• Title/Summary/Keyword: Relation Satisfaction

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A Study on the Effect of the Well-being Awareness on the Satisfaction of University Dormitory Foodservice (웰빙의식이 대학 기숙사 급식 만족도에 미치는 영향에 관한 연구)

  • Song, Eun
    • Journal of the Korean Home Economics Association
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    • v.44 no.11
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    • pp.161-170
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    • 2006
  • The purpose of this study was to research the perception and concern of university students with regard to well-being, and how these affected their assessment and satisfaction of university dormitory foodservice. Therefore, a survey was administered to 328 college students that use a dormitory foodservice. The results of the survey are as follows: First, the more positive the self-centered and society-centered values in relation to well-being, the greater both the concern and will to practice well-being through the eating well-being foods. Second, the attitude toward well-being food was positively correlated with the taste, amount, temperature, appearance and shape of dishes. Third, unlike the will to practice well-being through the eating well-being foods, the greater the concern about foods of well-being, the more positive was the effect on the general satisfaction with the foodservice. The greater the satisfaction with the attributes of a foodservice had a substantial influence on the general satisfaction with the foods. That is to say, the taste and type of dishes played a key role in the general satisfaction with the foods. Fourth, the concern in relation to foods of well-being had no measurable influence on the decisions with regards to the satisfaction of a foodservice or on the intention to reuse that foodservice. In addition, in relation to the degree of satisfaction with the attributes and use of a foodservice, the taste, type, appearance and shape of dishes had an important impact on the decisions to use and reuse a foodservice. Fifth, the general satisfaction with the meals served by a foodservice operation had a measurable influence on the satisfaction with, and intention to reuse that foodservice.

A Study on the relationship between nursing organizational culture and organizational performance (병원 간호조직문화와 조직성과에 관한 연구)

  • Han, Su-Jeong
    • Journal of Korean Academy of Nursing Administration
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    • v.8 no.3
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    • pp.441-456
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    • 2002
  • Purpose : This research is, by investigating the relations between the cultural types of a nursing organization in a hospital and performance, to ascertain the cultural types to be able to improve performance. Method : The data were gathered from 487 nurses and 328 patients who were in eight general hospitals by using the self-report type of questionnaires. The period of data collection was from August 10, 2000 to September 10, 2000. For this research, the following tools were used; the tools for measuring the organizational characteristics, organizational culture, and job satisfaction, the tool for measuring organizational commitment, and the tool for measuring patients' satisfaction. For data analysis the SPSS Win 7.5 program was used. Result : 1) There was a significant difference in the organizational culture type according to the establishment type of hospital. 2) In the relationship between organization characteristics and organizational culture of a hospital were correlated with the type of each culture(p=0.00). 3) In the relation between the organizational culture type of hospital and its performance, there was a strong positive correlation between innovation-oriented culture and job satisfaction. And relation-oriented culture and task-oriented culture showed that they had a weak positive correlation with job satisfaction(p=0.00). There were a positive correlation between affective commitment and relation-oriented, innovation-oriented cultures(p=0.00), and there were no culture type significantly related to continuance commitment and there was a weak positive correlation among normative commitment and innovation-oriented culture, relation-oriented culture(p=0.00). 4) The types to have an influence upon nurses' job satisfaction were innovation-oriented culture and relation-oriented culture. These had 34.5% of influence with job satisfaction.. The type of organizational culture did not influence continuance commitment, but it had an influence on affective commitment and normative commitment. And relation-oriented culture and innovation-oriented culture had 21% of an influence with affective commitment, and they had 9.5% of an influence with normative commitment. Conclusion : As the above mentioned research results, the organizational culture type was found which had an influence upon nurses' job satisfaction and organizational commitment and patients' satisfaction in nursing service. These results are very significant in having showed the persons in charge of nursing administration a basic data for creation of an effective organizational culture.

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A Study on the Influential factors on Visitors' Satisfaction Level in Exhibition Space - Focused on the Seoul living Design Fair 2006 - (전시 공간 디자인이 관람객 만족도에 미치는 영향에 관한 연구 - Seoul Living Design Fair 2006을 중심으로 -)

  • Choi, Jin-Hwa;Yoon, Ji-Young
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2006.11a
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    • pp.49-53
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    • 2006
  • This study started from the premise that the satisfaction of visitors in large-scaled design-related fair has co-relation with the environmental and contextual factors such as contents, lighting, the number and location of rest area, crowdedness, ventilation and circulation. The research was made in Seoul Living Design Fair 2006. 109 samples from 138 who answered to the questionnaire with likert-scaled and open questions were selected for the data, which were statistically analyzed through SPSS 12.0 program to explore the co-relation between the environmental factors and the satisfaction level of visitors. The findings showed that overall satisfaction level was In the middle of the scale, which means satisfied nor unsatisfied. Even though the visitors had difficulties In circulation and showed various types in circulation. It can be concluded that the main factors should be considered to achieve higher satisfaction level and provide better environment in the large-scaled fair.

