• Title/Summary/Keyword: Quality of Design

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A Study of Effects of Characteristics of Cosmetics Manufacturers' Uniform Design on Perception of Service Quality and Customer Satisfaction: Focusing on Women in Their 20s (화장품업체 유니폼디자인 특성이 서비스품질 지각과 고객만족도에 미치는 영향: 20대 여성고객을 중심으로)

  • Kim, Bogyun;Jung, Yeonja
    • Journal of Fashion Business
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    • v.18 no.4
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    • pp.125-137
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    • 2014
  • This study aims to the recognize the importance of uniform design and provide empirical data to companies after getting the effects of uniform design in cosmetics companies on service quality perception and customer satisfaction. For this, a preliminary survey was conducted against 30 college women (aged 20s) from 'K' University, and effective samples were obtained from 250 people. In terms of a research method, collected data were coded and analyzed using SPSS. The respondents' characteristics were analyzed using descriptive statistics. For reliability analysis, Cronbach's ${\alpha}$ was used. For a validity test, factor analysis was performed. In addition, correlation analysis was carried out to examine multicollinearity among variables. The analysis results found that the characteristics of uniform design have a positive effect on service quality and customer satisfaction. Among the characteristic of uniform design, however, functionality wasn't confirmed in a relational test. This kind of result was obtained because the uniform was mostly analyzed from customers' perspective, not from the wearer's standpoint. It is expected that the study results would be helpful in establishing brand identity through the improvement of the importance of uniform design.

Optimizing the Exhaustion of Inventory for Design Changes: Focusing on Concrete Pump Truck Outrigger Process (설계변경 재고 소진 최적화: E사(社) 펌프카 아우트리거 공정 중심으로)

  • Chan-Woong Park
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.45 no.4
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    • pp.174-179
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    • 2022
  • Companies are making design changes by improving product quality and function to succeed while meeting customer requirements continuously. Design changes are changing the product BOM's amount, item, specification, and shape while causing a change in the product's structure. At this time, the problem of inventory exhaustion of parts before design change is a big topic. If the inventory exhaustion fails, the pieces before the design change become unused and are discarded, resulting in a decrease in asset value, and the quality cost of the design change affects the company's profits. Therefore, it is necessary to decide to minimize quality costs while minimizing waste inventory costs at the time of application of design changes. According to the analysis, priorities should be prioritized according to urgency because the quantity of items before the design change affects the applied lead time.

An Automated Verification Technique for Enhancing Quality of Requirement (요구사항의 품질 향상을 위한 자동화 검증 기법)

  • Kim, Chul-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.9
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    • pp.4207-4213
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    • 2012
  • Software quality is strongly associated with requirement quality. Accordingly, companies are trying effect for enhancing requirement quality. But, it is difficult to verify the requirement of specification format, which have to rely on abnormal business knowledge of analyst. Also, it is insufficient to normal methodology or automated technique for enhancing requirement quality of specification format. In this paper, we propose the process of requirement verification and automated verification tool for enhancing requirement quality. we compare the external view design and internal view design for verifying requirement. In the case study, we evaluate the feasibility of the proposed automated verification technique of requirement.

A Study on the Possibility of Digital Design in Architectural Design (건축디자인에서 디지털디자인의 적용가능성에 관한 연구)

  • Chang, Young-Hee
    • Journal of The Korean Digital Architecture Interior Association
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    • v.2 no.1
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    • pp.1-8
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    • 2002
  • Purpose of this study is studying direction that change of design by development of new digital technology. And with new technology, find direction of architectural design. Digital technology for architectural design demonstrates hightechnology or is not limit. Must recognize change for our idea and necessity. We can know change in relation of photography and impressionism. Idea and hitting on a thought which is arts by new technology changed. Finally, we must develop techniques of design on the basis of technology and look for possibility of new expression. Digital medium expands communication with designer and customer because there is special quality of nonlinearity, interactivity and audiovisuality unlike old medium. Digital medium can take advantage of techniques of new design. Can construct R&D and database of design and improve quality of design. Designer must master use skill to take advantage of digital technology in design. Because quality of design becomes different according to degree that use. Also, developer of digital technology must supply design tool such as previous design method. Creativity that architectural design that allow fetters in digital technology can understand design in new viewpoint is required. Architectural design may be magnified by architectural design that allow fetters in multimedia. We may see experience between new time and space of architectural design and reappearance space reappeared in cyberspace. Architect is going to run role as developer of culture. Value and technology of digital design may offer more more possibility and an opportunity since Intustrial-Revolution.

