• Title/Summary/Keyword: Reaching test

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A Study on the Process Encounter for Service Quality Control : Focusing on franchise restaurant (서비스품질 관리를 위한 프로세스 접점에 관한 연구 : 프랜차이즈 외식업을 중심으로)

  • Kim, Sang-Cheol
    • Journal of Distribution Science
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    • v.11 no.8
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    • pp.25-30
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    • 2013
  • Purpose - Foodservices have grown to over 60% of the franchise industry. However, despite reaching this high level, the foodservice franchise industry is experiencing severe ups and downs. While factors such as expansion by franchises and the entry of large multinational firms are causing this imbalance, the more serious problem faced by franchisees is the lack of know-how and correct operating procedures. Franchise headquarters should advise franchisees on important matters such as food ingredients, interior design, tableware, and fixtures. However, even though franchise headquarters have the ability to impart such management know-how, this is often a neglected area. Research design, data and methodology - This study was conducted in an industrial environment to present suitable competitive alternatives for foodservice franchises. Empirical analysis was conducted using a sample of 232 people with experience in targeting customers. The main purpose of this study is not to identify and analyze the factors affecting customer satisfaction. Customers of the Food Service Industry to invite contacts until departure for the service flow by identifying the expectations and allow this area by analyzing the resulting measures to enhance the competitiveness has presented. Results - Actual results contact factors affecting the quality of service on customer satisfaction was a significant influence. However, the end of this analysis, the actual customer satisfaction directly affects the quality of service that is only important factor can commit mistakes. Relatively large impact on customer satisfaction, which is relatively independent of the quality factor should be a review of zone of tolerance. In this study, eating phase relative to contact the service customer satisfaction was the most influential. The results, however, zone of tolerance for an area in the waiting and ordering dissatisfaction factors are appearing. And in the course of these services outside the zone of tolerance area is unsatisfactory evaluation is being done. Conclusions - After all, Foodservice, the contact service management for zone of tolerance the top priority should be can be seen. Foodservice contact first in the case of service quality factors caused by the continuous flow of services, so this step-by-step identification needs to be clearer. This, of course, to distinguish between the actual per unit of activity appears to be more difficult to follow, for it seems to need a lot of future complementary. Next is the assessment of customer service quality. Customers remember the experience for the services of a real contact through the assessment and service evaluation clearly emerge as the expected level can be difficult. However, this situation is controlled by the test method cannot be avoided unless there is no limit to the number of leave. Despite these limitations, the next step to contact a service evaluation and analysis have to continue to refine and thereby franchisees for the operation of the store in terms of practical know-how required to provide to the office believe.

The Impact of K-IFRS Adoption on Accounting Conservatism: Focus on Distribution Companies (한국채택국제회계기준(K-IFRS)의 도입이 보수주의에 미치는 영향: 유통기업들을 중심으로 (초기 일시적 적응 현상))