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A Study on Physical Service Environment and Customer's Satisfaction in Multiplex (멀티플렉스에서의 물리적 서비스환경과 고객의 만족에 관한 연구)

  • Chang Kyung;Ko Hyun-Min
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.2
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    • pp.29-36
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    • 2004
  • As Lately movie industry and related market becomes larger and people have had more spare time, people's interest in multiplex grows higher, This paper studies relationships between physical service environment and customer's satisfaction in multiplex. The number of subjects in this study is 346 persons stayed at four multiplexes, among which we obtained valid responses from 326 persons through questionnaire investigation. We held hypotheses for the relationships, and for the testing, used methods are Spearman's correlation, Mann-Whitney test, etc, and for statistical analysis, SPSS 10.1 software was used. Thus, we found statistically significant results, that is, the relation between physical service environment and customer's satisfaction is positive: the higher evaluation about physical service environment is, the more customer's universal satisfaction is. Information about the significant relation's intensity of many indicators in physical service environment, which is given in this paper, can be used for attaining higher customer satisfaction and spreading more effective management activities in multiplex.

An Effect of Procedural Justice on Organizational Commitment : The Mediating Effect of Pay Satisfaction (절차공정성이 조직몰입에 미치는 영향 : 임금만족 매개효과)

  • Jang, Eun-Hye;Lee, Kwang-Hee;Jang, Eun-Young;Yoon, Byung-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.3
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    • pp.97-107
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    • 2018
  • The purpose of this study is to verify the mediating effect of pay satisfaction on the relation between procedural justice and organizational commitment. A survey was conducted to examine the mediating effect of pay satisfaction on the responses of 529 employees. The study chose sex, age, education, position, job type and career as control variable, and the regression model which treated procedural justice as independent variable and organizational commitment as criterion variables were set. A pay satisfaction was supposed as mediating variable of these relationships. The data analysis was conducted by SAS 9.4ver and LISREL 8.80. The results of this study confirm underneath the followings. First, the relation of procedural justice and organizational commitment are significantly unique. Second, procedural justice are positively related to pay satisfaction. Third, pay satisfaction is significantly positively related to organizational commitment. Fourth, the pay satisfaction is partially mediated on the relationship between procedural justice and organizational commitment. This means that the pay satisfaction mediates the relation of procedural justice and organizational commitment. These results are different from the prior researches which had treated pay satisfaction as mediating variable of procedural justice and organizational commitment. Based on the findings of the study, this study presented managerial implications and suggestions for future studies.

The Relation between Organizational Effectiveness, Relationship and Organizational Culture of Financial Industry Employees in Korea and Moderating Effect of Job Characteristic1

  • KIM, Boine
    • East Asian Journal of Business Economics (EAJBE)
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    • v.8 no.3
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    • pp.25-36
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    • 2020
  • Purpose - As the interest of financial aria increase in economic change and labor market change, this study focused on the employee of the financial aria in Korea. The purpose of this study is to analyses relation among relationship variable and organizational culture variable and organizational effectiveness of financial aria employees in Korea. Research design, data, and methodology - This study measured relationship variable with communication and trust. And measured organizational culture variable with innovation, relation, hierarchy and rational. And measured organizational effectiveness with job satisfaction and organizational commitment. Empirical analysis is conducted using 442 financial aria employees of 7th HCCP in KRIVET. And SPSS is used in frequency and stepwise regression test and AMOS is used in path analysis with group differentiation test. Results - Overall results show that trust and relation culture give positive influence on job satisfaction. Organizational commitment results show that relation culture and rational culture give positive influence and also job satisfaction. However, hierarchy culture gives negative influence on organizational commitment. Also, the moderating effect of work characteristics is significant. Conclusions -Result of this study give managerial implication to HRM and also expend inflected organizational culture study to financial aria in Korea. Especially gives insight to relationship, organizational culture and organizational effectiveness. And management differentiation needs between work characteristic.

A study of the Nursing Service Quality and Satisfaction that Admitted Patients Perceived - being used SERVQUAL - (입원환자들이 지각하는 간호서비스 질과 만족에 관한 연구 - SERVQUAL을 중심으로 -)

  • 이미애
    • Journal of Korean Academy of Nursing
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    • v.32 no.4
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    • pp.506-518
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    • 2002
  • This study was performed to measure the nursing service quality being used SERVQUAL model and satisfaction that the admitted patients perceived. Method: The questionnaire founded on the SERVQUAL was developed and distributed to 300 patients at the three general hospitals in three provincial city, Korea. For data analysis, Cronbach's α, frequencies, percentages, paired t-test, Pearson Correlation Coefficient were used. Result: In expectation, patients most highly perceived the assurance factor that was one among the 5 factors being constituted nursing service. In performance, patients most highly perceived the responsiveness factor. The performance degrees of the 5 factors and 20 attributes being constituted nursing service did not exceed the expectation degree of those. So the calculated figures for nursing service quality of the three subjected hospitals were all minus. In relation of the patients' demographics and nursing service characteristics to their general satisfaction, patients' sex, age, income and the all factors and attributes of nursing service had relation to their general satisfaction. Conclusion: It could be concluded that the nursing service quality of the three subjected hospitals was poor and the patients' demographic and nursing service characteristics had relation to their general satisfaction.