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Retailer's Store Brand Product Line Design and Product Assortment Decision in the Vertically Differentiated Product Category (수직적으로 차별화된 제품 카테고리 내에서 소매상의 스토어 브랜드 제품군 디자인 및 제품구색에 대한 의사결정)

  • Chung, Hwan
    • Journal of the Korean Operations Research and Management Science Society
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    • v.36 no.3
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    • pp.107-120
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    • 2011
  • The increased availability of store brand suppliers now provides retailers with opportunities to create their own lines of vertically differentiated multiple store brands within a product category. As the number of store brands increase, the retailer's shelf space becomes more crowded, which may force the retailer to consider dropping some national brands from its assortment. Despite these trends, the problem of product line design in a vertically differentiated product category has been analyzed mainly from a manufacturer's perspective in the marketing literature and it is not known to what extent the findings of the existing product line design literature provide applicable strategic guidelines for the new problem faced by retailers. In this study, we address this deficiency in the literature and conduct an in-depth study of the retailer's strategic design of a line of store brands and its assortment decision within the context of retail category management. We analyze the retailer's decision about not only how to design a line of store brands but also which national brand to drop from its assortment. The results of our analysis are as follows. First, if the retailer has to drop one of national brands from its assortment, it is the best for the retailer to drop the low-quality national brand rather than the high-quality national brand. Second, the retailer has to position the high-quality store brand relatively close to the high-quality national brand, remained on its shelf, in terms of quality so as to maximize the size of retail margin from the national brand. On the other hand, the retailer should set the quality of the low-quality store brand at a lower level than that of the low-quality national brand to increase the total category demand by attracting more price sensitive consumers. By doing so, the retailer can also minimize cannibalization between two store brands. Lastly, our analysis shows that the introduction of a line of store brands improves consumer welfare by increasing real values of all products on the shelf.

Design Model of Constructed Wetlands for Water Quality Management of Non-point Source Pollution in Rural Watersheds (농촌유역의 비점원 오염 수질관리를 위한 인공습지 설계모형)

  • 최인욱;권순국
    • Magazine of the Korean Society of Agricultural Engineers
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    • v.44 no.5
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    • pp.96-105
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    • 2002
  • As an useful water purification system for non-point source pollution in rural watersheds, interests in constructed wetlands are growing at home and abroad. It is well known that constructed wetlands are easily installed, no special managemental needs, and more flexible at fluctuating influent loads. They have a capacity for purification against nutrient materials such as phosphorus and nitrogen causing eutrophication of lentic water bodies. The Constructed Wetland Design Model (CWDM), developed through this study is consisted mainly of Database System, Runoff-discharge Prediction Submodel, Water Quality Prediction Submodel, and Area Assessment Submodel. The Database System includes data of watershed, discharge, water quality, pollution source, and design factors for the constructed wetland. It supplies data when predicting water quality and calculating the required areas of constructed wetlands. For the assessment of design flow, the GWLF (Generalized Watershed Loading Function) is used, and for water quality prediction in streams estimating influent pollutant load, Water Quality Prediction Submodel, that is a submodel of DSS-WQMRA model developed by previous works is amended. The calculation of the required areas of constructed wetlands is achieved using effluent target concentrations and area calculation equations that developed from the monitoring results in the United States. The CWDM is applied to Bokha watershed to appraise its application by assessing design flow and predicting water quality. Its application is performed through two calculations: one is to achieve each target effluent concentrations of BOD, SS, T-N and T-P, the other is to achieve overall target effluent concentrations. To prove the validity of the model, a comparison of unit removal rates between the calculated one from this study and the monitoring result from existing wetlands in Korea, Japan and United States was made. As a result, the CWDM could be very useful design tool for the constructed wetland in rural watersheds and for the non-point source pollution management.