  • Noh, Gil-Kwan;Kim, Dong-Il
    • Journal of Distribution Science
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    • v.13 no.9
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    • pp.95-101
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    • 2015
  • Purpose - This study provides evidence of the impact of the mandatory adoption of Korean equivalents to International Financial Reporting Standards (K-IFRS) on accounting quality. K-IFRS uses fair value as a basis of measurement and is characterized by principle-based standards. These characteristics can lead to a decrease in conservatism. Therefore, this study aims to examine whether or not there is a change in the level of conservatism before and after the enforcement of K-IFRS (2007~2014). By comparing 2007 through 2008 and 2013 through 2014 (excluding 2009 to 2012), we test "the temporary adjustment phenomenon" and document an overall decline in the degree of conservatism after the adoption of K-IFRS. Research design, data, and methodology - Our sample is comprised of data of all listed Korea Composite Stock Price Index (KOSPI) manufacturing distribution companies in Korea from 2007 to 2014, which yields the pooled sample of 4,412 (panel A) and 1,915 (panel B) firm-year observations for hypotheses 1 and 2. In line with recent literature, we adopt the Givoly and Hayn (2000) model, which recomputes the non-operating accruals, excluding two components that are most likely to capture the effect of restructuring activities: special items and gains or losses from discontinued operations. In addition, we also use these variables: SIZE, LEV, INV_CYCLE, ROA, OWN, and FOR. Results - Our sample period spans 2007 to 2014. This offers evidence on the effect of the mandatory adoption of IFRS on conservatism. Our findings can be summarized as follows. First, in panel A, for mandatory K-IFRS adoption (2011), we do not find any significant evidence of conservatism. We can guess that the "temporary adjustment phenomenon" is the reason that we do not find significant evidence of conservatism. Second, we investigate panel B from 2009 to 2012. We document an overall decline in the degree of conservatism after the adoption of K-IFRS. We can assume that these results are due to "the temporary adjustment phenomenon." Conclusions - This study finds that conservatism significantly decreased after IFRS adoption. In particular, this study makes the initial effort to elucidate "the temporary adjustment phenomenon" to analyze the effect of K-IFRS on conservative accounting. We argue that K-IFRS are conceptually conservative but that inappropriate application of the conservatism principles is likely to prevent financial reporting from reaching the level of conservatism targeted by the IASB. Overall, this paper contributes to the literature on IFRS and can be useful to capital market supervisors who are monitoring the trends of the firms implementing K-IFRS. Additionally, our results inform stakeholders of the potentially negative effect of the greater flexibility permitted by IFRS and/or lack of appropriate enforcement on key dimensions of accounting quality. This has important implications for Korean regulators and standard setters as they review the cost and benefits of IFRS. Our study also sheds light on the importance of the institutional environment in achieving the targeted objectives for improving financial reporting quality.

A Study on the Water Permeability and Drying Shrinkage of Polymer Cement Composites (폴리머 시멘트 복합체의 투수성 및 건조수축에 관한 연구)

  • Jo, Young-Kug
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.5
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    • pp.71-77
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    • 2009
  • In a range of forms, such as latex, water-soluble polymer, liquid resin, and monomer, polymer dispersions have been widely used in the construction industry as cement modifiers because of their excellent properties, such as acid-resistance, water-proofness, and good ductility in mortar and concrete. Polymer cement slurry (polymer-modified slurry) is made of cement and polymer dispersions, with a high polymer-cement ratio of 50% or more. The purpose of this study is to evaluate the water permeability and drying shrinkage of polymer cement mortar (polymer-modified mortar) and cement concrete coated by polymer cement slurry. The polymer cement mortar and cement concrete are prepared with various polymer types, polymer-cement ratios and curing methods, and are tested for water permeability, drying shrinkage and strength. The test results showed thatthe weight of permeable water of polymer cement mortar decreases with an increase in the polymer-cement ratio, reaching a minimum at the polymer-cement ratio of 20%. In particular, the weight of permeable water of St/BA-modified mortar with a polymer-cement ratio of 20% coated with St/BA-modified slurry is about 1/55 that of unmodified mortar. The EVA- and St/BA-modified slurries coated on cement concrete have about 4 or 5 times higher drying shrinkage compared to cement concrete. The strength of polymer cement mortars tends to increase with a higher polymer-cement ratio, and is considerably higher than that of unmodified mortar. It is thus concluded that polymer cement mortars coated by polymer cement slurry are effective for industrial application, and have superior properties such as waterproofness and strengths, compared with conventional cement mortar.

