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Analysis of the Efficiency of the Traditional Market's CRM Activities (전통시장의 고객관계관리 전략(CRM)에 대한 효율성 분석)

  • Kim, Soon-Hong;Yoo, Byoung-Kook
    • Journal of Distribution Science
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    • v.11 no.5
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    • pp.43-53
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    • 2013
  • Purpose - The purpose of this study is to analyze the effectiveness of customer relationship management (CRM) support policies for facilitating traditional markets, especially with respect to customer acquisition and maintenance, and to investigate the factors affecting CRM. Research design, data, and methodology - We analyzed the CRM efficiency of traditional markets in 16 cities and provinces in Korea on the basis of DEA analysis and Malmquist productivity analysis. The DEA model calculates a ratio of the weighted mean of various inputs to the weighted mean of various outputs and measures the efficiency of a specific decision making unit (DMU), which is compared to the reference group that has a similar input-output structure. The input variables are coupon, event, parcel service, premiums, while is the number of customers per day. Further, through regression analysis, we analyzed CRM-related factors affecting traditional markets' customer appeal and revenue growth. Results - We obtained the results of the efficiency of traditional markets in 16 provinces. The traditional markets in Seoul, Busan, and Jeju were found to be efficient in a model CCR that used the number of customers per day as an output variable, while Chungbuk, Jeonbuk Province, and According to the results of the DEA analysis and Malmquist productivity analysis, large cities such as Seoul, Busan, and Jeju showed efficiency in CRM-related investment businesses in traditional markets for attracting customers. The Malmquist analysis results confirmed that the productivity of traditional markets increased from 2008 to 2010. The results of the regression analysis revealed that the "customer acquisition/maintenance factor" and the "offering of customer convenience facility factor" were significant to the daily average number of customers, which is a dependent variable. The results of the test with the mediating variable, "number of customers," and the final dependent variable, "sales revenue," were rejected. However, the variable "customer acquisition /maintenance" was found to affect sales revenue positively. Conclusions - It is necessary to enhance the business not only for promotional activities to attract customers, but also to strengthen customer relationships among CRM businesses, such as through the management of key customers. The regression analysis results showed that CRM businesses have yet to produce an increase in sales revenues in traditional markets. Therefore, to help customers who visit traditional markets to keep buying products, it is necessary to prepare various investment methods and provide support to improve "customer loyalty." This study has a limitation in terms of CRM-related statistics. Therefore, in the future, it is necessary to conduct a survey of customers who use traditional markets to analyze the markets by type and size as well as the CRM-related factors. Based on the analysis, we will try to perform a variety of statistical analyses, including structural equations.

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Study on the Applicability of a New Multi-body Dynamics Program Through the Application to the Heave Compensation System (상하동요 감쇠장치 적용을 통한 새로운 다물체동역학 프로그램의 적용성 검토)

  • Ku, Nam-Kug;Ha, Sol;Roh, Myung-Il
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.26 no.4
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    • pp.247-254
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    • 2013
  • In this paper, dynamic response analysis of a heave compensation system is performed for offshore drilling operations based on multibody dynamics. With this simulation, the efficiency of the heave compensation system can be virtually confirmed before it is applied to drilling operations. The heave compensation system installed on a semi-submersible platform consists of a passive and an active heave compensator. The passive and active heave compensator are composed of several bodies that are connected to each other with various types of joints. Therefore, to carry out the dynamic response analysis, the dynamics kernel was developed based on mutibody dynamics. To construct the equations of motion of the multibody system and to determine the unknown accelerations and constraint forces, the recursive Newton-Euler formulation was adapted. Functions of the developed dynamics kernel were verified by comparing them with other commercial dynamics kernels. The hydrostatic force with nonlinear effects, the linearized hydrodynamic force, and the pneumatic and hydraulic control forces were considered as the external forces that act on the platform of the semi-submersible rig and the heave compensation system. The dynamic simulation of the heave compensation system of the semi-submersible rig, which is available for drilling operations with a 3,600m water depth, was carried out. From the results of the simulation, the efficiency of the heave compensation system were evaluated before they were applied to the offshore drilling operations. Moreover, the calculated constraint forces could serve as reference data for the design of the mechanical system.

Development of a force measurement device for curling sweeping with load cells (로드셀을 이용한 컬링 스위핑 힘 측정 장치 개발)

  • Lee, Sangcheol;Kim, Taewhan;Kil, Sekee;Choi, Sanghyup
    • Journal of the Korea Convergence Society
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    • v.8 no.11
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    • pp.49-56
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    • 2017
  • Curling sweeping is one of important motion to control the position of the curling stone, and sweeping speed and applied force to the broom pad are major research subjects. In this study, a device was developed to measure the force applied to the curling broom pad in curling sweeping motion, and two load cells were mounted between the broom pad and pad holder. Analog signals generated from the load cells were sampled about 300 times per second using a micro controller, and then converted to 10-bit digital signals. Calibration of the load cell and set up of regression equations to convert the measured electrical signals into mass (force) was done by three M1 class weights, and the developed system was designed as wearable device to minimize increasing of total weight of the broom. Same force was applied to the developed system and a force plate that was using as a reference force measurement system in field of sports, and the difference between the measured values were showed about $0.909{\pm}1.375N$(mean and standard deviation). The developed system could be applied other kinds of study which required force measurement function similar to sweeping motion.

