Forwarded businesses had occupied bulk without absolute participation of local resident who the biggest problem that appear in government-initiated farm village policy past is real subject of Ready front business and recipient. First departure of these rural development policy plan sees that it is local resident's participation will. In this study, present role of access method and expert to inculcate inhabitants participation relationship of relevant area as early study for development project establishment that can coincide in special quality of relevant farm village area, role of a concern interested. Investigation area did the Chung chong-bukdo Chung-ju city Ang-seong village to the dimension.

  • PDF

Successful CRM implementation strategy for a manufacturing company;A case of firm L (제조업의 성공적인 고객관계경영(CRM) 구현 전략;L 기업의 사례)

  • Yim, Sung-Sic;Kwon, Young-S
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2002.06a
    • /
    • pp.238-243
    • /
    • 2002
  • With the advancement of information technology and the proliferation of e-Business, CRM has been emerging as a powerful concept or strategy for dealing with customer relationship, though not a new concept. Most CRM applications have been focused on business situation where there are direct channels with customers, as in retailing and banking industry, etc. In this paper, we analyze the case of a manufacturing company where the primary concern lies on indirect channels management, such as selling agencies and distributors. Some issues related to the characteristics of the manufacturing company and the interface with ERP and SCM need to be investigated. Based on the consultation project with L company, we propose a successful CRM implementation strategy and point out some issues in implementing the CRM for a manufacturing company.

  • PDF

Social Stress, Alcohol and Wife Abuse in Urban Poor Families (스트레스 및 알콜이 아내구타에 미치는 영향에 관한 연구 -도시 빈곤가구를 중심으로-)

  • 김재엽
    • Journal of the Korean Home Economics Association
    • /
    • v.36 no.10
    • /
    • pp.103-118
    • /
    • 1998
  • Although there is a little concern about wife beating, the problem is in very serious level. Especially many community workers in urban poor areas reported that they often wittnessed wife abuse cases and most battered women have no place to ask help. However, there is not many systematic analysis on wife abuse in those areas. The purpose of this study are (1) to more accurately estimate the incidence of wife abuse in poor families; (2) to examine the interrelationships of socio economic status, stress and alcohol consumption of wife abuse. The results show that almost 1 out of 3 husbands in urban poor areas carried out 1 or more physical violence acts against their wives during the last year and that social stress has statistically significant relationship with wife abuse in the urban poor families.

  • PDF

A Study on the Social Workers' Attitude Toward Social Activism and Their Actual Behavior (사회복지사들의 사회행동에 대한 태도 및 행위 조사연구)

  • Lee, Tae-Young
    • Korean Journal of Social Welfare
    • /
    • v.49
    • /
    • pp.62-94
    • /
    • 2002
  • The purpose of this study is to understand the current state of social activist behavior of social workers, and to confirm the historic concern within social work that the continued striving to become more professionalized will decrease or destroy its commitment to social activism and to serve for the poor. Concerned with first question, this study, based on survey data, finds that social worker's activist orientation is not low, but their level of actual participation is not high, and they favor a consensus strategy rather than conflict one. In regard to the relationship between professionalization and social activism, it is found that professionalization variables are not a consistent predictor in explaining social workers' activist behavior. Rather social workers' socio-economic characteristics variables and the kinds of agency and client they are working for are found to be more important factors. So it cannot be said that professionalization is not compatible with social activism as far as this study is concerned.

  • PDF

Antecedents and Consequence of Key Account Management Success: a Review, Framework and Research Agenda

  • Ahmmed, Kawsar;Noor, Nor Azila Mohd.
    • Asia-Pacific Journal of Business
    • /
    • v.4 no.1
    • /
    • pp.15-24
    • /
    • 2013
  • This paper traces the issue of key account management success which has regarded as a pressing concern of many companies' sales efforts at the organizational business-to-business context. Based on the extensive review of extant literatures, we introduced a theoretical framework that covers the antecedents and consequence of key account management success. We theorized the conditions under which organizational and relational factors influence the success of key account management approach. We endeavor to develop research propositions for each construct and provide necessary suggestions to isolate a platform for future empirical research. Beyond this span, an improved understanding from this framework will help developing policies for successful key account management approach.

  • PDF

Appearance Management Behavior and Ornament Wearing Practices in Relation to the Body Satisfaction and Image of Female College Students (여대생의 신체 만족도와 이미지에 따른 외모관리행동과 장신구 착용)

  • Shin, Ju-Dong;Choi, Jong-Myoung
    • The Research Journal of the Costume Culture
    • /
    • v.16 no.2
    • /
    • pp.305-318
    • /
    • 2008
  • The purpose of this study was to analyze the appearance management behavior and ornament wearing practices in relation to the body satisfaction and body image. The questionnaire was administrated to 261 female college students in Chungbuk area. Most respondents were dissatisfied with their bodies, especially with weight and lower part of their body. Among three factors of body image, they showed a great concern about appearance of body itself than body shape management and physical attractiveness. Most female students attempted ear-piercing and hair dyeing as appearance management behavior. They preferred to wear earrings, necklaces and rings, in the order. There was a significant relationship between body satisfaction and body image. Also, there were significant relationships among body image, appearance management behavior, and ornament wearing practices.

  • PDF

A study of the gradient establishment for Rock slope considering joints characteristics. (절리 특성을 고려한 암반사면의 절취경사 기준 설정에 관한 연구)

  • 이수곤;김부성
    • Proceedings of the Korean Geotechical Society Conference
    • /
    • 2002.03a
    • /
    • pp.501-508
    • /
    • 2002
  • The percentage of a mountainous district in our country is comparatively high but the concern for rock mass has been disregarded for a long time. Especially for rock slope, the most important factors are geometric characteristics and their shear strength parameter. In this paper, parametric studies are performed using the distinct element computer program UDEC-BB for rock slopes. Parameters adopted in this paper are joint angle, spacing, persistence, aperture and shear strength parameters (JRC, JCS, basic friction angle). To estimate slope stability, shear strength reduction method is used. The most important factors affecting rock slope stability are joint angle and spacing. The relationship between average displacement calculated by UDEC-BB and safe factor by shear strength reduction method is researched.

  • PDF

Conservation of Biodiversity and Forest Resources in Nepal -Degradation and Threats-

  • Ghimire, Bimal Kumar;Islam, Mohammad Saiful;Chun, Su-Kyoung
    • Journal of the Korea Furniture Society
    • /
    • v.19 no.4
    • /
    • pp.300-306
    • /
    • 2008
  • Nepal is rich country in terms of its vast array of biological diversity. The relationship between local communities and the biological diversity in Nepal is a very entangle one, whereby two-thirds of our population are heavily dependent upon the biodiversity for their survival. The destruction of biodiversity signifies the destruction of people's livelihoods and survival. Biodiversity and genetic resources conservation has been a most significant part of the Nepalese society due to its socio-economic and cultural importance and provides the human race trees for timber, fuel, food, industrial raw materials, pharmaceuticals, beverages and environmental stabilization. Threats to biodiversity at global level is of greater concern, specially, human activities are the greatest factor currently affecting biodiversity, through the use of natural resources by industry, agriculture, hunting, and energy generation.

  • PDF