Robust Design using Desirability Function to the Combined-Array with Multiple Quality Characteristics

  • Kwon, Yong-Man;Lee, Jang-Jae
    • Journal of Integrative Natural Science
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    • v.6 no.1
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    • pp.39-45
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    • 2013
  • Robust design is an approach to reducing performance variation of quality characteristic values in quality engineering. Taguchi has an idea that mean and variation are handled simultaneously to reduce the expected loss in products and processes. In the Taguchi parameter design, the product-array approach using orthogonal arrays is mainly used. However, it often requires an excessive number of experiments. An alternative approach, which is called the combined-array approach, was studied. In these studies, only single quality characteristic (or response) was considered. In this paper we propose how to simultaneously optimize for multiple quality characteristics (or multiresponse) using desirability function when we used the combined-array approach to assign control and noise factors.

The Analysis of Management Performance by Introducing ISO 9001 Quality Management System for Architectural Design Offices (건축설계사무소의 ISO 9001품질경영시스템 도입의 경영성과분석에 관한 연구)

  • Kim, Young-Ai;Hwang, Ug-Sun;Kim, Yong-Su
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.708-712
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    • 2006
  • The objective of this study was to analyze the effects on management performance of architectural design offices, created by requirements of ISO 9001 Quality Management System, including design quality improvement, introduction of management tools to improve architectural office internal management environment, international standardization and open market impacts. This study conducted a questionnaire survey of architectural design offices in Seoul which holding ISO 9001 Quality System Certification. Following analysis using SPSS10, the result of this study is as follow; (1) The requirements of a quality management system influenced performance of resource management, production realization and customer satisfaction. The measurement analysis and improvements show the effect on design group member satisfaction. Also, production realization, resource management and manager responsibility have an effect on improving quality, and measurement analysis and improvement have an effect on economic performance. (2) The requirements of the Quality Management System were shown to influence the group members satisfaction most, but showed a low influence on economic success. (4) The design group member's opinion about the ISO Quality Management System was very positive and had the effect of improving motivation. The system and the result after acquisition was proven to be very positive in architectural design offices.

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The Design Development of Training Suit for Obese Children (비만아동의 트레이닝복 디자인 개발)

  • Kim, Nam-Hee;Choi, Yoon-Mi
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.1
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    • pp.35-44
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    • 2008
  • The research is purposed to help obese children to recover their physical, spiritual inferiority complex and it give them to affirmative self formation by developing training-suit which has slender effect. In order to accomplish a research problem, this research examined the effect of wearer's outward appearance with the principle and element of design and the characteristics of obesity. In order to apply consumer's demand to developing goods, this research used 'House of quality' theory. The design ten suits(the half are made for boys) development is based on the result of 'House of quality', parents and obese children's interview, design element, slender effect. The design which is developed is evaluated by five specialists in order to prove it's quality though the 'Quad' analysis which is a subjective evaluation method.

Development of a Practical Method to Optimize Two-Quality Characteristics in Injection Molded Parts (사출 성형품의 두 품질특성 최적화를 위한 실용적 방법의 개발)

  • Park, Jong-Cheon;Cha, Jae-Ho
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.14 no.6
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    • pp.90-97
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    • 2015
  • Optimization of multi-quality characteristics in injection molded parts is very important, but it is sometimes difficult for part/mold designers. The objective of this study is to develop a practical design methodology for optimizing two-quality characteristics of injection molded parts. To attain this end, we developed a new design-range reduction algorithm based on Taguchi's orthogonal arrays for two characteristics. Then, the algorithm was integrated with commercial injection-molding simulation tools. A feature of the proposed methodology is that it allows field-designers unfamiliar with general optimization methods to be able to apply the methodology to their design problems with ease. Finally, we have applied the proposed design methodology to optimization of weldlines and deflections in an actual bezel model. The results show the usefulness of this methodology.