Grandmother-Adult Child Solidarity and Grandmother's Child-rearing Role: Moderated Mediation Effect of Caregiving Satisfaction and Relation with Grandchild (조모-성인자녀 결속도와 조모역할수행 간의 관계에서 돌봄만족과 손주관계의 조절된 매개효과)

  • Chung, Mi Ra;Choi, Hye Jeong
    • Human Ecology Research
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    • v.56 no.3
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    • pp.205-216
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    • 2018
  • This study examined how the relationship between grandmother-adult child solidarity, caregiving satisfaction, and grandmother's child-rearing role varies according to the relation with the grandchild. Mediation effects and moderated mediation effects were analyzed to investigate the relationship between these variables. The participants were 295 grandmothers raising preschool-aged grandchildren in the Seoul and Gyeonggi areas. Data was analyzed using SPSS 23.0 and PROCESS macro, performing correlation analysis and hierarchical regression analysis. The statistical significance of the indirect effect was examined using a bootstrapping procedure. The results are as follows. First, grandmother-adult child solidarity directly affects the grandmother's child-rearing role. Second, grandmother-adult child solidarity indirectly affects the grandmother's child-rearing role through caregiving satisfaction. Third, the direct and indirect effects of grandmother-adult child solidarity on the grandmother's child-rearing role are moderated by the relation with the grandchild. The direct effect of grandmother-adult child solidarity on grandmother's child-rearing role was therefore shown to be significant on the maternal grandmother. Fourth, the indirect effect of grandmother-adult child solidarity on the grandmother's child-rearing role through caregiving satisfaction was shown to be significant on the paternal grandmother. Based on the results of this study, we discussed ways to strengthen the capacity of co-parenting between grandparents and adult children.

The Relation between Sex Perception, Sex Life Satisfaction, and Life Satisfaction of the Elderly (일개 지역 노인들의 성인식, 성생활 및 생활만족도)

  • Kim, Chun-Mi;Lee, Hung-Sa
    • Research in Community and Public Health Nursing
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    • v.21 no.3
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    • pp.282-291
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    • 2010
  • Purpose: The purpose of this study was to analyze the relation between sex perception, sexual life satisfaction, and life satisfaction of the elderly. Methods: The respondents were 227 elders aged over 65. Data were collected from February 10 to December 15, 2007 by interviews and questionnaires. Results: Of the respondents, 18.8% still had sex life and 25.5% wanted to have a date. The main reason to have a date was to relieve loneliness, and the percentage of those who wanted a date was 58.3. The perception level of sex life was 2.27 (men: 2.51, women: 2.14), the satisfaction level of sex life was 2.74 (men: 2.89, women: 2.64), and the level of life satisfaction was 2.98 (men: 3.10, women: 2.92). There was a positive correlation between the perception level of sex life and the satisfaction level of sex life; a positive correlation between the satisfaction level of sex life and the level of life satisfaction; and no correlation between the perception level of sex life and the level of life satisfaction. Conclusion: This study provides a base supporting the usefulness of various nursing intervention programs to enhance the quality of life through making elderly people have a positive perception of sex life.

The Effect of Undergraduates' Self-Directed Learning on School Life Satisfaction and Interpersonal Relation Abilities (대학생의 자기주도학습이 학교생활만족도와 대인관계능력에 미치는 영향)

  • Choi, Min Kyoung;Kim, Jin Sook
    • The Journal of the Convergence on Culture Technology
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    • v.4 no.4
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    • pp.207-212
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    • 2018
  • The objective of this study was to investigate the effect of undergraduates' self-directed learning on the school life satisfaction and interpersonal relation ability. For this purpose, 341 undergraduates were targeted and analyzed. The results of the study are as follows. First, significant positive correlation was found in self-directed learning, school life satisfaction, and interpersonal relation abilities. Second, as a result of analyzing school life satisfaction, a sub-factor of self-directed learning, all of gender, grade, and age affected. In addition, sub-factors such as study confidence, study passion, study responsibility seemed to affect positively significantly in order. Third, as a result of analyzing the effect on interpersonal relation skills of self-directed study, there was no significant relation in gender, grade, and age. However, there was significant positive effect in study responsibility, study passion, and study confidence in order. Based on the results of this study, it was confirmed that school life satisfaction and interpersonal relation abilities are closely related to self-directed learning. This is significant in that to revitalize institutions such as educational service, study support for students, self-directed learning programs development in education field at the university, etc. are required.