Interface Design Guideline for Personalization of Interactive TV Service - Focusing on SkyLife's SkyTouch Service - (쌍방향TV 서비스의 개인화를 위한 인터페이스 디자인 가이드라인 -스카이라이프의 스카이터치 서비스를 중심으로 -)

  • Goo, Min-Jung;Lee, Tae-Il
    • Archives of design research
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    • v.20 no.3 s.71
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    • pp.129-140
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    • 2007
  • This study attempts to investigate the personalized schemes of interface for the interactive TV sonics enhancing the satisfaction of users from the standpoints of the user and to suggest designing guidelines. In the preface, firstly, the purpose as well as structure of the study were described, the characteristics of the interactive TV and the personalization were defined. Also, it was attempted to understand the development directions of the basic media for services. In addition, the data and elements that became the ground for this study were arranged, including the elements for designing interface, the appraisal method of usability to evaluate the requirements of users, etc. Then, the interfaces of "SkyTouch", an interactive TV sonics by Skylife having the number of users reaching one million at the moment, that is the representative runner in the interactive TV, were analyzed. Then the needs central to the navigation structure and layout for the convenience of users through the evaluation of usability were examined and arranged. In addition, the designing directions of personalized interfaces were studied in the interactive TV by analyzing the web portal sites which were being carried out prior to the personalized services. Based on the data investigated and analyzed previously, the guidelines for the interface design for the personalization of the interactive TV were suggested by classifying the navigation structure and layout, and the personalized interface design was proposed according to the suggested guidelines by applying them directly to "SkyTouch" that is currently carrying out the interactive sonics although it provides limited services in an independent style.

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Acquisition and Verification of Dynamic Compression Properties for SHPB of Woven Type CFRP (Woven Type CFRP의 SHPB에 대한 동적 압축 물성 획득 및 검증)

  • Park, Ki-hwan;Kim, Yeon-bok;Kim, Jeong
    • Journal of the Korean Society for Aeronautical & Space Sciences
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    • v.48 no.5
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    • pp.363-372
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    • 2020
  • Dynamic compressive material properties at high strain rates is essential for improving the reliability of finite element analysis in dynamic environments, such as high-speed collisions and high-speed forming. In general, the dynamic compressive material properties for high strain rates can be obtained through SHPB equipment. In this study, SHPB equipment was used to acquire the dynamic compressive material properties to cope with the collision analysis of Woven tpye CFRP material, which is being recently applied to unmanned aerial vehicles. It is also used as a pulse shaper to secure a constant strain rate for materials with elastic-brittle properties and to improve the reliability of experimental data. In the case of CFRP material, since the anisotropic material has different mechanical properties for each direction, experiments were carried out by fabricating thickness and in-plane specimens. As a result of the SHPB test, in-plane specimens had difficulty in securing data reproducibility and reliability due to fracture of the specimens before reaching a constant strain rate region, whereas in the thickness specimens, the stress consistency of the specimens was excellent. The data reliability is high and a constant strain rate range can be obtained. Through finite element analysis using LS-dyna, it was confirmed that the data measured from the pressure rod were excessively predicted by the deformation of the specimen and the pressure rod.

Comparison of work measures for some physician services in Obstetrics & Gynecology (산부인과 의사의 일부 서비스 진료업무량 측정방법 비교에 관한 연구)