Application of IHS Transform Method for Understanding of Groundwater Resources Distribution in the Haenam area (해남지역 지하수 부존 분포 파악을 위한 IHS 변환 적용)

  • 김승태;이기원;유인걸;송무영
    • Proceedings of the Korean Association of Geographic Inforamtion Studies Conference
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    • 2003.04a
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    • pp.51-55
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    • 2003
  • 본 연구는 조사대상지역인 전라남도 해남군 전역에 대해 현장조사된 지질 및 지하수 양수량 자료등과 같은 수리정보를 종합적으로 분석하고 이를 Landsat 영상자료과의 영상융합 과정을 통해 지하수 부존가능성에 대한 수리 지질 지표정보로 추출함으로서 지하수 특성정보를 위성영상정보와 연계하여 효과적으로 도시하고자 하였다. 현장조사시 획득된 자료는 해남지역을 11개 소유역으로 구분한 후 각 구역에 대한 2000여개 관점에서 측정된 양수량과 안정지하수위를 이용하여 산출한 비용출량 자료(groundwater specific capacity)와 각 소 유역 (unit watershed)에 대한 선구조 분석자료, 지질별 분포, 정밀고도자료를 추출하여 산출한 고도, 경사도 분포, 수계패턴과 수계밀도로서 이를 통합적으로 분석하여 해남지역에 대한 지하수 특성을 파악하고자 하였다. 위성영상자료의 처리과정은 Landsat 5 TM 영상자료는 '86. 12. 11 및 '98. 12. 28에 촬영된 WRS(World Reference System) Row-Path116-36로서, 1986년 영상은 12년 차이의 해남의 변화지역을 탐지하기 위한 영상자료로서 활용하였으며 98년 영상을 주요 분석 자료로 이용하였으며 지표 이용정보 추출은 크게 수역추출, 식생분포추출, 지표분류도, 변화탐지영역추출로 구분된다. 본 연구방법은 크게 위성영상분석을 통해 추출된 정보와 지표조사를 통해 획득된 선구조 및 지하수 정보를 Data fusion 방식으로 이용되고 있는 IHS 변환 기법을 통해 본 역에 대한 지하수 정보 및 간척지 등에 의한 지표 개발에 따른 지하수 부존 가능성을 탐색하기 위한 현황을 효과적인 자료로 표현하고자 하였다.및 스페클 잡영 제거 정도에 있어 다른 필터들과 큰 차이가 없지만 경계선보존지수는 다른 필터들에 비하여 가장 우수함을 확인할 수 있었다.rbon 탐식효율을 조사한 결과 B, D 및 E 분획에서 유의적인 효과를 나타내었다. 이상의 결과를 종합해볼 때, ${\beta}$-glucan은 고용량일 때 직접적으로 또는 $IFN-{\gamma}$ 존재시에는 저용량에서도 복강 큰 포식세로를 활성화시킬 뿐 아니라, 탐식효율도 높임으로써 면역기능을 증진 시키는 것으로 나타났고, 그 효과는 crude ${\beta}$-glucan의 추출조건에 따라 달라지는 것을 알 수 있었다.eveloped. Design concepts and control methods of a new crane will be introduced in this paper.and momentum balance was applied to the fluid field of bundle. while the movement of′ individual material was taken into account. The constitutive model relating the surface force and the deformation of bundle was introduced by considering a representative prodedure that stands for the bundle movement. Then a fundamental equations system could be simplified considering a steady state of the process. On th

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Shear stiffness of headed studs on structural behaviors of steel-concrete composite girders