  • Hur, Yeong-Joo;Sohn, Myong-Sei;Park, Eun-Cheol;Kang, Hyung-Gon;Kim, Han-Joong
    • Journal of Preventive Medicine and Public Health
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    • v.28 no.3 s.51
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    • pp.623-639
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    • 1995
  • We have never seen any method to cope basically with complicated situation and problems around medical reimbursement rates here in Korea since 1977 witnessed by the beginning of medical insurance. By the way researchers concerned are beginning to propose some kinds of innovative and detailed ideas to government these days. They are Diagnosis-related group(DRG) and Resource-based .elative value scale(RBRVS). In the light of this situation it is so encouraging that our government can come up with that and move. In case of RBRVS research we have already been reaching even to the level of reviewing and revising methodology for its further development after naive pilot study on internal medicine and general surgery last year. However there might be something different conditions between USA and Korea to apply the same Dr. Hsiao's method and it must be vital to check so called' total work approach' compared with 'intra-service work approach' before expanding to the whole medical fields. According to the' Intra-service approach', the physician's work is supposed to be divided into three sub-works by the name of intraservice work, pre, and post service work. These sub-works, again should be merged together to be the pre-postwork subset through some statistical methods of the estimation process applied by Dr. Hsiao's methodology in RBRVS development later on. But in this paper that estimation process was not taken because we could have real values for all of those surveyed items related to just one specialty, OB & GY. Instead, We used some statistical comparison procedures relevant to demographic characteristics, reliability & validity and correlation analysis with American RVU(Relative value unit) between the total work and merged total work from intraservice work approach. The unit of analysis was individual physicians of OB & GY and 300 physicians were selected for each approach through statistical sampling method based on national population of OB & GY physicians in Korea. And also with the thankful help of Advisory Committee under Korean Association of OB & GY, questionnaires were made and mailed to the subjects, two times. As a result there were not any statistically significant differences in demographic characteristics between the two approaches except for the variable 'Response time for the questionnaires', but in other sections of comparisons, response rate, representative values, reliability & validity test, correlation analysis with American RVU, all showed 'Total approach' was not only more rational and statistically meaningful than 'Intra-service approach' but also had considerable merits. But we are not absolutely sure about this paper's robustness. Because of some limitations, we'd rather like to suggest further researches should be followed. In that sense the first thing would be a research for the influence of doctor's characteristics, especially 'frequency' on the rating of work and the way to define total work more clearly.

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An experimental study on the smoke-spread region before reaching the critical velocity for the case of fires in tunnels employing longitudinal ventilation system (종류식 환기 시스템에서 임계속도 도달 전 스모크 확산 영역에 관한 실험적 연구)

  • Ki, Young-Min;Yoon, Sung-Wook;Yoon, Chan-Hoon;Kim, Jin
    • Tunnel and Underground Space
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    • v.16 no.6 s.65
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    • pp.526-535
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    • 2006
  • An experimental study was carried out on a reduced scale tunnel model to grasp the behavioral feature of fire-induced smoke in the long tunnels. Based on Froude modeling, the 1/50 scaled tunnel model (20 m long) was constructed by acrylic tubes and paraffin gas was released inside the tunnel to simulate the 20 MW fire-induced smoke. me test results show, that after approximately 2 minutes of fire generation, was descended from the tunnel ceiling through the decrease of buoyancy, then it was symmetrically propagated about 90 meters for 4 minutes before jet fans were operated. The smoke was effectively controlled when the jet fans were operated and an air stream velocity was getting closed to reach a critical velocity (the minimum air velocity that requires to suppress the smoke spreading against the longitudinal ventilation flow during the tunnel fire situations). It was also found out that a range of smoke was spreaded about 3 meters from the origin of fire but the range was not propagated to the escape direction anymore. The early stage of the In operation, however, showed that the smoke was hardly controlled. It means that the operation of emergency ventilation system has many dangerous factors such as an intercepting breathing zone.

Preparation of Photosynthesis Nanofiber Composite Membrane by Using Chlorophyll and Polymer Nanofiber (식물 엽록소와 고분자 나노섬유를 이용한 광합성 나노섬유복합막의 제조)

  • Yun, Jaehan;Jang, Wongi;Byun, Hongsik
    • Membrane Journal
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    • v.25 no.1
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    • pp.75-83
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    • 2015
  • In this study, chlorophylls were been extracted from common local plants, deposited on polypropylene (PP) substrate using various approaches, and the oxygen generation effect of the chlorophylls were investigated. The loading of chlorophylls on the substrates was achieved by dipping and spraying methods, where the spraying coating showed overall better results regarding oxygen generation from the combustion experiments in the closed vessel or in the isolated vacuum oven cell than those of dip coating. In addition, a composite substrate was prepared by nylon6/6 nanofiber on the PP substrate, and it exhibited an increase in the activation of chlorophylls. In the case of samples containing titanium dioxide ($TiO_2$), the reaching time of oxygen concentration from 16% to 21% and the combustion test using a candle for a sample with 50% chlorophylls showed similar results to those of a sample without $TiO_2$. As such, combining a spray coating and $TiO_2$ incorporation into gas separation membrane systems are expected to be useful to understand the fundamentals of material properties for their applications as oxygen generation membranes and air filtration systems.

Experimental Study on the Pressure Characteristics in the Cupping Therapy (부항요법(附缸療法)의 압력특성에 관한 실험적 연구)

  • Kim, Yang-Joong;Kim, Do-Ho;Yeom, Seung-Chul;Lim, Byung-Chuel;Choi, Youn-Sung;Lee, Geon-Hui;Kim, Hyung-Soo;Lee, Jai-Kyoo;Lee, Geon-Mok
    • Journal of Acupuncture Research
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    • v.25 no.1
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    • pp.121-130
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    • 2008
  • Objectives : Cupping therapy is a stimulation therapy similar to acupuncture and moxibustion with effects that differ depending on the degree of stimulus. To make the strength of the skin objective in cupping therapy for this study, we measured negative pressure in the cupping jar and calculated the expansion rate of the skin. Subjects and Methods : In this study, we experimented with cupping therapy jars made for sale and used in clinics. We studied the pressure in the jars and the changes on the skin surface by measuring properties. We used commercial jars of four different volumes and diameters and tried to discover the properties on the size of the jar. Results : The results of experiment with the cupping therapy are as follows: 1. The lowest pressure in a jar was measured at $-600{\sim}610mmHg$, and the number of operating of vacuum pump for reaching lowest pressure was increased recording where the volume of the jar would be big, but the lowest pressure was not increased recording where the size of that would be big. 2. As the vacuum pump continued to operate, the pressure gradient in the jar got smaller which shows that the expansion rate of the skin was not linear. The pressure gradient shows different operational numbers on the vacuum pump near 0mmHg/operation unrelated to jar volume. 3. When negative pressure worked on the jar, air in the jar decreased. The percentage of air gradually reduced as the negative pressure acted in the jar. For example, the percentage of skin was 37-66% when the negative pressure, reatched -500mmHg. According to out results, different test areas generate different percentages of air in the jar, presumably related to skin elasticity. This phenomenon was most pronounced with the smallest jars. 4. At -500mmHg, the expansion rate of the skin was 1.57-1.9 on the abdomen, and $1.52{\sim}1.68$ on the back. The expansion rate of the skin appeared greater when the jar was relatively small, and it appeared smaller when the jar volume was relatively large relatively.

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The Ecological Characteristics of the Winter Cherry Bug Acanthocoris sordidus (Hemiptera) and the Effects of Colony Formation on its Potential as an Insect Pest (잠재해충 꽈리허리노린재(Acanthocoris sordidus, Coreidae, Hemiptera)의 무리군 형성에 따른 생태적 특성)

  • Kang, Chan Yeong;Ryu, Tae Hee;Kwon, Hye Ri;Yu, Yong Man;Youn, Young Nam
    • Korean journal of applied entomology
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    • v.55 no.3
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    • pp.235-243
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    • 2016
  • The winter cherry bug, Acanthocoris sordidus (Thunberg), is an insect pest hat damages plants from Solanaceae and Convolvulaceae. The developmental period from egg to adult averages 76 days at $25^{\circ}C$. Adult egg-laying occurred irregularly via spawning, averaging 195 (up to 468) eggs per individual on the abaxial leaf surface of the host plant. Results of linear regression indicated that the lower developmental threshold temperature was $13.9^{\circ}C$ and the effective accumulated temperature was 526.3 DD. Data from a pepper field in 2015 indicated that overwintering adults first appeared during late June (daily average temperature = $25.7^{\circ}C$), reaching maximum density by early September. A choice test examining colonization preferences using a net cage and a Y-tube olfactometer revealed that females gravitated toward conspecifics (other females, males, or both), whereas males moved toward empty areas. Finally, we found that communal breeding results in a longer developmental period and higher eclosion rates than solitary breeding. Developmental periods and eclosion rates were also for colonies in a large space than for those in a small space. This outcome suggests that colonization effects on insect development are stronger in a smaller area.