  • He, Jun;Lin, Zhaofei;Liu, Yuqing;Xu, Xiaoqing;Xin, Haohui;Wang, Sihao
    • Steel and Composite Structures
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    • v.36 no.5
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    • pp.553-568
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    • 2020
  • Steel-concrete composite structures have been extensively used in building, bridges, and other civil engineering infrastructure. Shear stud connectors between steel and concrete are essential in composite members to guarantee the effectiveness of their behavior in terms of strength and deformability. This study focuses on investigating the shear stiffness of headed studs embedded in several types of concrete with wide range of compressive strength, and their effects on the elastic behavior of steel-concrete composite girders were evaluated. Firstly, totally 206 monotonic push-out tests from the literature were reviewed to investigate the shear stiffness of headed studs embedded in various types of concrete (NC, HPC, UHPC etc.). Shear stiffness of studs is defined as the secant stiffness of the load-slip curve at 0.5Vu, and a formulation for predicting defined shear stiffness in elastic state was proposed, indicating that the stud diameter and the elastic modulus of steel and concrete are the main factors. And the shear stiffness predicted by the new formula agree well with test results for studs with a diameter ranging from 10 to 30 mm in the concrete with compressive strength ranging from 22.0 to 200.0MPa. Then, the effects of shear stiffness on the elastic behaviors of composite girders with different sizes and under different loading conditions were analyzed, the equations for calculating the stress and deformation of simply supported composite girders considering the influence of connection's shear stiffness were derived under different loading conditions using classical linear partial-interaction theory. As the increasing of shear stiffness, the stress and deflection at the most unfavorable section under partial connected condition tend to be those under full connected condition, but the approaching speed decreases gradually. Finally, the connector's shear stiffness was recommended for fully connection in composite girders with different dimensions under different loading conditions. The findings from present study may provide a reference for the prediction of shear stiffness for headed studs and the elastic design of steel-concrete composite girder.

Analysis of the Factors Influencing the Mesopore Ratio on the Soil Surface to Investigate the Site Factors in a Forest Stand(I) - With a Special Reference to Coniferous Stands - (산림(山林)의 입지환경인자(立地環境因子)가 표층토양(表層土壤)의 조공극률(粗孔極律)에 미치는 영향인자(影響因子) 분석(分析)(I) - 침엽수림(針葉樹林)을 중심(中心)으로 -)

  • Jeong, Yongho;Park, Jae Hyeon;Kim, Kyong Ha;Youn, Ho Joong
    • Journal of Korean Society of Forest Science
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    • v.90 no.3
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    • pp.314-323
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    • 2001
  • This study aimed to clarify the influencing factors of mesopore ratio on a pore geometry of surface soil in coniferous stands as an index of the water retention capacity. Twenty three factors including site conditions and soil properties were analyzed by spss/pc + for the data collected during March to October of 1993. The factors influencing the mesopore ratio(pF2.7) on the surface soil were as follows; macropore ratio(pF1.6), slope, crown-cover rates, thickness of F layer, organic matter contents, and the growing stock. And influencing factor on the ratio of mesopore in the soil surface was correlated with percentage of amount of clay, soil surface, A and B horizon soil hardness shows high negative significance. Also, multiple regression equations for mesopore ratios of surface soil and surface soil hardness, clear length, growing stock, B horizon of soil hardness, organic matter contents show high significance($R^2$; 0.80). In coniferous stands, it is effective in promoting development on the ratio of mesopore that forest practice for enhancing of the water resource retention capacity should be carried out when the crown-cover rates of stands are more than 80 percentages.

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Study of the Flush Air Data Sensing System for Subsonic and Supersonic Flows (아음속 및 초음속 유동의 플러시 대기자료 측정장치 연구)

  • Lee, Chang-Ho
    • Journal of the Korean Society for Aeronautical & Space Sciences
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    • v.47 no.12
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    • pp.831-840
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    • 2019
  • Flush Air Data Sensing system (FADS) estimates air data states using pressure data measured at the surface of flight vehicles. The FADS system does not require intrusive probes, so it is suitable for high performance aircrafts, stealth vehicles, and hypersonic flight vehicles. In this study, calibration procedures and solution algorithms of the FADS for a sphere-cone shape vehicle are presented for the prediction of air data from subsonic to supersonic flights. Five flush pressure ports are arranged on the surface of nose section in order to measure surface pressure data. The algorithm selects the concept of separation for the prediction of flow angles and the prediction of pressure related variables, and it uses the pressure model which combines the potential flow solution for a subsonic flow with the modified Newtonian flow theory for a hypersonic flow. The CFD code which solves Euler equations is developed and used for the construction of calibration pressure data in the Mach number range of 0.5~3.0. Tests are conducted with various flight conditions for flight Mach numbers in the range of 0.6~3.0 and flow angles in the range of -10°~+10°. Air data such as angle of attack, angle of sideslip, Mach number, and freestream static pressure are predicted and their accuracies are analyzed by comparing predicted data with reference data.

An Assessment on Cu-Equivalent Image of Digital Intraoral Radiography (디지털구내방사선사진의 구리당량화상에 대한 평가)

  • KIM JAE-DUK
    • Journal of Korean Academy of Oral and Maxillofacial Radiology
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    • v.29 no.1
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    • pp.33-42
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    • 1999
  • Geometrically standardized dental radiographs were taken. We prepared Digital Cu-Equivalent Image Analyzing System for quantitative assessment of mandible bone. Images of radiographs were digitized by means of Quick scanner and personal Mcquintosh computer. NIH image as software was used for analyzing images. A stepwedge composed of 10 steps of 0.1mm copper foil in thickness was used for reference material. This study evaluated the effects of step numbers of copper wedge adopted for calculating equation. kVp and exposure time on the coefficient of determination(r²)of the equation for conversion to Cu-equivalent image and the coefficient of variation and Cu-Eq value(mm) measured at each copper step and alveolar bone of the mandible. The results were as follows: 1. The coefficients of determination(r²) of 10 conversion equations ranged from 0.9996 to 0.9973(mean=0.9988) under 70kVp and 0.16 sec. exposure. The equation showed the highest r was Y=4.75614612-0.06300524x +0.00032367x² -0.00000060x³. 2. The value of r² became lower when the equation was calculated from the copper stepwedge including 1.0mm step. In case of including 0mm step for calculation. the value of r showed variability. 3. The coefficient of variation showed 0.11, 0.20 respectively at each copper step of 0.2, 0.1mm in thickness. Those of the other steps to 0.9 mm ranged from 0.06 to 0.09 in mean value. 4. The mean Cu-Eq value of alveolar bone was 0.14±0.02mm under optimal exposure. The values were lower than the mean under the exposures over 0.20sec. in 60kVp and over 0.16sec. in 70kVp. 5. Under the exposure condition of 60kVp 0.16sec.. the coefficient of variation showed 0.03. 0.05 respectively at each copper-step of 0.3, 0.2mm in thickness. The value of r² showed over 0.9991 from both 9 and 10 steps of copper. The Cu-Eq value and the coefficient of variation was 0.14±0.01mm and 0.07 at alveolar bone respectively. In summary. A clinical application of this system seemed to be useful for assessment of quantitative assessment of alveolar provided high coefficient of determination is obtained by the modified adoption of copper step numbers and the low coefficient of variation for the range of Cu-Equivalent value of alveolar bone from optimal kVp and exposure time for each x-ray machine.

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A Study on a New Broadband 180° Phase Shifter using the Network with Great Phase Dispersive Characteristics (강한 위상 산란 특성을 갖는 회로망을 이용한 새로운 광대역 180°위상 천이기에 대한 연구)

  • 엄순영
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.14 no.4
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    • pp.401-412
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    • 2003
  • In this paper, a broadband phase shifter structure using a new switched network was proposed. A new reference network is composed of coupled lines and 45$^{\circ}$open and short stubs, which are shunted at the edge points of a main line, respectively, A delay network is composed of only a standard transmission line. It is possible to design a broadband 180$^{\circ}$phase shifter that phase dispersive characteristics by an impedance ratio R of coupled lines and greater phase dispersive characteristics by characteristic impedances Zm, Zs of a main line and stubs are used together. By considering a structure symmetry, the even and odd mode analysis was performed to obtain theoretical S-parameters of the proposed phase shifter. Also, through computer simulation on the basis of derived equations, design graphs were presented to optimally design a 180$^{\circ}$broadband phase shifter. Design graphs provide the values of characteristic impedances Zm, Zs, and I/O match and phase bandwidths. To verify electrical performances of the broadband phase shifter proposed in this paper, low different 180$^{\circ}$phase shifters, operated at the center frequency 3 GHz were designed and fabricated using design graphs, and were experimented. One of them was designed as a standard Schiffman structure to compare with electrical performances. Measured results of each phase shifter to satisfy simultaneously design conditions of I/O match (VSWR=1.15:1) and maximum phase deviation $({\varepsilon}_{{\Delta}{\phi}}={\pm}2^{\circ})$ were well in agreement with corresponding simulation results over impedance match and phase error bandwidths, and showed broadband characteristics.

3-D Free Vibration Analysis of Exponential and Power-law Functionally Graded Material(FGM) Plates (지수 및 멱 법칙 점진기능재료 판의 3차원 자유진동해석)

  • Lee, Won-Hong;Han, Sung-Cheon;Ahn, Jin-Hee;Park, Weon-Tae
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.28 no.5
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    • pp.553-561
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    • 2015
  • The exponential and power law functionally graded material(FGM) theory is reformulated considering the refined shear and normal deformation theory. This theory has ability to capture the both normal deformation effect and exponential and power law function in terms of the volume fraction of the constituents for material properties through the plate thickness. Navier's method has been used to solve the governing equations for all edges simply supported plates on Pasternak elastic foundation. Numerical solutions of vibration analysis of FGM plates are presented using this theory to illustrate the effects of power law index and 3-D theory of exponential and power law function on natural frequency. The relations between 3-D and 2-D higher-order shear deformation theory are discussed by numerical results. Further, effects of (i) power law index, (ii) side-to-thickness ratio, and (iii) elastic foundation parameter on nondimensional natural frequency are studied. To validate the present solutions, the reference solutions are discussed.